Shopping on, purchasing from, or browsing this website renders agreement with any and all store policies stated herein. Emmaya Naturals reserves the right to refuse service or deny shopping privileges to any person at any time for any reason.
Your happiness and our reputation are top priority. If you are unhappy with your order, please e-mail and we will do our best to correct the problem to your satisfaction. We will not refund due to dissatisfaction with scent choices.
Orders paid by check are shipped after payment has been received, deposited, and cleared. We accept American Express,Visa, Mastercard, and Discover.
We are not responsible for parcels once they leave our hands. We are not responsible for items shipped to unconfirmed PayPal addresses. All parcels are shipped via USPS using their SCAN system to prove receipt by a postal employee. Emmaya Naturals and it's owners will not be responsible for loss or damage to uninsured parcels or the products therein. Should damage or loss occur, the customer is responsible for filing any and all postal insurance claims. Unless otherwise noted on the front page, MOST orders are packed and shipped within two weeks of the order date. Please plan accordingly. Should you need your order in a hurry, please request in the order notes that you need it expedited and we will do our best to oblige. In the unlikely event of an emergency, we will do our best to notify you of any delays in shipping your order. Emmaya Naturals products are prepared and packed in a child-friendly, dog-friendly home. Our children are actively involved in labelling bottles, signing invoices, and packing orders. Kindly excuse any crooked stickers, fingerprints, or messy handwriting! Likewise, while the dogs are not permitted in the work areas while we cook or pack, if the presence of a stray dog hair, or if the possibility of exposure to airborne dander disturbs you, please consider shopping elsewhere.
Emmaya Naturals website and it's owners, employees, and products are not intended to diagnose, treat, cure, or prevent any disease or symptoms. Use at your own risk. Keep all products out of reach of babies, children, pets, and the mentally infirm. Emmaya Naturals owners and its suppliers and distributors are not responsible for any injury to person or damage to property resulting from use or storage of the products.
Your privacy is of the highest priority. Your personal information will not be given, sold, or traded to any individual or company outside of Emmaya Naturals or Sudz 'n Dudz for any reason unless required by a court of law.