By purchasing any of my items, you are agreeing to the following terms:
* I ship first class or priority, depending upon your selection at checkout. If you are outside the U.S., I will charge invoice you through paypal for the exact shipping amount and expect payment within 48 hours.
* All in-stock items will ship within two business days.
* Returns: I will only accept a return in the event of a gross mistake or misrepresentation on my part. Color pooling is not considered a gross mistake. If you have purchased a custom order and have given me incorrect measurements, or your child has had a growth spurt since your purchase, I cannot accept a return. If you do have an issue with anything purchased from me you must notify me within two days of receipt of the item. If I have agreed to accept a return, the item must be received in the same condition in which it was received by you. Shipping on any return is your responsibility.
* Refunds for MYMN/YYMN slots: All deposits on MYMN custom slots are non-refundable. If you have sent me yarn for a custom YYMN and would like to cancel the order, I will ship your yarn back to you within two business days of cancellation and will invoice you for exact shipping of the yarn. I expect payment for shipping within 48 hours.
* All items come from a pet-free, smoke-free home.
* I expect you to smile, at least a little, when you get your fluffy mail. :)
* I would greatly appreciate it if you would leave me feedback through the HC website.
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