This blog is no longer updated, please see new blog!

The new blog is located on a separate server at

http://hyenacart.info

Thanks!!

Posted in All HC Users |

Note that Jewelry and Accessories categories have been split apart

Just wanted to make sure you saw that the category that used to be called “Jewelry and Accessories” has been split into two different categories. You’ll want to check how your store is categorized in your Store Settings >> Profile Page, and also note that when you start defining your listings within the site-wide categories.

That’s all for now :)

Posted in All HC Users |

Sitewide category definitions for products plus some other improvements

Hi all,

For Single Owner (HCM) stores, I just added the option of defining your product on the basis of the Hyena Cart site-wide categories and subcategories. Once this has been in place for a while, the links from the main site onto category-level pages will have the option to show products or stores (it only shows stores now). Subcategory pages will show items defined into those subcategories vs. now, where the subcategory pages show search results based on the subcategory name. This should make browsing easier for our shoppers in the future :) If you have suggestions for other categories and subcategories, I would be happy to add them.

In other news, you now have the ability to batch print pack slips from the order history page, and shipping options are now shown in the correct currency (they used to show in only dollars, which was incorrect).

Thanks everyone!

Posted in All HC Users |

OK – things should be back up and running….

Hi everyone,

Things seem to be back up and running now. Here is the update from Paypal’s site:

We have implemented a fix and IPNs for transactions processed after Jan 28, 10:47 AM PST (Jan 28, 6:47 PM GMT) are being sent now. We are expecting IPNs for new transactions to start being delivered in near real-time within the next hour. We are also estimating that missing IPNs for transactions processed between Jan 27, 11:04 PM PST (Jan 28, 7:04 AM GMT) and Jan 28, 10:47 AM PST (Jan 28, 6:47 PM GMT) will be delivered within the next 24 hours.

As the IPN’s (those are the pingbacks from Paypal to HC) come in, items may be re-taken out of stock. Just keep an eye on your inventory, etc. Hopefully this won’t happen again anytime soon!

Thanks for your patience!

Posted in All HC Users |

Paypal payments not being reflected

Hi everyone,

Just an FYI that Paypal’s IPN system is down, which means payments made via HC aren’t being reflected in HC’s system. So far they haven’t given an ETA on when this will be fixed. Sorry! I’ll let you know as soon as I hear anything.

Also, if you’ve made a store payment, SC payment, etc., please give me a little time as I’m going to have to update these manually.

ETA – by the way, if you’re curious, you can check out the Paypal status updates here: https://www.x.com/content/update-3-issue-receiving-instant-payment-notifications-ipns-jan-27

Thanks!

Posted in All HC Users |

FYI — HC Mobile has launched!

Just wanted to let you know we have officially launched HC Mobile. When HC is accessed via a smartphone, users will see a version of the site that has been optimized for smaller screens. If you or any of your shoppers would prefer to view the site in its full version, please click the “Full site” link at the bottom of the page and then refresh.

Thanks everyone!

Posted in All HC Users |

Handling pending Buy Now’s and hidden categories

Hi everyone,

Just working through some of your great requests from the Features Request page (http://hyenacart.com/feature_request.php). So here are the latest added features:

  • For Pending Buy Now’s, you now have the option to Restock the item or Move to Orders
    • If you Restock the item, the item will be deleted from your buyer’s cart, and the quantity will be added back the the listing. If the shopper had gone through checkout and created an order number, that order will be cancelled.
    • If you Move to Orders, the item will be deleted from the shopper’s cart, and an order will be created with the appropriate information. Note that shipping won’t be included as this is typically added when a shopper goes through checkout.
  • Hidden categories: for single-user stores, you can now hide a category by setting its Category Order number higher than 10000. Note that if a shopper has that category page bookmarked, or any of the product listings bookmarked, she will still be able to view the category and purchase items. So although the category will be hidden, the items will still be available for purchase for people who have direct links.

Thanks everyone!

Posted in All HC Users |

Flash uploader for multi-user stores

Hi everyone,

I recently noticed the Flash uploader wasn’t working correctly for multi-user (HCS) stores. That should be fixed now, so if you were having trouble with the uploader before, please give it another try.

Thanks!

Posted in All HC Users |

Any opinions on potential change to main HC page?

Hi everyone,

I’m looking for input on moving the featured shops images back to the top of the main HC page (where they used to be). I’m also changing the name from “featured shops” to “sponsored shops.” Please weigh in if you have an opinion:

http://hyenacart.com/phpbb/viewtopic.php?t=158984

Thanks!

Posted in All HC Users |

Multi-user (HCS) stores: private bidding, invoicing, and ship notifications + lowering proxy bids

Taking care of some laundry list items in the past few weeks and just wanted to let you know about them:

For HCS stores (multi-user stores and congos):

  • You can now set your auctions to keep bidders’ identities private (from the Store Settings >> Profile Page)
  • You now have “Invoice” and “Ship Notification” links on your Order History page to make it easier to send these communications to your shoppers
  • Bidders on your auctions can now lower their proxy bids (not not below the current high bid).

HCM stores already have all of the above three features.

Thanks for choosing HC! Also, don’t forget to use the feature request page to make and vote for feature requests (http://hyenacart.com/feature_request.php). It will help me prioritize things! A few requests that have come up lately are a Hold option for HCS and adding a BIN to auctions.

Thanks!

Posted in All HC Users |