Payment: I accept payments through Paypal. Custom Orders: Custom orders will be ready to mail within 14 days of your purchase date. I will provide you with pictures of the final product before I mail your order. If you are unhappy with any aspect of your order, please let me know immediately so that I can correct it! Shipping: I ship in stock items within 2 business days of payment. Custom orders ship within 2 days of your final product pictures. Your package will ship either First Class or Priority with Delivery Confirmation. Returns: Due to sanitary reasons, I do not accept returns on cloth pantyliners or menstrual pads. I do accept returns within 14 days for Swipers items. If you any questions or concerns about your order, please email me at thesilverlinerstore@yahoo.com or by a message through Hyena Cart. I want you to love your purchase experience at The Silver Liner!