Squeezie Cheeks Policies
Squeezie Cheeks accepts Paypal and RME. RME payments can be made to firstname.lastname@example.org; please include your order number and mailing address in the notes section. Additionally, please email us at email@example.com to inform me of your RME payment.
Payment must be made within 24-hours of placing an order. After this timeframe, a request for payment will be issued and payment is due immediately. If the item(s) remain unpaid for another 24-hours the item(s) will be re-listed. If you need to pay via personal check or money order, please contact Squeezie Cheeks first prior to placing your order. Items will not ship (or be started if it is a custom order) until payment has cleared (3-10 business days depending on type of payment).
Packages will be shipped as promptly and eco-friendlily as possible. This means packages will be shipped within 3 business days after payment is cleared and packaging will be recycled/reused if it is still in great condition. Delivery confirmation is included in the quoted shipping price, insurance is optional at your request. Please verify that your address is up-to-date with PayPal. Should your item get returned to us, we are unable to assume responsibility for postage to resend to corrected address.
Unused and unwashed in-stock merchandize may be returned or exchanged within two weeks of shipping date. Custom orders are generally not returnable, but will be reviewed on a case by case basis. Please ensure proper fit by trying on your new diaper prior to washing. Returned merchandise will be refunded after it has been received and deemed to be unused and unwashed. Shipping costs are not refundable.
All products come with a 90 day warranty against defective craftsmanship. All of our products are handmade with care and love and thus no two will be perfectly alike. Each item is put through a rigorous quality control review before being shipped to you, however mistakes can occur. Defective craftsmanship encompasses defective stitching (i.e. it comes undone), defective snaps (i.e. they won’t stay closed), and defective elastic. All other items will be reviewed on a case by case basis.
Listed custom order purchases will be confirmed via email regarding any special instructions. If you are interested in something you do not see on the website, please contact us to see what we can do to fulfill your order.
Please keep in mind that custom orders are generally not returnable, but will be reviewed on a
case by case basis.
Please note custom items are not in-stock. They will be created just for you after purchasing the item and may take up to 4-weeks before it is ready to ship.
Should you decide to cancel a custom order, we will refund your purchase price as long as we have not begun work on your order less $1.00 to cover fees incurred by us.
Using Cloth Diapers & Trainers
Wash and dry diapers and trainers on hot prior to first use
It is normal to have some leaking with pocket diapers and trainers for the first couple of uses. Wash and dry on hot until the leaks cease
Pull apart snapping diapers gently by holding the fabric close to the snap Yanking may damage the diaper
Zorb ll can take up to 7 wash and dry cycles to reach full absorbency
All pocket/AI2 diapers can be used as a swim diaper with the insert removed
Here is a synopsis for washing cloth diapers:
If your child develops a nasty red rash, then you probably have not thoroughly rinsed out your detergent. Look at the water during your final rinse and ensure that there are no soap bubbles. If there are, do another rinse until there are no more bubbles. Next wash, cut back on the amount of detergent you used
Here are a few websites that have a lot of good information on cloth diapering:
The Diaper Jungle
Green Mountain Diapers
Keep in mind that finding the right washing routine requires some playing around at first. You will, with out a doubt, know if the diaper has a bacteria funk smell. Also, if the diaper immediately smells like ammonia when first wet, the diaper is not getting washed thoroughly (there is still residual urine in it). Diapers that have been sitting or used overnight can smell like ammonia though - just not when first wet and not a knock-you-over upon entering the room smell.