Reusable Cloth - Menstrual Pads - Homestead Emporium

Homestead Emporium stocks every Friday at 2pm EST!

Homestead Emporium ships all orders within 4-6 business days, not including weekends & holidays. Please keep this in mind when ordering.

Homestead Emporium's products offer you simple luxury, natural beauty, & comfort.

*Please note as you shop - extra shipping/handling overages charged by the automated cart system will be refunded upon shipping, or shortly thereafter.

Did you know?

All our pads have wings with snaps, and are an AIO (All-In-One) Style.

No fuss, just wash and dry like any other laundry.

Welcome to Homestead Emporium


Homestead Emporium stocks every Friday at 2pm EST.
We ship all orders within 4-6 business days, not including weekends & holidays. Please keep this in mind when ordering.

*Please note as you shop - extra shipping/handling overages charged by the automated cart system will be refunded upon shipping, or shortly thereafter.

Homestead Emporium has received 1132 feedback comments and no negatives.

Results Per Page:

Viewing Feedback Rows 1 to 20.

 
When purchased:
Nov 25, 2017
Item:ONE Regular Flow Wrap Wing Pad - "earth"
Customer service:Excellent.
Product review: Excellent.
2018-02-16 02:34:59
Resolved
When purchased:
Dec 18, 2017
Item:TWO Pairs Super Soaker Nursing Pads
Customer service:I never got the package and emailed the seller only to hear nothing from them. So, I had to dispute the charge to get the money back.
Product review:
2018-01-05 03:32:32
Seller response: The package has been received by the seller, and I've never received a dispute, only the refund I sent upon shipping the order out, for shipping overages that were paid. :) I feel there may be some confusion about the order.
Things happen and that's ok, but I would like the feedback to be appropriate for the actual order received. :)
2018-01-09 03:01:51
Buyer resolution: The dispute mentioned is on the credit card, not PayPal. Now a dispute is open on PayPal as well. I'm not sure what is going on her end, but she should have receive a notification that there is a dispute on the purchase even though it's not directly from PayPal. Although the package did arrive, I could not find a delivery time estimate policy on their website and hearsay is not acceptable. After giving negative feedback within the first week of January (I couldn't remember exactly when), the seller emailed back and explained that it will arrive within 4-8 weeks. I'm sorry, but it's simply not acceptable. Also, she mentioned that there should be an email about the estimate delivery date. I finally found it, but it said 6-8 weeks delivery and 3-6 business days shipping (excluding holidays) for international orders. Now, If you checked the Canada post website (check for small packet international air), it is clear that it should actually arrive within 4-7 business days or 6-10 business days (they show both). They did not say anything about holidays as far as I can tell, but I understand that it may take a few additional days due to holidays. She said it is shipped on December 19th. However... I purchased the product on December 18 and it is clear from the package that it is shipped on the 22nd. It is as expected from their shipping policy (3-6 business days on email or 4-6 business days on website), which is fine. However, the package did not arrive until January 8th. That took about 14 business days to deliver, not including shipping time. I think that is fair taking the holidays into consideration if the actual estimate is 6-10 business days, but not fair for the 4-7 business days estimate because it means that the package is about a week late. I do not like the idea that the Canada post website have two different estimates so I could not trust their delivery estimates. Inconsistent delivery and shipping estimate times are off-putting and will not earn my trust and money. By the time it arrived, it was too late and no longer needed. The product is intended as a gift for someone else, but it didn't arrive as expected. The package is being returned for a full refund minus shipping because they are no longer needed.

Her last email insisted that original feedback is not in line with actual events. I get that the original feedback is quite vague, but it is not really enough to say that it is not in line with actual events. She insisted that it's not a matter of hearsay. Sorry, it is hearsay because even though there is a shipping policy on the website, there is no delivery time policy. In the last email, she mentioned a 4-6 weeks delivery time (maybe a typo, but doubtful). The first time, she said 4-8 weeks. Then, she said 4-6 weeks in the last email. Then there is the notification email that says 6-8 weeks. I do not like this inconsistency. I suspected she said it's 4-6 weeks because that is the actual delivery estimate for small packet international surface, not small packet international air. The package shows that it is mailed small packet air. I don't know whether it's done on purpose or not. I think she doesn't know what she talked about. If she actually intended to choose small packet international surface, that is simply not acceptable because there is no delivery policy on their website, I cannot choose the shipping method (the flat rate for international orders is $20.85 CAD), and I do not want to wait 4-8 weeks. She did refund $10 CAD for shipping, but the package postage shows that it costs $8.61 CAD so technically I should have received $12.24 CAD back for shipping but whatever. Regardless, I think the delivery is unacceptable.

The seller is nice, but I recommend waiting until she updates her policies so you know what to expect from shipping and delivery before ordering from her. Also, emailing through Hyena Cart will not get you a response so beware. Email directly and you should get a response.

She said she will give a full refund minus shipping after the package is shipped back to her and as long as it is not open. We will see how it goes.

The package will be shipped back unopened.
2018-01-09 05:35:25
 
When purchased:
Oct 6, 2017
Item:ONE Light Wrap Wing Pad - "rainbow-ish"
Customer service:Always excellent
Product review: My favourite pads by far and the only ones I ever wear anymore. These light pads are great just like all the rest of them :). Perfect for my needs!
2017-12-13 01:12:27
 
When purchased:
Nov 30, 2017
Item:Surprise Set of TEN Hand Dyed Reusable Cotton Balls/Cosmetic Pads
Customer service:Great, as usual.
Product review: These are even better than I expected! The girls do a great job cutting these perfectly and picking out pretty colours. I didnít think it would matter much because they are just to be used as face wipes but when I opened the package they actually looked like the advertised picture with an array of bright, beautiful colours everywhere! Thanks girls, youíre awesome! :)
They also work great and are very reasonably priced in my opinion. I definitely recommend them!
2017-12-13 01:05:36
 
When purchased:
Aug 25, 2017
Item:GoCloth Duo - Regular Flow - "ice dye"
Customer service:Fast shipping
Product review: Wonderful products that work very well
2017-09-06 12:44:56
 
When purchased:
Jul 20, 2017
Item:ONE Light Wrap Wing Pad - "crimson"
Customer service:
Product review: Beautiful as always, however on one of the pads their is a cut where there shouldn't be. It isn't very large and shouldn't affect function but it is there and wasn't noted in the description. The package was in tact so I believe it was simply overlooked.
2017-08-06 12:40:47
 
When purchased:
Jun 26, 2017
Item:ONE Light Flow Comfort Contour Pad - bamboo fleece - "ice dye"
Customer service:
Product review: Beautiful pads in sizes I have not yet tried. They are well made and so comfortable.
2017-07-23 11:37:06
 
When purchased:
Nov 4, 2016
Item:Spa Facial Package Gift Set
Customer service:Amazing. I don't know how she has time to make so many items and still have incredible customer service.
Product review: Wonderful! Made great gifts for loved ones.
2017-07-23 11:34:40
 
When purchased:
Jun 10, 2016
Item:TWO UltiMini xs Pads - "ice dye"
Customer service:Wonderful
Product review: Gorgeous, perfect shape and size.
2017-07-23 11:33:15
 
When purchased:
Jun 3, 2016
Item:Set of THREE 'fluff folds' - interlabial pads - "assorted colourways"
Customer service:Top notch!
Product review: Beautiful, well made and functional.
2017-07-23 11:32:45
 
When purchased:
May 27, 2016
Item:TWO UltiMax Slim Pads - "mystic gem"
Customer service:Fantastic as always
Product review: Incredibly well made. Beautiful dye job. Functional and affordable.
2017-07-23 11:32:07
 
When purchased:
Apr 15, 2017
Item:ONE UltiMini xs Pad - "hard candy"
Customer service:Fantastic. HER goes above and beyond.
Product review: Easily one of the highest quality pads you can purchase. There's a reason HER pads are so sought after.
2017-07-02 09:54:56
 
When purchased:
Apr 15, 2017
Item:ONE UltiMini xs Pad - "hard candy"
Customer service:Fantastic. HER goes above and beyond.
Product review: Easily one of the highest quality pads you can purchase. There's a reason HER pads are so sought after.
2017-07-02 09:54:39
 
When purchased:
Feb 10, 2017
Item:ONE 10inch UltiMini Pad - ‚Äúhard candy‚ÄĚ
Customer service:
Product review: I bought this for a gift. A beautiful comfortable practical pad. They are amazingly soft and comfortable and work really well. Thank you!
2017-06-08 05:10:39
 
When purchased:
Mar 22, 2017
Item:ONE Light Wrap Wing Pad - "rainbow gem"
Customer service:No complaints here ;)
Product review: I love this pad, so comfortable to wear.
2017-06-06 11:25:39
 
When purchased:
Feb 24, 2017
Item:ONE Regular Flow Wrap Wing Pad - "moss"
Customer service:Items shipped on time as stated on the store page. Refund for shipping overage came to PayPal account. Item was shipped in a secure package and arrived undamaged.
Product review: I bought two 7inch liners & one regular wrap wing pad, both styles of which I love greatly. The liners are great for everyday use without being annoyingly in the way. The regular wrap is my go to and keep me comfortable and clean as needed. I love the softness of the velour that is used and these snap securely in place.
2017-05-08 10:14:45
 
When purchased:
Mar 26, 2017
Item:TWO UltiMini xs Pads - "rainbow gem"
Customer service:
Product review: Oh my gosh!!!!! I am so in love, first of all the dyes on these pads are AMAZING!! This is my first time buying directly from homestead emporium and just wow. The pads are sewn to perfection and so well made and the obv is so buttery soft. I think EVERYONE needs at least one homestead emporium in their collection. And I'm so glad they are shipping to the U.S. again. And another thing, the shipping! My pads shipped on April 2 and they got here April 13! I expected for shipping to take a lot longer since they are coming from Canada. You really don't understand how impressed I am with these products all I can say is I will DEFINITELY be buying more!
2017-04-13 03:47:00
 
When purchased:
Mar 17, 2017
Item:TWO UltiMini xs Pads - "emenince"
Customer service:
Product review: Just received these in the mail today 4/4/17. These are super soft love these. This is my 3rd order but I always forget to enter in my discount code.
2017-04-04 02:02:35
 
When purchased:
Mar 13, 2017
Item:ONE HalfWrap Liner - bamboo terry
Customer service:Arrived in a timely manner considering it was shipped from Canada to U.S.
Product review: Half wrap liner fits great in my underwear. Can't wait to use with my cups for extra protection. Stitching is clean and colors really pop!
2017-03-27 09:18:48
 
When purchased:
Feb 20, 2017
Item:TWO UltiMini xs Pads - "blues"
Customer service:
Product review: I love these very flexibe and it feel like your undies.
2017-03-17 05:57:05
1132 feedback comments found

               

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