Shipping: All in-stock carriers ship within two business days via USPS Priority Mail. Most ship next or same day. Please contact me to arrange alternate shipping methods. Carriers are not shipped insured unless requested and a surcharge will be added to the shipping price. International shipping is available for an additional charge.
Return Policy: Returns are only accepted due to manufacturer defect or flaw within 10 days of receipt of your carrier. If you feel your carrier is defective, please contact me directly. If the flaw is minor, I will repair the defect at my cost.
Disclaimer: Please remember that the safety of your baby is your responsibility. If you are not familiar with mei tais, please exercise caution when first using your carrier. Stand over a bed, couch or other soft surface until you feel more comfortable. It also might be helpful to have someone help you the first few times. I have provided wearing instructions in the links section at the top of my blog, located at http://oliviaboliviameitai.blogspot.com/.