Welcome to Mouse & Moose. All items by Mouse & Moose are hand made by myself in my home. My handmade products are of the highest quality with fully finished edges and careful hand stitching. I believe that hand made items stand the test of time and can become heirloom pieces that can be past down through the generations, and because of this, I take great care when creating pieces for your family and friends. All orders will be shipped within 3 days of ordering unless otherwise stated in the listing. I will gladly refund any shipping overages amounting to more than $1.00. If you should need to return your item(s) please see the guidelines below: RETURNS Returns will be accepted if shipped back within seven days of delivery. Return shipping is at the expense of the buyer. Please send me a convo or email advising me that the items will be returning. All items must be returned in new/unused condition, and a refund will be processed once the items have been received. Please pack item(s) suitably to prevent damage during transit. When returning items I recommend that you track and get insurance on your order, as I cannot accept responsibility for parcels lost or damaged during transit. Completely custom orders that are not a part of my already created lines, and are specifically made at the request of the customer, are not eligible for return because of the improbability of resale. EXCHANGES Exchanges are not offered at this time.

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