Store Policies Payments must be made within 24 hours, or your order will be cancelled, and the items will be restocked. Paypal is our preferred method of payment. All In-Stock items will be shipped within 2 business days of payment. If there will be a delay, I will be sure to notify you. Custom orders will ship within 3 weeks of purchase, unless you purchase a slot with a specific date. I ship directly through Paypal, where Delivery Confirmation is required, so you should receive a confirmation email with your Delivery Confirmation number once I print your shipping label. Insurance is recommended. If Insurance is not purchased during checkout, I am not responsible for lost or stolen packages once they leave my home. If you are an international customer, please email me for a shipping quote. All of my materials are prewashed and preshrunk. If your diaper is made with a layer of PUL, it is recommended that it is washed on hot and dried on high one to two more times to help prevent wicking. After that, it should be dried on low or medium heat. Only items that were greatly misrepresented or are defective may be returned. Seconds quality items may not be returned. Defective items will be dealt with on an individual basis. They must be returned within 30 days of purchase. If an item is found to be defective, it may be returned for repair or refund, and we will happily cover return shipping. These policies only apply to the original purchaser. Please contact us PRIOR to returning the item for information and approval. Feel free to contact me with questions and concerns at bananamannas@gmail.com I will cover shipping and repair costs if the original owner has a problem with snaps or elastic within 6 months of purchase. Anything after that, or to someone other than the original owner, I will ask that you cover shipping to and from me. We are a smoke free and pet free home. Thank you

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