I strive to make great quality items. If you are unhappy with your item, please email me so we can work something out. Unfortunately, I am unable to accept returns on custom made items. All my items come from a smoke-free, pet-friendly home (the dog does not come in contact with my fabric, but there is always a chance a stray hair may have come in contact) ***Please note that I am shipping from Canada, therefore your item may take a few extra days to get to you***

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