Open your own handmade shop! Set up my shop

Oct 19, 2013
Like +1 Dislike -0
Hiding amount of items in stock

I think this was requested in the past but I can't find the result of it - giving sellers the option to hide the amount of in stock items for a listing, instead of showing "15 in stock" rather show "available".
  1. Admin comment: You can set the quantity between 30000 and 39999 and this will remove the "XX available" text.

    Dec 06, 2013

Status: Completed
Jul 21, 2013
Like +2 Dislike -0
Hide/unhide categories

A tick box on the categories page to allow me to have a category hidden when I want it hidden would be awesome!
  1. Admin comment: This feature is available. It's not a checkbox, but if you set the "Ordering" number greater than 10000, the category will be hidden. This is on individually owned stores only, not shared stores.

    Sep 22, 2013

Status: Completed
Jul 06, 2013
Like +22 Dislike -0
To have the option of different currencies for different congo members

It would be so great if members of Congo's could have the option to be paid in different currencies rather than one currency applying to all members.
  1. Admin comment: This feature has now been added, thanks! For details, please see here: http://hyenacart.info/2013/09/23/calendar-issues-and-vendor-currency-options-on-shared-stores/

    Sep 22, 2013

Status: Completed
Jul 06, 2013
Like +22 Dislike -0
"Hold" style listing option for congos

I'd love to see a hold style listing for congos so that we can avoid oversells and also avoid having to restock an item if the buyer doesn't pay.
  1. Admin comment: This option is now available. Thanks for the suggestion )

    Jul 21, 2013

Status: Completed
Jun 02, 2013
Like +18 Dislike -1
Automatic unpreview after item is sold out (congo)

It would save Congo admins a ton of time and frustration if items could be set to unpreview automatically after they're sold out. Please add this feature to Congo stores!
  1. Admin comment: This option is now available (at the bottom of the Store Settings > Profile page). thanks for the suggestion :)

    Jul 21, 2013

Status: Completed
Jan 14, 2013
Like +1 Dislike -0
Batch print packing slips

I would like the ability to print multiple packing slips from my orders list by checking the arrows and then clicking a button like I do to batch change the status.
  1. Admin comment: Yup, this is available now :)

    Feb 03, 2013

Status: Completed
Dec 21, 2012
Like +1 Dislike -0
Changing the currency for postage

Would it be possible to have the currency for the postage matching the currency that the product is listed in? Currently I can list items in my shop in GBP () but the postage costs are displayed in $
  1. Admin comment: Thanks for the request. This should be fixed now!

    Feb 03, 2013

Status: Completed
Nov 22, 2012
Like +1 Dislike -0
Larger thumbnail options through direct upload

I work mainly from my ipad and use the non-flash uploader and the largest thumbnail option is 200px. I'd like the option for at least 300, which is available with the flash uploader. 400 would be great too. Thanks!
  1. Admin comment: OK -- you got it :)

    Nov 26, 2012

Status: Completed
Nov 17, 2012
Like +1 Dislike -0
Please add "quick edit" to buttons on home screen on vendor page

I can't use the drop down menus on my iPad and would like access to quick edit. Thanks!
  1. Admin comment: OK -- added quick edit too :)

    Nov 26, 2012

Status: Completed
Oct 23, 2012
Like +3 Dislike -0
Canceled buy it mows

Can we have it so that if you delete a pending buy it now the item returns to stock? This messes up my inventory so badly!
  1. Admin comment: Thanks for the suggestion! This is now available. You'll see a Restock option just above the Pending Buy Now's list.

    Nov 20, 2012

Status: Completed
Oct 23, 2012
Like +2 Dislike -0
Resubmitting: Ability to mark "Pending Buy Now Orders" to Shipped, Paid, etc.

Please provide the option to move items in the Pending section to the actual order history so they can be marked as "Paid, In-Progress, Shipped". I realize that buyers can move items from Pending by placing the order. Often, customers click BIN and then pay through other means - mostly through a direct invoice for a variety of reasons (combined shipping with other orders, adding on to a custom order, local pick-up, etc. etc) After the customer has paid, it's quite unprofessional to ask them to go to their HC purchases and jump through some hoops so that I can have an actual history of their order on HC. A simple click should be able to transfer that Pending order over to my Order History.
  1. Admin comment: Thanks for the suggestion! This is now available. You'll see a Move to Orders option just above the Pending Buy Now's list.

    Nov 20, 2012

Status: Completed
Oct 08, 2012
Like +2 Dislike -0
Add "Hold" option to Multi-user / Congo stores

Add a Hold option similar to the one in the Single-user (HCM) stores, that makes the item Pending for 10 minutes, and, if the shopper doesn't complete checkout, restocks the item.
  1. Admin comment: This has been completed. See this blog post for details: http://hyenacart.info/2013/07/21/added-hold-option-and-auto-hide-sold-out-listings-for-shared-stores/

    Sep 22, 2013

Status: Completed
Oct 01, 2012
Like +1 Dislike -0
International Shipping

I would love to see an additional two sections under shipping (where we have Priority and Flat Rate) for International shipping. It would make life so much easier to be able to add the additional cost there instead of having to create it under a category for each listing. If we could have a section for Canada and a section for "Everywhere Else International" that would be fantastic! :D
  1. Admin comment: You can customize shipping options from the Store Settings >> Profile page :)

    Feb 03, 2013

Status: Completed
Jun 14, 2012
Like +6 Dislike -0
Hiding and unhiding categories

I would love to be able to click a button and hide(not show on my store) categories at times. Sometimes I only want to focus on one thing, but I do not want to delete all the other categories just hide them for awhile.
  1. Admin comment: This is now available. Simply set the Category Order number higher than 10000 in order to hide the category. Thanks!

    Nov 20, 2012

Status: Completed
May 04, 2012
Like +1 Dislike -0
Add vendor login link to congo page, add vendor page link to congo page

I just have a couple suggestions that I think would make life easier for those of us selling in congos. Is it possible to put a link on the top of the congo page to login to the congo? There is a login link on the upper left, but it only works for shopper login. I have a link on my desktop that takes me directly to my congo, but then I can't login to it unless I go to the Hyena Cart home page first. Also, can you put a link on the congo page that will take me back to my vendor pages? I find it very frustrating that even though I am logged in, once I go to the congo page to view my listing I have just put up I cannot go back to my vendor pages without logging out and logging back in because there is no way to get back there once that page has been closed (which I do accidentally all the time! LOL!).
  1. Admin comment: This is a great suggestion and it has just been implemented. You will see the link to edit the listing or store in the top menu bar, to the right of where it says "Welcome". Thanks!

    Sep 10, 2012

Status: Completed
Apr 20, 2012
Like +1 Dislike -0
Ability to mark "Pending Buy Now Orders" to Shipped, Paid, etc.

Sometimes a customer clicks BIN, but ends up paying differently (combined order and invoiced) or local pick up. It would be great to be able to move these orders (which are still in the "pending buy now" section) to the other section where they can be marked "paid, shipped", etc.
  1. Admin comment: This is now possible. The seller can move Pending Buy Now's into the order history via the Order history page.

    Feb 03, 2013

Status: Completed
Apr 08, 2012
Like +2 Dislike -0
Remind to Pay

An option to remind a customer to pay their orders
  1. Admin comment: An "Invoice / contact" link has been added to the Order History page for Single- and Multi-user stores as well as Spots' Corner :)

    Oct 08, 2012

Status: Completed
Apr 06, 2012
Like +4 Dislike -0
Option to delete cancelled orders?

I have gobs and gobs of duplicate, uncompleted, or redundant orders for various reasons (difficulty checking out, using the buy now option, etc) which I've had to mark as cancelled. In order for me to see the current real orders which are in various states (I need to see new, paid, and in-progress at one time to make sure I am on top of things)I have to show "All" statuses and "All" orders to get them on one page and not be leapfrogging through pages trying to remember what I've done. This of course gives me over 9000 orders at once which is pretty unnecessary, LOL! If I could delete forever the totally bogus and cancelled orders - or at least archive to somewhere that would help a lot. If there were a way to sort by In-Progress,and mark them as such en-mass ( see my other request :D ) that would help too. Right now once I mark them In-progress they are lost and can't be sorted to find them again except by sorting for ALL. Thank you, thank you, thank you once again oh Goddess of all things technical wizardry ;)
  1. Admin comment: Completed your other request and also added an "All but cancelled" option that allows you to view all of the orders minus the cancelled ones. This should be equivalent to archiving / deleting the orders (or hopefully close enough!). Thanks!

    Apr 08, 2012

Status: Completed
Apr 02, 2012
Like +1 Dislike -0
Need a little tweaking for the In-progress option :)

All set -- just added an "In-progress" option :) Mar 25, 2012 Add comment View / hide comments(1) To further expand this request and make it really functional, could you please add that option to the drop down menu when sorting the orders as well as the batch functions (like where I can check 15 orders and mark them all shipped - can I also mark them all in process?). Thank you!!
  1. Admin comment: OK -- this is all set. Please let us know if you have more suggestions. Thanks!

    Apr 08, 2012

Status: Completed
Mar 17, 2012
Like +1 Dislike -0
Invoice needs to be broken down

I have a bunch of options people select when checking out with yarn clubs. I need to see what the cost of each individual option was broken down so that I can create their upcoming bills as part of their payment plans. Its a HUGE pain right now. I have to go back and hunt down every listing and open it, then I have to scroll though each option and find the amount they would have paid, multiply it by their purchase quantity for their country, add it on the calculator, and create a bill :( PLEASE make this a priority... end my nightmare, LOL!
  1. Admin comment: You got it :)

    Mar 27, 2012

Status: Completed
Feb 18, 2012
Like +4 Dislike -0
Could we get an "in process" choice added with New/Shipped/etc.?

I would love to see "in process" added to the drop down menu so when we work on custom orders, we can mark those orders as "in process" once we've started them. This would be great for customers, as they can watch progress, but also for us wahm's, so we know at a quick glance which custom orders we have indeed already begun when going through our order history.
  1. Admin comment: All set -- just added an "In-progress" option :)

    Mar 25, 2012

Status: Completed
Jan 25, 2012
Like +1 Dislike -0
ability to download order history

Would it be possible to add a feature to download order history, so that it's easier to analyze sales data?
  1. Admin comment: There is a download order history link on the Order History page. Is this not what you're looking for?

    Feb 06, 2012

Status: Completed
Dec 15, 2011
Like +6 Dislike -0
A better way to remind about leaving Feedback?

I was just wondering if maybe it would make leaving feedback even easier for customers to have a the notification for "awaiting feedback" appear on the main page when people are logged into their account rather than having to go into Purchases to find it? I didn't know how to leave feedback myself and someone from my Congo was kind enough to tell me how it was done. It just seems that if this is the preferred way to gauge a seller's reputation rather than letting customers see how many/what has been sold that maybe it could be made a bit easier for customers to remember to do it?? Thanks SO much for all the hard work you have done and continue to do!! :)
  1. Admin comment: You can now choose to follow-up with customers after a purchase from the Order history page (using the Contact Buyer link).

    Feb 03, 2013

Status: Completed
Dec 08, 2011
Like +3 Dislike -0
Can we get a big "Spot" button?

maybe beside the add to cart or buy it now it would be great if there was a similar "spot" button or "Save to favorites". I think it is way too complicated for new comers to HC for them to even know what spotting is. Not to compare to Etsy again but in this case they make it very easy with their heart button to make a note of items you like.
  1. Admin comment: We've just added all sorts of sharing buttons to every listing, including a Spot button :)

    Feb 26, 2012

Status: Completed
Dec 08, 2011
Like +1 Dislike -0
Hidden Categories

I would like the ability to hide whole categories. I would like the ability to have a whole category with multiple listings that I can "hide" that will only be available for people I send a link to. I know this is available for individual listings but I would like to have it available for a whole category, so I can send one link that has multiple listings in it. Would be useful for group orders, co-op orders, and for when I don't want to open my shop up to the public but for a select few. Thank you for everything you are doing Karen, I am so grateful for all that you do.
  1. Admin comment: This is possible now :) Just change the category 'ordering' to a number above 10,000

    Feb 03, 2013

Status: Completed
Nov 30, 2011
Like +2 Dislike -0
Option to view only those orders needing shipping.

On the "View Orders" page, I would love to have the option to view only the "paid" orders so I can ship them. After Black Friday, I had SO many "new" orders from the draws that I had a really hard time figuring out what actually needed shipping. Perhaps another option would be to actually "delete" orders that are never completed. Most of the draws were for discount codes so they were never checked out with...so they were listed as "new" and didn't require shipping. I hope that makes sense ;-)
  1. Admin comment: At the top of the order history, there are filter options, one of which is to filter by status. So you can filter to "Paid" orders there :)

    Dec 03, 2011

Status: Completed
Nov 29, 2011
Like +1 Dislike -0
View Orders Title length

As a vendor (in the view order screen) I've noticed that when I have more than a couple choices, the customer's choices get cut off on every record I have of the transaction, so I have to email them to get their other options/choices. Is there a way to lengthen the title/description on invoices so we can see all the choices? By the way, I love the redesign on the site. It looks very clean and professional! Please keep up the great work! Thank you!
  1. Admin comment: This should be fixed now, thanks!

    Feb 26, 2012

Status: Completed
Nov 27, 2011
Like +2 Dislike -0
Availability and Drop Down Menus

I know you just rearranged the wording for the options so it's easier for people to understand. Ex. "Cream... Add $0.00 (1 Available)" but now the options that have sold out don't say anything next to them so it looks like it's still available until you try to add it to your cart. Ex. "Cream... Add $0.00" Can we have "Sold Out" added to that once that option is no longer available? Thanks!
  1. Admin comment: I think this is fixed now. Please let me know if not!

    Nov 27, 2011

Status: Completed
Nov 24, 2011
Like +1 Dislike -0
hide listings until stocking time

I know this isn't needed often but it would be really nice if I could set a listing to be hidden until it goes live without having to do it manually. It's nice to have listings pop up on days such as Black Friday without having to go in and adjust it. I love the new discount code times we can add!
  1. Admin comment: You can do this store-wide by setting your Previews choice to "no" on your Store Settings >> Profile page :)

    Nov 25, 2011

Status: Completed
Nov 24, 2011
Like +1 Dislike -0
Ability to customize order confirmation email to customers

I tried searching to see if this has already been brought up, but would it be possible for sellers to be able to create their own "custom" email that goes out as the order confirmation email?
  1. Admin comment: Thanks for the reminder! Meant to do this with all the other changes. There is a space now on your Store Settings >> Profile page to add a customized message to the order confirmation email :)

    Nov 25, 2011

Status: Completed
Nov 20, 2011
Like +1 Dislike -0
Add option to delete expectation to leave feedback for canceled transactions

Add option to not leave feedback because of canceled transaction and not have this missing feedback reflected in reminder message.
  1. Admin comment: For New and Canceled transactions, the user now has the option to state that feedback will not be left for the transaction. The user is then no longer asked to provide feedback for that transaction.

    Nov 26, 2011

Status: Completed
Nov 19, 2011
Like +2 Dislike -0
New Uploading Tool

I just used it for the first time and it was super fast and much easier. I really, really like it!
  1. Admin comment: Yay, glad to hear it!

    Nov 20, 2011

Status: Completed
Nov 17, 2011
Like +9 Dislike -0
Pissed off!

Sorry, delete if you must Karen, but good lord, I am sitting here viewing all these requests for changes and I just wanna say you are doing an AMAZING JOB following through on everyone's requests, I think you are going ABOVE AND BEYOND what was expected. I haven't had one complaint about the new system of things, and to see the amount of complaints coming through is really making me mad! Listen everyone: YOU PAY 5.00 A MONTH for this service, 5.00 WHOLE DOLLARS! Look at what Karen is doing for us! She is making Hyenacart awesome in my opinion and for the last couple months has implemented so many changes that people asked for and in my opinion has gone beyond anything I expected (except facelift, hint hint) And for anyone to come in here and say "you messed with my HC" mad me MAD AS HELL! **end of rant
  1. Admin comment: Oh wow, your subject line scared me, lol! Thank you *very much* for your comments. I really appreciate them. Stay tuned for the facelift -- it will hit before Black Friday :)

    Nov 18, 2011

Status: Completed
Nov 14, 2011
Like +3 Dislike -0
spots batch edit renew

would love to be able to batch renew items when your listings expire, its very tiresome copying each listing at a time when you have alot up :)
  1. Admin comment: This is available now :)

    Feb 26, 2012

Status: Completed
Nov 13, 2011
Like +1 Dislike -0
Add ability to remove item when sold

It would be great to have the option to have items removed when sold. Perhaps a checkbox when listing? Many times I don't put an end date on my items, but I'd still like them to move out of my shop into sold items when they have sold. Since I do not always add active listings every month, it irks me to have to pay $5 just to log in to edit my sold items. I know the items show up as "sold out" so there is no risk to the customer or my be having the items there, it just looks cluttered. Note: I know there is now the batch edit where you can more easily do this before, which is great (as long as you have an actively paid store). Also, I read your response to the other suggestions for this for auctions/drawings and since everyone has their own needs, perhaps a checkbox would work so if you want it to do it, it will, otherwise would remain as is?
  1. Admin comment: We have an added an option on the Store Settings >> Profile page called "Auto-remove listings." If this is set to yes, all listing with qty of zero will automatically be removed from your store. Thanks for the suggestion!

    Nov 15, 2011

Status: Completed
Nov 13, 2011
Like +2 Dislike -0
Improve quantity available display to buyers

The drop down lists for available options/quantities could be a little more user friendly. When I first started shopping on HC, it took me awhile to figure out what the Medium[1]...add $1.00 meant next to items in the drop down list. For the sake of new shoppers to the site, it might be better to make it a little more intuitive, for example Medium...add $1.00 (1 available)
  1. Admin comment: Thanks for the great suggestion! We just implemented it :)

    Nov 14, 2011

Status: Completed
Nov 12, 2011
Like +2 Dislike -0
Lengthen the notes section for customers

Could there be a MUCH longer word limit for the customers notes OR have a function that let's customers KNOW that they have gone over the word limit? It's frustrating to end up with cut off notes, with a customer not even knowing their note was cut off.
  1. Admin comment: Thanks for the great suggestion! We just lengthened the field so there should be no more cut off messages. Sorry you had experienced that!

    Nov 14, 2011

Status: Completed
Nov 09, 2011
Like +1 Dislike -0
Don't like Congo's name in my tags

Past, new, current fixed. Congos I can go to view/edit item (old)and have the old way come up which is much faster. Don't have the view/edit item (old) choice on my admin Healing Gems. And what's going on down in tags...the Congo's name keep's coming up even though I erased it over and over. I am Healing Gems and I don't want the congos name in my tags. I just don't have the time to waste on these listings that take longer to list than before. My wish is for everything to just go back like it was. Peace, Darice
  1. Admin comment: Sorry you aren't happy with the recent changes. The tags have been functioning that way for quite a while (at least a year). It ensures that your listings come up when a shopper searches by the name of the main store. A "View/edit listings (old)" option has now been added to single-user stores.

    Nov 11, 2011

Status: Completed
Nov 02, 2011
Like +1 Dislike -2
Current Listings

I like to see all my current listings on one page, not a hige fan of having to change pages 4-5 times to find an item that I am looking for.
  1. Admin comment: As mentioned, there is an All Listings tab. It has also now been set as the default.

    Nov 05, 2011

Status: Completed
Nov 01, 2011
Like +2 Dislike -0
Monthly Orders

Can it be changed so that when I'm viewing November 2011 orders (for example) the orders from October 31st don't show up? I'd love for only the orders actually placed in that month show up so when I download the order history I don't have to delete those rather then showing up in both October and November.
  1. Admin comment: Thanks! This should be fixed now :)

    Nov 02, 2011

Status: Completed
Oct 27, 2011
Like +1 Dislike -0
Improve sold items description to seller

When I view my sold orders page, and drill down on the order, it is difficult for me to see exactly what the customer has ordered when there are multiple options selected per line item. (This is especially the case because I change the options available depending on the listing, they aren't always in the same order, and I always have to go back to the original listing to see how I had it offered. Even the sold item page doesn't show the options once it's been sold). I would love to see the description of each option in addition to their selection. Also, the "x" for quantity is confusing for me because I always seem to think it is an XL...totally my fault, but maybe change it to qty? Example (current): 1 X Fleece longies - monkey face pants - other colors available Small; camel/tan; monkey print (as shown); Yes; Example (proposed): Qty 1 - Fleece longies - monkey face pants - other colors available; Size - Small; Body color - camel/tan; waistband color - monkey print (as shown); doubler? - yes
  1. Admin comment: Done! Thanks for the suggestion :)

    Feb 26, 2012

Status: Completed
Oct 26, 2011
Like +1 Dislike -0
past, new,current, etc

Once I am in my store I can not make it go back to current items. I can go to past or future but it won't go back to current so I can replace them. I also don't like that every time I put on a new item and say it is a necklace, when I go back to the future screen to put on another one it only shows me necklaces instead of all. I have to manually change that every time I do any change.
  1. Admin comment: This should be fixed now, thanks!

    Oct 29, 2011

Status: Completed
Oct 24, 2011
Like +2 Dislike -0
Fix Order History

I'm going through today's orders and each time I look at an individual order, when I go back to the main "Order History" menu it takes me to orders from "All" months, "All" years!
  1. Admin comment: Should be fixed now. Is it working better?

    Oct 25, 2011

Status: Completed
Oct 24, 2011
Like +6 Dislike -0
Automatically Remove Instructional Text From Field When Listing

Can you make it so the text automatically disappears when you start typing in the "Item Description", "shipping", and "Title" fields? It is a bit time consuming to first have to delete "Add item description here" or "Title" before I can start adding my own text. On the shipping, can you make it so that when you click the box under each field it will automatically remove "Not Offered" from the field? Also, I am ecstatic that you added a drop-down calendar for individual stores. can you also add it for congos, as I have an individual store and am in 2 congos? Thanks so much!
  1. Admin comment: Thanks for the request! The text now disappears on the "not offered" choices, there is no longer any default text when adding a new item in the congos, and calendars have been added to the start and end time on congos :)

    Oct 24, 2011

Status: Completed
Oct 23, 2011
Like +3 Dislike -0
Seeing More

Being able to see the entire item name in the batch edit screen would be nice. :)
  1. Admin comment: Made the field longer. Is that better?

    Oct 23, 2011

Status: Completed
Oct 21, 2011
Like +1 Dislike -0
Add "Additional Shipping (Per Item)" and "Shiping:" to Batch edit

I would like to be able to batch edit the Additional shipping and the area where you type in shipping information. Thanks!
  1. Admin comment: The additional shipping for add-on items would simply be too complicated to include for now. The shipping text is editable when editing the item shipping.

    Nov 01, 2011

Status: Completed
Oct 21, 2011
Like +1 Dislike -0
Spot's corner store

Can you make it batch edit and more like seller's stores please? I hate having to edit each one individually. It's SO time consuming!
  1. Admin comment: This is complete :)

    Nov 27, 2011

Status: Completed
Oct 19, 2011
Like +2 Dislike -2
Don"t like the new lists we have to pick from...

Don't like to have to keep going back and forth between past future and current. Just scrolling was fine. I am a firm believer...if it ain't broke then don't fix it.
  1. Admin comment: Thanks for the input -- it should remember the last tab you were working on now. Is it better now?

    Oct 23, 2011

Status: Completed
Oct 18, 2011
Like +4 Dislike -0
Fix Stay logged in for Sellers

Even though we can stay logged in, if you close the browser then try to go back to the vendor page, the only option is to log out then log back in.
  1. Admin comment: Added a link in the text that will get you back to your vendor pages without logging out. Thanks for the input!

    Oct 18, 2011

Status: Completed
Oct 18, 2011
Like +2 Dislike -0
Have the option of seeing more than 10 current listings at a time

I know things are still changing but I do not like the new change of how we view current listings. It'd be nice if it could have the option of "showing all" like how the daily calendar is rather then having to page through the listings.
  1. Admin comment: There is a drop-down menu at the top right of the page that allows you to define how many listings are shown at the time. One of the choices is "All" :)

    Oct 18, 2011

Status: Completed
Oct 09, 2011
Like +15 Dislike -0
require e-mail at checkout for unregistered shoppers

To prevent "dud" orders with no contact information (because shoppers can check out without registration) it would be nice that at least a valid e-mail address be required for checkout. This way, we can contact shoppers who did not leave any contact info (or bother paying for that matter).
  1. Admin comment: This has been fixed. Shoppers must now enter a valid email address if they are shopping without logging in to an account.

    Nov 07, 2011

Status: Completed
Oct 04, 2011
Like +43 Dislike -0
We need an App!

With the prevailence of smartphones, it would be fab to have an Android app!
  1. Admin comment: The mobile HC site has launched! It is optimized for smaller screens and should show up automatically when the site is accessed via a smartphone. You can toggle between the full site and the mobile site using the links in the footer of the main HC pages :)

    Nov 26, 2012

Status: Completed
Oct 04, 2011
Like +123 Dislike -0
Improve usability of seller's admin pages

Improve usability of seller's admin pages including ease of finding copied listings; better navigation of batch editing fields (it's not obvious what fields are available on which page); split current, future, past listings on to separate pages; include the ability to add listing templates; include better sorting and handling of order history; and batch edit of order history; 'stay signed in' option to avoid time-outs
  1. Admin comment: This item is complete for now. A whole host of tools and usability fixes have been added to the admin pages including: - Ability to batch edit order status - Improved batch edit and quick edit pages for products - Search fields added to order and product pages - Persistent login - Pop-up date chooser (with option to not use) - Flash image uploader - Copy listing takes user straight to editor for listing - Improved organization of product listings (tabbed, paginated) with options to revert back to viewing all listings on a single page - Addition of template capability for listings

    Nov 05, 2011

Status: Completed
Oct 04, 2011
Like +17 Dislike -0
Allow range or text for Price on index page

In a listing with multiple options, I would like the option for index page to either say $$-$$$ or have text (like "Various", or "Click for more info", rather than putting the price for the base option, which can be confusing or misleading.
  1. Admin comment: This is complete. Thanks for the suggestion!

    Nov 27, 2011

Status: Completed
Sep 29, 2011
Like +12 Dislike -0
Lift limit of only 5 Info Pages per cart

I have an About Me, Coop Policy, Yarn Info, Licensee, and Policies Page. I NEED to add a FAQ page and a Caring for your Wool page. Its too much to put all this on one page and not overwhelm people. It would be impossible to navigate with it all crammed together. Is there any reason to be limited to 5 info pages?
  1. Admin comment: You got it! Just changed the limit to 50 pages. And marking this item complete :)

    Oct 04, 2011

Status: Completed
Sep 26, 2011
Like +6 Dislike -0
Please add Beauty, Skin Care or Mineral Makeup sections

I see there is a "bath and body" section, but that doesn't really describe facial care products or makeup products. There is currently no section for these types of items, and people don't realize they are available. Would love to see a section for Beauty products with subcatagories, or at least more subcatagories added to the "bath and body" section.
  1. Admin comment: Done! There is now a Face and Beauty category. We will be re-vamping categories and subcategories sometime in the future, but for now the category is there. Thanks!

    Oct 05, 2011

Status: Completed
Sep 19, 2011
Like +29 Dislike -0
Login Request

Merge Login requirements so that only one log-in is required for all of the site's features, rather than having to login to sell, use forum or buy. And make this singular login easily accessible for new users.
  1. Admin comment: We totally agree that this would be ideal. Unfortunately, the way the site has grown and separate accounts created, there is no way to bring it back together under one overall registration / login system. However, we have implemented clearer navigation through the system, and all major parts of the site (shopping, forums, selling) have persistent login options, so for many cases, the user can stay logged in at all times and not deal with re-logging in.

    Nov 20, 2011

Status: Completed
Sep 14, 2011
Like +10 Dislike -0
auto-deposit cursor in "username" field at vendor login

A small convenience, but a worthy one! I'm sure most of us have our vendor url bookmarked so we don't have to type it in every time we have work to do...we just click and there it is, right? Well, wouldn't it be handy for the cursor to already be blinking happily away, just waiting for us to type our username and password in?
  1. Admin comment: This is complete. Thanks for the suggestion!

    Nov 27, 2011

Status: Completed
Sep 14, 2011
Like +7 Dislike -7
hide inventory quantities

Make it possible for the seller to hide or not disclose the number of any certain product that is available. Many of us are "small beans" businesses, but just because we only have 3 widgets currently instock, doesn't mean people need to know about it! I don't think having a small inventory count induces people to buy (just in case they go OOS or don't reorder)...rather, I think it makes the product look poor, because perhaps it might not be worth stocking 50 of them, or perhaps they're not popular enough to do so. I figure the customer either wants it or they don't, whether I've got one or a hundred on my shelves.
  1. Admin comment: This has been added as a "hidden" feature. If you set the quantity between 30,000 and 39,999 on a Standard listing, the quantity will not be shown in the store or listing view. As for showing number of items available in general, this has been done based on shopper feedback. Shoppers were getting frustrated clicking on categories or listings with nothing in-stock. To maintain shoppability, we will continue to show number available when quantity is not set between 30,000 and 39,999.

    Nov 27, 2011

Status: Completed
Sep 13, 2011
Like +23 Dislike -0
Unlimited Store Favoriting

I want to favorite all the stores I want to, not just 30 or whatever it is. I do this constantly on etsy. Its how I navigate :)
  1. Admin comment: Thanks for the suggestion! We've raised the limit to 300 stores, and we'll see how that goes over for now. Marking this complete, but feel free to re-request a higher limit if 300 isn't enough!

    Oct 04, 2011

Status: Completed
Sep 13, 2011
Like +32 Dislike -0
Spotted items

On the left hand side there are always the most spotted items up for weeks at a time that are sold out, I would love to see if it is sold out then the next thing that was spotted and not sold yet be in the spot.
  1. Admin comment: This is complete. We've also switched to showing items by image rather than text, which has been a long-standing request :)

    Nov 20, 2011

Status: Completed
Sep 13, 2011
Like +24 Dislike -1
Rename the term "Spots"

"Spots" doesn't mean anything to an incoming shopper. And it's also confusing to differentiate between Most Spots and Spots Corner. I'd like to see the terms renamed to mean more to the casual shopper.
  1. Admin comment: Thanks for the suggestion. This should be complete. Please let us know if you see any leftover "Spots" language :)

    Nov 27, 2011

Status: Completed
Sep 13, 2011
Like +42 Dislike -0
Improve Search Functionality

Searching on HC needs a major overhaul. It is currently not user friendly and in many cases not useable at all, and this is pretty critical for a shopping site. Some suggestions: - Keystroke suggestions as you type - Improved "look" of the results page: ability to see more results (maybe horizontal rows instead of one long vertical row), less text on the top of the page (make the options graphical), show links to related searches, lose the categories on the sidebar and use the entire page for search results and search options. -More/Better/Easier to find options to refine your results by various criteria
  1. Admin comment: Thanks again for these great suggestions. We've implemented the majority of them. Hope you enjoy!

    Nov 19, 2011

Status: Completed
Sep 13, 2011
Like +49 Dislike -0
Shipping calculated by location

Shipping calculated by location of buyer eg: like ebay
  1. Admin comment: This is not a complete solution but shipping no longer defaults to lowest priced option. The shopper is forced to make a choice before completing checkout. A more extensive fix for shipping will be evaluated as a future project.

    Nov 07, 2011

Status: Completed
Sep 13, 2011
Like +87 Dislike -0
Feedback reminder email sent to customers 30 days after purchase

Feedback reminder email sent to customers 30 days after purchase
  1. Admin comment: There is now a note on the Purchases page to remind shoppers to leave feedback.

    Nov 15, 2011

Status: Completed
Sep 13, 2011
Like +91 Dislike -0
Only quality pics to show up on front page-Vetting of Pics to ensure good rep of site

Some sort of vetting process that ensures that all pics on the print page are of nice quality items and that the photos are clear and crisp and of good quality. The photos people see first represent the site and they should be the best of the best.
  1. Admin comment: This item is complete. All images on front page are being pulled from shopper favorites and vetted and approved individually.

    Oct 04, 2011

Status: Completed
Sep 13, 2011
Like +71 Dislike -0
Allowing customers to purchase without registering or easier registering

new customers are often scared away by the registering process and would prefer to order via email. It'd be nice if they didn't have to register or if it was instant as soon as they did register.
  1. Admin comment: This item is complete. User registration no longer requires activation. Users can log in without receiving the confirmation email. When they do receive the email, it contains a link that allows them to log in directly, without needing to type in their information. The Forgotten Password code also now includes a direct login link. Finally, it has always been the case that shoppers can purchase "Standard" listings in the single-user stores without registration.

    Oct 04, 2011

Status: Completed
Sep 13, 2011
Like +61 Dislike -0
Easy picture upload directly from my computer

Easy picture upload directly from my computer similar to Etsy.
  1. Admin comment: New flash uploader is installed! Please help us test and leave comments here :)

    Nov 05, 2011

Status: Completed
Sep 12, 2011
Like +74 Dislike -0
Refresh main site pages -- logo, colors, image quality

Revamp the main site pages with a fresh logo, color scheme, and ensure all images on main page are high quality
  1. Admin comment: The new site logo and look have been implemented! Changes will roll out across vendor pages, forums, blog, etc. in the next week. Thanks!

    Nov 20, 2011

Status: Completed

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Why Hyenas?

Hyena Cart gets its name from enthusiastic shoppers, clamoring after high-demand quality eco-friendly items. Because of this, the shopping platform supports auctions, drawings, and fast inventory control.

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