It is my goal to have 100% satisfaction! First, since HC is a commit to purchase site, payment is due within 12 hours of purchase or item will be re-stocked. If you are purchasing more than one item and would like combined shipping, please contact me within 12 hours so I can send you and invoice with the total amount due. At this time, only funded PayPal is accepted. If you need to pay another way (i.e. credit card, check or money order) please contact me. Items are not returnable unless there is an error in craftsmanship. In the event that there is a defect, your item may be returned unwashed and unused within 15 days from the time of shipment. Return shipping is at buyer's expense. Please allow up to 3 weeks for replacement. Remember that all items are handmade. Please allow up to 3 weeks for custom orders to be processed and shipped. You have 36 hours from time of purchase to decide on custom selections. All other orders will be shipped within 3 days from time of payment unless otherwise stated. Custom items will be shipped as soon as they are completed. I will notify you when your items ship.

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