Hipster Fluff

Hipster Fluff has received 48 feedback comments and 1 negative(s).

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Viewing Feedback Rows 21 to 40.

 
When purchased:
Mar 27, 2013
Item:Chelsea {aqua.CV} Skinny Fit Hybrid
Customer service:Fast shipping, great communication
Product review: Gorgeous diaper, quality product, great fit on my LO
2013-04-11 12:26:43
 
When purchased:
Feb 26, 2013
Item:Star Crossed {purple.CV} Skinny Fit Hybrid
Customer service:Shipping was a little slow, but the WAHM went above and beyond when she realized I was unaware of any shipping issues she was having. I was very impressed with her willingness and desire to make things right.
Product review: I absolutely love the skinny fit. It fits my LO so well, I will be ordering more of them!
2013-04-11 12:23:39
 
When purchased:
Mar 12, 2013
Item:Strawberry-Kiwi {lemon.CV} Skinny Fit Hybrid
Customer service:Great
Product review: Beautiful!
2013-04-03 04:29:32
 
When purchased:
Feb 5, 2013
Item:Sweetheart {grey.CV} Classic Fit Hybrid
Customer service:Great cs!
Product review: Pretty, well made diaper!
2013-04-01 11:10:07
 
When purchased:
Mar 5, 2013
Item:Whale Watch {pink.CV} Classic Fit Hybrid
Customer service:Quick shipping!
Product review: Gorgeous diaper!!!
2013-04-01 11:07:23
 
When purchased:
Dec 11, 2012
Item:Monochromatic {Gray.CV} Classic Fit Hybrid
Customer service:love hipster fluff! fast shipping great customer service
Product review:
2013-02-15 09:59:00
 
When purchased:
Nov 7, 2012
Item:Farm Girl {pink.CV} Hybrid
Customer service:great transaction! lovely diapers!
Product review:
2013-02-04 11:21:18
 
When purchased:
Jan 2, 2013
Item:Scarlett
Customer service:awesome thank you!
Product review: awesome!
2013-01-08 08:43:36
 
When purchased:
Dec 11, 2012
Item:Impossible Love {Lime.CV} Classic Fit Hybrid
Customer service:great customer service
Product review: awesome diaper! we love it!!
2012-12-18 04:46:46
 
When purchased:
Nov 7, 2012
Item:Splash {black.CV} Hybrid
Customer service:Great service, was kept up to date on shipping
Product review: Awsome quality, looks and works great! One of my favorite brands!
2012-12-12 12:16:44
 
When purchased:
Aug 7, 2012
Item:Flatline {lime.CV} Hybrid
Customer service:Great service, fast shipping
Product review: Looks and works great. One of my fave hybrid fitted diapers I own :)
2012-11-05 06:49:50
 
When purchased:
May 8, 2012
Item:John Deere AI2
Customer service:Good on this transaction
Product review:
2012-10-17 10:42:11
 
When purchased:
Jul 10, 2012
Item:Moose in shoes {orange.cv} Hybrid
Customer service:Didn't have a good Experience. Bought the diaper and the soaker was wrinkled in the first wash. Sent back to get fixed and it took a month and 1/2 to get the soaker back and I never received the shipping that I had to pay to send in the soaker that I was promised I would receive. So I had to put my new diaper away for over a month without using it

Will not buy from again.
Product review: Overall the product works great and is as expected once I received a new soaker.
2012-10-17 10:19:08
 
When purchased:
Jul 17, 2012
Item:Strawberry Daiquiri Hip 'n Squishy Hybrid
Customer service:Super! Taylor continuously goes above and beyond for her customers. So much so that sometimes she takes on more than she should! She's a complete sweetheart and I would love to do business with her over and over again! (don't think my wallet would though.)
Product review: The hip and squishy's are incredibly well made and fit wonderfully on my 32lb chunk. I can actually cross the wings on these, which is rare! They are very hip,VERY squishy, and wonderfully absorbent! The pink and heather grey is a great color combination, and thanks to her awesome c/s we got to help name them :)
2012-10-10 10:07:09
 
When purchased:
Jun 19, 2012
Item:FDR SNAPS
Customer service:Shipped quickly. No problems with the transaction.
Product review: Love the diaper. Fits my daughter well and is super absorbant.
2012-10-10 04:38:08
 
When purchased:
Jun 5, 2012
Item:Balloon's in the Air AI2
Customer service:Super quick shipping. No problems with the transaction.
Product review: I love the diaper. It's super absorbant and fits my daughter well.
2012-10-10 04:37:33
 
When purchased:
May 22, 2012
Item:Hearts Fitted
Customer service:Took a little longer to ship than expected, but I received a coupon code for the inconvenience. Taylor's customer service was great when I contacted her.
Product review: I love the diaper. It is incredibly soft and absorbant. I definitely reach for it now.
2012-10-10 04:36:51
 
When purchased:
Jul 10, 2012
Item:Custom Hipster Fluff *deposit
Customer service:Fast shipping and Taylor is amazing to work with.
Product review: When I first put a HF on my son I loved how soft and squishy it felt. I CD two and I change my daughter to a HF and I loved how it is such a great fit on her as well. After a couple of hours both my babies were still dry. The diapers look really well made and love how everything turned out. Taylor is amazing to work with and I know we'll be buying more to add to our stash :)
2012-09-09 06:13:11
 
When purchased:
Jul 31, 2012
Item:Tequila Sunrise Hip 'n Squishy Hybrid
Customer service:Great
Product review: love it
2012-09-07 07:29:38
Negative comment
When purchased:
Mar 28, 2012
Item:Custom
Customer service:I purchased a custom order slot on March 28, 2012. After exchanging emails with the with shop owner I was told that she would be happy to do a large custom order for me but that it may take several weeks to receive the order. I was perfectly fine with that and I agreed to send her $175 (in addition to the $25 I had already sent her) via PayPal to to complete the order.

On May 30, 2012 I sent her an email asking about the status of my order. I assumed that 2 months was plenty of time to complete the order, but was still willing to be understanding. She wrote back "Your diapers will be done within the next week! I will get them out ASAP."

After not hearing from her for over another month, I emailed her again on July 8, 2012. She stated "Oh my gosh I am so sorry, I completely forgot about them. I will get them shipped out in the next week or so."

After not hearing from her ANOTHER month, I wrote again via a Facebook message on August 6, 2012. This time I was completely ignored even though she did update all of her Facebook pages several times.

Today, since I had not gotten a response I posted a perfectly polite message on her Facebook page stating that I had sent her $200 over 5 months ago and not received anything to date. It was then that I finally received a response from her immediately after the comment was made. I finally received a refund but it was not without being told that I was in the wrong for leaving feedback about my experience, and that she had done nothing wrong as she was "busy" and I should have been more patient.

After five months of holding $200 from me, it unfortunately took me stating something publicly to get immediate action. If had I not said something on her Facebook page I'm afraid that I would never gotten anything seeing that my last email was ignored. Unfortunately, even though I left perfectly polite feedback only stating facts, she deleted my comment and blocked me from stating my experience.

I am also part of a very large cloth diaper group and have had several ladies state that they have had very similar experiences waiting for long periods of time for refunds or orders. Because they did not place their orders on HC, they cannot leave feedback here.

I had a terrible experience with Hipster Fluff and I hope that nobody else has to deal with the same thing I did.

Also, at this time I have not yet received a refund for the $25 I paid to hold the custom slot.
Product review: I cannot review the product as I never received anything.
2012-08-09 12:28:33
49 feedback comments found

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