1ST CLASS SHIPPING - FROM JUST 99 CENTS



Inspired by Finn has received 1238 feedback comments and 15 negative(s).

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Viewing Feedback Rows 1 to 20.

Negative comment
When purchased:
Nov 12, 2016
Item:Unpolished Lemonade (Cinnamon Sprinkle)
Customer service:Product broke already. I've had my sons for 2 years and love it but would like a replacement for the new one just purchased.
Product review:
2016-11-25 01:46:26
Resolved
When purchased:
Sep 13, 2016
Item:Unpolished Lemonade
Customer service:I've received a defective Naltic amber necklace, color lemonade (unpolished). My 4-month old was wearing it and was crying. I found it broken and it was pressing up against her back. It appears that the string that attaches to the clasp broke...so the clasp is screwed together, but the necklace is no longer a necklace. It is just a single strand. I emailed o ticket on Sept. 29 and never received a reply from customer service. I would like to replace with the next size up if possible and I can lay the difference. Can you please advise on how to remedy this problem?
Product review: I received this and the necklace broke just to the side of the clasp in less than two weeks. I emailed customer service a week ago and still have not received a response.
2016-10-04 05:53:25
Seller response: Hi there,
I am so sorry to hear that your necklace has broken! We just not have received your email as we answer all emails within just a few hours.

We do have a 90 day warranty on all of our products to allow for any defects that may exist. As all of our products are handmade, there is an occasional 'human error' factor.

Please send us an email with your order number and a picture of the broken necklace and we would be happy to get a replacement for you.

Jessica

info@ibfjewelry.com
2016-10-05 10:58:22
Buyer resolution: I submitted my issue through the "helpdesk" and received a confirmation of the ticket. I never received a response to that ticket. I have now sent an email with a photo of the broken necklace to the email address provided above. Thank you...I will update on my experience after the issue is resolved.
2016-10-09 12:24:45
 
When purchased:
Sep 24, 2016
Item:Unpolished Lemonade
Customer service:Very fast shipping. Received items in 5 days with 99 cent shipping including a Saturday and Sunday!!
Product review: Beautiful quality and craftsmanship. Noticed change almost immediately, baby sleeping better already. Thank you so much!
2016-09-29 11:05:51
 
When purchased:
Sep 27, 2016
Item:Supports Metabolism and Hormone Balance
Bracelet / Pocket Piece
Customer service:Can i change the shipping address for my order please.

Ship to

Tom Kaness
63 Five Finger Peaks Rd.
Gillette, WY 82716
Product review:
2016-09-27 09:37:52
 
When purchased:
Dec 9, 2015
Item:SMALLER BEADS
Unpolished Cider
Customer service:
Product review: Perfect as always, saved us a lot of crying the babies teeth came and we had no idea no crying no fever no fuss
The best thing ever
2016-08-15 08:37:00
 
When purchased:
Dec 9, 2015
Item:SMALLER BEADS
Unpolished Cider
Customer service:
Product review: Perfect as always, saved us a lot of crying the babies teeth came and we had no idea no crying no fever no fuss
The best thing ever
2016-08-15 08:36:43
 
When purchased:
Jul 6, 2016
Item:Polished Honey
Customer service:Easy checkout
Product review: Great product
2016-07-06 11:16:48
Resolved
When purchased:
Jun 17, 2016
Item:DISC/BEAN Polished Four Colors of Amber
Customer service:Shipped quickly, and arrived when promised.
Product review: These were the 3rd and 4th necklaces we bought from this store. Both were in consecutive order as I prefer. We have purchased from other places and they had not been. Mine is absolutely perfect. It is exactly what I had hoped it would be. The baby's lost a bead the first day she wore it. Now it has a gaping hole. I am very disappointed with hers.
2016-06-26 11:01:17
Seller response: Hi there,
I am so sorry to hear that your little one's necklace has been damaged! We do have a 90 day warranty on all our products. Please send us an email at info@ibfjewelry so we can help resolve this for you!

Hope this helps!
2016-06-26 09:20:30
Buyer resolution: Seller asked for pictures which were promptly sent. Seller then sent a replacement necklace for the baby that has had no issues. Thank you for fixing it. Very pleased with her new one.
2016-07-19 12:31:14
 
When purchased:
Jun 18, 2016
Item:Polished Honey
Customer service:Couldn't have asked for better customer service. Very fast shipping!!
Product review: Made very nice.love how each bead is individually tied
2016-06-23 11:49:37
 
When purchased:
Dec 9, 2015
Item:Unpolished Harvest
Customer service:
Product review: I purchased the Unpolished Harvest Amber Necklace. My son was teething for about a month when I receive the necklace. It worked right away. He started sleeping better at night. No more excess drooling, before the necklace he would soak through a shirt within a hour. I just purchased my second necklace and will be ordering more in the future.
2016-06-19 03:41:09
 
When purchased:
Mar 24, 2016
Item:Curbs Hyperactivity & Attn Deficit, Improves Focus
Necklace
Customer service:
Product review: I am so glad I found you guys!! My anxiety is finally under control thanks to my bracelet. My oldest is finally focusing better at school thanks to his necklace and my youngest isn't complaining of ouchies from growing pains.

I recommend you guys to everyone!!
2016-05-17 01:58:16
 
When purchased:
Mar 24, 2016
Item:Curbs Hyperactivity & Attn Deficit, Improves Focus
Necklace
Customer service:
Product review: I am so glad I found you guys!! My anxiety is finally under control thanks to my bracelet. My oldest is finally focusing better at school thanks to his necklace and my youngest isn't complaining of ouchies from growing pains.

I recommend you guys to everyone!!
2016-05-17 01:58:08
 
When purchased:
Apr 22, 2016
Item:Unpolished Harvest
Customer service:When will my product arrive
Product review:
2016-04-27 07:04:16
 
When purchased:
Sep 29, 2015
Item:BREAKAWAY SNAP CLASP
Unpolished Multi
Customer service:I paid regular shipping and received the necklace in 2 days.
Product review: I loved this necklace when I got it. My son looked adorable and within 25 hours the drooling nearly stopped. However because the clasp was a breakaway he took it off without me knowing it and lost it while we were out one day. $25.00 down the drain.
I would definitely recommend the regular screw backs instead. Otherwise I love all these peoducts!
2016-04-05 08:29:09
 
When purchased:
Apr 7, 2015
Item:Bracelet
Unpolished Alternating Colors
4/16 - 5/16" Bead Size
Customer service:Excellent!
Product review: Excellent
2016-03-11 04:58:43
 
When purchased:
Feb 14, 2016
Item:Bracelet
Unpolished Cider
Larger Beads
Customer service:I think I was sent the smaller necklace instead of the 11.5-12.5. I purchased it as a spare to the one have and its smaller as are the beads.
Product review:
2016-02-28 01:02:57
 
When purchased:
Jan 31, 2016
Item:Bracelet
Polished Honey
4/16 to 5/16" Bead Size
Customer service:
Product review: I bought this for my 29 year old daughter because she was suffering from joint pains in her wrist. She tells me that the bracelet has helped relieve the pain.
2016-02-11 11:04:27
 
When purchased:
Jan 3, 2016
Item:Lengthen Your Emotional Fuse!

Bracelet / Pocket Piece
Customer service:I would like to know the procedures to replace the bracelets I purchased. They were all to big.
Product review:
2016-01-24 03:57:10
 
When purchased:
Oct 29, 2015
Item:Citrine Gemstone & Beaked Hazel- Best for GERD, Acid Reflux, Ulcers, Heartburn, Constipation!
Customer service:Wonderful! Fast shipping.
Product review: Always please with their products!
2016-01-16 11:36:13
 
When purchased:
Dec 11, 2015
Item:***NEW***Polished Lemon Drop Flower
Customer service:The necklace was very nice, however I will need to return it because it is too small.
I would like to order another which is this one:
Polished Golden Swirl
Price : $21.95
334 available
In a 13"-14"
Please instruct me on how I should return the necklace.

Thank you
Product review:
2016-01-04 12:46:44
1253 feedback comments found

               

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