REFUNDS AND EXCHANGES:
Refunds are accepted for unwashed, unworn in stock diapers within 14 days of purchase (return shipping at your expense). You will receive a refund within 5 business days of receipt of the return. Shipping fees are non-refundable. Please contact me if you wish to return an item. Any and all refunds are given minus a 20% restocking fee, pp fees, and shipping costs.
If there is a defect or issue with the products construction, I will gladly replace the item within the first 30 days of use. This will be replaced with the same fabrics unless the fabric is no longer available to me. Pictures as well as return of the original item must be submitted.
Beyond 30 days I will repair any diaper I have made for a fee of $5 plus shipping, as long as it is a structural repair and not normal wear and tear (ie: worn out edges)
Diaper will ship within 5 business days (excluding custom items). I ship to PayPal verified addresses only.
Insurance: I recommend you purchase insurance. I am not responsible for any loss once the diaper leaves my hands.
Occasionally an item may oversell. The product will go the to customer who paid first. The other will be refunded in full unless they want to choose another diaper.
I appreciate feedback and offer a 5% discount on your next purchase if feedback is left. However, please contact me prior to leaving feedback if you have any kind of issue with the diaper as I am very willing to do whatever it takes to make you happy!
You can leave feedback via hyenacart, facebook or email email@example.com
Sizing & Care:
Hybrid Diapers are OS (one size) with fold down rise and fit from 8-lbs to 30+lbs
Pockets are OS (one size) with three step rise and fit 10-36lbs