My perfectionist tendencies often clash with the natural "imperfections" that are inherent in a handmade product. I am learning to accept that the charm of any hand-crafted item encompasses irregularities that come from the human hand and eye during the creative process. All sales are final, but if something outrageous happens that you think is due to something within my control, I am a very reasonable person and would love to find a solution with you.

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