I use Canada Post All orders will be mailed within 2 days of payment receipt (unless otherwise stated). I am a huge follower of reusing and reducing packaging. Your items may arrive in a cereal box! If you are wanting a brand new box and lots of packaging, please message me and I will create a custom listing for you....expect to pay A LOT;) PSSST.... I have 3 kids and a pug, if you are allergic to either, I apologize, but a stray hair MAY get into my products or packaging. All crochet made in a smoke free home so no nasty smells - ewwww! Refunds and Exchanges If you are not 100% satisfied with your purchase I will accept returns, provided the item is in its original condition and packaging. There will be a 20% re stocking charge of the items price. Cost of return shipping will be the buyers responsibility. NO RETURNS on custom orders.