Product Guarantee Policy I stand by my work and I want my buyers to be happy with their orders. All sales are final, I will not resell a diaper if it has been on a child. If there is a major functional problem with item, please return it and I will fix the issue to the best of my ability- please read further: Within the first three months after purchasing, should any stitching come loose, I will fix the item free of charge if returned to me and will cover shipping both ways. This policy also stands for snaps as well, or if somehow the elastic came loose from under it's stitching. These problems are highly unlikely though. I offer this not because I don't trust my products, but because I do trust my performance and want buyers to feel confident in their purchase. That being said, I can't/won't fix an item if something happens that was not my fault, such as a dog tearing holes in it. I will not fix any normal wear and tear issues either. Shipping Policy I try to get packages out the next day. Sometimes it's not possible, but packages are never mailed later than two days after purchase! If there is a shipping overage of more than $1, then I refund the overage. All packages come with a tracking number, even if I have to add on the extra purchase if item gets shipped first class (which most do ship first class). Packages of two items or more often get upgraded to PRIORITY MAIL! When I send a shipment notification, it means that I have taken the package to the Post Office and have mailed it personally, I do not leave packages in a mail box and wait for the postal carrier to pick them up. If the tracking number that I send out with the shipping notification states "not found" it's because the postal system hasn't updated yet, so please check back in a few hours. Really Important: If you are worried about your package please purchase insurance!! I am no longer responsible for the package once I hand it over to USPS, and this is why it is always good to purchase insurance!!

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