QUALITY: I strive to bring the highest quality products to my customers. If there is every a problem with anything, please do not hesitate to contact me. I will not be able to issue refunds due to the nature of items being bath and body products. If there is a problem,I will fix any problems if there is ever one and replace something if it needs to be replaced. Customs orders/requests of specific scent blends can't be refunded either.If for some reason, you cancel an order, there will be a restocking fee up to $5, non refundable. TURNAROUND TIME: Due to high volume orders, and me being the only person running my business, it can take up to two weeks to get orders packed and mailed out. Custom orders is dependent on the duration of soap and cure time. I will contact you if there is a problem and to keep you posted on your order. :) MULTIPLE ITEMS AND SHIPPING: If you order multiple items and have combined shipping overages, I will happily refund the difference back to your account. I usually mail items in a flat rate envelope to my customers. Most of my customers will buy lots of items to take advantage of the flat rate shipping. You can also order items from this Congo along with my main Monkey Butt Designs page. CANADA ORDERS, contact me for shipping quotes. QUESTIONS? Feel free to contact me through the contact button.

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