Stalking & Policies

Notes about stalking-
I don't mind if you enlist help at stalking items, but I will not track down buyers. If the stalker pays for the buyer, please make sure to change the ship to address on the PayPal payment. Per PayPal policy, that is the only address I will ship to, I will not change it. The best way to deal with stalked purchases is to give the intended buyer the order # and s/he can send the total amount, including shipping to wildchildwoolies@gmail.com with the order # included in the payment in the notes to seller area, not the subject line. You do not need to wait for the automatically generated invoice from Hyena Cart. Those sometimes take several hours. Skip down a couple paragraphs here and read directions for changing your shipping options. The same process will also show you your order history with the order #s!

Also- please only stalk for people you know. I will start flagging non-paying buyers effective immediately. I often have more than one of a particular item available. So for instance if the person you are stalking for has multiple people "win" the same item and only one gets paid for, the other buyers would unfortunately get blocked from non-payment. Sometimes things happen (you get the wrong size for example), and I understand that, just let me know right away.  I'm not a meanie, really! Just please know the person you are stalking for is reliable...

Shipping/Combined shipping-
In stock items will ship within 3 business days for US addresses, international MAY (but not usually) take longer but no more than 1 week. US orders will be shipped via PayPal with delivery confirmation using either first class or priority delivery depending on the total weight/chosen option. International orders will be shipped international first class. Please understand customs can sometimes hold up international orders for quite awhile. If you prefer global priority let me know and we can work that out. All orders will be shipped to the address on the PayPal payment, no exceptions. Shipping overpayment of more than $1 will be refunded, underpayment of more than $1 will be invoiced (i.e., on international shipping).

If you have discovered you have chosen the wrong shipping method you CAN change it before making the payment. Go to hyenacart.com, click on the My HC tab. From there you can choose purchases. This will show you all the wonderful things you have ever purchased on HC! Click on the specific item and once there you'll be able to choose your shipping option, leave a note for me and follow right through to the PayPal checkout.

I am more than happy to combine shipping, but it goes more quickly if you either pay for each and I refund the difference or go ahead and combine yourself and send the payment as above. If you're choosing priority mail several items can ship together for that price. If you've chosen first class each additional item adds .50 (so a 2 piece set of tee/bottoms adds $1) to the original amount but it's often close to priority anyway. I usually get a lot of emails on stocking days so it may take quite awhile to hear back from me if you need me to send an invoice. I'm more than happy to do so, just don't panic. As long as I know what is going on I never restock anything until we have it worked out :).

Payments-
At this time I am only accepting payments via PayPal, both funded and non-funded. Payment is due at the time of purchase. Any items not paid for with no communication will be restocked, no questions asked. If you have a special circumstance please contact me ahead of time. I am very easy to work with!

Returns/Guarantee-
I will only be accepting returns for defective items. I will no longer accept returns because you changed your mind, for color or size (unless it was inaccurately listed, for instance) or because you bought too much last week, etc. Please review measurements before purchasing and realize they can vary slightly. I also try to accurately represent colors, but monitors will vary. If an exact color is needed, please do not purchase because I cannot guarantee it. In the case of a defect, if I am at fault, your return shipping cost will be paid/refunded and the item will be be repaired or replaced at the discretion of Wild Child Woolies. Please inspect your purchase upon receipt and contact me immediately at wildchildwoolies@gmail.com if you find there is a problem. Workmanship will be guaranteed for 30 days to the original purchaser. If your wild child gets a little too wild and you need a repair beyond that time I will do my best to take care of it free of charge but you will be responsible for shipping costs both ways. Please contact me PRIOR to sending ANY item(s) back, and WCW reserves the right to refuse any return on a case by case basis.

Please understand these are handmade items. I take pride in my work. But as we all know, handmade is different than factory made. Each piece is unique and may not be exactly the same in size or color, for instance as the next. If you find a flaw, please let ME know, I am more than happy to repair or replace it if I find I am unable to repair it. I am very easy and friendly to work with!