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Heartland Dreams Policies

Size Weight Rise Waist Leg
Small 10-17 lbs 12"-16" 12"-18" 6"-12"
Medium 15-22 lbs 13"-17" 12"-22" 6"-14"
Large 19-35 lbs 15"-19" 15"-26" 8"-16"

Note that smallest measurements were taken with the diaper on the smallest setting with the diaper at rest. Larger measurements taken on largest setting with diaper stretched.
If weight and measurement ranges do not correlate, please choose size based on measurements. If your baby is on the upper end of a size range, and you wish to use a diaper for overnight, the larger size will better accommodate the extra stuffing.
Feedback

You can view or leave HC feedback here.

I am also have 100% positive feedback under the username 'mykidsteacher' at the following forums: Sewing Mamas, Diaper Swappers, and Diaper Sewing Divas (requires membership to view).

Payments and Shipping

Prices are listed in US dollars, and payment accepted in US dollars, through Paypal only. Payment is due within 24 hours, or the order will be cancelled and the item will be restocked. Funded, transfer, credit and debit cards all accepted.

Shipping

I will ship items 1-5 business days after payment clears Paypal. Items will be shipped USPS to the address listed in Paypal only. It is your responsibility to ensure that this address is correct. Delivery Confirmation is required on all shipments. Insurance is optional, but recommended. I cannot be responsible for packages once I drop them off at the post office.
The international shipping rate option is for people in Canada only. If you are in another country, please email me for a rate quote.

Returns, Refunds and Exchanges

You may return an unwashed, unworn item within 14 days of receipt for a full refund of the purchase price. I will not refund or reimburse shipping charges. It is ok, and recommended, that you try the item on before using or washing. Please contact me prior to returning an item to explain why you wish to return it so I can be on the lookout for it. Refunds will be issued only after I receive the item. I will not accept items that have been washed or used.

I offer a 30-day guarantee against product defects if care instructions are followed correctly. Please contact me if there is a problem within this time period. I will attempt to fix the problem before exhanging for a new product. If the defect is not fixable, and affects the performance of the item, I will issue an exchange. With-in the 30 day guarantee period, I will reimburse you for shipping charges. After 30 days, I will be glad to repair wear and tear defects, however you will need to pay the shipping charges to send and receive the item.

Custom Work

I will offer custom slots on a limited basis as I have time. If you have need of custom work, feel free to contact me. I will let you know if I can work it in. I love working one-on-one with a mama to get just he right products for her and her baby. Payment is required before I begin the work. Returns will be only allowed on a limited basis depending on the degree of customizations and re-saleability of the item. Measure carefully!

Miscellaneous

Pre-washing: All fabric except PUL will be pre-washed before construction in hot water with Purex Free & Clear and dried on high heat. Once constructed, items may be washed in plain warm water to remove sewing marks.
Please wash garments after you receive them (after trying on to be sure they fit!). Diapers should be washed in hot water and dried on high to seal sewing holes.

Home Environment:Our home is pet and smoke free.

Please Note: I do my best to provide a quality item that I would like to own. I have been sewing since I was a young girl, however, I am not a professional seamstress. Imperfections may not be noticed by the untrained eye, but a seasoned seamstress may take note. Slight imperfections that do not affect function and are purely cosmetic will not warrant being listed as a second. Larger cosmetic imperfections will. I will not knowingly sell a product with an imperfection that would affect function.

I hope you will be happy with your shopping experience with Heartland Dreams!