Important Information1. All items, except Dri-line and Snappi are made by me and most items are considered customs because of the options available, please allow 1-5 days for production and shipping time.
2. I will ship the day that I complete your order unless it is late in the day or a weekend or holiday.
3. If you are ordering a large number of items (specifically diapers and covers) please allow a week for production, and/or packaging time.
4. If there is an item you do not see that you would like made for you please contact me and I will try my best to accomodate your needs.
5. All shipping will be exact...if you are over charged I will refund you the remainder if it is over $1 after I have sent your items.
6. All items will be pre-washed with Country Save, eco-friendly laundry detergent, it has no dyes, fragrances, phosphates, enzymes, optical brightners or harsh chemicals, and is biodegradable.
7. Bamboo will take a few washes to reach maximum absorbancy, especially the velour, so be patient if you experience some leaks with the first few uses. Using bleaches, fabric softeners, essential oils, enzymes, and brighteners when washing diapers can cause then to be less absorbant.
8. All of my items are hand-sewn by me and I stand behind my products, if you are not satisfied with the workmanship, please let me know and I will be happy to replace or refund for that item up to 30 days after initial purchase.
9. Please remember that I am a work at home mom with a young son and only if something very serious comes up I may have to put off orders...if this happens you will be contacted immediatly and either refunded or compensated (discounted) for your order...it is your choice. But barring an emergency I do not foresee this happening.
10. I take no responsibility for any harm that may come to you or your child if my product is used incorrectly....please remember that there are many ways that any item in your home could become a hazard for a small child....lets work together to keep our children safe, always be aware of all items around your child that could pose a hazard. |