If you don't see the answers to your questions here, try posting them at the HC questions forum.
- What is a congo?
- How can I join a congo or start my own?
- Can I switch my regular cart to a congo?
- What's the difference between an HC Standard store and a congo?
- How much do congos cost?
- Is there a limit to the number of vendors in a congo?
- Does Paypal go to one account or can it go directly to each congo member?
- How do congo accounts work?
- I am a congo admin. How do I add vendors and customize the look of our congo?
- I'm a congo member and I can't log in. Who do I contact?
- Where do I fill in the information for the "About Me", and "Policy" pages?
- Can each congo store have it's own discount codes? What about the blacklist?
- How can congo members be notified of Hyena Cart upgrades?
A congo is a conglomerate of sellers, all stocking together in one store, usually at regular intervals (weekly, bi-monthly, etc.) The advantage of a congo is that customers can see a wide variety of items all in one place. Also, congos usually bring in more traffic than individual store stockings, so your listings will receive more traffic.
Each congo has it's own guidelines on accepting new vendors. If you see one you'd like to join, it never hurts to ask if they are interested in your products. As far as starting your own, all you really need to do is ask around and see what interest there is in your idea.
Yes you can. You just need to contact me and I'll get your cart switched over :)
First of all, on the main store page of a congo, each seller's items appear beneath an individual store heading. In an HC Standard store, all items appear in one table, even if they are in different categories. A congo also includes "About me", "Policy" pages for each individual vendor as well as a vendor storefront and gallery.
Congos cost $25/month regardless of the number of vendors or listings. If you add image uploading and hosting, the cost is $37.50/month.
Not at the moment.
Each listing can have a different Paypal account associated with it, so Paypal can go directly to the seller.
Every member of a congo uses the same login ID but a different password. When each vendor logs into her account, she is able to manage her listings and account without being able to view or edit other congo members' information.
Log in to the vendor pages using your admin password. To add, delete, edit or reorder vendors, use the "Edit vendors" link. When first adding a vendor, you enter a password for them. The first time they log in, they will need to use their "Edit profile" link to enter a password. Also, if they enter their email and Paypal information, those fields will be automatically filled in for them when they create a new listing.
Congo graphics are set on both the "Edit vendors" page (store headings and store html) as well as the "Edit Profile" page (store header and footer code).
Contact your congo admin. She will be able to reset your password for you.
These pages are filled in by each individual vendor by logging in to her individual account and clicking "Edit Profile."
Discount codes, blacklists, and the image upload option are all congo-wide choices that apply to every member of the congo.
All members of the congos are invited to join the HC Blog where I post updates and new features for Hyena Cart.