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Pearl by the Sea Shop Policies| Payment |
Payment
methods: I prefer paypal, but will also accept Google Checkout, Revolution Money Exchange, a
personal check, or US Post office Money Order. Check + money order
shipments will be sent as soon as the payment has cleared.
Thank you!
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| Shipping |
All ready made purchases will ship 2 days after your payment is received.
Custom orders are completed and shipped within 1 week.
I
ship internationally with 1st class mail. If you would like to upgrade
to international priority, please send me a message and I will adjust
your invoice to reflect the additional shipping charge. |
| Refunds and Exchanges |
Returns:
I'm
happy to accept returns up to 14 days after purchase for a refund (via
paypal) or 30 days after purchase for a Pearl by the Sea Credit. Return
shipping will be paid by the customer.
If the piece isn't
quite what you were looking for but you would like another piece, I am
also happy to exchange for something else in my shop or make a custom
replacement for the item to make it just right for you. There may be a
slight wait for your custom replacement, but customs are usually
processed completely within 7 - 10 days.
If you would like to purchase insurance, please let me know and I will submit an invoice for the insurance charge.
I strongly encourage insurance on expensive purchases.
I'm
proud to create beautiful jewelry of very high quality. If a piece of
Pearl by the Sea jewelry should break, please email me about a free
repair. If (on the odd chance that) a repair is needed during the first
30 days you have owned the piece, I will pay for shipping both ways.
After 30 days, I will request that the customer pays to ship it to me,
and I will cover the return postage. |
| Additional Policies and FAQs |
Custom
orders are always welcome! If you don't see exactly what you want, but
you like the Pearl by the Sea style, please send me a convo (or email
at littleknits AT gmail DOT com) to discuss a custom order.
My jewelry is also available for consignment and wholesale. Please convo me or email at littleknits AT gmail DOT com
If you like what you see here at Pearl by the Sea and you would like to
get updates and early notifications about special offers or new items,
you can join my email update list. Please send an email to littleknits
AT gmail DOT com. Don't worry! I won't fill your inbox with emails.
This update will go out once a season. |
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