PAYMENT: Payment is to be made within 48 hours of purchase by use of Pay Pal only. If payment is not received within 48 hours and I have received no communication regarding the order I will cancel the sale. SHIPPING: I will ship within two days of purchase unless otherwise advised. If there is a delay or the item is a custom I will notify you of the estimated shipping date. I ship via USPS, generally First Class. Delivery confirmation is included in the shipping charge, Insurance is NOT. If you wish to purchase insurance please let me know at the time of purchase and I will invoice you for the insurance charge via Pay Pal. REFUNDS AND EXCHANGES: Please contact me if you have a problem with your order. In the event that you need to return an item for a refund, said refund will be issued after I have received the item back.