Here at IttyBitty JuneBug, I want you to be completely satisfied with your purchase. I especially love repeat customers! Please feel free to contact me with any questions. Shipping: in-stock items are shipped within 48 hours for domestic shipments and 72 hours for international. Custom items are shipped within those time frames upon completion (listing will reflect custom time frame). Customers will be notified when an item is complete. Domestic shipping labels are printed through Paypal and you can track your shipment there. Every item is sent with delivery confirmation, but insurance is extra. Please let me know if you would like to purchase insurance. Refunds: I strive for everything to be perfect when it leaves my hands, but please be aware that everything is handmade, so each item is unique and you may find an occasional flaw. If you are unhappy for any reason please contact me within 7 days of purchase and I will work with you to correct the problem. Refunds are available within 30 days of purchase for items in like new condition. Shipping portion of price will not be refunded and return shipping is the responsibility of the buyer. I will refund upon receipt of like new condition item. Refunds are not available on custom orders. Please contact me prior to returning any item.

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