Feedback: If you buy something from me and are dissatisfied, please contact me before leaving feedback. I will do my best to make whatever problem right. Payment must be made within 24 hours of purchasing an item, unless you are waiting for an invoice (adjusted shipping totals, or sales), in which case, payment must be received within 24 of receiving the invoice. Non-payment will result in item being re-stocked. Shipping: I will ship first class items on Tuesday, Thursday or Saturday. Priority shipping items will be shipped within two business days of payment clearing through Paypal. I DO SHIP INTERNATIONAL, PLEASE E-MAIL FOR A SHIPPING QUOTE AS PRICES VARY BY DESTINATION. Return policy: Items can be returned within 15 days of purchase under the following conditions: certain items, such as diaper and wipes, can not have been washed, worn, or used (this will be specified with each item), and I must be notified before the item can be returned. The item must be received back in the same condition it was in when sold and sent. No returns/refunds are available for custom orders. The $10 deposit for custom orders is also non-refundable. Insurance: I highly recommend insurance as I am not responsible for items lost or damaged in the mail. I will make insurance avaialable with all items that I sell.