Please read all policies before agreeing to any purchase from Hussey Hoots Knits. Great care is taken into making each and every item that is provided on this cart.
Refunds will only be given in the instance that there is an actual defect in the item received. In the instance that a item is received with a defect, customer is responsible for the cost of shipping back to Hussey Hoots Knits. On receipt of the item, we will then promptly refund the purchase price. Shipping costs are not included in the refund.
It is the responsibility of the customer to provide Hussey Hoots Knits with accurate measurements at the time of purchase. All items will be made according to the measurements given by the customer. Hussey Hoots Knits is not responsible for any merchandise made to the customers specifications that do not fit upon arrival. Therefore it is important to send accurate measurements when purchasing custom made items.
Hussey Hoots Knits is not responsible for the pattern of which variegated yarn will make once knitted. Although sometimes patterning can be somewhat controlled, often times it is impossible to control what hand dyed yarn will look like especially with varying sizes, patterns, shapes, etc. Returns will not be accepted as dislike of the patterning is not considered a defect.
Hussey Hoots Knits takes a great deal of care into each and every item made. I keep a great deal of communication with each customer during the custom process to ensure the best results. All emails will be returned within 24 hours.

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