The remaining balance is due before the item is started. Insurance is not included in the shipping, but adding it is strongly recommended.

Please measure your child carefully before purchasing to ensure a perfect fit. I will give assistance via email if help is needed. I am not responsible for any items knit to custom measurements given or instock purchases that do not fit correctly. No refunds will be issued unless there is a true defect, in which the item must be returned unwashed within 2 weeks from purchase. Pooling of colors are not considered defects.

Pooling of the yarn colors is something that can be controlled only to a certain extent. I will do eveything I can to prevent it, but I cannot promise the yarn will not stripe or pool a bit in some areas. That is the nature of hand-dyed yarn. So many varibles go into how an item knits up; dyer, base yarn, length of color repeats, size of garment, my knitting gauge. I will do my best to knit an item that you will love, and that I am proud to send out. Items cannot be returned for pooling.