Payment: Accepting Paypal. Items purchased by e-check will be held until the funds have cleared. Shipping/ Returns: Shipping is either USPS First Class or USPS Priority based on the quantity purchased. Please note shipping charges below. You will be provided with a delivery confirmation number on items shipped Priority Mail once your order ships. I cannot replace or refund items that are lost in the mail or damaged during shipping if the order has not been insured. Insurance is available at an additional charge at your discretion. · 1 item USPS First Class $3.00 · 2 to 3 items USPS Priority Mail $5.00 · 4-6 items USPS Priority Flat Rate Box $11.50 · More than 6 items USPS Large Priority Flat Rate Box $15.00 · Insurance on any order $1.70 Returns Please inspect your order upon receipt for order accuracy. If you receive your order and it is the wrong size or you were mistakenly shipped the wrong item, you may return it in new, unused, unwashed condition. All items must be returned within 2 business weeks. You will be responsible for return shipping charges. In the event of being shipped the wrong item or a problem with manufacturing, your return shipping will be reimbursed (USPS First Class ONLY). Please contact us via email at owlnestdesigns@yahoo.com if you need to make a return with details of the problem with your order. Refunds will not be given until items are received and inspected to find it is in new, unused and unwashed condition. Custom orders are a final sale and cannot be returned. Also, we do not guarantee seconds or items purchased used. We will not replace or repair items purchased used.