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What is going on?? ... WARNING!!
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YiddleMama:)
Cub with 1 spot




Joined: 10 Feb 2012
Posts: 45

HC$ 38.27

PostPosted: Fri Aug 24, 2012 1:30 pm    Post subject: What is going on?? ... WARNING!! Reply with quote

Sorry - posted in the wrong place.

But HC isn't working like it used to, just to let you know Smile
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Mandie: RN, Wife to 1, Mummy to 3, and the hands behind Yiddle Doppers: OOAK & Gift-able cloth for Babies, Tots, & Ladies
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oakanwillow
Queen of the smiley people




Joined: 24 Oct 2010
Posts: 2165
Location: In the Greenwood
HC$ 87.58

PostPosted: Fri Aug 24, 2012 3:09 pm    Post subject: Reply with quote

There's been some server switching and upgrading going on. Things will settle soon. ♥
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Denise/Veggiewitch Wood Fairy Lucky Mama to 4 Elflings cute heart

Veggiewitch @ Etsy | Veggiewitch Blog | Luna's Gate | Oak @ Etsy

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HCSupport
Maxed out Hyena




Joined: 08 Oct 2007
Posts: 1323

HC$ 2.60

PostPosted: Fri Aug 24, 2012 4:24 pm    Post subject: Reply with quote

Yes, what Denise said Smile

If you'd like to get email updates about what's going on with Hyena Cart You can join the google group by emailing hyena-cart+subscribe@googlegroups.com
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Need help? Check out the HC Seller's Manual or email us at support [at] hyenacart.com
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oakanwillow
Queen of the smiley people




Joined: 24 Oct 2010
Posts: 2165
Location: In the Greenwood
HC$ 87.58

PostPosted: Fri Aug 24, 2012 5:21 pm    Post subject: Reply with quote

bug hug
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Denise/Veggiewitch Wood Fairy Lucky Mama to 4 Elflings cute heart

Veggiewitch @ Etsy | Veggiewitch Blog | Luna's Gate | Oak @ Etsy

Thank you, from the bottom of my little, black ♥
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Aaronsmama
Sweetest Strawberry on the Vine




Joined: 22 Jun 2009
Posts: 943
Location: California
HC$ 64.92

PostPosted: Fri Aug 24, 2012 6:04 pm    Post subject: Reply with quote

OK, WHAT IS GOING ON.

I paid for spots corner listing time, it wont show up as active.

I emailed support, my emails bounce back from all my email accounts.

I tried opening a ticket for support, it says my email address is invalid. WHHHHHHAAAAT. Can SOMEONE from support get in touch with me cause I sure as heck cant seem to get in touch with you!
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Strawberry Bottom Baby Knits / Club Thread / SBB Blog / Facebook / Knit Night
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HCSupport
Maxed out Hyena




Joined: 08 Oct 2007
Posts: 1323

HC$ 2.60

PostPosted: Fri Aug 24, 2012 8:08 pm    Post subject: Reply with quote

Hi Katie -- yes, everything was a bit haywire today. I just updated your account manually. Please let us know if you want your extra payment refunded at support@hyenacart.com (yes, it works now). Sorry for the frustration!

Thanks for the hug, Denise!
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Don't forget to install the HC Facebook app! HC Store app Smile
Need help? Check out the HC Seller's Manual or email us at support [at] hyenacart.com
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oakanwillow
Queen of the smiley people




Joined: 24 Oct 2010
Posts: 2165
Location: In the Greenwood
HC$ 87.58

PostPosted: Fri Aug 24, 2012 10:20 pm    Post subject: Reply with quote

No worries! ♥
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Denise/Veggiewitch Wood Fairy Lucky Mama to 4 Elflings cute heart

Veggiewitch @ Etsy | Veggiewitch Blog | Luna's Gate | Oak @ Etsy

Thank you, from the bottom of my little, black ♥
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YiddleMama:)
Cub with 1 spot




Joined: 10 Feb 2012
Posts: 45

HC$ 38.27

PostPosted: Sat Aug 25, 2012 10:20 am    Post subject: Reply with quote

HCSupport wrote:
Yes, what Denise said Smile

If you'd like to get email updates about what's going on with Hyena Cart You can join the google group by emailing hyena-cart+subscribe@googlegroups.com


I signed up under each of email addresses (so I'm sure not to miss anything important), but did not receive an email yesterday. Was an email sent? If so, I may need to figure what I've done wrong in the sign-up process.

Thanks for all you, Karen & staff Smile
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Mandie: RN, Wife to 1, Mummy to 3, and the hands behind Yiddle Doppers: OOAK & Gift-able cloth for Babies, Tots, & Ladies
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HCSupport
Maxed out Hyena




Joined: 08 Oct 2007
Posts: 1323

HC$ 2.60

PostPosted: Sat Aug 25, 2012 11:04 am    Post subject: Reply with quote

Mandie, oh man, really? I sent about three messages throughout the day yesterday. Send us the email addresses you used at support@hyenacart.com and we'll check on them.
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YiddleMama:)
Cub with 1 spot




Joined: 10 Feb 2012
Posts: 45

HC$ 38.27

PostPosted: Wed Aug 29, 2012 12:29 pm    Post subject: Reply with quote

Sorry to resurrect this thread ... but more oversells are happening today ... any chance this issue will be fixed by Friday? The only thing I hate more than stocking on Etsy is overselling >:-[
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Becky
outsparkled




Joined: 29 Mar 2006
Posts: 33924

HC$ 597.84

PostPosted: Wed Aug 29, 2012 12:43 pm    Post subject: Reply with quote

YiddleMama:) wrote:
Sorry to resurrect this thread ... but more oversells are happening today ... any chance this issue will be fixed by Friday? The only thing I hate more than stocking on Etsy is overselling >:-[

What type of cart are you overselling on and what type of listing are you using?
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HCSupport
Maxed out Hyena




Joined: 08 Oct 2007
Posts: 1323

HC$ 2.60

PostPosted: Wed Aug 29, 2012 7:01 pm    Post subject: Reply with quote

Yes, which store was it? I heard there were oversells on Little Seedlings, but I believe a lot of listings were stocked via "Standard," which doesn't prevent oversells.
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rtnsgirly
Goddess of the Thing-a-Majigs




Joined: 08 Mar 2007
Posts: 2438
Location: Northern California
HC$ 142.89

PostPosted: Wed Aug 29, 2012 7:55 pm    Post subject: Reply with quote

HCSupport wrote:
Yes, what Denise said Smile

If you'd like to get email updates about what's going on with Hyena Cart You can join the google group by emailing hyena-cart+subscribe@googlegroups.com


I can't sign up for a google account. Is there another way I can get the emails?
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Trish~Wife to DH Robert, Mama to Evan (14) and Lane (13)
Do-Hickies & Thing-a-Majigs

Luna's Gate

Wonderland, A Holiday Boutique
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squishyHeinieUnicorn
Big Mama Hyena with 3 spots




Joined: 19 Jun 2012
Posts: 717
Location: Spring Mountain Farm
HC$ 240.36

PostPosted: Thu Aug 30, 2012 6:42 am    Post subject: Reply with quote

I hate to ask, but did this cause anyone's system/computer to completely crash? One of our computers is totally crashed (I believe it was the security update hoax). I was curious if anyone had come across a fix.
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Krystyna, hippie wife & mom

Spring Mountain Living (blog) Life. Naturally.
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YiddleMama:)
Cub with 1 spot




Joined: 10 Feb 2012
Posts: 45

HC$ 38.27

PostPosted: Thu Aug 30, 2012 6:54 am    Post subject: Reply with quote

rtnsgirly wrote:
HCSupport wrote:
Yes, what Denise said Smile

If you'd like to get email updates about what's going on with Hyena Cart You can join the google group by emailing hyena-cart+subscribe@googlegroups.com


I can't sign up for a google account. Is there another way I can get the emails?


I think this may be my problem because I've signed up to receive email updates with every account I use and I get nothing. I even signed up under DH's email and nothing.
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