Please make payment via Paypal within 1 hour of making purchase. I'm very flexible
though, if you need other arrangements, just let me know. Item will be
re-listed if I haven't received payment or communication within 2 days.
Credit card payments are accepted via Paypal. Payments made by e-Check will not ship until payment clears (usually 5-7 days).
9% sales tax will be added to WA state orders upon checkout.
will generally ship within 24 hours of payment being received for
I am happy to combine shipping from both of my stores (Hyena Cart and Etsy) if the orders are placed in the same day, just leave a note in checkout notes and I will refund any overages.
*I do offer International shipping; please contact me for rates. Please be advised
that I may not be able to ship next day because it requires me to
physically go into the post office for customs forms. However, I'll do
my best to ship within 3 days. The BUYER is responsible for all duty
and taxes, if any.
Custom orders ship within 7 days of payment and approval of color combinations.
I do include delivery confirmation for US orders, however, I am not
responsible for the package once it has been put in the mail. Insurance
is always optional.
Don't be surprised if you get your package in re-used packing materials! I try to reuse as much as I can.
Refunds and Exchanges
want you to be happy with your purchase. Please contact me if there is
anything you have questions about and we will work something out.
Refunds/exchanges only considered on unused AND unwashed items
(shipping excluded). Please do a "dry run" test before you use them to
ensure you've got the right size. There will be no shrinkage on fleece.
CUSTOM/MADE TO ORDER ITEMS: I'm sorry, I cannot accept
returns/exchanges on these items as these are unique to your needs.
PLEASE measure to ensure proper fit, rather than going by typical