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PAYMENTS 
Jodys Designs accepts payment via PayPal. Once your order has been placed, payment is due within 24 hours or the order will be cancelled and the item re-listed. Upon check-out, you will be directed to pay by PayPal. Credit cards and debit cards are accepted through paypal. Payments are to be made in U.S. funds only please. Please remember that when purchasing on Hyena Cart, the Buy It Now button is a commitment to purchase the item at the stated price.

RETURNS & REFUNDS
If you are not satisfied with any product, you may return it, unwashed and unused, for a full refund within 14 days of receipt of the item. When you are returning an item, please contact us explaining that the item is on its way and the reason for your dissatisfaction. You will be refunded your payment, minus the cost of shipping Any items that have been washed or used will be returned to you at your expense.

EXCHANGES & REPAIRS 
Jodys Designs offers a 30-day guarantee on all product defects, provided that care instructions were followed correctly. In all cases, I will attempt to fix the defect before exchanging it for a new product. If the defect is not fixable and compromises the intended performance of the product, I will issue an exchange for the defective product. Please contact me with a description of the defect prior to shipping, so we can discuss the best way to repair your item. For repairs and exchanges within this 30-day period, I will reimburse you for any shipping cost you incur. After 30 days, I am happy to sew minor wear-and-tear fixes, however, you must pay for shipping charges. I understand that some items, even when the wearer fits within the size guidelines, just don't fit right. I will allow an exchange, provided it is not a highly customized item. The item must not have been worn or washed, and I ask that you pay for shipping costs for the item. Please remember that some items cost more when you go up in size, so there will be an additional charge if applicable. A 10% restocking fee will be charged for all size-related exchanges.

CUSTOM WORK
I enjoy working directly with customers to provide custom items. Please contact me if you have something in mind and cannot find it here. We cannot stress enough that when ordering a custom item you need to properly measure your child. When working on custom items I require 100% of payment prior to beginning work. Timing of custom work depends greatly on my schedule. They can 1 - 2 weeks to complete.

SHIPPING
Items are shipped to the shipping address listed in the PayPal transaction. Please review your shipping address in PayPal for accuracy prior to submitting payment. I charge actual shipping costs plus supplies. I do not make any extra money from shipping charges, please be aware of this. I ship USPS for all items.

HOME SEWING ENVIRONMENT
All Jodys Designs products are sewn in my home. It is my mission to meet your expectations. However, we do have two children and a home to take care of, so things may come up. If at any time I cannot meet the expectations I have set forth, I will contact you immediately. My home environment is smoke free. I look forward to working with you and hope your Jodys Designs experience is a happy one.


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