La Dolce Vita Policies

View my store | Feedback | About me | View my gallery | My policies | Contact me

Shipping and Handling:

All instock items will be shipped within two business days. Custom items will have the expected turnaround time stated in the listing for that item, and this timeline will begin once I receive payment and necessary measurements to create the custom item. Please take these turnaround times into account when ordering a garment for a special occasion. I am usually able to accommodate special requests for ship dates, but please contact me in advance of that ship date so I have the time necessary to produce a quality product for you.

At the time of purchase, you may select either first class or priority shipping. First class shipping is only available on those items which weigh less than 13 ounces. International customers will be invoiced for the actual shipping cost.

I highly recommend purchasing insurance to ensure the safe arrival of your goods. I cannot be responsible for lost or stolen packages once I have paid for postage and delivered the package to the post office.

Returns and Exchanges:

Please ask any questions you have before ordering, so there is no disappointment when you receive your order. Please take the time to double check measurements of your child before ordering any instock item.

I will accept returns within 14 days on unwashed unused items. If items have been washed or worn, I cannot offer a refund unless there is a problem in my crafting of the item. I cannot accept returns on custom items unless there is a problem with craftsmanship or the expected delivery time was grossly misrepresented. Shipping costs on returns are the responsibility of the purchaser unless the return is for a defect.

Use and Care: All items are handcrafted by me with close attention to detail. However, bear in mind that they are not industrially produced. Please take care in the use of the garment, including using buttons, snaps, etc., and in the washing of the garment. All of my clothing is kid friendly, and can be washed in warm water and dried on warm, unless special care instructions are listed with the item.

All A-Squared Designs items are created in my smoke free home. We do have a small breed dog in the home, and my sewing studio, while seperate, is not a sealed area. Please take this into consideration should it be a concern for you or your family.