SHIPPING

In stock items should ship within 3 business days, I ship on Mondays and Thursdays. If you have a rush, please just email me and I'll do my best to get it to the post office ASAP. Custom items are subject to the customs list, but I generally will not ever let my customs list go beyond 3 weeks. Always feel free to contact me before during or after placing a custom order.



PLEASE NOTE:I will ONLY ship to the address listed in Paypal, I will not change the name/address for both of our protection. If you realize the ship to address is different, please just let me know and I can refund you, you can change the address, then resend payment - no big deal! :)



Insurance is always strongly suggested being that once packages are out of my hands at the Post office I cannot be responsible for them. DC is always used within the US.



LOCAL pickup - if you are local to me and wish to pick up your item to save on shipping, please place your order, email me and I'll refund your shipping cost :)



COMMUNICATION

Communication is very important for both of us. Being that we are communicatiing via the interent (which at times is not as reliable as we all would like it to be), I'm going to list a few options for contact. If you send me an email and don't get a response within 2 days please assume I did not receive it and resend, I will do the same for you!



My emails: primmnproperbaby@yahoo.com, PNPBaby@gmail.com Forums: Diaperswappers.com - Primm_n_Proper_Baby , HC Forums: primmnproperbaby Through my HC: Use "contact seller" button



RETURNS

Return- not a faulty item: If the diapers/items are unused I will refund you 100% item cost (Paypal) or 100% item cost -money order cost, of the item cost (no shipping refunds) if you notify me you are returning within 7 days of reciept of the items. If the items are used or washed within the 7 days I will refund you 50% of the item cost (paypal) or 50% minus money order cost. No refunds after 7 days of recipt of an item. You do need to pay return shipping to me with delivery confirmation please.



Fautly Item Return: If I have made an error or an item is faulty please contact me. I am an honest person and wouldn't do so intentionally, and will work to make the problem right. Ways to contact me: primmnproperbaby@yahoo.com, PNPBaby@gmail.com, DS: Primm_n_Proper_Baby, Contact form through my Hyena Cart.



No returns on 'send your own fabric' diapers as they are complete customs except in the case of a defect :).



NON PAYMENT: Orders not paid for within 24 hours will be relisted unless we have an arrangement :). Shipping options (buyer will choose at checkout time).