Frost Fish Cove Soaps Online Shop
Frost Fish Cove Soaps


Frost Fish Cove Soaps has received 246 feedback comments and no negatives.

 
When purchased:
Nov 10, 2009
Item:Vegan Bolivian Salt Scrub Soap
Customer service:Awesome customer service, quick shipping and great communication.
Product review: I actually bought 3 bars of soap. I have used the Vetiver Lime on my face and I think that the French Green Clay is really good on my skin. I am a runner and my facial skin is perpetually dried out because of the salt, so I am always trying something new on it. I am super happy with this soap, and I have tried the Calendula Oatmeal soap as well, and it is great. Both soaps have such an awesome lather and luxurious feel. Thanks!
2009-11-20 10:02:46
 
When purchased:
Jun 26, 2009
Item:Custom Pound Soap
Customer service:Fantastic!
Product review: Wonderful soaps. Lather is great, scents are awesome, and they make my skin feel so soft. Thank you!
2009-09-15 12:28:21
 
When purchased:
Aug 7, 2009
Item:Lip Balm Tubes
Customer service:Excellent communication!
Product review: Love the lip balms and massage oil! Tory also sent a free sample of her soap. Love it!
2009-08-20 12:23:11
 
When purchased:
Jun 11, 2009
Item:Ultra Salve
Customer service:Wonderful! fast shipping.
Product review: This salve is wonderful for Caleb's eczema. It goes on so well and does not burn his sensitive skin. It is the only stuff we reach for now.
2009-08-06 06:18:11
 
When purchased:
Mar 31, 2009
Item:The Newest of New
Customer service:Great!
Product review: Thank you for the variety of soaps - very nice - and for helping me in my search for the "perfect for me" soap!
2009-07-19 02:55:36
 
When purchased:
Jun 26, 2009
Item:Lip Balm Tubes
Customer service:Great! Fast Shipping and a great deal!
Product review: Wonderful lip balms! They smell so good and glide on really well. Pretty packaging too!
2009-07-07 08:51:25
 
When purchased:
Jun 25, 2009
Item:Natural DEET-Free Bug LOTION
Customer service:A+
Product review: Love the bug lotion!
2009-07-06 01:56:06
 
When purchased:
Jun 15, 2009
Item:Solid Natural Insect Repellent
Customer service:Excellent!
Product review: She loved everything, thanks so much!
2009-06-23 10:44:09
 
When purchased:
Jun 18, 2009
Item:Tinted Lip Balm POTS
Customer service:Excellent
Product review: Love these!
2009-06-18 06:25:35
 
When purchased:
Jun 12, 2009
Item:One Pound of Seconds -DISCOUNTED!!
Customer service:Smooth transaction... samples included... Thank you!
Product review: Great varieties! Love, love, love the nighttime blend!
2009-06-18 11:55:58
 
When purchased:
May 28, 2009
Item:Ultra Salve
Customer service:some of THE BEST customer service around. thanks for your help
Product review: the salve worked WONDERS for my nephew's skin. and i LOVE LOVE LOVE the featherlight lotion.
2009-06-16 09:27:26
 
When purchased:
May 12, 2009
Item:Clean Laundry EO Blend
Customer service:Wow! Absolutely wonderful customer service.
Product review: Smell wonderful. Thank you so very much!
2009-05-21 03:57:56
 
When purchased:
Apr 5, 2009
Item:Ultra Salve
Customer service:Good communication and fast shipping.
Product review: I cannot say enough good things about this product. My son was suffering from severe eczema for months. I tried about 9 different creams with minimal to no results. Then I got the ultra salve, and his skin cleared up completely within 3-4 days. I will not be without this in my medicine cabinet!
2009-05-16 12:55:40
 
When purchased:
Mar 16, 2009
Item:Ultra Salve
Customer service:Great seller with wonderful communications! Fast turn around and shipping!
Product review: a Wonderful salve for helping heal major skin issues! Thanks MUCH! :)
2009-04-24 03:40:22
 
When purchased:
Mar 12, 2009
Item:Vegan Coffee Scrub Soap
Customer service:Fast shipping and great communication
Product review: Great products and smell so yummy!
2009-03-19 02:59:38
 
When purchased:
Mar 10, 2009
Item:Whipped Shea Butter
Customer service:Super fast shipping as always.
Product review: I bought the shea butter for my gramma for her feet. She suffers from diabetes and needs the extra protection on her heels. Well she's in LOVE with this shea butter. Its creamy and wonderful with nothing extra in it. She's very happy with the product.

I LOVE my Feather Light, its the best stuff for my skin. No scent, light, creamy and makes my face feel extra soft.

Thanks Tory!
2009-03-17 05:27:18
 
When purchased:
Mar 2, 2009
Item:Soap of the Month Club
Customer service:Tory was so helpful. I was looking to send someone a little hug and Tory helped me work out all the details and sent the gift out right away.
Product review: It was a gift, so I don't have a product to review :)
2009-03-13 05:15:44
 
When purchased:
Jan 20, 2009
Item:Soap of the Month Club
Customer service:great! Answered emails quickly and kept my id a secret since it was for a secret sister gift!
Product review: my friend raved about them and was looking forward to getting them the next month too!
2009-03-13 02:19:35
 
When purchased:
Feb 24, 2009
Item:Ultra Salve
Customer service:Thank you for the wonderful communication, shipping and service!
Product review: WOW! Great Product! The Ultra Salve is definitely helping to heal my poor DD's skin. She has sever eczema and scratches continually! This has helped her skin sooo much! Thank you!
2009-03-09 03:47:40
 
When purchased:
Feb 23, 2009
Item:Clean Laundry EO Blend
Customer service:fast service
Product review: I use this in my knitted 'dryer balls) - love it!
2009-03-07 04:09:02
 
When purchased:
Jan 23, 2009
Item:One Pound of Guest Soaps
Customer service:Great service thank you!
Product review: Really nice soaps I can't wait to try they smell so GOOD!!
2009-02-09 10:18:38
 
When purchased:
Jan 27, 2009
Item:Tinted Lip Balm Tubes
Customer service:Super fast shipping. Less than a week to Canada!
Product review: I love the raspberry lemonade lip balm the best. It smells exactly like raspberry lemonade and reminds me of summer. Great quality lip balm! Thank you.
2009-02-06 03:20:20
 
When purchased:
Nov 29, 2008
Item:Custom Pound Soap -With Preview Soaps
Customer service:Tory is one of the sweetest and most professional WAHMs I've ever had the pleasure of working with. Just top notch in every way!
Product review: Wonderful, as always. These were for Christmas gifts, and were very well-received. One of my friends has received Tory's soaps/lipbalms from me a few times for gifts, and she looked thrilled to receive some more this Christmas. She said, "Ooh! I love Frost Fish Cove Soaps!" when she opened the bag. Thanks, Tory!
2008-12-29 02:15:02
 
When purchased:
Nov 14, 2008
Item:Custom Pound Soap -With Preview Soaps
Customer service:I can always count on Tory to talk me through scents and make shopping loads of fun!
Product review: I am torn between wanting to use them and wanting to use them as decorations! They smell so wonderful and look so beautiful!
2008-12-15 05:05:47
 
When purchased:
Nov 25, 2008
Item:Vegan Lavender Tea Tree Soap
Customer service:Quick shipping as always.
Product review: Love them all. I especially love the new lotion I got.
2008-12-08 04:33:38
 
When purchased:
Nov 30, 2008
Item:8oz Bath Salts
Customer service:A+
Product review: The bath salts smell soooooo yummy! I bought them as a chirstmas present but I might end up keeping them! :) Fast shipping too! Thank you!
2008-12-03 04:21:27
 
When purchased:
Nov 10, 2008
Item:Tinted Lip Balm Tubes
Customer service:Fast shipping!
Product review: Amazing products as always!
2008-11-24 04:53:08
 
When purchased:
May 9, 2008
Item:Solid Natural Insect Repellent
Customer service:Great Vendor! Fast service and shipping!
Product review: VERY effective product!
2008-11-15 02:29:40
 
When purchased:
Jul 12, 2008
Item:Custom Pound -Soap
Customer service:Quick shipping as always.
Product review: Wonderful.
2008-11-10 11:07:36
 
When purchased:
Oct 22, 2008
Item:Yeast Defense Soap
Customer service:Fantastic! I ordered two 2oz soaps, which ended up not being available, so Tory sent three 1.5oz bars instead! Also, there is always a lovely little sample enclosed! Love that!
Product review: I love this soap! I had ordered a bar a few weeks ago, and had to come back for more!
2008-10-29 04:26:27
 
When purchased:
Sep 7, 2008
Item:The Newest Soaps Pound
Customer service:quick to answer questions, excellent customer service and speedy shipping to canada too!
Product review: the soap and belly butter are wonderful treats!
2008-10-14 08:35:56
 
When purchased:
Sep 29, 2008
Item:Vegan Lavender Tea Tree Soap
Customer service:Lovely! Quick shipping!
Product review: The soaps are wonderful, smell great! Can't wait to start using them! Thanks for the lip balm sample too!
2008-10-04 04:02:11
 
When purchased:
Jul 7, 2008
Item:Soap of the Month Club
Customer service:Good
Product review: Yummy soaps. :)
2008-10-04 01:46:41
 
When purchased:
Aug 26, 2008
Item:HC$ Auction -One Pound Soap Seconds
Customer service:Excellent, Tori was incredibly accomodating and patient with me <3 thanks so much!
Product review: The soaps are all great. We've only broken into 1 of the 6 so far, but I love them. I think my hubby will really enjoy the muscle relief one after a hard day at his labour intensive job.
Tori included a sample of a Vanilla Mint skin cream, and I love it to bits - must get a full sized one!
2008-09-21 01:29:58
 
When purchased:
Jun 27, 2008
Item:Six Soaps -One Pound-
Customer service:Great customer service. My items were well packaged and arrived quickly.
Product review: The soaps are beautiful and smell wonderful! I also bough the bug spray and it works very well and I don't have to worry about harsh chemicals on my or my DC. It also smells much better than the other bug sprays. We used some on July 4th when we watched fireworks. I put some on my DC and me, and my MIL used some as well. Before the mosquitoes were really bad and my DH had said they weren't bothering him. After we put spray on, they were all bothering my DH instead of us since he didn't use any. I love this spray!
2008-08-06 01:30:04
 
When purchased:
Jun 26, 2008
Item:Whipped Shea Butter
Customer service:Exemplary as always. After a mailing snafu, she immediately shipped replacement products plus a wonderful "extra". You can't beat that kind of caring customer service.
Product review: Whipped shea butter - our one and only method of beating eczema, and the available scents are TDF. If Tory stopped offering this product I seriously don't know what we would do!

Feather Light moisturizer - light enough to use on my face, much to my delight. Absorbs immediately, leaves my skin feeling amazing.

Aromatherapy roll-on - Yummy nummy scents, very relaxing. It's natural enough that I feel comfortable sharing it with my daughter when she asks, too.

Thank you for another great order!
2008-07-26 12:52:46
 
When purchased:
Jul 15, 2008
Item:Ultra Salve
Customer service:tory is a wonderful seller!! easy to work with, prompt shipping and kindly included a freebie of her unscented calendula soap so i could try it with baby! thanks!! :D
Product review: have yet to put the salve and soap to use, but i'm sure they'd be kind to baby's skin! ;)
2008-07-25 11:22:21
 
When purchased:
Jul 7, 2008
Item:Soap of the Month Club
Customer service:I bought a 12 month subscription with a HC$ deal. First month's soap shipped quicky.
Product review: Beautiful soap that smells great and works great. Had to tell DH to keep his hands off it!
2008-07-13 07:01:54
 
When purchased:
Jul 1, 2008
Item:Vegan Lavanchouli Soap
Customer service:excellent. emailed me right away, and shipped the soap right awat too!
Product review: mmm, smells so good! this was a gift and the recipient LOVED it.
2008-07-06 09:46:39
 
When purchased:
Jun 12, 2008
Item:Vegan Orange Ginger Soap
Customer service:Excellent! Tory shipped my order out right away. I will definitely order from her again.
Product review: The soaps I ordered were beautiful and smelled wonderful. I gave them as gifts and they were much appreciated! I also ordered some natural bug repellant and it works very well. Our yard is home to many misquitoes, and we can now be outside without being bitten. I'm so glad to be able to use a natural, chemical free product and it smells good! I also love the sample of the supernatural lotion Tory sent.
2008-06-25 08:04:25
 
When purchased:
May 9, 2008
Item:Custom Pound -Soap
Customer service:Quick shipping. Even sent me a sample of some I was looking for but she doesn't have in stock right now.
Product review: Love all of it.
2008-05-16 09:47:50
 
When purchased:
Mar 9, 2008
Item:Whipped Shea Butter
Customer service:Super fast shipping!
Product review: Smells so good! One of my favorites!

Thank you!
2008-04-21 10:54:28
 
When purchased:
Jan 18, 2008
Item:Fresh Blend Soap
Customer service:tory is great. she ships right away and always answers questions.
Product review: this is the only soap i will use. i love it. now i cant live without it. any scent really i just love the way she makes it.
2008-04-20 10:53:49
 
When purchased:
Mar 8, 2008
Item:Body Worship Butter Blend STICK
Customer service:fantastic
Product review: thanks so much smells wonderful! and the sample smells great as well ty
2008-03-13 02:15:45
 
When purchased:
Mar 2, 2008
Item:Ultra Salve
Customer service:Communication was excellent!
Nicely packaged.

Extra goodies included!
Product review: Goes on smooth.
Very fragrant.
2008-03-08 10:49:21
 
When purchased:
Jan 14, 2008
Item:Whipped Shea Butter
Customer service:friendly service, well packaged.
Product review: the best smelling shea butter around. and the body worship butter blend is THE best thing i've found for eczema. it's perfect for little bodies with sensitive skin, super moisturizing but fragrance free.
2008-03-04 04:34:40
 
When purchased:
Jan 25, 2008
Item:Whipped Shea Butter
Customer service:terrific - seller e-mailed that she had been sick so a slight delay in shipping, she sent some extra samples to make up for it.
Product review: The butter is so smooth and it really is helping my super-dry skin. The scent (vanilla-lavender) is very pleasing and mild. This is my second FFC purchase, and I know I'll be back.
2008-02-18 01:45:21
 
when and where purchased: Swap October 2009

Specific item: 1 pound of soap

Customer service: Excellent! Tory is super friendly.

Product review: Fantastic soaps. My favorite (at the moment) is the rosewood cedar.
 
when and where purchased: April thru June 2009, via etsy convo

Specific item: 3lbs of Blueberry Lime Soap!

Customer service: Excellent, I inquired about a Blueberry Lime soap she made a couple years ago. Tory was nice enought to say that she was ordering EO's and would add Blueberry to her order and make me some! She was great during the process and I now have 3lbs of my ultimate favorite soap!!!!

Product review: Perfect in everyway!!!
 
when and where purchased: may 09 on FFCS main site

specific item: bath stuff and lotions

customer service: very fast to ship and included a nice sample of yummy soap

product review: everything smells great! the featherlight lotion is my fav!
 
Where and When Purchased:
Through PMs - Mid April 09
Specific item: Trade for a knitted hat for soap/lotions

Customer service:
Excellent Communication. Quick shipping.

Product review: excellent! I love her soaps and use them daily in the shower and lotion afterwards.
 
When and where purchased:

Trade

Specific item:

Soaps and goodies

Customer service:

Great

Product review:
OMG! I am having the hardest time NOT EATING the chocolate soap To die for! Thanks so much
 
When and where purchased:
Trade February 2009

Specific item:
Misc soaps

Customer service:
Great to work with, so nice and helpful

Product review:
Soap is beautifully shaped, smells great. I love all the different scents and designs.
 
When and where purchased:
trade - Nov '08

Specific item:
featherlight moisturizer

Customer service:
Great, as usual - shipped quickly!

Product review:
I really like this pink grapefruit scent. The lotion is moisturizing without being greasy, love it!
 
When and where purchased: July 08 -- trade through PMs

Specific item: Misc bath goodies

Customer service: Lightning fast shipping!

Product review: Everything smells wonderful, and is packaged beautifully. I adore the aromatherapy roll on, the bath salts, and the Tangerine Dream supernatural lotion is to die for! Will be back for more.
 
When and where purchased:
June/July '08 - trade

Specific item:
Several soaps, natural insect repellent, featherlight lotion, brown sugar scrub

Customer service:
Great! Tory let me know which items were available for trade and had everything shipped quickly.

Product review:
We haven't tried the insect repellent yet, but the soaps, scrub and lotion are wonderful. The scents are great, yet not overpowering. I think my favorite was the valencia scent.
 
When and where purchased:

Trade through PM's

Specific item:

WAHM samples, Knockout lotion, lip balm

Customer service:

Wonderful! Tory was great to work with and was very fast getting the samples to me. I would recommend her over and over.

Product review:

The lip balm is so smooth and smells yummy! The lotion is also fabulous! It goes on soft and smooth without leaving a residue. I love the samples that I got. Thank you Tory!
 
Where and When Purchased:
04/08 through pms

Specific item:

Body Worship Butter Blend Stick

Customer service:
Great to work with! Quick shipping.

Product review:
I ABSOLUTELY love the butter blend stick im gonna have to buy more once I use this up! So great and works on my sons eczema like a charm! She also included Sulca Cita Moisturizer smells awesome!
Thanks so much will def be back
 
When and where purchased:
Feb '08/trade

Specific item:
Individually packaged samples

Customer service:
Wonderful, just like my last order. Tory is very friendly yet professional and ships quickly too!

Product review:
Great quality, lovely scents, nice packaging as well. I'm sure to be back again when I run low on samples!
 
When and where purchased:
HC, 1/18/08

Specific item:
Set of 4 animal soaps

Customer service:
Great! Well packaged and fast shipping as always. And I love that Tory always incudes samples - I love to try new things!

Product review:
I bought these for my DS who is now in love with HC soaps. He loves the different animal shapes and the fact that the soaps are just for him. I love that they are all natural, WAHM made, and smell really good. Fabulous, as all of Tory's soaps are.
 
when and where purchased: i recieved as a gift in jan 2008

specific item: lip gloss

customer service: N/A

product review: awesome i love the flavor and the feel. will definately make future purchases.
 
When and where purchased:

HC order 1046, Jan 25, 2008

Specific item:
Whipped Shea Butter
Lip Balm Tubes, chocolate mint
Lip Balm Tubes, strawberry cream
Feather Light Moisturizer

Customer service:

Tori is always wonderful to communicate on any matter.

Product review:

I needed unscented items. I love the Feather Light Moisturizer I won in a special lottery sample packaged, but I really wanted something that didn't have a scent. It's wonderful and light, just like the name says.

The whipped shea butter feels wonderful! It's so creamy and lovely.

A sample of her Supernatural Lotion was included: I think I have another product of hers to stalk!
 
When and where purchased:

HC order 1319 on Nov 10, 2007

Specific item:

Lip Balm Tubes

Customer service:

Quick and timely. Tori is wonderful to order from.

Product review:

I purchased these for my then-upcoming birth. I put together WHAM gift packages for a couple of friends and my doula who had helped me throughout my pregnancy (and to pamper me, too!)

I am never disappointed with Frost Fish Cove items (well other than finding my favorite soaps instock *grin*). I love them. And my friends loved the lip balms, I ordered for their packages. In fact, I just placed an order today for some more as a small treat for one of the lady's who's already used up her balm.

In March of 2007 (I've already reviewed) I had a whole samplings of Frost Fish Cove products. The bottle of moisturizer (which I use all of the time) is still going on. I need some unscented so I just placed an order today for that!
 
Where and When Purchased:
January 2008, HC

Specific item:

3 month soap of the month subscription as a gift for my mom

Customer service:
Excellent communication and very fast shipping.

Product review:
My mom is new to HC (I've only told her about it), so she was excited when she got her first soap in the mail. She loved the scent and loves the soap. Tori also included some hand lotion in the package as a little extra and my mom says it works very well and makes her hands soft. I'd definitely give this as a gift again!
 
When and where purchased:
HC - Order #1298 - Oct 24,1007

Specific item:
Custom Pound of Soap

Customer service:
Wonderful! She was quick to reply to my questions and helped me pick out scents for the soaps. Fast shipping!

Product review:
These were purchased as gifts for my Mom and MIL, but we kept one of the bars for ourselves - Coffee Scrub. This was my dh's first experience with handmade soaps and he only wants to use WAHM soaps from now on. They were beautiful and nicely scented. My Mom and MIL really enjoy theirs, and though ours is long gone, dh is a huge fan of the coffee scub and wants more! Great product - thanks so much!
 
When and where purchased:

Dec. 31 HC order #1030

Specific item:

Apple Mint and Gingergrass Lime soaps and jar Body worship butter blend

Customer service:

Quick shipping. No issues.

Product review:

Haven't used the soaps yet but they smell wonderful. The Body Worship Butter Blend feel great on my itchy pregnant belly. I think it's help keep away the stretch marks too.
 
When and Where ordered:

Dec. 17th, Order #1024,

Specific item:
Colorful Soaps
All Natural Bath Oils
8 oz All Natural Bath Salts

Customer service:

Wonderful! Despite being ordered so close to Christmas, arrived in plenty of time to be wrapped and placed under the tree.

Product review:

These soaps are beautiful! They also smell wonderful and it was hard to give them away. I know they are being enjoyed by the recipient! I really liked the bath salts packaging -- if she can't use it right away, it will look nice sitting by her tub!
 
When and where purchased:

hc #1026

Specific item:

mixed melange soaps
Customer service:

emailed tory to see if she could ship the next day and she said sure! great customer service.

Product review:

i bought these soaps for my moms stocking last minute. i ended up keeping some for myself because they were so stinkin awesome! i love her soap.
 
When and where purchased:
HC- 11/26/07

Specific item:
half and half lip balm

Customer service:
Great- I emailed Tory as I hadn't received any shipping confirmation. She was horrified that my order had been overlooked, apologized profusely, and got my order in the mail immediately after that, and included several yummy goodies "to make up for it"

Product review:
Not my favorite flavor lip balm, but good product, and I'll certainly try for another one! (the extras were good)
 
When and where purchased: HC Cart

Specific item: lip balms

Customer service:
Fast shipping, easy to work with, I appreciate the notice of shipping by email

Product review:
Yum! Went out to family and friends and some for me. Smell lovely, not overpowering and work like a dream
 
When and where purchased:

December 07 from HC

Specific item

Pound of soap and Supernatural lotion

Customer service:
Great customer service, very timely shipping.

Product review:
The soaps are beautiful and smell incredibly. I especially love the nighttime blend soap. I have used it on my boys for their nighttime baths and it makes them smell so good. I bought the Supernatural lotion as a gift, but I opened it because I was curious if it was as thick as described and it was. In fact, it is the thickest lotion I've ever seen. I also got a sample of the ultra salve in my package which I used rigt away on my severely chapped, bleeding lips and they were healed up the very next day. Thanks.
 
When and where purchased: HC Order # 1327, Nov 19, 2007



Specific item: pound of soap



Customer service: great communication, fast ship, packed carefully



Product review: the soap is beautiful, and while I haven't tried it (they are Christmas presents), they smell terrific.
 
When and where purchased:

order 923,955,&956 4/27/07

Specific item:
Soap Sampler
~ 5 for $5.00 ~
Delightful Soaps
Lip Balm Tubes


Customer service:
quick shipping as always great communication

Product review:
I love Torys lipbalm! The sampler set was a gift and she loved it! Tory always has excellent quality!!
 
When and where purchased:

order 999 May 4 07

Specific item: felted soaps

Customer service:
Tory is always super quick in shipping and has excellent communication.

Product review: These soaps are wondeful I espically love them for giving DS a bath they are firmly felted and last forever
 
When and where purchased: order 1516 and 1517 June 12 07

Specific item:

second quality soaps and natural insect repellent

Customer service:
super fast shipping! as always a joy to do business with

Product review:
The only thing second quailty was that they weren't as "perfect" as her other soaps still pretty and still awesome. The insect repellent was a great value We have used it to death and still have more than half left. I'll probably lose it before we use it all.
 
When and where purchased:

order 1245 10/18/07

Specific item:
Dark and mauve soaps

Customer service:
As always Tory has excellent customer service and wonderful communication....

Product review:
My whole family loves Tory's soaps they are well made and an excellent quality
 
When and where purchased:

FFCS HC, Order #1012

Specific item:

Custom pound of soap, which included: Nighttime blend, Virtuous blend, Peppermint Tea Trea Oil, Rose Petals, and Coffee Scrub.

Customer service:

Excellent. I emailed with questions about availability of certain soaps and she responded right away. Shipping was fast and the soaps were very carefully packed. She included a small sample of lotion, as well.

Product review:

These soaps smell incredible. I bought them as a Christmas present for my Grandmother, and I'm pleased to give her such a well-crafted, quality gift. I almost wish I could keep them for myself!
 
When and where purchased:

12/7/07 - Order 1010 from the FFCS hyenacart

Specific item:

Pound of seconds

Customer service:

All e-mail was quickly responded to and very friendly.

Product review:

I LOVE THEM ALL!!! I can't wait to use them. I opened the box and now my whole living room smells divine!
 
When and where purchased:
October from HC

Specific item:
Soap of the month club

Customer service:
No contact since this was a gift, the two bars I have received so far were well packaged

Product review:
I love the soaps so far, so gorgeous and they smell and lather great.
 
When and where purchased:

order 1261 on HC 5 Sept 2007

Specific item:

Vegan Lavanchouli soap

Customer service:

fast shipping and friendly service as always THANKS
Product review:

very lovely well crafted soap in a super scent.
 
When and where purchased:

Oct. 23, 2007, HC order number 1297

Specific item:

Fruit Soaps

Customer service:

Excellent as always! I like that Tory sends a notice that the products have shipped, so you can properly stalk the mailman.

Product review:

All the soaps are gorgeous and smell great! I can't wait to use them all!
 
When and where purchased:
hyenacart.com/frostfishcovesoaps 9/28/07 order #1280+1281

Specific item:

Fruit blend soaps and 8 ozs bath sals

Customer service:
Items shipped fast. Tory included a sample lotion!

Product review:

We love Tory's soaps. She always comes up with unique combinations! The soaps have a good later too.
 
When and where purchased:
HC Store, September 2007

Specific item:

Several soaps, felted soap, lip balms.

Customer service:

Excellent. We had a mix up over getting the items out and Tory was fabulous to fix it, ship it and add freebies, too. I really appreciated the way she made things right and exhibited stellar customer care.

Product review:
LOVE the lip balms ~ nicely scented, smooth and addictive! The soaps are lightly scented and gorgeous to look at. The felted soap is a stocking stuffer, so not yet used, but I anticipate the same quality.
 
When and where purchased:
HC Store- November 2007

Specific items:
Pinapple Cilantro Soap and Lip Balm Set

Customer service:
Excellent as always.

Product review:
This was a gift for my secret sister for the month of November, I can't review it, but it was shipped very quickly!
 
When and where purchased:
HC - September 2007

Specific items:
Blueberry Lime Soap

Customer service:
Excellent, fast shipping!

Product review:
This was a gift for my secret sister so I can't review it, but it was packaged and shipped in excellent time!
 
When and where purchased:

Purchased thru PM's

Specific item:

50% HC$ Wahm samples Lavender/Vanilla Bath salts

Customer service:

Tory was awesome, very quick response to pm's and very quick shipping. Very helpful with picking scent, I was not sure but had recommendation from SIL and Tory knew exactly what I was talking about.

Product review:

When I picked up package at PO the postal lady commented on how wonderful my package smelled. I gave her a sample. She loved it. These will be wonderful thank you gifts for my customers. Thank you Tory.
 
When and where purchased:
Trade via PM, October 2007

Specific item:
Soap, lotion and a bunch of lip balms

Customer service:
Terrific! Tory is awesome to work with. She is super friendly and attentive to details. Really quick shipping also!

Product review:
YUM! Everything smelled so wonderful that I want to keep it all instead of giving it as Christmas gifts. The lotion is wonderful and the lips balms rock!
 
When and where purchased:
trade via email, Oct '07

Specific item:
mega-load of samples (bath salts, soap, lotion, laundry soap, lip balm)

Customer service:
Excellent! Very quick service considering the amount/variety I requested. Tory was quick to respond to emails and great to deal with.

Product review:
The box that arrived smells yummy! Everything is packaged professionally and I'm going to have a hard time deciding which ones to part with in my outgoing packages!
 
When and where purchased:

Frost Fish Cove Soaps HC, orders 1263, 1283, and 1284

Specific item:

Soap of the Month club (bought as a gift), Rainbow soaps set, whipped shea

Customer service:

Exemplary. Tory emailed when she received the order and when she shipped it, and shipped promptly. The SotM was for my mom's birthday and it arrived there very nicely packaged and was a big hit! It's a gift I'd definitely give again, in large part because of how awesome Tory handled the customer service aspects of sending a gift.

Product review:

Awesome in every way. Opening the package was a delight to all my senses except taste...there were a few I had to taste. They tasted like soap. However, they look, smell, and feel like works of art! The whipped shea is just amazing.
 
When and where purchased:

Middle of September 2007 Give as a gift from my Secret Sister

Specific item:

Blueberry soap



Product review:

Great soap. It's lasting a very long time. Great scent.
 
When and where purchased: Hyena Cart, #953, April 27

Specific item: Orange Ginger Soap

Customer service: Great

Product review: Awesome soap!
 
When and where purchased:

hc #1262

Specific item:

soap of the month club
Customer service:

contact was great and cust service was fantastic

Product review:

this was a gift for my sister. she is thrilled with it and is looking forward to her new bar every month. would def. get this as a gift again.
 
When and where purchased:

Hyena Cart June 2007

Specific item:

Laundry soap and bar soap

Customer service:

Excellent service...super fast shipping...packaged beautifully!

Product review:

Well...it's all gone! We love Tori's products so much!
 
When and where purchased:

Aug. 31, 2007, FFCS Hyena Carts, orders 1255 and 1256

Specific item:

Yeast Defense Soap and Lavender Vanilla Knockout Lotion

Customer service:

Excellent. I emailed to combine my two orders and save on shipping, and she was happy to do so. She invoiced me quickly and shipped in short order. She included a sample of tangerine dream lotion, too -- mmmmm!

Product review:

I haven't tried the yeast defense soap yet, though it smells awesome. The knockout lotion, however, has been an instant success. Maybe it's coincidence, but my baby sacked out for his nap more easily than he ever has. I love the smell of this lotion, too. It's very complex, starting with herbal, slightly spicy notes when I first put it on (reminding me of my favorite new age book store), then releasing a mildly sweet vanilla scent as it warmed up. Heavenly! We'll all sleep well tonight.

My 15 month old kept sniffing me, too, and smiling.
 
When and where purchased: HC

Specific item: Lots of soap, Supernatural lotion, Lip Balm

Customer service: Above and beyond



I can't say enough about Tory's customer service. I had ordered some soap and lotion to be sent as a gift. It was returned to Tory ruined - she said it looked like it had been ran over by a truck, the lotion was everywhere. She resent the gift.

The Supernatural Lotion in Tangerine Dream is my absolute favorite along with the Double Chocolate Madness Soap. Great products, Great service and a Great WAHM.
 
When and where purchased:


#1237
Specific item:Custom pound of soap



Customer service:Excellent

Good communication, delivered on time, no issues.

Product review: I LOVE these soaps!

Highly recommend.
 
When and where purchased:

June 3, 2007 on www.hyenacart.com/frostfivecovesoaps HC order #1121, 1122

Specific Item:
Solid natural insect repellent, add a cold pack

Customer Service:
Great, Tory was very helpful to answer questions and shipped quickly.

Product Review:
This insect repellent has saved me and DD from being eaten alive by mosquitos on many occasions. Works much better (and smells better too) than citronella based products, and so much safer than chemical based products. We'll be back for more next year!
 
When and where purchased:

Where:Frost Fish Cove Soaps
HC Order #:1190
When: Jul 4, 2007

Specific item:

Ultra Salve


Customer service:

Great

Product review:
We've tried a few different healing balms but this is the hubby's favorite. Smells great and isn't too greasy.
 
Where and When Purchased:
August 2nd, 2007 through PMs

Specific item:
Custom Pound Soap in various scents and Supernatural Lotion in Tangerine Dream.

Customer service:
Tory's customer service was awesome as always! I had a few questions and she was quick to answer them. She was kind enough to make me a couple of sample size soaps at my request so I could try them first. She even included a sample of her Herbal Laundry Soap.

Product review:
Tory's soaps are to die for!! Especially the Blueberry Lime and Tangerine Dream. I've already gotten a few compliments from my husband about how great my skin smells and how soft it feels. Oh and her Supernatural Lotion in Tangerine Dream is heavenly.....I don't think I could live without this lotion. I will definitely be ordering more from Tory.
 
When and where purchased:
Hyena Cart Store, August 9, 2007

Specific item:
Blueberry-Lime Soap

Customer service:
Perfect as always, I ordered at night, got the shipping notice and 2 days later am smelling my wonderful soap!!!

Product review:
This soaps smells so awesome! I can't wait to use it!!!
 
When and where purchased:

Order #1231 August 5, 2007

Specific item:

Goats Milk Bitter Orange & Patchouli Soap

Customer service:

Fantastic. For some reason my gift card code wasn't working for me. I pm'd her and she helped me out almost immediately.

Product review:

Beautiful soap, beautifully presented. I can't wait to try it!
 
When and where purchased:

trade with Tory August 2007

Specific item:

soaps, salt scrub and lip balm

Customer service:

Shipping was very fast, wahm is awesome!

Product review:

The soaps are beautiful and well made and I love the salt scrub but this lip balm is the absolute best I've ever tried and I will be ordering more asap! I got the vegan passion fruit flavor and it is fantastic!
 
When and Where Purchased:
HC, August 2007

Specific Item:
Creamsicle and Strawberry Mango lip balm tubes.

Customer Service:
FAST shipping, great communication.

Product Review:
Absolutely scrumptious!! Hers are one of my favorite lip balms!! Yummy, yummy and GREAT extra. Definitely will come back for more!
 
When and Where Purchased:
Trade via PM's, July 07

Specific Item:
Tory sent me a surprise box that included soaps, laundry detergent, & supernatural lotion.

Customer Service:
Tory really went above and beyond on this. I was so surprised and excited by all the goodies she sent!

Product Review:
It is all wonderful, once again... soap smells great, laundry det smells even better! Thanks!
 
When and where purchased:
July '07 from HC

Specific item:
aromatherapy roll on

Customer service:
prompt shipping! thanks!

Product review:
smells great and bottle is nicely sized and I love it!! thanks!
 
When and where purchased:
June 07, FFCS HC, Order 1108 & 1109

Specific item:
WAHM lip balm samples, in a custom hibiscus scent.
Lots and lots of soap for the home, as well

Customer service:
GREAT!! Tori helped me come up with WAHM samples, communication was always timely, and very helpful. She had to check into the hospital for an emergency, and sent hubby home to let me know that my order was going to be delayed!

Product review:
As always, everything was perfect. I love the samples, and the soap, as well.
 
When and where purchased:
July 2007 ~ Via PMs through HC and emails

Specific item:
Lip Balm Wahm Samples

Customer service:
Wonderful communication from beginning to end, and she tossed in a bar of her yummy smelling soap to complete the order, which I can't wait to use!

Product review:
Very nicely packaged, I'll have no qualms putting these in as a "thank you" to my lollipop customers ~ a job well done!
 
When and where purchased:
HC Store 7/18/2007

Specific item:
Pound of Soap

Customer service:
Excellent, Tory offered

Product review:
Yummy is a good word!!! I can't wait to finish the bar I am currently using and dive into this new stash!
 
Where and When Purchased: FFC HC store and private communication. 6/07

Specific Items: 3 lbs Suka Cita soap, 2 bars Yuzu, 2 Supernatural lotions, 1 feather light lotion, 1 whipped shea cream, 2lbs SC laundry soap.

Customer Service: Perfect as always. Tory is wonderful!

Product Review: I love everything! Suka Cita is my favorite fragrance EVER, and I can not get enough.

Thanks!!
 
When and where purchased:

6/12/07 HC #1158

Specific item:

Custom pound of soaps

Customer service:

Excellent again. Great communication, lightning fast shipping.

Product review:

These soaps are awesome. So cute and smell wonderful.
 
When and where purchased:
June 26, 2007 through pms

Specific item:
Yeast Defense, Orange Cucumber, Suka Cita, Vanilla Dark Chocolate, Pomogrenate & Knockout Lotion in Honey Almond

Customer service:
Tory's customer service is impeccable. I had many questions and she responded to my enquiries promply. She was even kind enough to let me know when I selected a particular soap that was not suitable for my skin type. I am grateful to Tory for all her help.

Product review:
I think I found a new addiction :lol: Tory's soaps are amazing and they leave my skin feeling soft. Oh and the knockout lotion is just divine! I will definitely be a repeat customer.
 
Where and When Purchased:
July, 2007, FFCS HC

Specific item:
Diversified soap sampler

Customer service:
Quick communication, super fast shipping, took HC$ for half the order.

Product review:
My favorite soaps. Just had to get more to add to my collection. Great lather to the soaps, wonderful scents and blends.
 
Where and When Purchased:
Through HC (several times, most recently in May 2007)

Specific item:
Grapefruit Cornmeal Soap
Lettuce Spirulina Soap
Apricot Freesia Soap
Chamomile Neroli Soap
Lemon Sage Ginger Soap
Trio of Baby Lipbalms
....and I think I've tried several more soaps too

Customer service:
Wonderful! She is so nice & prompt in answering emails. Shipping of items has always been quick & safely packaged.

Product review:
These are my favorite endulgent soap treats! The scent combinations are heavenly & my favorites are the scrubby soaps. I also like reading her blog & seeing what new combinations she is coming up with in the future.
 
When and where purchased:

3 June 2007 hc #1118,1119,1120 with HC$ deal

Specific item:

Insect Repellent, Chocolate Peppermint Laundy Soap, and a cold pack add-on
Customer service:

Fast Shipping. very pleased!

Product review:

Great as ALWAYS. thanks. and YUM on the detergent!!
 
Where and When Purchased:
June 2007 via PMs

Specific item:
Where and When Purchased:
FFCS HC May (or June 2007)

Specific item:
Ultra Light After Shave Lotion in Vetiver scent and Vetiver soap

Customer service:
Awesome as usual! I asked Tory if she could help me by maing an after shave lotion for dh and she was so helpful! Once we decided on a scent and lotion weight, she shipped it out the very next day!

Product review:
I knew I would be impressed with the after shave lotion, but am thrilled that dh loves it too! He's crossed over to the wahm side!! The lotion leaves him feeling so smooth and smelling so good! It is wonderful!
 
When and where purchased:

Through pms and on store website, June of 07

Specific item:

pineapple cilantro, morrocan mint, calendula, wholesome blend

Customer service:

excellent! Super quick responce via email and great advise on which soaps to try.

Product review:

I love them all! Frost fish soaps are AWSOME and will bve all I buy from now on. They smell great, but not overpowering. They rinse clean and lather well and are really pretty! Love these soaps and highly reccomend them.
 
Where and When Purchased:
FFCS HC May (or June 2007)

Specific item:
Supernatural Lotion and Last Call Soaps

Customer service:
Quick shipping, very friendly emails. Excellent overall.

Product review:
The soaps are great and the lotion is too. I'll definitely be ordering some more.
 
Where and When Purchased:
Several orders, most recently in June 2007
FFCS HC

Specific item:
(most recent order) Soaps seconds, "Fruity" soaps

Customer service:
AWESOME! Tory goes the extra mile to make sure the customer is satisfied and that all details are perfectly covered.

Product review:
I love these soaps and other products for myself, but most of all I'm thrilled to give them as gifts. I've given Tori's soaps to 4 different people for various occassions. One time she even shipped a gift directly to my friend. These products make terrific gifts! I just saw a friend to whom I had given some of the Yeast Defense Soap. She has awful trouble with yeast, and she was amazed at how well the soap worked for her. She loved it! Thanks again, Tory!
 
Where and When Purchased:
Hyena Cart- May 23, 2007

Specific item:
Light Moisturizer, several lip balms

Customer service:
Prompt shipment, packaged well - arrived looking like a gift! Wonderful to receive.

Product review:
The lip balms are a favorite and the moisturizer is my new "Must Have!"
 
Where and When Purchased:
FFCS HC, June 2007

Specific item:
3 separate orders, included about a dozen different soaps

Customer service:
Quick shipping and response to messages. 2 of the orders were a HC store special as well.

Product review:
I love these soaps. They are the favorite soaps in our house now. Nice and solid, pretty, great scents and blends.
 
When and Where Purchased:
June 10, 2007, HC Store

Specific Items:
Vegan Cranberry Fig soap, Vegan Fresh Blend soap (x2), Pomegranite soap (orders# 1144-1147)

Customer Service:
Tory kept me updated the whole time, very quick shipping and very friendly.

Product Review:
The proof is under my sink... we have SO many of these soaps. They last well, smell decadent, and suds up very nicely. Thank you!
 
When and where purchased: June 10, Order Number 1140 and 1141

Specific item:
BOGO for HC$ deal on single soaps... I got lavender mint and Vegan Litsea Cubeba Soap

Customer service: Fantastic, shipped fast, packaged beautifully!
Product review: Oh! They both smell so fantastic and look amazing! I wanted to jump right back into the shower and test them out! I can't wait to get more!
 
When and where purchased:

May 9, 2007 HC #1014, 1015, 1016, 1017

Specific items:

Unique Soaps

Oh! Soaps

Cold Pack

Xquisite Soaps

Customer service: orders combined and shipped immediately, arrived quickly, one soap was replaced for another mistakenly and they offered to send the orginal ordered, but we were happy with the mix up (the kids loved the chocolate soap instead).

Product review: The soaps we have used so far are creamy and yummy. One smelled a bit "off" to DH and I (may be a personal preference) so we threw it away after one use, the rest have smelled great. The soaps dissolve quickly so we try to keep them from getting too wet in the shower.
 
When and where purchased:
End of May/Beg of June 2007 via pm's

Specific item:
WAHM sample soaps and bath salts

Customer service:
Awesome, she is always friendly and helpful in chosing scents. Very prompt replies!

Product review:
Got the box in yesterday and immediately could smell all the yummy scents. My customers are going to love them and I know I have a wish list started already of soaps and things I have to buy from her
 
Where and When Purchased:
Through HC on 6/9/07

Specific item:
Vegan Peppermint Tea Tree Soap
Lettuce Spirulina Soap

Customer service:
This was a gift & she glady sent it to a different address than mine, complete with a note. Very friendly.

Product review:
I didn't get to see this actual product, but I've gotten products in the past from her and they are to die for!
 
Where and When Purchased:
Various times--but I bought a bunch of soaps and lip balms before Christmas

Specific item:

Assorted soaps and lip balms

Customer service:
Super, super nice. Insanely wonderful service and heavenly products!

Product review:
I love these products. I'm not sure I'll ever try another lip balm again. Why tamper with perfection? I bought a bunch of soaps and lip balms before Christmas to give as teacher gifts. Betwen my kids, I needed 8 gifts, and that could've been an expensive task. But I sewed up some festive cloth gift bags and stuffed each with a soap and lip balm. They were a hit and I saved a lot of money while feeling great about he quality of the gifts!
 
Where and When Purchased: From Tory's HC

Specific item: Ocean Rain, Coffee Scrub, Nightime Blend, Pettigrain, Orange Cucumber, Rosemary Mint, Suka Cita, Peony



Customer service: Outstanding. Tory is completely dedicated to her customers and answers all questions.


Product review: Wonderful in scent, texture and price. I would love to buy every scent!
 
When and where purchased:
HC FFCS April 2007, orders# 933

Specific item:
Beautiful Blends soaps

Customer service:
Excellent communication, and very quick shipping.

Product review:
The soaps are fabulous. I loved the scents, the feel, and how my hands feel after using them which is saying alot given how many times a day I am scrubbing up lol!
 
When and where purchased:
May 20, 2007 HC orders #1054 & 1055

Specific item:

"Mildly Soaps" & "Guest Soaps"

Customer service:

Very friendly and helpful

Product review:

Great feeling and smelling soaps. "Mildly Soaps" were a gift for my Mom and she loves them too.
 
When and where purchased:
HC FFCS March 2007, orders# 812-813

Specific item:
Lip balm and vegan lip tubes

Customer service:
Tory is fantastic to work with! Excellent communication, awesome deals, and very quick shipping.

Product review:
The lip balms are fantastic. The scents are very natural smelling and tasting. Not fake at all, very smooth gliding non greasy. Love these lip balms.
 
When and where purchased:

HC, orders 923,955,956,999,715

Specific item: Felted soap,lip balm,Delightful soap pound,sampler, delightfully cleanpound



Customer service:
Tory is and always will be my favorite soap mama on HC. Her CS is excellent ships quickly and offers great deals at times!! She is a very friendly mama and my entire family loves her soaps!!

Product review:

The soaps are wonderful and I am a lip balm addict of hers now!! Everything is wonderful!!
 
Where and When Purchased:
Over the past several months... From her HC store and Etsy store as well. Also, from her in person, as we live 15 minutes away from eachother!

Specific item:

*RELAXING BLEND SOAP* (I ADORE this one!!!), coffee scrub, detoxifying blend, chamomille neroli, peppermint teatree, liseta cubeba, YEAST AWAY SOAP! and lip balms....

Customer service:
UNBELIEVABLE customer service, and super super fast shipping... Very willing to give info on ingrediants, and to help you find something special that works like no other soap you've ever tried!!!! Tory is a real GEM!

Product review:
I am *in love* with Tory's soaps!!!! Both my hubby and I have very sensitive skin problems- I also have recurrent yeast infections and I have never ever found a soap, other than Tory's, that won't aggrivate these issues! The Relaxing Blend is my all time favorite- b/c the scent is so deep and calming, and the soap is *amazingly* moisturizing and gentle! The collodial oatmeal helps with any female sensitivities that I have, and has enabled me to be irritation free ever since the first week of trying it!
I have tried other flavors too, and they are ALL wonderful! The yeast away soap foams up so well, and has helped with my candida issues...
I don't think I could EVER go back to regular soaps! Honestly, I save the ends of the bars so when I travel, I don't have to be separated from them for even a day-LOL!!!!

Tory ROCKS!!!!! I LOVE FFCS!!!!!!!! :thumb: :D
 
Where and When Purchased:
May 2007

Specific item:
Aromatherapy Roll-on

Customer service:
Great communication, very quick to ship. Well packaged too.

Product review:
I use this quite often and absolutely love it. I have recommended these to many of my friends and will be back for more!
 
When and where purchased:
HC orders # 1051 and 1111

Specific item:
Supernatural Lotion and 5 sample soaps,

Customer service:
Tory is fantastic to work with! She has great cs, answers any questions, kept me up to date on the orders and ships super fast.

Product review:
These soaps are amazing! They last forever and smell heavenly! I have been buying FFCS as gifts and everyone raves about how beautiful they look and wonderful they smell. The Supernatural lotion is the best lotion I have tried! Tory scented it Double Dutch Chocolate as per my request and everytime I open the jar, I have to remind myself not to eat any!
 
When and where purchased: HC, multiple purchases

Specific item: Assorted soap by the pound, Yeast Defense soap, Whipped Shea Butter tester

Customer service: FFC has the nicest and absolutely most patient customer service ever. She combines shipping, which is ultra fast, and packs everything very well. When I sent a bunch of emails trying to figure out what fragrance I'd had in the past and wanted to purchase again she even sent me some samples to try first. I am a customer for life!

Product review: The Tangerine Dream fragrance is out of this world. I almost don't want to say it because it might sell out before I get more! ;) Frost Fish Cove has vegan varieties, which is important to me. The soap fragrances are nice and not overwhelming for my family members who have sensitivities to fragrance. I have terribly sensitive skin, FFC products don't give me reactions and keep me feeling clean and moisturized. The Yeast Defense smells delicious, I was afraid it might smell icky if it was going to work but that wasn't the case at all.
 
When and where purchased:

HC, orders 1124
Specific item:

Custom Pound

Customer service:

Great CS. Fast shipping. Great Communication.

Product review:

Wonderful soaps! I love the apricot freesia and the Yuzu!
 
When and where purchased:

Etsy spring 2007

Specific item:

Custom pound of soaps - I chose anything minty & a couple baby lip balms

Customer service:

Tory's CS is top notch. She ships quickly and is very helpful when asking questions about her soaps!

Product review:
Absolutely spectacular products! Her soaps last forever and smell just wonderful. The lip balms are perfect, never waxy or heavy on my lips.
 
When and where purchased:

HC, orders 988, 989, 990

Specific item:

3 soap packages - the last ones, the scrubbiest soaps, citrus soaps

Customer service:

Tory has great CS. Quick to answer PMs. This was a partial HC$ offer as well.

Product review:

These soaps are wonderful. I kept some for myself and sent some for Hugs. My kids and I all love FFCS soaps. Very well made, do not fall apart in the water, nice sized bars. Will be back for more once these are gone.
 
When and where purchased:

Mar 5, 2007 #817

Specific item:

Felted soaps

Customer service:

Perfect as always

Product review:

These are such a fun idea and I love the exfolition they provide, really great!
 
When and where purchased:



Specific item:

Traded for a big assortment of soaps and also a bottle of lavender vanilla featherlight moisturizer

Customer service:

Wonderful, enjoyable communication and very sweet WAHM! She threw in a couple of sample bars plus a lip balm!

Product review:

The box arrived when I was finishing up a hot day of gardening. It smelled wonderful and after agonizing over which flavor to take into the shower with me, I chose Relaxing Blend. Very creamy and luscious, fragrant, and made my skin feel sooo good. I was very surprised that I didn't even have to scrub the dirt out from the creases in my hands- they were clean. As a potter I have disgracefully creased and cracked hands and they attract dirt that I have to scrub with a nail brush but I think there is something special in Tory's soap.....
 
Where and When Purchased:
Traded through Emails - 5/07

Specific item:
WAHM samples of Lip balm traded for jewelry of mine

Customer service:
Tory was wonderful from start to finish - she worked with me on picking the perfect flavor lip balm for me and also suggested tinting it pink to match my site's color scheme. Shipping was fast and packaging was excellent!

Product review:
The lip balms are fantastic! I love them and I know my customer's will too!
 
When and where purchased:
HC, May 9, 2007

Specific item:
1lb Inedible Soaps

Customer service:
Wonderful! Super fast shipping and everything was packaged so carefully.

Product review:
Yummy! I really do want to nibble on them! The soaps are wonderful! This is my third order from Tory and each and every soap has been wonderful. I have a vase full of FFCS in my bedroom. They are almost to pretty to use and the whole room smells fantastic.
 
When and where purchased:
HC, April 2007

Specific item:
Misc soaps, 2 lbs

Customer service:
Outstanding - Love the soaps, and shipping was fast

Product review:
Soaps are beautiful and smell sooo good. I gave them as Mother's Day gifts, and Mom and MIL loved them!
 
When and where purchased:

FFCS Hyena Cart in-stock purchase, May 1, 2007(order# 979)

Specific item:

Rectangular Set of Soaps and Peppermint-Chocolate Chip Soap

Customer service:
Tory was very polite and quick to respond to my emails, and was nice enough to set aside a bar of Peppermint-Chocolate Chip Soap for me until I could pay for it with my other set. Shipping was fast, and the packaging was excellent.

Product review:
I absolutely love these soaps. My bathroom smells so nice, and I feel pampered every time I use them. Plus, they are gentle enough for me to use on my 3 year old son too. I am very satisfied with my purchases and plan to buy more in the future.
 
When and where purchased:

April 29, 2007, HC order #'s 966 & 967

Specific item:

Gentle Soaps
Minty Soaps

Customer service:

Great customer service. Worked with me through emails as she'd offered two sale deals and I forgot to mention which one I'd wanted to use. She was very nice and patient with this pregnant mama. She must have mailed them out the day BEFORE I ordered them (lol) as they got here in record time. Very well packed.

Product review:

So far we love the Minty soaps. The gentle are for my baby when she arrives, as I cannot use commercial baby soaps, I'm allergic. I can't wait to use them on her. We love these soaps, and I'm watching her listings for more that we'll want when these start getting low.
 
When and where purchased:
April 2007, FFCS HC

Specific item:

http://hyenacart.com/prod_details.php?id=62637&vid=417
Lavender Palmerosa roll on


Customer service:
Awesome! kind emails thanking me for my purchase and letting me know when it shipped.

Product review:
Love it! So soothing, I use it every day! Now I just need more
 
When and where purchased:

April, HC store

Specific item:

Ultra Salve (Vanilla Lavendar)

Customer service:

Excellent as always.

Product review:

I was a tester for Tori's original Ultra Salve and loved it. I love this one even more. Smooth application and a wonderful scent.
 
Where and When Purchased: HC Store, April 2007 HC #s 946, 947, 948, 949, 952.

Specific Items: Yeast Defense soap, 2 groups of sampler soaps (I love little soaps! lol), Suka Cita Super Natural Lotion, and Suka Cita Feather-Light Mousturizer.

Customer Service: Terrific!

Specific Items: Wonderful, as usual!
 
Where and When Purchased: HC store, March 2007 HC #s 861, 862, 863

Specific Items: Suka Cita Laundry soap, and Custom Pound of soap

Customer Service: Always excellent. Tory is a pleasure to work with each time.

Product Review: I am obsessed with Suka Cita... need I say more?
 
When and where purchased:
April 2007, HC$ Store

Specific item:
2 lip balms plus more....

Customer service:
Great as usual! and super nice to grant my request for more soap! even with HC$!!! I am a suka cita soap addict and I am out. After buying the lip balms, I inquired about suka cita soap and its availability. Tory was kind enough to offer me some seconds and with HC$!!!! What could be better?

Product review:

Awesome- no need to say any more!
 
When and where purchased:
Offer through HC$ store forum, April 2007.

Specific item:
Creamsicle lip balm

Customer service:
Very fast and friendly!

Product review:
Yummy!!! I can't wait to try more from this store! Thank you.
 
Where and When Purchased:
March 18, 2007 HC Store with a HC$ deal

Specific item:

The Amelia Pound & Yeast Defense Soap

Customer service:
Quick to answer e-mails and very friendly. Shipping was fast too! Great customer service.

Product review:

Love it all! The soaps are really great. The yeast defense is working wonderfully on the yeast infection on my scalp, face and neck. Even though it is not a shampoo bar it leaves my hair feeling very soft.
 
When and where purchased: Online here at the HC, order #898

Specific item: Really Recent Soaps

Customer service: It was great! I originally emailed about getting a Peppermint Chocolate Chip, which wasn't in stock yet, and some other soaps as a gift for a friend, and had an order all set, that I had to cancel because of a family emergency. I re-ordered as soon as I could after dealing with that, and it couldn't have been a better experience. My friend received the order in a couple of days, and loved it.

Product review: My friend says all the soaps smell wonderful, and she's washing her hands several times a day just to use them. That's definitely a good sign :)
 
When and where purchased:

HC cart and via email (for custom) April 2007

Specific item:

Creamcicle lip balms

Customer service:

Great!

Product review:
I'm a returning customer...My boys love this stuff my oldest asked if I could get more and asked me each day if his mail was here yet lol. Thanks Tori
 
When and where purchased:

FFCS hyena cart, via an offer in the HC Store in the forums

Specific item:

Night time blend soap and peppermint chocolate chip soap

Customer service:

Wonderful - quick response to PMs, very quick shipping

Product review:

Both soaps smell and look fantastic. can't wait to use them. When I poened the box in the car, Holden yelled "I smell gum!!" because of the peppermint.

I started using the night time blend soap last night and I adore it. It makes my skin feel so soft and smooth. It is definitely a keeper!
_________________
 
When and where purchased:

4/6/07 HC #893
Specific item:

5 for $5 soap sampler

Customer service:

Very fast shipping!!! Well packaged

Product review:

I love tham all. I think I'm addicted. lol
 
When and where purchased:

HC cart and via email (for custom)

Specific item:

Clean Laundry EO, instock and custom blend

Customer service:

Excellent!

Product review:

Both sets are wonderful! DH is especially pleased that Tori was able to work something out for him with the custom blend.
 
Where and When purchased- March 2007, HC store, HC # 830, 831, 832

Specific Items- 2 soap samplers and Suka Cita laundry soap

Customer Service- Very nice!

Product Review- The soap smells wonderful. I am in love with the laundry soap! So awesome!!
 
Where and When purchased:
Frost Fish Cove HC March 2007

Specific item:
Desdemona mixed-scent soaps
Supernatural Lotion

Customer service:
She was so helpful explaining the lotion. Combined shipping and sent a sample of another product I was considering.

Product review:
The lotion is FANTASTIC. Haven't used all the soaps yet, but the presentation is great.
 
When and where purchased:



Specific item:

Lip Balm Tubes

Customer service:

Prompt email saying they'd be shipped, friendly. Arrived quickly -- much sooner than expected.

Product review:

Wonderful quality lip balm. So yummy I could eat them!
 
When and where purchased:

march '07, hyena cart

Specific item:

various soaps

Customer service:

communication was fast and excellent, shipping was very fast!

Product review:

We ALL love our soaps, I can't wait to hop in the shower! My skin feels great, Thanks mama!
 
When & Where Purchased:
Feb 28, 2007 at Summer Love Project Charity

Specific Item:
Frost Fish Cove Soaps Mystery Package (Order #685)

customer service:
Fast shipping, and great (automatic) emails to let you know when payment received and shipped! Extremely well packaged, you can tell the pride in in the produce

product review:
The soft and natural scents met me upon opening the box, not too strong, not too light. There's so much to sample! I can't wait to use them! Very yummy!
 
When & Where Purchased:
2-20-07 FFCS HC

Specific Item:
HC order # 785- winterstick anti-chap solution

customer service:
fast shipping, thanks!

product review:
very smooth and good feeling lip blam, works wonderfully
 
When and where purchased:
HC order #775, February 16, 2007

Specific item:

Complique Soaps-one pound
Grapefruit Peppermint, Mandarin Neroli, Relaxing Blend (Palmarosa & Lavender), Bergamot Coriander

Customer service:

Communication was great, shipping was speedy!

Product review: Tory makes wonderful soaps. I have never had any I didn't like! All of these smell absolutely yummy, I can't wait to use them.
 
When and where purchased:
Order #748, 749, 750 & 751

Specific item:

One pound of yummy soaps
Winterstick Anti Chap Solution
Ultra Slave 1.0
Aromatherapy Roll on

Customer service:

Tory always has prompt shipping and items are always packaged securely. Email response always prompt.

Product review:

Soap: I am in love with FFC soaps, they are yummy smelling(hard to pick a fav) and are gentle on my dry, sensitive skin.
Winterstick: Has been a great help with our dry desert air. I am using on my lips and nose , as I have a cold and the tissue is brutal.
Ultra Slave 1.0: Have used repeatedly for diaper rash and have seen great results. Is not effecting diapers in any way.
Aroma Rollon: what a nice treat to smell so yummy!
 
Where and When purchased:

December 2006, orders #657 & #658 on HC as well as a custom basket worked out thru email

Specific Item:

The basics gift package, Yeast Defense soap & a custom gift basket

Customer service:

Excellent communication, and fast shipping to get it to me before christmas.

Product Review:

I was having lots of issues with my DD having a yeast infection for too long and thanks to using Tory's soap (still do) as well as changing some other things, she has not had it since. The others were gifts and were loved. Will definitely be purchasing more YD soap from Tory in the near future as we are getting low.
 
When and where purchased:

Jan 2007 through PM
Specific item:

30 more WAHM sample lip balms

Customer service:

Great price, Quick shipping! Good communication!

Product review:
perfect thanks!
 
Where and When Purchased:
February 2006, on the Frost Fish Cove Soaps hyenacart

Specific item:
Incredible Soaps (#756) - an assortment

Customer service:
Excellent Communication. Quick shipping.

Product review:
I am in love with these soaps, and my skin feels softer already! You won't be disappointed.
 
When and where purchased:
12/30/06 HC Store :) forum

Specific item:
WAHM samples; soaps, bath salts, and lip balm

Customer service:
Great! Tori gave me a great deal on the samples, and even ordered a special flavor I requested for the lip balm. She also let me know when it was delayed in shipping to her, and sent a little extra sample for myself (yay!).

Product review:
Wonderful! Everything smells lovely and I kept one of the lip balms for myself—it is so silky smooth! I'm excited to be able to send these samples out with my products.
 
When and where purchased:
FFCS HC 1/07

Specific item:
Order #712 Separately Sumptuous Soaps

Customer service:
Wonderful! I also did a trade with this mama, and she was awesome to work with. She got my items shipped out right away (they were a Valentine's Gift)

Product review:
The soaps are yummy, of course! I love the Cassia Spice. And my mom loved everything I gave her in her gift basket. She highly recommends the Black Raspberry lip balm! I loved the smell and thickness of the supernatural lotion and will have to get some for myself!
 
Where and When Purchased:
HC orders 730 and 733

Specific item:

Vegan apple mint lip balm and a small trio of fruity lip balms

Customer service:
Excellent customer service with great communication. Tory accidentally forgot one of the small lip balms and upon contacting her she apologized and shipped it out immediately.

Product review:

Great lip balms. These do not stick on your lips at all. Very light and don't weigh your lips down at all. These lip balms are by far and away my favorites. I will definitely be back for more as long as Tory is in business.
 
Where and When Purchased:
Won a free lottery and also purchased through her HC Jan & Feb 2007

Specific item:

VEGAN vanilla mint lip balm (in a tin), and a tube of VEGAN black raspberry lip balm

Customer service:
Excellent Communication. Super fast shipping - like within a few minutes of my payment I got a shipping notification :thumb: .

Product review:

Amazing stuff not waxy at all. Perfect texture and flavor. I am definitely hooked on these. :D
 
Where and When Purchased:
Through the HC$ store - 10/19? pretty sure lol

Specific item:
1lb custom peppermint tea tree oil soap
lots of chapsticks
little gift set

Customer service:
Super sweet, excellent communication and extremely quick shipping.

Product review:
I love her products. I use her chapsticks daily and cannot get enough of her mystery chapstick lol. My hubby loves her soap and we will definitely be back for more once we are in need of bath and body products again. I am telling all my non HC friends about her stuff
_________________
 
When and where purchased:
January 2007 order #709

Specific item:
Featherlite Moisturizer in Ginger Orange scent

Customer service:
Great! Emailed to let me know it was being shipped and it came FAST.

Product review:
It smells DIVINE-- I want to drink it. Seriously featherlite and not greasy at all. Sank into my skin immediately and my skin already feels smoother and less dry already. The only trouble I had was some squirted out the top when I opened it-- meaning I got more than I paid for, a great "problem"! :lol:
 
When and where purchased:
Order #211 on 11/30/06

Specific item:
Stocking Stuffer Special 3 Slide Lip Balms

Customer service:
Delivery was very fast and packaged well, and I got a yummy soap sample

Product review:
The slide tins are too cute and the lip balms smell delicious and are very smooth.
 
Where and When Purchased:
1/2007 FFCS Hyena Cart

Specific item:
2 Lip Balms: Ginger Peach and Key Lime

Customer service:
Wonderfull! Let me know she got my payment and shipped right away.

Product review:
So great! I love them, they smell wonderfull and leave my lips feeling so soft and moist.
 
When and where purchased:
Hyena cart Dec 2006

Items purchased:
soaps, bath salts, lip balms, gift baskets

Customer Service:
Super fast shipping and communication. Tori always throws in a little something extra, too!

Product Review:
Everything is fabulous! The soaps are so soft and smell delicious. I gave the gift baskets to friends and they were so impressed with the quality of the products. The lip balms are smooth, but not greasy feeling when you apply them.
 
When and where purchased: HC$Store December 2006


Specific item: Soap "Seconds"


Customer service:
Lightning fast shipment!

Product Review: lovely as always. thanks!
 
When and where purchased:

December and November 2006 from HC

Specific item:

Suka Cita Soap with Bag-second
Orange Ginger Scrub
Creamsicle Soap
Knockout Lotion
The Halfsie soaps

Customer service:

Good communication and Tory was extremely helpful letting me know which soaps would work best for me.

Product review:

Everything is delicious! My husband shaves with the suka cita and thinks it is wonderful. I use the lotion every day and it is heavenly. Will certainly be a repeat customer!
 
Where and When Purchased:
Through PMs - 12/22/06
Specific item:

Various soaps, supernatural lotion and lip balms

Customer service:
Excellent Communication. Quick shipping.

Product review:
My hands have never been in better shape than they are now with a nightly application of the supernatural lotion. It has just the perfect amount of shea butter to bee moisturizing without the greasy afterfeel. For years my hands were full of rough hangnails and not anymore!

Love the balms too! THe flavors are so delicious.

I haven't tried the soaps yet as they are mostly for gifts.
 
Where and When Purchased:
HC, October & November 2006

Specific item:
Waves and Waves of Soap
Floral Fantasy Soaps

Customer service:
Excellent Communication. Quick shipping.

Product review:
I love Tory's soaps - they all smell wonderful, feel great, and last a long time. I have ordered twice and plan to order again...I can't wait to try some of her other items.
 
Where and When Purchased:
HC 12/06

Specific item:

Superman Felted Basket with lots of goodies

Customer service:
Excellent Communication. Super sweet momma! Fast shipping!

Product review:
I finally see why everyone raves so highly about FFC! Soaps smell so awesome!! Made my whole house smell good when I used them! The superman basket is very well made and just too cute!! I was very happy with the whole package everything is just awesome!!!
 
Where and When Purchased:
Though e-mails
12-15-06

Specific item:
Chamomile Neroli Soap and Palmarosa soap

Customer service:
Wonderful, as always

Product review: I got the soap to uses as shampoo for my 3 year old. She has some skin issues and I have to be careful about what she uses. The soap works great and did not dry out her poor head or make her skin worse.
 
Where and When Purchased:
HC Cart # 568
Nov 26, 2006

Specific item:
Sampler Gift Basket

Customer service:
Excellent Communication. Quick shipping.

Product review: I love it. Who would not love a great basket of bath stuff.
 
When and where purchased:

FFCS Hyena Cart, Order #669, December 2006

Specific item:

FFS Lottery Double Chocolate Madness Soap

Customer service:

Tory shipped the soap very promptly. She had some trouble with her Paypal but was very nice in her handling of it.

Product review:

I love this soap! It smells wonderful and works really well. I love how moisturizing it is and how clean it rinses. I have even used it on my face for a week and it has left my complexion very smooth. I will definitely be ordering more from her.
 
When and where purchased:
December 2006 through email

Specific item:
1 lb Gardener's soap. 1 custom lotion

Customer service:
Great! She gave me different options on my lb of soap and different options for scents for my lotion.

Product review: The soap is wonderful - like always. The lotion is just amazing. I told her that my mom liked musky scents and she described different types of musky scents to me and then made one up for my mom. When I opened the jar of lotion to smell it I was astounded. It smells EXACTLY like a perfume my mom used to wear when I was a child. My mom is going to love it.
 
Where and When Purchased:
Multiple Orders shipped together:
529 THE BASICS: Soap, Lip Balm & Salts *FREE SHIPPING**
527 Yeast Defense Soap
525 Citrus Soaps
523 Tinty Soaps
2006-11-24

Customer service:
WONDERFUL!!! She quickly took care of details like applying a discount and combining shipping over email. I got a fabulous deal!

Product review:
I am enjoying these items immensly, and the ones I am giving as gifts will also be loved!
 
Where and When Purchased:
Through PMs Nov/Dec

Specific item:
2lbs soap and some lipbalms

Customer service:
Excellent Communication. Quick shipping. As alwyas perfect!

Product review:
I love Tory's soaps she is the bet mama to work with also!
 
When and where purchased:

Hc store,

Specific item:

an auction that she allowed the use of hc$

Customer service:
Above and beyond. She offered to substitued nut free items, when she found out my ds in allergic to nuts.
Product review:
Fabulous. Everything is wonderful and came very quickly.
 
When and where purchased:

Through HC store, November 16, 2006 and with HC$ a few days later (pound of seconds)

Specific item:

The pound was an assortment of soaps, rosewood soap, vanilla lavender super natural lotion, aroma theraoy roll on, slim stick lip balms.

Customer service: Perfect, super great to work with, fast shipping!

Product review:
Everything smells wonderful! The lotion is really nice feeling and I love the lip balms as well! I already have more on the way and I am sure to be a frequent customer!
 
When and Where purchased:
WAHP Sample Swap - Here on HC

Specific Item:
WAHM Samples (bath salts)

Customer Service:
Super fast shipping

Product Review:
Nicely packaged. Will work great as samples to give away.
 
When and where purchased:
2 Dec 2006 order #589

Specific item:
slide lip balms plus HC$soap seconds

Customer service:
fast shipment and packaged very well with good communication

Product review:

YUMMY thanks so much... perfect as always. seconds are hardly "seconds"
 
When and where purchased:

HC Store

Specific item:

WAHM Sampler Seconds package

Customer service:

Incredible service! Immediate responses to questions and PMs and lightning fast shipping. She even included a freebie!

Product review:

Samplers are professionally packaged, smell incredible and I am very proud to add them to our outgoing orders. THANK YOU!!
 
When and where purchased
Nov 2006, through HC

Specific item:
Various sample sets, a bar of soap, and spray

Customer service:
Great transaction, combined shipping, lovely mama!

Product review:
I really like the citrus scents I received. It's so hard to find EO based scents in bath products, everything is well made, smells heavenly.
 
When and where purchased
Nov 2006, through HC

Specific item:
Three soaps.

Customer service:
Very prompt in communication. Prompt shipping.

Product review:
The soaps are made in pretty molds, which I like. The scents are a nice balance--not overwhelming, not too faint.
 
When and where purchased:

11/06 through PMs

Specific item:

lip balms, soaps

Customer service:

great shipping and service. She is a busy mamma but is really great at getting things out!

Product review:

The lip balms are the only thing my dd will use on her frequently chapped lips. She says everything else stings, but these are soothing and heal gently. I also bought soaps for every member of my family for Christmas. The scents are strong, but not overpowering because they are so good. I have not used bar soap on my body for years because my skin is so dry. I have been using Tory's soap for a week now and have not felt itchy or dryed out at all. My skin is smooth and soft and has a hint of the light, uplifting scent of apple mint. I cant wait to get more!
 
When and where purchased:

11/27/06 Frost Fish Cove Sops on Hyena Cart

Specific item:

Order #571 Yeast Defense Soap

Customer service:

Quick shipping. Email alerting me to the fact that the soap was on its way to me. Well packaged.

Product review:

I ordered off another customer's recommendation via the forums. The soap is so luxurious..the hand feel is just amazing. I'm extremely sensitive to any smells. I would not hesitate to recommend this product to another person with the same concern...the blend of oils and extracts is perfectly done. I shouldn't be so excited by a soap and yet I am grabbing it first thing in the morning before anyone else!
 
When and where purchased:

Through HC$ store for HC$

Specific item:

An assortment of soap seconds in scents that are divine. Orange clove, Suka City, Creamsicle, honey almond, and nighttime blend.
Customer service:

Product review:
As always Tory is the kindest. Package always arrives safely and well package. I have been a repeated customer never have received anything damaged. And she always includes a bit of extra goodies to try out.

Thank you Tory for your generousity & all that you do! I don't remember ordering this Nighttime blend soap but, you must've found it & combined it in my 1 lb order much to my delight. This is my favorite bath salt scent that I just used up 2 nights ago from a sample that she sent me with my WAHM samples. Now I have a bar of soap to use in the scent (((tears of joy)))
 
When and where purchased:
Through email/PM's return customer

Specific item:
Custom 1 lb Litsea Cubeba guest sizes for Christmas gifts.

Customer service:
I am a return customer Tory's CS is always outstanding. She is timely in return contact and always the nicest

Product review:
I bought a regular sized bar of this scent awhile back. I loved it so much that I wanted to get some to share for Christmas gifts.
 
When and where purchased:

through pms, Some in may and then again in sept

Specific item:

Some lip balm for my store plus soe calming scents for myself and kids (soaps)

Customer service:

She is awesoe to work with and quick to ship

Product review:

Everything is great, even DH likes them as do all our guestsquote]

heidi
 
When and where purchased:
Hyena forums store
Oct 2006

Specific item:
soap seconds

Customer service:
Fantastic customer service. Soaps were sent quickly and great communication

Product review:
The soap smells so yummy. Even though they aren't perfect they still look great and will be nice stocking stuffers!!
 
When and where purchased:
Fall 2006, BCA fundraiser auction
and trade through PMs

Specific item:
Mega Mint and Vanilla Mint lip balms
Relaxing and Apricot Freesia soap (chosen by my mom)
Variety of soap for Dh that is hidden away so I can't check kinds

Customer service:
Tory gave me lots of choices and also let me know about soaps that would be avaliable soon. She worked closely with me to choose scents that my dh would like. She let me know when the package shipped.

Product review:
The soaps are beautiful and smell wonderful. They were carefully packaged. They are for gifts so I have not used them. The lip balms are nicely minty.
 
Where and When Purchased:

Hyena Cart, November 2006

Specific items:

Apricol Trial Set

Customer Service:

Very speedy to email and ship out!

Product Reviews:
This looks so awesome and I can't wait to give it to the person I bought it for. I'll be back for more I'm sure.
 
Where and When Purchased:
Through the HC$ store also October 2006

Specific item:
50 WAHM soap samples in peaceful, lavender mint, and Relaxing. She sent 25 and is going to send the rest with my custom order next week.

Customer service:
Top notch! Tory is timely in getting back with emails, PM's!


Product review:
I looooove her soaps. I am a return customer I loved the Litsea Cubeba so much I knew I needed to send these out to my customers. My new favorite is the Relaxing blend soap it is so yummy. Also received a sample of her nighttime blend bath salt. Can you say DIVINE. If I could I would buy more, more, more but, were saving for our adoption so I must resist.
Thanks TORY for making such wonderful products.
 
When and where purchased:

June 14, 06 order #85

Oct 10, 06, order #439

Specific item:

1st order - Deet free bug spray

2nd order - 10 vegan nut free lip balms

Customer service:

excellent. emailed really quickly.

Product review:

good. Love the lip balms(some are for teacher gifts and bug spray)
 
When and where purchased: Trade through pms

Specific item: Assorted WAHM samples of lotions and bath salts

Customer service: Amazing CS! Tory took partial payment in HC$, and was flexible about the time frame on my end (due to babymoon). Tory's wonderful to work with!!

Product review: OMG my house smelled divine when the box arrived! The free lip balm she included is now my fave - extra moisturizing and yummy-smelling.
 
Where and When Purchased:

Hyena Cart, October 2006

Specific items:

3 Lip Balms

Customer Service:

Very speedy to email and ship out!

Product Reviews:

These lip balms rock!!! They have smoothed out the cracks in my lips after only 1 day of use... I'm SO happy that I have them now that cold weather is setting in! I will be visiting this store in the near future.
 
Where and When Purchased:
1 through HC store, and 1 through her Hyena Cart October 06

Specific item:
20 WAHM samples, and 1 Lavendar and Peppermint full size soap

Customer service:
Sweet momma, fast shipping, great communication

Product review:
I loved the WAHM samples so much just by smelling them, so I ordered a full size, and I LOVE IT!!! Great job!!
 
Where and When Purchased:
Through the HC$ store - 10/19? pretty sure lol

Specific item:
50 WAHM soap samples 10 each in peaceful, lavender mint, lavender tee tree, morrocan mint, and rosemary lemon

Customer service:
Super sweet, excellent Communication and extremely quick shipping.

Product review:
Oh my these soaps smell amazing! I can't wait to give them to my customers and I almost want to keep them for myself lol. I think this definitely means I need to buy some for myself. I actually can't wait to run out of these so I can buy more. I can't wait to see what combinations she has next time
 
Where and When Purchased:
on HC, Oct 2006

Specific item:
Vanilla Lavender featherlight lotion
Vanilla supernatural lotion
Customer service:
Excellent Communication. very quick shipping.

Product review:
This is the second vanilla lavender I have gotten. I flew through the first! vanilla lavender is the most amazing smelling lotion ever. Best of all the scent lasts forever!!
The supernatural lotion is great as well. Its nice and thick without being overly greasy. The vanilla smell is like good vanilla ice cream, yum!! Definately will be a winter staple here.
 
Where and When Purchased:
On HC PMs via trade

Specific item: Samplers for freebies, lip balm, soap and supernatural lotion for my teengirl

Customer service: Awesome

Product review: Wonderful smelling, attractive, nicely packaged. I'm delighted! The teenager has snatched a couple of my lip balm samplers to share with friends - they love them!
 
Where and When Purchased:
Through Tory's HC on 10/18

Specific item:
Lip balm

Customer service:
Amazingly fast shipping. I received the item less than 48 hours later!

Product review:
I purchased this to go in a swap in which I'm participating. I was amazed at how fast it arrived. I have some of her lip balm that I used and it is wonderful. Very moisturizing. Yummy scents!
 
When and where purchased:

Order #411 from Frost Fish Cove Soaps

Specific item:

Mystery lip balm.

Customer service:

Great communication, quick ship!

Product review:

Hubby, kid & I are having a blast today, trying to guess the flavor. It tastes nice, whatever it is. A soap sample was included, a nice surprise since I love artisan soaps and was wanting to try some of hers! Thanks!
 
Where and When Purchased:

Hyena Cart, October 2006

Specific items:

Sampler pack, Mystery Lip Balm

Customer Service:

Well, the fact that she offered products for HC$, speaks volumes! But other than that, they shipped quickly, and included a very nice sized sample.

Product Reviews:

Everything smells luxurious! I love the two lip balms, they glide on very smoothly, and leave my lips nice and shiny! THANKS!!
 
Where and When Purchased:
Through PMs - 9/15

Specific item:

WAHM Samples

Customer service:
Excellent Communication. Quick shipping. Emailed me, shipped separately, AND threw in a freebie for me when she realized that 2 samples had accidentally been left out. I never would have noticed but forthrightness AND giving me a freebie over 2 packets of bath salt???? This woman is amazing!

Product review:
Tory has done it once again. These bath salts are so relaxing. I can't wait to send them out with my dyed goods.
 
When and where purchased:
Summer 2006
http://hyenacart.com/FrostFishCoveSoaps/

Specific item:
"Try it" soap deal, Vanilla Plum scent

Customer service:
The soap was a great deal and arrived quickly. Tory even included a freebie sample, and I was surprised since the "try-it" soap was such a good price already!

Product review:
The soap is beautiful (and I never thought I'd describe soap as beautiful!) Dh loves the scent and comments on it all the time. I plan to give him more soap from FFC for Christmas.
 
when and where:

Sept 06, HC Store with HC$$

Item:

2 lip balms

CS:

Fabulous!

Product Review:

Unbelievable...my mom even stole one from me! I was so impressed, I bought more!
 
When and where purchased:

Trade through email - Beginning of October

Specific item:

3 bars of Ocean Rain Soap

Customer service:

Wonderful as always. Quick emails, super fast shipping.

Product review:

I believe I have found my favorite soap of hers yet. Such a strong, clean scent. Makes your skin silky smooth after a shower. My dh loves the smell too. Wonderful!
 
When and where purchased:
Hyenacart, order #360

Specific item:
Aromatherapy Roll-Ons and a lip balm.

Customer service:
Excellent!!
I've bought stuff from Tory several times and she's always nice and patient with me. She doesn't mind me bugging her to get the cheapest shipping possible. I am cheap.
Shipping is always prompt, packaging nice, and always include a freebie.
To sum it up, Tory is awesome!!!

Product review:
Nice and smooth lip balm. Thin enough that I don't have to have a thick "coating" on my lips and enough to make my lips soft and not chappy. Smells yummy too!!
The Aromatherapy Roll-Ons are great!! They smell really nice and natural. I use them to boost my unscented deodorant and I smell really good. You really should try them!!

I love FFCS, I'll definitely come back for more!!
 
Where and When Purchased:

From her HC Sep. 06

Specific item:

6 Lip balms

Customer service:
Quick shipping.

Product review:
I got Apple, Vanilla, Gooseberry, and Ginger Peach and all of them are so yummy. I had severly chapped lips and they felt so much better after just one application!
 
When and where purchased:
Traded via email 9/2006

Specific item:
Various eo soaps, lip balm and buggie-be-gone lotion


Customer service: Excellent. Tori shipped as she said but the post office held up my box (probably busy stealing whiffs of soap!) but she was great the whole time.

Product review: I'll definitely be back for more!!! Everything is wonderful, terrific, FANTASTIC so far. The soap is fragrant and lathers up nicely.
 
Where and When Purchased:
8-24 On hyenacart

Specific item:

Order # 335 -- **FREE SHIPPING!!** Lip Balms-Regular Recipe!!

Customer service:
Great. She e-mailed me and told me when it would ship.

Product review:
It is wonderful. My girls and I had to use it right away. I will have to hide it so I can use it.
 
Where and When Purchased:
on HC, Sept 2006

Specific item:
Several bars of soap

Customer service:
Fast shipping, super sweet mama.

Product review:
I love the soaps. I haven't tried them all yet, but I know I will love them all. They are so yummy smelling, and I like that they aren't overpowering in smell.
 
Where and When Purchased:
on HC, Sept 2006

Specific item:
Vanilla Lavender featherlight lotion

Customer service:
Excellent Communication. Quick shipping.

Product review:
This is the most amazing smelling lotion ever. Best of all the scent lasts and lasts. I use it everyday now! My husband even commented without my telling him I was using a new lotion, how delicious I smelled, lol!!

I cant wait to try more!!
 
When and where purchased:



Specific item: Rosemary mint soap



Customer service:
Quick response to email and quick shipping.

Product review:

I won the rosemary mint soap free lottery. They quickly responded to my email with my info and it got to me so fast. The soap is wonderful. It is so invigorating and fresh smelling. And it works wonderful. I really love it and will defintiely buy some on Friday when it is payday. This has completely stear me away from soaps bought at the super market.
 
When and where purchased: 7/22
http://hyenacart.com/FrostFishCoveSoaps/

Order # 236 & 237

Specific item: Lip Balms

2 Exclusive! Lip Balm Tubes & 2 Moisturizing Lip Balms

Customer service: Outstanding CS. Ran into problems ordering from another place for a swap and Tory had my stuff shipped next day!



Product review: swap mama was happy
 
Where and When Purchased:
Through pms and this 9/06

Specific item:
Soap second lot, 2 animal soaps and a roll-on scent

Customer service:
Awesome communication, super fast shipping, awesome person to work with!!

Product review: Smells great! Looks great! Feels great! Thanks so much!!
 
When and where purchased:
HC August 2006

Specific item:

1 lb of miscellanous soaps with things in them clay, pumice and such.

Customer service:

Prompt email response and fast shipping. Everything was packaged up just right.

Product review:

These soaps are the best. I have made my own soaps and I just LOVE these soaps! I am in love with a lemon verbana scent with pumice inside of it I believe. I will be back for sure to buy up more of her soaps they are
 
Where and When Purchased:
On HC August 2006

Specific item:

1. set of 2 bath salts
2. 3 lip balms

Customer service:
Wonderful communication, super quick to ship. I paid for first class shipping, but when my box came there was a note that she was sorry it took longer to ship (1 day tops!?) and she sent it priority with a free full size soap. Does customer service get any better than that? WOW!!

Product review: My kids and I love our lip balms. Very smooth and great smells without being overpowering. The bath salts smell wonderful as well. AWESOME!
 
Won free lottery for basics sensual soap, vanilla lip balm, and bath salts 6/16/06 order #5.

Email from Tory was quick and friendly. I think I got the package the next day.

The soap is very creamy with a subtle scent. The lip balm smells great and is very smooth. I haven't been able to take a bath yet, but hopefully soon so I can try the bath salts. I will be buying more!
 
When and where purchased:

HC - June 2006

Specific item:

"Seconds" sampler pack of soaps

Customer service:

Very fast shipping and friendly emails!

Product review:

I have nothing but good things to say about Tory's soaps. I love them! In fact, she and I have been emailing now about a custom order for the holidays. I want the whole world (or at least my whole family) to know what a treat these are.
The moisturizer is just wonderful....I am very pleased and the smell is so light and feels so good on my skin!
 
Where and When Purchased:
On hyenacart July 2006

Specific item:

1. Just Pucky I Guess....Soaps
2. The Popular Girls ~Soaps

Customer service:
Excellent Communication. Quick shipping. Overall excellent. I will be getting more

Product review: I love them. I had checked out her reviews and got 1 set for a present and 1 set for myself. I had a hard time giving up the 2nd set. My hand are not dried out using her soaps. I always find my self reaching for them. I also use them on my baby and she come out of the bath so soft and yummy.
 
When and where purchased:

On hyenacart

Specific item:

Orange/Ginger Light as a Feather Facial Moisturizer

Customer service:

Excellent communication and very fast processing. She also made mine less fragrant b/c of headaches I have.

Product review:

The moisturizer is just wonderful....I am very pleased and the smell is so light and feels so good on my skin!
_________________
 
Where and When Purchased:
Through Swaps (private and board wide) 2006

Specific item:
many different scents of soaps
lip balm

Customer service:
Excellent Communication. Quick shipping.

Product review:
I LOVE Tori's soaps. They are awesome. I can use them on myself and my children, which is very hard to come by. We all have sensitive skin and when I had originally swapped with her, I let her know I was PG and couldn't use some herbs/scents. She sent me wonderful soaps and was careful to avoid the specific scents I stated. I will gladly purchase from her again, when I am in need of soaps.

I also got lip balm from Tori, it works well and the smells are nice
 
Where and When Purchased:
hyenacart in July 06

Specific item:

order no. 205 spotted soaps

Customer service:

Tory has excellent customer service and very quick shipping. i needed the soaps for a present for my dd's teacher, so Tory shipped them immediately even though she wasn't well. i got them in 3 days here in England. and she sent me so many samples. that was the only reason i was able to give the soaps away.

Product review:

i'm using the samples i have and love them. they are just so creamy and non drying and smell lovely. i'm using them on my kids too! i'm definitely going back for some more.
 
When and where purchased:
Through pm, in May

Specific item:
a pound of soaps (misc. kind), and oatmeal bath salts.


Customer service:
Excellent customer service! Nice communication, quick shipping, nice packaging. Really nice WAHM!

Product review:
The soaps are yummy. I love how soft they feel when I use them. Love the scents, strong, but not overpowering. The best bar soap I've known. DH loves his soaps too. I'll definitely buy more!
 
Where and When Purchased:
On hyenacart July 2006

Specific item:

a blend of soaps, lip balm, featherlight lotion

Customer service:
Excellent Communication. Quick shipping. Overall excellent:).

Product review: Wow- these products are amazing! I love the soaps- so creamy and yummy. I had originally bought these to gift a few of them and that won't be happening! Maybe next time:).
 
When and where purchased: 6.06 HYENA
Orders #-97, 98, 101,105,113,114,127

Specific item:
EXCLUSIVE!!! Apple Mint Soap
Unscented Calendula Soap
**AUCTION FOR DANAE** Felted Spa Basket
Limited Edition!! Slide Lip Balms
Exclusive! Lip Balm Tubes
sleepy time


Customer service: Perfect transaction every time, Soaps arrive in perfect condition/ well packaged. Friendly emails.


Product review: All soaps are equally lovely/smell great/non drying and relaxing to use. Will buy from over again and have. MY MOST FAVORITE SOAP-SLeepy time. The scent is soft and warm, the jojo beads relax me. Even my 8yr son loves this great scent, perfect for the whole family. I should note... the soaps have arrived soft at times they may need to cure for another 3 wks.
 
When and where purchased:
her hyena cart, wahm originals hyena cart, over a few months


Specific item:
Mystery Lip Balm, mystery auction (multiple items)

Customer service:
Great! Great communications and fast shipping

Product review: The lip balms are great, I plan to buy for my entire holiday list! For the auction, she managed to include a few items I wanted to try, and a few that I would not have ever tried on my own. . . For example, her salt scrub is the FIRST scrub I have ever used that did not give me a rash! She uses high quality ingredients, and I am very pleased with everything!
 
When and where purchased:

June 2006 (three separate shipments)


Specific item:

Mystery Lip Balm, Tangerine and Pomegranate lip balm, feather-lite moisturizer

Customer service:

Great! She answers e-mails quickly and ships orders pretty fast.

Product review: I love evewrything I got! The contest was fun (especially because I won something) and the prizes (T and P lip balms) were nice. The moisturizer is really nice with a pleasant scent and like it's name is very light.
 
When and where purchased:

6/18/06
Order # 89

http://hyenacart.com/FrostFishCoveSoaps/

Specific item:

"BEYOND Basics" Soap, Lip Balm & Lotion

Customer service:

Shipping was fast, wahm was very nice.

Product review:

I love the Apple Mint Lip Balm it tastes minty and smells so fresh, the soap is Honey Almond, gentle and smells sweet. The lotion is lovely and light, not greasy or sticky, the scent, Knockout, isn't my favorite, but thts just a preference.
 
When and where purchased:

June 13, 2006 Order #79 & #80 from FFCS Hyena Cart

Specific item:

100% Natural Deet-Free Bug Repellent Spray
Feather-light Moisturizer

Customer service:

WAHM was very helpful in answering my questions about both products and responded quickly. She also sent me a free sample of the moisturizer so I could test it before buying. She shipped very promptly.

Product review:

The bug spray is excellent with a pleasant smell although I do find that I need to apply it liberally to keep the mosquitos at bay.

The moisturizer is very nice. Extremely lightweight, absorbs quickly. I haven't had any problems with dryness or breakouts while using it. The scent (Orange & Ginger) is pleasant but not overpowering.
 
When and where purchased:

hc order a couple weeks ago

Specific item:

relaxing blends pound of soap

Customer service:

Communication was good, and shipping arrived quickly.

Product review:

I love the soaps! They smell great and they are not drying to the skin. I used the chamomile neroli on dd. As soon as I'm down to one bar I'm buying more.
 
When and where purchased:

through pms, also received some stuff in swaps

Specific item:

several different lip balm scents (including tangerine, coconut, coconut-lemongrass, key lime and others) and several of the soaps (including vanilla, valencia, muscle relief, palmarosa and several others)

Customer service:

Tory is really nice, she is great about answering any questions you have about ingredients, and she ships really quickly.

Product review:

The lip balms are very moisturizing and smell really nice. Thesoaps give a wonderful lather, smell delicious and are very gentle on the skin.
 
When and where purchased:

On hyenacart, order #75-76

Specific item:

basics sampler and 1 lb. manly soaps

Customer service:

Excellent communication and very fast processing. She processed my order at 11:00 pm and shipped it the next day, because I needed it for a gift.

Product review:

The soap has a wonderful smell and dh says it is working well. I would like to try more products, since these are very nice.
 
Where and When Purchased:
Through PMs - 6/19

Specific item:

Sleepy Soap, Deet Free bug Repellant, Natural Laundry Detergent, Warm Vanilla Sugar Scrub

Customer service:
Excellent Communication. Quick shipping.

Product review:
Ohmygoodness! These items rock! The soap smells *wonderful* and it is so gentle. I used it on my baby who has eczema flare ups from time to time. His skin is so soft and no reaction!

I'm already thinking about what I want in another order from Tory. Would *highly* recommend this mama!

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