SHIPPING: Domestic shipping in the US is First Class or Priority shipping and includes delivery comfirmation. International customers are responsible for all fees, taxes, and duties associated with shipping to their respective countries. RETURNS: Returns for credit/exchange only and do not include shipping. Returns accepted for quality purposes only (ie flaw or failure of the item in some way). If for any reason you are not satisfied please contact me within 7 days of receipt of your purchase to work out a replacement or credit, depending on what you would prefer. This is not applicable for custom orders. Please contact me FIRST before returning an item. Be prepared to submit a photo of the item for accounting purposes.