1) Please visit my blog for lots of great wool related information http://www.scrapblog.com/viewer/viewer.aspx?sbid=1623559 2) To ensure a proper fit I have instructions on how to measure your child for wool please feel free to ask me and i will also be adding this info to my blog soon 3) Please see my care instructions . Wool will felt with normal use. Some babies are sensitive to certain types of wool yarn. Wool can experience compression wicking . Some dyes will bleed into the wash water so please wash each wool item separately. The colors of wool, like all fibers, tend to fade with use. 4) I wash and lanolize woolies prior to shipping them. 5) Please let me know how the item fits and functions when you receive it. I enjoy hearing positive input. I also appreciate constructive criticism because it allows me to improve my craft. All returns are made at the discretion of the seller. 6) I usually ship orders within 2-3 days after your order is completed and payment is received. All in stock items are shipped within 48 hours. I do recommend the purchase of postal insurance on all orders. If you choose not to purchase postal insurance, I will not be responsible for lost, stolen, or damaged packages. NO REFUNDS OR REPLACEMENTS will be issued for uninsured orders. How to Keep your wool looking nice Baby shampoo and lanolin method: Always use room temperature water when washing and rinsing wool. Be gentle with them as you hand wash, too much friction and heat on the fibers will cause them to felt. Remember that wool is the hair of a sheep. Be gentle with it as you would treat your hair. Turn the wool inside out before washing. Rinse the wool by hand in room temperature water. Add wool wash or baby shampoo to new room temperature water. Squish and squeeze water into the wool instead of rubbing. Rinse the wool twice with lukewarm water. Roll them in a towel to absorb excess moisture and lay flat to air dry. Wool does not need to be washed after every use, only when it smells dirty. You can spot clean with a wool wash bar. When the wool begins to loose its waterproof quality you will need to use Lanolin at that point . After the washing process, take a small Tupperware container. Fill it half way with hot water. Put in a tiny amount of wool wash or baby soap and about ½ inch of lanolin (I use the breast cream). Put the lid on the Tupperware and shake until the lanolin has dissolved. Pour this into your sink. Add warm water gradually turning to cold water until the water feels lukewarm. Put the wool into this water and allow it to soak for 30 – 60 min. Rinse the wool with lukewarm water when soak is over. Lay flat to dry. ( care information and policies set up are outlined from rcarvers blog DS member I thought she had done a great job that I wanted to use similar set up with mine )