Terms and Policies
Customer Satisfaction
At Harrison’s Hand Dyed, customer satisfaction is our #1 goal. The yarn
products we dye are carefully handled in a pet and smoke free environment, and we
stand behind the quality of our products. We will make things right if you are
not satisfied with your purchase. We believe that we can work together with our
customers to make every purchase a positive experience. Our shipments are
carefully inspected before leaving our location, but in the event you are not
satisfied with your purchase, simply follow the instructions below.
Returns & Exchanges
If you are not completely satisfied for any reason, you can return an item
within 7 days of receipt for a full refund of the merchandise purchase price. Any
merchandise that has been opened or used will not warrant a refund. Refund will be for the purchase price, in the
original form of payment. Original delivery and handling charges are
nonrefundable. Return shipping charges are the responsibility of the customer.
Please follow these three easy steps
to return your item for return or exchange.
- Email a quick and friendly reminder concerning the
problem.
- Box up your merchandise in the original packaging if
you have it. The goods should be well-packed so that we receive them in
good condition.
Please allow a minimum of 21 days for us to receive and process your
return.
We'll credit or refund the value of the merchandise total and any taxes
you were charged (excluding delivery and handling charges).
*Please note that we currently
deliver orders within the United States only.
Our Guarantee
All items purchased from Harrison’s Hand Dyed are 100% satisfaction guaranteed.
You may return anything purchased from us within 7 days of receipt if you are
not completely satisfied. Any
merchandise that has been opened or used will not warrant a refund. Depending upon product availability, we will
exchange or replace it with another item of equal value.
*Please note that we currently
deliver orders within the United States only.
Your Privacy
At Harrison’s Hand Dyed, your personal information is confidential. We do not
rent, sell, barter or trade email addresses. When you place an order with us,
we collect your name, address, telephone number, credit card information and
your email address. We use this information to fulfill your order and to
communicate with you about your order.
*Please note that we currently
deliver orders within the United States only.
Contact Us
If your question or comment is relative to your Harrison’s Hand Dyed order, contact
us at HarrisonsHandDyed@Gmail.com.
*Please note that we currently
deliver orders within the United States only.
How to Order
Ordering online from the Harrison’s Hand Dyed Online Store is easy! Simply
choose the items you wish to purchase and add them, individually, to your shopping
cart. Each time you add an item, you'll be able to view the entire contents of
your cart with a total dollar amount purchased so far. You will also be able to
see which items are in stock and which items are waiting replenishment. When
you are ready to checkout, click the checkout button and proceed to the secure
checkout area.
*Please note that we currently
deliver orders within the United States only.
International Orders
We are currently delivering orders within the United States only.
Custom Orders
We are currently not taking any
custom orders at this time.
Pricing and Payment
All prices are in U.S. Dollars (USD) and are subject to change without notice.
We currently accept PayPal for online purchases. If you order through our
secure online shopping cart, all orders are subject to verification and
acceptance before shipping.
*Please note that we currently
deliver orders within the United States only.
Colors
We have done our best to display as accurately as possible the colors of the
products shown on this Web site. However, because the colors you see will
depend on your monitor, we cannot guarantee that your monitor's display of any
color will be accurate.
*Please note that we currently
deliver orders within the United States only.
Shipping
Online Orders:
At Harrison’s Hand Dyed, most orders ship out from our location standard USPS
Ground within 3 business days. Although most online orders process and deliver
within 1 to 3 business days, please allow up to 2 to 3 weeks for delivery.
*Please note that we currently
deliver orders within the United States only.
Terms Of Use
This Web site is operated by Harrison’s Hand Dyed. All inquiries may be
directed to:
HarrisonHandDyed@Gmail.com
Your use of this Web site is
governed by these terms and conditions. Please take a few minutes to review
these terms and conditions. Your use of the Harrison’s Hand Dyed Web site
constitutes your agreement to follow these rules and to be bound by them. If
you do not agree with any of these terms and conditions, do not use the Harrison’s
Hand Dyed Web site.
These Terms and Conditions May
Change
Harrison’s Hand Dyed reserves the right to update or modify these terms and
conditions at any time without prior notice. Your use of the Harrison’s Hand
Dyed Web site following any such change constitutes your agreement to follow
and be bound by the terms and conditions as changed. For this reason, we encourage
you to review these terms and conditions each time you use this Web site.
Use of Web Site
The Harrison’s Hand Dyed Web site is for the sole use of individuals and
entities wishing to review, consider, purchase or otherwise engage in retail
transactions involving Harrison’s Hand Dyed goods and services and/or to
otherwise transact business with or contact Harrison’s Hand Dyed, on their own
behalf. No information concerning the transactional preferences of an
individual customer (whether such customer is a person or an entity) can be
entered, altered, modified or otherwise affected, by any third party on behalf
of such individual customer
Submissions
We welcome your comments regarding the Harrison’s Hand Dyed Web site. However,
any comments, feedback, notes, messages, ideas, suggestions or other
communications (collectively, "Comments") sent to Harrison’s Hand
Dyed shall be and remain the exclusive property of Harrison’s Hand Dyed. Your
submission of any such Comments shall constitute an assignment to Harrison’s
Hand Dyed of all worldwide rights, titles and interests in all copyrights and
other intellectual property rights in the Comments. Harrison’s Hand Dyed will
be entitled to use, reproduce, disclose, publish and distribute any material
you submit for any purpose whatsoever, without restriction and without
compensating you in any way. For this reason, we ask that you not send us any
comments that you do not wish to assign to us, including any confidential
information or any original creative materials such as stories, product ideas,
computer code or original artwork.
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