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Store Info & Policies

Zaichiki Baby's Store Policies

Payment Policy

Payment is due within 1 hour of clicking the "Buy It Now" button on regular items. After this time, the order will be canceled and items will be restocked. I accept funded or credit card payments through PayPal, and also payments through RME. If paying with RME, please contact me immediately after placing your order. Payment for both PayPal and RME go to Zaichikibaby@yahoo.com.

Shipping

All items are shipped via USPS, first class or Priority (whichever is chosen by buyer) and include delivery confirmation. I am not responsible for lost packages, therefore suggest purchasing insurance on items. Please contact me if you would like to purchase insurance.

Return Policy

Returns are only accepted within 14 days of purchase on unwashed and unworn items, with prior approval (please contact me first at zaichikibaby@yahoo.com). Return shipping with delivery confirmation will be the responsibility of the customer. I want you to feel completely satisfied with your purchases. Therefore, I encourage you to ask questions before you place your order, so that there are no misunderstandings. Please bear in mind that colors vary from monitor to monitor, and I cannot be responsible for varying shades of color than what you expect to see, compared to how the color actually is on the item.

Business Hours

As a mother to a busy one year old, I do not have set hours of availability. I do check my email every Monday through Thursday between the hours of 9pm and 11pm. I do not 'work' weekends. Please allow up to 48 hours for a reply. If you do not hear from me, please try to message me again, as occasionally emails disappear. If you are having difficulties getting a reply, please leave me a comment on the store's page, in case email isn't working.

Environment

All items come from a smoke-free, cat friendly home. All fabric and items are kept in sealed containers except for during construction and packaging. All items are pre-washed shortly before packaging. I have a very small home and workspace, but do my absolute best to keep stray hairs from showing up.

Dyes

After learning of some fading issues with our previous dye routine, I am now using Fiber Reactive Procion dyes. All dyed diapers go through a final wash cycle with a white cotton prefold and there has never been an issue of bleeding. However, I do recomend washing with like colors for the first few washes, just in case.

Customs

On occasion, custom "You Pick" slots will be offered. All slots will be listed on this site at the same time as a stocking, and you will have your choice of any in-stock outer fabrics and any two-layer combination of in-stock inner fabrics. 

If you do have a special request regarding a prefold you have purchased, please feel free to contact me.
Pricing for special requests:
Trimming - $1.00 per diaper
Extra insert - $3.00, based on availability




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Zaichiki Baby has been hosted on Hyena Cart since Feb 2008