Kindhearted Women has received 85 feedback comments and 7 negative(s).
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When purchased:
| Sep 4, 2008 | | Item: | Bullseye S/M | | Customer service: | poor communication | | Product review: | very slow delivery of product but the diaper itself was great. fit for a long time. | | 2009-03-26 12:36:16 |
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When purchased:
| Dec 4, 2008 | | Item: | Hand knit Cashmerino sleep sack | | Customer service: | Wonderful! | | Product review: | Absolutely gorgeous sleep sack. Better than I imagined! | | 2009-02-03 08:06:43 |
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When purchased:
| Dec 1, 2008 | | Item: | Lady bug Dundies 4/5 year | | Customer service: | Shipped very quickly! Very happy! | | Product review: | Wonderful undies. My daughter loves the fit and the fabrics! | | 2009-01-27 12:40:00 |
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When purchased:
| Oct 16, 2008 | | Item: | Grape juice NB/Small | | Customer service: | No problems encountered. | | Product review: | Beautiful diaper, I can't wait to use it | | 2009-01-07 09:15:03 |
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When purchased:
| Nov 28, 2008 | | Item: | Horse race Dundies 1T | | Customer service: | Prompt shipping, great service! | | Product review: | These are SOO cute! So Tiny, they fit my daughter great! | | 2009-01-01 10:38:22 |
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| Negative comment |
When purchased:
| Nov 28, 2008 | | Item: | Bright stripes S/M FFS Lottery **Black Friday special** | | Customer service: | terrible- zero communication. | | Product review: | there is no product to review. I won a ffs lotto and it was canceled/refunded without any explanation. | | 2008-12-28 11:45:46 | | Seller response: | I refunded everyone who paid for the FFS lottery that was set up incorrectly. It was 'bought' by almost 30 people. I had one diaper and 30 buyers. I had to give to the first who purchased it. I did leave a note in the paypal comment area to each person who paid for the shipping on this FFS lottery, with an apology. | | 2009-02-12 09:39:09 |
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When purchased:
| Nov 28, 2008 | | Item: | A childs clamp twist | | Customer service: | | | Product review: | My son will love it. | | 2008-12-08 07:19:13 |
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When purchased:
| Nov 28, 2008 | | Item: | Bright stripes S/M FFS Lottery **Black Friday special** | | Customer service: | | | Product review: | Yeah for all the fun on Black Friday! | | 2008-12-08 07:18:31 |
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| Negative comment |
When purchased:
| Nov 10, 2008 | | Item: | Grasshopper NB/Small | | Customer service: | Very Poor. Pretty much the same issues as others who left negative feedback (or not, but did mention the poor CS). Lack of communication, shipping time was way too long for "in-stock" items. Ordered & paid on Nov. 10, received Dec 5. (was shipped Dec. 1). Can't even follow own store policy of shipping in-stock items with 48 hours.
One of the diapers sent is not what I really purchased. See product review below.
Did include a kind-fold (aka prefold), probably as compensation.
I really don't like leaving negative feedback but I felt that the lack of communication and the inability to follow one's own policy shows unprofessionalism. I can understand that she is a busy mother of 5 and works only at night and might take just a wee bit longer to email back or ship my order, but I find it totally unacceptable when she stocked for Black Friday, but couldn't take 5 minutes to answer one of the two emails I sent prior to then.
| | Product review: | Bubblegum Fitted (Nb):
Not the diaper I purchased...isn't completely the same as pictured/described. Outer appears to be the correct color, but inner is purple and feels/looks more like cotton velour instead of natural BV. And the dye job on the inner is a bit splotchy.
Grasshopper Fitted (Nb):
Wouldn't know...claimed was oversold. Was replaced with Mistletoe fitted (as chosen by me). Mistletoe appears to be as pictured/described.
Diapers appear to be well constructed overall. | | 2008-12-06 12:09:35 |
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When purchased:
| Jun 4, 2008 | | Item: | Semi custom *Lemon lime* small | | Customer service: | Fantastic, no complaints. | | Product review: | Fantastic, no complaints. | | 2008-12-05 09:44:52 |
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When purchased:
| Dec 1, 2008 | | Item: | Organic cotton Boys briefs **SALE** | | Customer service: | hi
my name is bettina berg. i just purchased 10 boys brief from you. i also just realized that i never saw a size or a color when i was purchasing them. i am afraid i might have gotten the wrong thing and if so i am sorry, but i might have to cancel the order. i can't tell from my order what i got, as there is only an item number....
what i need is size: XS as my son is not quite 2 years old and very small. and in natural, not red or black.
if my order is not for this, i have to cancel it. i am sorry about this, i apologize for the trouble.
can you please let me know what i bought?
thank you
sincerely,
bettina berg | | Product review: | | | 2008-12-03 04:23:38 |
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When purchased:
| Oct 24, 2008 | | Item: | Tiki huts NB/Smal | | Customer service: | Shipping was a little delayed, but she sent me a matching wipe and a matching embellished prefold for free to make up for it! | | Product review: | I haven't gotten a chance to use the NB fitteds yet but they are beautifully made and they are nice and thick. | | 2008-11-19 04:18:50 |
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When purchased:
| Aug 10, 2008 | | Item: | Girls in London M/L | | Customer service: | Fantastic Customer Service! | | Product review: | We never got to use it, but it was a very well made diaper with a lot of time and attention in it! | | 2008-11-15 02:27:31 |
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When purchased:
| Oct 5, 2008 | | Item: | Jolly Roger NB/Small | | Customer service: | no customer service needed ;) bought in stock and shipped great! | | Product review: | EXCELLENT!! love her diapers! this is my 2nd from her!! | | 2008-10-17 04:50:14 |
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When purchased:
| Aug 11, 2008 | | Item: | Bubbles NB/Small | | Customer service: | No communication needed. Shipping was timely. | | Product review: | Beautifully made diaper, sure to be an asset in our stash. | | 2008-09-04 08:59:01 |
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| Negative comment |
When purchased:
| May 11, 2008 | | Item: | Buid your own Boxers or Trainers | | Customer service: | Poor. Owner was extremely difficult to get ahold of. Ordered in May. Shipped wrong item, received in June. I notified her via email to which she responded immediately for me to return them and he DID send money to cover the return shipping. Then nothing, no response to many emails, then finally she returned an email where I requested an update - to which she replied "Thanks" Out of the blue I receive an email telling me to go ahead and keep the pair that was sent in error (even though returned 2 months ago) then she said the correct pkg was mailed, the next day she tells me it will be mailed today, a few days later - it hasn't been mailed, then it showed up. She sent a coupon code for a free pair and seemed appologetic and sincere. Wonderful to talk to if she replies. | | Product review: | Never did get the custom that I requested. One fabric was substituted (which is ok) but the two fabrics were reversed from my request. Was wrong with the first pair but also wrong colour. This time right colour, but not what I wanted. Fits great, but 4 months later, not what I wanted. | | 2008-09-02 02:01:03 | | Seller response: | I am terribly sorry about this transaction and would like to make it up to you. This was the beginning of a rough time in my life which if seems to be coming to an end very soon. I am hoping I can correct this situation to your satisfaction. I would like to be able to send you your item, done correctly and the right size. Thank you | | 2009-02-12 09:44:28 |
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When purchased:
| Aug 2, 2008 | | Item: | Safari NB/Small | | Customer service: | great experience - Leslie was super kind and responded very quickly to all my emails. She had originally delisted the items to stock at a later date but HC somehow let me purchase them anyway and she honored that. Shipping was extremely fast. | | Product review: | Baby is still in the oven but based on appearance alone, these diapers are fantastic. They are some of the thickest and best constructed NB diapers I own. | | 2008-08-18 06:54:08 |
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When purchased:
| Aug 9, 2008 | | Item: | The kind teether | | Customer service: | Fast shipping | | Product review: | Nice quality. Wonderful teether! Love it! | | 2008-08-18 02:39:35 |
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When purchased:
| Apr 23, 2008 | | Item: | Hempers fitted *overstock* SALE | | Customer service: | | | Product review: | eh... I have added more velcro to the diaper to make it functional. The velcro that was on the diaper was weak and did not allow for many adjustments for a good fit (not that it stayed on for long with an active toddler and non-sticky velcro anyway....) | | 2008-08-16 04:17:08 |
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When purchased:
| Jun 4, 2008 | | Item: | Buid your own Boxers or Trainers | | Customer service: | Good communication. When there was a delay in shipping, KHW included a second coordinating pair of boxers to make up for it! Wonderful moms to work with, very accommodating and friendly. | | Product review: | Great boxers. I love how the seams are finished. It seems very comfortable. | | 2008-07-16 08:59:39 |
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When purchased:
| Jun 7, 2008 | | Item: | Fire Newborn | | Customer service: | okay. | | Product review: | Very precious diaper! Couldn't be happier with the quality. Took approx. 1 month to get from date ordered, yet worth the wait. Will for sure order more dipes from her. Thanks a bunch for the fantastic fluffy! | | 2008-07-03 11:45:25 |
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When purchased:
| Jun 7, 2008 | | Item: | Animal parade set Newborn | | Customer service: | Okay. | | Product review: | Very very cute diaper. Took almost a month from the date I got it on hc during a stocking, yet I understand. If you have the patience to wait a bit on these diapers...they are well worth the wait. Thanks a bunch for the ever so cute fluff...I'll be back for more for sure! | | 2008-07-03 11:43:56 |
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| Negative comment |
When purchased:
| Jun 7, 2008 | | Item: | *Build your own* Bamboo Prefolds | | Customer service: | AWEFUL! This is one of the worst transactions I've ever had with a wahm! I purchased an obv prefold on June 7th, and I heard from her two at the beginning of the month informing me that there was an oversell, and another time b/c I asked about a custom order. I have emailed her several times asking about it, gave her plenty of time to respond, I have now escalated a paypal claim. She has restocked her store ~twice~ since I have purchased my prefold, she should have emailed me by now!
Her diapers are beautiful, but she is not to be trusted! | | Product review: | I don't have it! I wouldn't know! | | 2008-07-01 11:02:08 | | Seller response: | I am sorry about the lack in communication. My life became overwhelming at this time and I was in over my head. I can only apologize, learn from this and offer you something in compensation for my lack of CS and promptness. I would happily send you a prefold of your choice. | | 2009-02-12 09:42:18 |
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When purchased:
| Jun 26, 2008 | | Item: | Beach stripe Small **6 hr Lottery to purchase** | | Customer service: | The diaper arrived to me in record time! Thank you so much!!
Tracy | | Product review: | | | 2008-07-01 07:23:29 |
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When purchased:
| Jun 11, 2008 | | Item: | Circus stripes Newborn | | Customer service: | | | Product review: | Great diaper! | | 2008-06-20 05:05:39 |
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| Negative comment |
When purchased:
| Jun 7, 2008 | | Item: | I see spots S/M | | Customer service: | It is June 18th and I have still not received my diapers. One of which I was told oversold and is not coming. I have not been refunded for that money yet. I have em'd several times asking about this and I only received one em back which was the one saying they oversold. | | Product review: | I have not received the product yet. | | 2008-06-18 08:58:18 | | Seller response: | Unfortunatly we were oversold on many diapers at our last stocking, this is something we cannot control on HC. All customers were emailed and given the option for the item to be remade, exchanged or refunded. Since most opted for their order to be remade I have been working hard to please each purchaser. I did email back stating the item can be remade or refunded. A refund will be made for this purchase. I am sorry about the items being oversold. | | 2008-06-19 01:05:07 | | Buyer resolution: | I was never emailed. I still have no idea what is going on? It has been 12 days and this is the first I have heard about the remaking of the diaper. | | 2008-06-19 10:28:05 |
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When purchased:
| Apr 13, 2008 | | Item: | Chocolate circus **Semi Custom** | | Customer service: | Took quite a while for her to reply to my initial email about my options for the custom slot and didn't seem to have read my previous emails when she did eventually reply. | | Product review: | | | 2008-06-03 12:38:46 |
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When purchased:
| Mar 8, 2008 | | Item: | Dragonfly Medium **2nds** | | Customer service: | good | | Product review: | beautiful diaper, one of our favorites | | 2008-05-06 06:29:43 |
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When purchased:
| Apr 21, 2008 | | Item: | Funky flowers **S/M | | Customer service: | fast shipping even to Canada! | | Product review: | Second time buyer for a reason :) Very well made diapers. | | 2008-05-06 06:27:19 |
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When purchased:
| Nov 29, 2007 | | Item: | Sleepy bears Small | | Customer service: | shipping is a little slow and sometimes communication is lacking. but she is quick to try to ammend. | | Product review: | the diaper was perfect. it is wonderfully made. | | 2008-05-05 07:58:14 |
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When purchased:
| Dec 27, 2007 | | Item: | Stick kids Small | | Customer service: | customer service was ok. shipping was a little slow. but she is quick to respond to emails. | | Product review: | the diapers are top of the line, perfectly made. | | 2008-05-05 07:57:22 |
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When purchased:
| Apr 16, 2008 | | Item: | Very Brady **Small | | Customer service: | Fast shipping, good service | | Product review: | Very well made diaper | | 2008-05-03 10:32:31 |
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When purchased:
| Apr 16, 2008 | | Item: | Lemon lime **Small | | Customer service: | customer service was wonderful. very quick to respond to email. there was a delay in shipping which she very nicely explained to me and once it was shipped it was very quick to get to me, and she threw in an extra prefold for the trouble. | | Product review: | extremely cute and very well made diaper | | 2008-05-02 02:16:59 |
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When purchased:
| Apr 14, 2008 | | Item: | Chocolate circus **Semi Custom** | | Customer service: | customer service was wonderful. she emailed me within 24 hours of purchase asking what i wanted in my diaper. the diaper was made and shipped within 2 weeks with another of my purchases. | | Product review: | the diaper is wonderfully made and extremely cute. | | 2008-05-02 02:15:46 |
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When purchased:
| Apr 16, 2008 | | Item: | Tree frogs **Small | | Customer service: | customer service was great. she quickly responded to my emails and since there was a delay in shipping she even threw in an extra prefold. | | Product review: | the diapers are top quality. perfectly made. | | 2008-05-02 02:14:24 |
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When purchased:
| Mar 8, 2008 | | Item: | Fancy Kind-folds | | Customer service: | Product oversold and she was great with communication and working with me! Super friendly and nice! Got diaper super quick! | | Product review: | This is a beautiful diaper and is very well made. One of my favorites now! | | 2008-04-22 01:01:06 |
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When purchased:
| Mar 15, 2008 | | Item: | Vegan soft sole shoes Rock Stars **SALE** | | Customer service: | Fantastic! Leslie is always very pleasant in her emails. | | Product review: | Love these shoes. They're the only ones that fit DS's chubby little feet! | | 2008-04-09 11:34:49 |
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When purchased:
| Apr 2, 2008 | | Item: | Wooden hand carved soap deck | | Customer service: | Wow was this ever delivered fast! excellent! | | Product review: | Lovely, very smooth and well made! Thank you so much! | | 2008-04-08 07:52:06 |
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When purchased:
| Mar 17, 2008 | | Item: | Small clover **12hr auction** | | Customer service: | Leslie was very understanding when i accidentally purchased her auction listing, and even let me get it for the starting price. she is very quick to respond to emails and shipping was only a week and a half, which i consider very timely. | | Product review: | the diaper is gorgeous and very well made. the color is just as bright as the listing | | 2008-03-27 01:32:06 |
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| Negative comment |
When purchased:
| Nov 25, 2007 | | Item: | *Build your own* Prefolds | | Customer service: | TERRIBLE the WORST EVER!!! I have never delt with someone since cloth diapering like her. I would never ever buy from her. Make sure before you buy anything from this person that you check out ALL her negative feedback on here, diaperswappers, and juiceyapple on yahoo. She has done this again and again and again to people. To bad I learned of this to late.
Here is what happened...
In November this started and I was asking her questions about what I could get and everything. It was ages after she said she could do what I wanted and she had never gotten my diapers done This started around November 17th. On the 29th of November I sent another email asking how long it would be until my diapers were done. She responds and says this....I am working as fast as possible to get all orders out by Sat am. We didn't expect so many orders, its great just working hard!
After weeks more of waiting and NO word from her I sent another email to her about my diapers and on the 31st of December this was her reply....Hi Laura, There was/is a delay in your order. I had thought I emailed you. (having my oldest and dh home for a whole week has made me lose my mind) The delay was because we sold out of the vroom vroom and the PRR trains. I do have many more fabrics that are not on the website gallery. I will add a 7th prefold since this was my oversight. We have many of the Heather ross prints, the dogs, horses, russian dolls. Also many of the uniqe Michael miller and alexander henry prints.
Again, I apologize and hope the extra prefold will make up for it..
Leslie
Now in over 6 weeks WHY had she not emailed me to tell me she had sold the fabrics out?
SO I responded and told her I was upset with her business dealings and I KNEW I was not the only momma she had done like this so again on the 31st she sent this email.....As a customer myself I do understand your hesitancy and I am sorry. As soon as you pick replacement fabrics I will mail them out ASAP. Here is the link to the fabrics we have been able to list so far, several are out of stock. We are waiting for our web mama to take them off the gallery. however she is out of town for another week. Again, I do have the HTF fabrics also. If you are interested in the ones I mentioned let me know, I will send photos via email.
http://www.kindheartedwomen.com/fabrics.php
On the 2nd of Jan I was still trying to get things straightened out and get this order to me and I sent her this email....The dots are fine thanks:). Do you have any idea when this order will be complete?
Thanks,
Laura
On the 2nd a few hours after I sent her that email she sends this one....It is done
That was ALL she said
So I respond with this....Okay. Thank you. IF you don't mind just send me a shipping confirmation and if possible a tracking number.
Laura
So this went on and she then said I owed additional fees etc
Here was my response on the 2nd about that The last I heard from you prior to these emails, my order was ready to ship. I sent you payment through pay pal and you never sent me anything for any additional fees. If you did when you respond to this please include a copy of any invoice sent with the date etc on it. How were my orders ready to send originally if there were to be more fees? I am a bit confused.
Laura
Now how were my diapers ready to ship if I owed for them and she had never asked for additional fees. Also in the beginning back in Nov I have about 3 emails where I asked her if I owed her more. She never ever responded to them. I have ALL MY emails if you all need to see them to verify I am telling the truth.
On the 3rd this was her response...Well, sometimes I mail pkgs to certain customers even if they have not paid in full. I just mail out and await payment and have not yet had a customer that was not able to pay, I have even taken payments. You did pay the initial custom order price and the shipping. So I would have gone by that and just shipped. There is no way I could sell 6 bamboo prefolds for $9.50. Do you still want the order?
Then on the 3rd of Jan at 9:44 am I sent her this....I am a bit confused. I am not trying to upset you but first you said you sent me an invoice. I haven't gotten another invoice. I have excellent feedback, so it isn't that I do not want to pay it is just that your story has not added up all along. Last night you said you sent me an invoice. Now your saying that you were going to mail it out even if it hasn't been paid. I am just a bit confused, sorry.
Laura
FINALLY just to get this over with I told her to PP me for the total she felt I owed her
I had trouble with my original PP account. Once you get to a certain amount you have to be verified and that takes a few days so I set up another PP account and told her to send the invoice to that one. Then this is where more emails started....
This was sent on the 7th
Hey mama I need to know if you still want this order. I sent the PP reminder 2x's. If you do not want it let me know so I can move onto the next order.
Leslie
I am trying to pay for the diapers. For some reason paypal isn't letting me do a cc payment. I do have funded pp but it is at another email addy. Can you send this bill there so I can pay you. Thanks!!
Laura
PS the email addy is anxscrunchymomma@yahoo.com
On the 8th she sends this one...Hmmm that is strange both my paypal s take CC I can send the invoice to the other addy if you cant get the first one to work, just let me know!
Didn't I already say to send it to the first one?
at 4:44 the 8th I sent her this...I am not verified on there and it says I have reached my limit until I can verify my bank account which does take a few days!!!
Laura
ugg that's a pain. Do you want me to go ahead and cancel that one and send to your other addy?
Sooo on the 9th I STILL never got an invoice to my other PP so I sent her this email....
Hi,
I was just wondering if you had sent me the bill to the other pp addy. I want to get you paid and get this taken care of FINALLY LOL.
Laura
SO then that day she sends yet another invoice to my old PP account after me telling her over and over I couldn't use it.
On the 10th I sent her this.....Hello,
I am not trying to be difficult but I needed this sent to my OTHER paypal account so that I could pay out of it. This will automatically try and sent it through the other one and I can't do it through this one until I can verify my bank account. That won't be for another couple days still. The other paypal account is anxscrunchymomma@yahoo.com If you send it there I will pay it sometime today!!!
Thanks,
Laura
She responds with...LOL no problem!!!
In a message dated 1/9/2008 7:41:37 P.M. Mountain Standard Time, SoldiersMami721 writes:
Hi,
I was just wondering if you had sent me the bill to the other pp addy. I want to get you paid and get this taken care of FINALLY LOL.
Laura
Laura yes I did send it. You should be able to see it in your paypal once you log in
Sooo on the 15th of Jan she AGAIN sends me an invoice to my old PP account. AGAIN!!!!!!!!!!!!
So I send her this on the 15th...The bill is still being sent to the SoldiersMami721@aol.com and not the anxscrunchymomma@yahoo.com
Thanks
Laura
The 18th...3 DAYS LATER she responds with this....
OMG,,, I could have sworn I changed the addy. O please excuse this gigantic font. My dh changed it because my eyesight is horrible. But i think he is playing with me!! Anyhow, I will resend your pp $ req and I will ship out asap.
Take care
Leslie
FIANLLY on the 25th of Jan I sent her this message
After much thought and consideration about this, I have decided to contact and get advice from my lawyer on this matter. You have successfully drug this out so long I can now not file with pay pal. Your 1 free diaper is NOT compensation for as long as I have been waiting on diapers that are supposed to be finished. I have forwarded him ALL the emails that you have sent me from the beginning. I am expecting you to fix this or I am going to have to have my attorney to take action. I want you to know I am not the type to just contact a lawyer. I have one that I have used for business purposes for years. This is a last resort for me but we had a contract,which you have broke and refuse to fix.
Laura
Then she responded with this...if you notice she says in here that she will not send without payment for anyone but in one of her original emails she says she sometimes does that. She continued to send PP invoices to the WRONG PP account after me telling her many many times that it was wrong. I would have willingly paid her. My feedback on here and on diaperswappers is excellent and also on ebay. You can check and verify
| | Product review: | | | 2008-03-20 08:01:48 |
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When purchased:
| Mar 8, 2008 | | Item: | Candy stripes boxers 2T *2nds* | | Customer service: | Excellent! | | Product review: | These are great, nicely made, a good fit and my son loves them. | | 2008-03-20 06:50:20 |
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When purchased:
| Mar 8, 2008 | | Item: | Elements small | | Customer service: | customer service was wonderful. she was very quick to respond to my emails and the diapers were very timely shipped. | | Product review: | very well made and exactly as described | | 2008-03-17 01:24:30 |
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When purchased:
| Mar 8, 2008 | | Item: | Small Lemonade | | Customer service: | customer service was wonderful. she was very quick to respond to my emails. she combined and refunded me for shipping. the shipping was very timely also. | | Product review: | the diapers are wonderful. they are exactly as described. | | 2008-03-17 01:23:20 |
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| Negative comment |
When purchased:
| May 28, 2007 | | Item: | Funkadelic flowers Medium | | Customer service: | She kept "forgetting" to get back to me with a total for my order and then wound up selling my dipes to someone else. | | Product review: | I've bought from her in the past and while her dipes are TDF, customer service has always been slow. Too bad because the diapers are top notch, if you get them. | | 2008-02-20 02:22:25 | | Seller response: | I do not recall what customer states happened with this transaction, it has been a year since the sale. However, I will complete the transaction to make things right. | | 2008-02-20 03:14:28 | | Buyer resolution: | I no longer need the diapers. | | 2008-02-20 11:02:55 |
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When purchased:
| Jun 24, 2007 | | Item: | Pound puppies Small **2nds** | | Customer service: | A+! | | Product review: | I love the diaper, it is tucked away for a future baby one day, and I hope I am able to use it soon. Thank so much. | | 2008-02-18 12:51:45 |
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When and where purchased: won FFS Lottery from kindhearted woman on Dec. 18th. I paid the shipping cost the same day
Specific item:Hot Cocoa baby gift set 24 HOUR FFS Lottery free priority ship upgrade
Customer service:After 3 days I contacted KHW to inquire about choices for the diaper inner. I was told that there had been a mistake and I had NOT won, that HC had choosen two winners. I was offered a different product and was told it would take several weeks to receive the item. I responded and told KHW that I would not hold them to the lottery and that I forfeited any possible winnings. After all it's not their fault that HC messed up the lottery. I asked for a refund of my shipping costs. I was told that was no problem and I would receive an immediate refund. That was Dec. 21st. I never received the refund. I contacted KHW again later in January to inquire again about the shipping refund. I received no reply. It's not a lot of money, but I feel that I deserve my shipping money back as I told them not to send me anything.
Product review:nothing to review, just dissapointed in the customer service. |
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When and where purchased: on hyena cart dec 27 2007
Order # 1148
Specific item: stick kids small diaper
small, terry and bamboo velour
Customer service: ok, it took 2 weeks to get to me which seems kind of long being an instock item
Product review: i love the diapers, but dont love the shipping time |
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When and where purchased:
Oct 26, 2007, KHW HC
Specific item:
1 X Wee little pup Small
Customer service:
I contacted Leslie on Dec 14 to tell her that I still haven't received the diaper I ordered a month and a half ago. (In the meantime I ordered another diaper from her and even though it was a custom, it had already arrived.) She told me she had maybe mislabelled the package and will look into it. No other response after that.
On Dec 30 I contacted her again, asking if she remembered when the diaper was shipped since I still hadn't received it after 2 months. She said she would check the delivery confirmation and that maybe my package slipped under the van seats when her husband was taking it to the post office. Again no other contact after that.
On Jan 1 I contacted again and asked if she had checked the delivery confirmation. She replied on Jan 3 and said she found my package and two others in her van and would mail it priority the next day. I thanked her and sent her the shipping address.
Yesterday Leslie sent me another e-mail saying she found her notebook and the note "shipped at the PO" for my order. She said she maybe sent me a wrong package (??? - I suppose that would explain the same package being shipped to Europe and sitting in her van at the same time?).
So right now I have no idea what to think. Was my package even sent? Obviously not, since she said she found it in her van. Was another package sent? I have no idea, I haven't received it after more than 2 months and I don't see the point if I receive one that is not the one that I ordered.
I have to admit I made both of my orders before reading feedback here and I don't intend doing the same mistake again (ordering before reading feedback). Because if I had read it, I don't think I would have made any of the orders. (Although I do really like the one diaper that I managed to get.)
I feel really bad for leaving this feedback because all of the feedback I've left until now was positive and I've bought a lot of stuff from HC. I will update this if something changes.
Product review:
No product to review.
ETA: I got the diaper today, it was sent Jan 24th. The diaper itself is very cute, although not the color I ordered (I ordered a light blue one and got an off-white). |
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When and where purchased:
Nov 16, 2007, KHW HC
Specific item:
You chose all *Build your own, small **Last BYO of the year**
Customer service:
OK. The order was made on Nov 16 and on Nov 27 Leslie told me it should ship that afternoon. I got it about 2 weeks later, which is ok, since I'm in Europe.
Product review:
A very nice diaper, I like how the hand-dyed job turned out. |
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when and where: kindhearted women nov. 29 2007
order number 1131
items bought: small sleepy bears
description: small bamboo velour with snaps
cusomer service: i am sure that there was a reason, but it seemed hard to get ahold of either leslie or Tracey. and the item took about 1 1/2 to 2 weeks.
comments: the diaper however was excelent, i absolutely love it! |
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When and Where:
Nov 21 2007
What:
2 Different orders of Fitteds (cotton print outter velour inner)
Customer Service:
Though Leslie was polite in her emails, it did take quite awhile to receive a reply and the items were not mailed for 1 week.
Product:
Soft and squishy diapers! Great quality and attention to detail. Both the Mommas I bought this for were happy with the product despite the delay in shipping. |
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When and where purchased: Kindhearted Women
Specific item:
BYO prefolds
Customer service:
I initiated email and got a response the next day. Email communication seemed slow, but I did get all questions and request answered within a day or 2. Shipping was relatively fast. Wait time for customs was stated to be 2-4 weeks and I received my prefold exactly 2 weeks after purchase.
Product review:
The quality of the bamboo velour is the best I have seen. It is the easiest material I have ever pinned. The pins glide through. The material has a great deal of stretch so I should have sized down. The contruction was very nice. A beautiful prefold. Highly absorbent because I asked for bkt in the hidden panel. |
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When and where purchased:
October 15, 2007
Specific item:
Two in-stock diapers
Customer service:
Less than acceptable.
It's almost impossible to get a hold of Leslie. My package was delayed at customs, and I tried to get a hold of someone to make sure it was sent and it took 5 or 6 emails over a period of a week, and eventually emailing Leslie's partner before Leslie finally responded. Once the diapers finally arrived, one of the snaps immediately broke - this is before it was ever washed or tried on. I wasn't even going to send it back because it would take forever and it was one of the snap-down rise snaps which wasn't really necessary for us, I just wanted to let her know but she never got back to me.
Almost immediately after posting my concerns on a Diaperswappers thread, Leslie emailed back asking if I ever received the product. I responded, forwarding my previous email to her. She still hasn't gotten back to me and it's been nearly a week.
Oh, and I must add, one of the diapers I purchased wasn't actually in stock and she replaced it with a different type of diaper in the same fabric without asking if that was alright first. She did offer a $5 discount for future purchases, but since I won't be purchasing there again, that is pretty useless. If she had let me know prior to shipping the items, that would have been totally fine by me. Again, poor communication.
Product review:
The diapers function fine. As I stated above, one of the snaps broke off just after they arrived to me. Though the diapers are well sewn, the pattern for the diapers wasn't very well thought out. The snap-down rise doesn't function properly, since when the rise is snapped down, you can't use the soaker in the diaper (it's way too long). Using the diaper without the soaker is totally pointless since the soaker gives the majority of the absorbancy. Really scratching my head about this one.
UPDATE January 2/2007:
Leslie posted on a Diaperswappers thread regarding KHW customer service and informed me that she tried to email me, but it's obvious it didn't get through due to her ISP. (Whether we choose to believe her or not, is clearly our own decision). She also offered me a refund, to fix the diaper, or a new diaper... I'm not going to take her up on the offer, because the diaper still functions fine without the snap and that's not something I ever wanted. I just wanted a response, which now I have. |
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When and where purchased:
Hyenacart.com
Specific item:
Two in-stock diapers and one custom diaper
Customer service:
Horrible customer service.
I ordered these three diapers on September 11. On September 12, I received an email asking for specifications on the custom diaper and stating that the diaper would be shipped in 2-4 weeks. I responded that very day.
The two in-stock diapers arrived, but after four weeks went by with no custom diaper and not a single update, I emailed to ask for an update. I received no reply, so I emailed again a week later.
I received an email stating that my diaper had been delayed because of a family emergency/health problem and would be mailed within two days. However, according to the timeline in the email, the emergency happened after the four week mark had passed, so it shouldn't have affected my order. Still, I tried to be patient and understanding, so I waited.
A week and a half went by with no sign of the diaper, so I emailed asking for a Delivery Confirmation number. Two weeks went by with no response, so I emailed again. A week after that email, three weeks since the diaper was supposed to have been shipped, I received an email that did not give me the DC but instead said that she would look into it.
Another two more weeks went by with no update and no diaper, so I emailed asking for a DC or a refund. When that email was also ignored, I filed a complaint with PayPal and am awaiting a refund. It has been over 11 weeks since I ordered the diaper.
Update: A couple days after posting this, I was contacted by the WAHM. She gave me the Delivery Confirmation for the in-stock diapers and tried to claim it was the DC for the custom diaper. When I called her on it, she sent me my refund.
Product review:
I can't comment on the custom work because I never received my custom diaper. However, I wasn't impressed with the quality of the two in-stock diapers I ordered. One had serging that was coming unstitched. The other was listed as a second because of elastic that was "slightly tighter than usual," yet the elastic is so tight that it is drastically smaller than normal, making it more like a doll diaper. |
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When and Where: Sept through email
What: Isabooties (2 pairs)
Customer Service: Leslie was always friendly in her emails. Helped me with special-order items (not in stock).
Product: Great! We absolutely love our Isabooties. They are the only shoes we've tried that don't leave red marks on our chubby babies. |
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When and where purchased:
May 16, 2007, May 29, 2007, Sep 4, 2007, more dates
HC KHW store
Specific item:
squeaky shoes, 3 dipes, and 3 more a few outfits, and MORE dipes.
Customer service:
Communication was very fast, excellent customer service, extremely fast shipping!!
Outfits are awesome. OF course I just love KHW dipes. Leslie makes really cute clothes too.
Product review:
KHW dipes are AB-FAB. I love them, and Leslie is super sweet to deal with. Great outfits Leslie's sewing is amazing. |
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When and where purchased:
Kindhearted Women HC Store order #1012
May 24, 2007
Specific item:
YPA small diaper slot
Customer service:
Upon ordering, received an email asking specifics of what fabric, color of snaps, etc... The email stated that custom turnaround was 3-4 weeks.
I emailed my info and didn't hear anything back for a while. I received that diaper in the middle of July. It was the wrong fabric. So I contacted Leslie and she offered me either a refund or an exchange. I initially wanted a refund, so emailed Leslie back and sent the diaper back. I received an email on August 8 that she had gotten the returned diaper and wanted to know what pp address to send the refund to. I promptly emailed her back the info.
I didn't hear or receive any refund. Then I got an email on August 19, apologizing that she was behind on stuff and asking me again if I wanted a refund or a remake. I told her I'd actually like a remake instead b/c I was having twins and could really use the diaper. She said no problem and offered to make 2 diapers! So I emailed her the fabrics I wanted. I got an email on September 4 that they would be shipping that week. Some of my emails had gone to her spam folder, so I emailed her back to make sure she got the right info and my mailing address. I received another email on September 17 that both diapers were shipping out that day. I finally received that diapers on September 26. All of the emails with Leslie were very courteous and she apologized for having missed some of my emails due to a spam filter.
Product review:
The diapers are just what I requested! They are so soft and well made. Thankfully the babies haven't arrived yet, so I will get use of out them. |
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When and where purchased:
Kindhearted Women HC Store
April 7, 2007
Specific item:
YPA Custom diaper slot
Customer service:
Communication was lacking and many of my emails went unanswered. I did eventually received the diapers I ordered plus a free one as an apology for the delay, but they did not arrive until 4 1/2 months after I ordered them.
Product review:
The diapers look beautiful and well made, but unfortunately ds was already in the next size by the time they arrived. |
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where/when purchased: KHW HC
specific item: Products/services purchased: BYO custom fitted goldfish diaper
customer service: I won the goldfish diaper auction and paid, noting in the PP notes section the type and size diaper I wanted. I didn't hear anything for a while and emailed her asking about it. She told me she had lost her purchase history when HC crashed and asked which diaper I had wanted as she had a few different ones ready. I told her it was the large ss but never received anything. I had purchased from her before so I kept putting off filing and let the 45 days pass without filing.
product review: Unknown as I never received the item
Update: I received a package of three fitted diapers from her in late October. They are wonderful! The fit is superb and they are a cute as can be. The extra 2 diapers were totally unexpected and a wonderful surprise! |
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When and where purchased:
Leslie Bush received my 9 diapers to fix the elastic on February 3rd(per her e-mail)
Specific service:
Elastic repair for 1 med. FuzziBunz, 4 petite FB, 1 large FB, and 3 large Swaddlebees
Customer service:
E-mail communication--Sometimes answered immediately, sometimes days or weeks later, sometimes never answered
Delivery time--Received one diaper after 5 months, never got the rest
Were there any issues--Time spent waiting for diapers and my package and another lady's were switched and she sold my diapers -- details below
Product review:
The work on the one diaper I received was excellent
Details of transaction:
I had 9 diapers that needed elastic fixed. I sent them to Leslie Bush of Kindhearted Women and paid her in advance. She received them on February 3, 2007(per her e-mail). After a couple of months, I e-mailed her to find out the status of the repairs. She said she had family difficulties and that the wrong elastic had been ordered, so she had to re-order, etc. OK, more waiting.
June 8th, I sent another e-mail asking for an estimated shipping time. Received a reply on June 17th, saying she would mail them Monday priority shipping. On June 30th, I received 6 large FBs that were not mine. I e-mailed her that day. Next day, she apologized and said she switched the labels on the two packages by accident. On July 5th, she sent me the money to mail the other ladies diapers back.
Frankly, at this point, I was scared if I mailed them right away, the other lady could potentially keep my diapers and have her own as well. Also, it had been FIVE months at that point. I decided to wait to mail the diapers until I received mine(Bad choice--hindsights 20/20). Within a couple of weeks, I received one of my diapers that Leslie forgot to put in the original package(thank goodness I got one back!). Still didn't get the ones from the other lady.
I sent an e-mail or two a couple of weeks before that when Leslie was out of town, she responded when she returned mid-July. I then sent her e-mails about once a week during August that received no response. I asked her for the other lady's e-mail address or some way of contacting the other lady so we could sort it through without having to use Leslie as a go-between since maybe 2/3 to 3/4 of the time Leslie doesn't respond to e-mails(I didn't say that part in the e-mail).
Finally, with no responses at all from Leslie since July 24th, I decided to do the right thing and send the other lady her diapers and hope for the best. I didn't have a lot of hope for my diapers honestly. I mailed the lady her diapers on August 17th(included my e-mail address in a letter I sent with it). The lady e-mailed me the day she received them. She had used my diapers and then sold them. She said she had not received any answers from her e-mails to Leslie, and didn't know what else to do. She asked me what I thought needed to be done to make things right. I told her I thought my diapers were worth $80 and she could paypal me. I didn't hear from her for a week, so I e-mailed Leslie telling her what had happened and that Leslie should pay me for the diapers if the other lady didn't respond and it was Leslie's error that caused all this. Well that got Leslie's attention. Leslie told me that the other lady sold my dipes and she should pay me. Leslie also e-mailed the other lady and I heard back from the lady that day or the next.
The lady agreed to paypal me $65 for my diapers(her original offer was $50 and I was just glad to get anything). I feel like my 8 EUC diapers(4 petite FB, 1 medium FB, 3 large swaddlebees) were worth $80(I base this on the ones being sold on diaperswappers). They had no stains and once the elastic was fixed, they were in excellent condition. Leslie did not answer either of my e-mails asking her to pay me the $15 difference(2 e-mails were sent, one week apart). |
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When and where purchased:
kind hearted women, order 1054, july 5, 2007
Specific item:
small cherub diaper
Customer service:
very slow shipping, and no communication from any of the business emails i tried from their site. i finally was given another email address from someone on HC and was able to contact leslie and find out what was going on with my instock diaper.
Product review:
very nicely made and soft diaper, the perfect size for a newborn. |
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When and where purchased:
Order # 1011 from Kindhearted Women HC
Specific item:
2 Build Your Own Small diapers
Customer service:
She went above and beyond! I picked out two prints and but she had just run out of one very HTF print. She sent me pictures of a ton of fabrics that she had in stock but had not uploaded to her gallery yet, there were several great fabrics and I picked one.
I had asked her to make it colorful and GN.
When the order arrived....she had found one more piece of the HTF fabric! She had also hand dyed the inners the most wonderful colors. I am very pleased. The bamboo velour inner was nice enough to convince my sister to try CDs.
Product review:
Very soft and very well made. Have stood up very well. |
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When and Where Purchased:
March 2007
KHW HC
Specific Item:
one pair of unders size 2/3
Customer Service:
Dissapointed. Communication is lacking. . All communication was initiated by me. The last communication I received was on June 30th stating my order would be shipped Monday, which would have been July 2nd.
*UPDATE* Item arrived about 4 months and 1 week after initial order. There were some extras in there, but one was for a boy, and the other is too small. The girls are using them with their dolls.
Product Review: The sewing is great, the one pair first nice.
Updated |
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When and Where Purchased:
April 2007
Specific Item:
one pair of boxer briefs, one pair of boxer trainers
Customer Service:
leslie and i live nearby and were trading some stuff so when i delivered, i was able to pick out what i wanted from her sewing table
Product Review:
awesome! the prints are adorable and the trainers with the OV middle are the first thing i put on my son when he wants to be without a diaper. they're a bit big, but that's okay since he won't be PLing for at least another 6 months and by then they'll be perfect. i suspect that even after he's been in underwear for a while, he'll still like the softness of the trainers which aren't overly padded or bulky at all...they're just right! |
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When and where purchased:
On KHW site as they were sold out of the teether on HC
June 22, 2007
Specific item:
The Kind Teether
Customer service:
Purchased Item on the 22nd of June. Never received notification of payment received (other than my paypal receipt). On July 2nd I decided to ask if the item had shipped since I hadn't received any notification or the teether. Received a very nice reply same day from Tracy that she would forward my inquiry to Leslie, her partner that handles the teethers. Never heard back from Leslie but did receive an automatic notification the next day that the item had shipped. I would have appreciated a reply with an apology or explanation as to why it was delayed but that never came. I received the item yesterday (July 6th) well packaged.
Product review:
On a positive, Jacob LOVES his teether! We've tried so many different types of teething toys, blankets, frozen rags etc and he would not use them. So, I was pleasantly surprised to see him actually using this and within a day he's quite attached. I might need to get my hands on more just in case this one goes missing. |
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When and where purchased:
KindHearted Woman HC, November 30, 2006
Specific item:
The Kind Rattle
Customer service:
I purchased this rattle as a Christmas gift for my daughter. A week later I had not heard anything and didn't have a rattle so I sent an e-mail to find out if it had shipped or not. Recieved no response. A few more days went by and I sent another e-mail, finally got a response and a promise that the rattle would ship within 2 days. Another week went by with nothing. 2 e-mails from me later I was told that the rattles had oversold and I could either wait for a new shipment or get a refund and $10 off coupon. I opted for a refund as it was now nearly the holiday the rattle was intended as a gift for. After 2 e-mails from me I was refunded, I never recieved the $10 off coupon.
Product review:
N/A
ETA: 9/27/07 I received the $10 off code. |
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When and where purchased:
HC april 25 2007
Specific item: Small 'naked' bamboo *2nds*
Fast shipping
I can't wait to use this diaper on my next baby!! It is so soft! |
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When and where purchased:
Purchased Feb.9/07 from www.hyenacart.com/kindheartedwomen along with a deal through HC Store
Specific item:
Build your own Boxer Briefs/Trainers
Customer service:
Amazing customer service. She took the time to answer my questions thoroughly and made the boxer briefs into trainers which suited our needs better. The order was completely quickly and the shipping was also very quick.
Product review:
These are soo stinking cute! DS also seems to really like them. He was excited to wear his "big boy boxers". They also held in one pee great. |
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When and where purchased:
HC order # 298 purchased March 20th
Specific item:
Your littlest Sweetheart **HC $ special**
Small fitted pink minkee outer, bamboo velour inner and black organic jersey. The contoured doubler is made of the same fabrics.
One pink minkee/organic black jersey washie.
0-3 months,lap-T, pants and knotty hat made of black organic jersey trimed with pink minkee.
Customer service:
Prompt shipping.
Product review:
The hat, t and pants are roomy enough that my DD will be able to wear this set for quite some time. All construction looks to be very quality work. However, the diaper, I cannot say enough wonderful things about. Super soft, incredibly absorbant, beautifully made. I am a very happy customer. |
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When and where purchased:
Kindhearted Women #274 Feb 17, 2007
Kindhearted Women #273 Feb 16, 2007
Specific item:
OOO La La luxury boxer briefs set 2/3T
Happy V day Newborn Special
Customer service:
Great CS, there was a delay due to illness, and she let me know. AND sent a super cute pair of pants that match the outfit extra!
Product review:
Beautiful workmomship. the boxer briefs fit my dd perfectly. Great quality, and her dipes are my favorite. Would 100% buy from her again! |
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When and where purchased:
February 14, 2007
http://hyenacart.com/kindheartedwomen/
Specific item:
Order #260 Small Ribbons Fitted
Order #262 Small Roses Fitted
Order #263 Small Hippos Fitted
Order #264 Small Garden Fitted
Customer service:
Les was wonderful. I contacted her to see if I could get combined shipping, and we emailed back and forth several times, sometimes off-subject. She was more than happy to combine my shipping for me, which saved me a good bit. They were also clearanced priced, as they were made for a custom order that didn't work out.
Product review:
These are the cutest, tiniest diapers I've ever seen! They are so adorable. I got them because another hyena mama mentioned that they're great for newborns, and I can see now how they would be. I won't be able to comment on the fit or function until May, when baby girl is born, but these are very well-made diapers, and I have no doubt I'll be happy with them. |
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When and where purchased:
kindheartedwomen.com
Specific item:
claymazing powder
Customer service:
Communication was very fast, excellent customer service, extremely fast shipping!!
Product review:
My third child was born a preemie and spent 11 weeks in the NICU. When she came home she had chronic diarrhea. The diaper rash was so bad that she bled. We tried EVERY lotion, cream powder in the book. Some made it worse, nothing helped. After about 4 mos of total misery we came across Tracey's claymazing powder! What a godsend!!! W/in a week the rash had gone and my daughter was almost completely healed! Essentially the way it works is that it keeps the diaper area dry and at a healthy pH and allows the area to heal or if there's no rash it prevents one from starting by keeping the skin healthy. We just went thru a bout of rotavirus and claymazing stopped the rash from starting!! I don't know where we would be w/out this stuff! Truly (CL) AYMAZING!!!! Don't settle for imitations (we tried some when KHW was closed for awhile and it was totally ineffective)! This formula has been tested and found to be the most effective for fighting rashes! |
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When and where purchased:
KW HC store, Feb/07
Specific item:
scalp rescue shampoo
Customer service:
well packaged.
Product review:
Fabulous product, works wonders. |
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When and Where Purchased:
Feb 07, HC Store
Specific Item:
Vegan soft sole shoes Robins egg blue
Customer Service:
Well, Les offered a great HC$ deal, so the price was just awesome! Shipping could not have been any quicker!
Product Review:
I'm telling you, the material of these soles is just awesome! I can tell these are going to get a lot of love. Very well made, and just adorable! |
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When and where purchased:
HC, Jan 2007
Specific item:
Soap decks
Customer service:
Good - very fast shipping
Product review:
Very nice soap decks - I have one in the shower and one in my kitchen. |
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When and where purchased:
Nov 16th 2006 - HC
Specific item:
Order #115 - Hey Diddle Diddle Boxer Brief Set 2/4T
The ones in the 1st pic - http://hyenacart.com/prod_details.php?id=11930&vid=586
Customer service:
Excellent - item was shipped almost as soon as I received PP receipt!
Product review:
Awesome undies. My son was very skeptical about undie "shorts" - but he's grown so attached to these! He loves them; would never take them off if I didn't make him...lol. Workmomship is great - they been washed plenty and still look great. Can't wait to get more. |
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When and where purchased:
Purchased via email /trade
Specific item:
3 newborn diapers
Customer service:
Absolutely wonderful. She was so great to deal with and kept in communication.
Product review:
Perfect and beautiful diapers. I love them! |
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When and where purchased:
Purchased 1/19/07 from www.hyenacart.com/kindheartedwomen
Specific item:
Boy's boxer briefs 2T/3T seconds
Bamboo Velour w/ Cotton Knit.
Customer service:
Perfect as always
Product review:
Wonderfully soft and adorable toddler briefs with a perfect fit for my son.
Superb quality!
I (and my son )Love them. |
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When and where purchased:
1-2007 on her hyena cart
www.hyenacart.com/kindheartedwomen
Specific item:
Scalp rescue Shampoo
Customer service:
Pretty good.
Product review:
Shampoo arrived adn I used it today. It feels really good. |
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When and where purchased:
Purchased 1/6/07 from www.hyenacart.com/kindheartedwomen
Specific item:
Scalp Rescue Shampoo
Customer service:
Excellent. My shampoo was sent in just a few days. Tracey was very quick to respond to emails. I would definite buy from Kindheartedwomen again!
Product review:
I have had horrible dandruff and itchy scalp for years. My mom has it too. I always remember her using head and shoulders when I was younger. The condition has gotten worse as I have grown older. I used to use selsen blue medicated but some years ago I came to the realization that those chemicals can't be good so I stopped using it. Since then I have tried what feels like EVERYTHING. I tried no poo I tried herbs I tried every "health food store" poo I can think of. Nothing worked and I was still left with a horrible flaky mess.
One day I was shopping on Hyena Cart and was looking through Kindhearted women's shop and what did I see? Scalp Rescue Shampoo. I was hesitant at first as I am broke and it seemed like a lot of $$. But after doing some research and reading some reviews, I decided it was worth a shot. Tracey mailed my poo right away and I tore the package open and in the 'get fresh' I went. I am AMAZED at the results of this shampoo. I just bought a bottle for my friend who also suffers from this condition. Mine was so bad that you can SEE the flakes. There was no hiding them. Now, It's only been a week and I can't believe how good my hair looks and I'm not constantly scratching my scalp... oooh the relief!
So, for anyone who suffers from pretty bad dandruff and has given up finding a healthy alternative to medicated products, you MUST try this. The poo is very thick and should last a while. A little bit goes a long way. |
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When and where purchased:
HC Small, Medium, Large You chose all Build your own!! Nov 22th #128
Specific item:
I won this lottery for my choice of diaper I choose boyish diaper with velour inners
Customer service:
Great CS and super helpful .
Product review:
I was so amazed with this diaper . It is just adorable and works wonderfully .
Thanks so much |
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When and where purchased:
http://hyenacart.com/kindheartedwomen/
orders #140 and 141, 12/5/06
Specific item:
Large Hippie Baby T&T Bamboo **Reduced**
Grape hemp/bamboo velour Medium **2nds**
Customer service:
Perfect, very quick shipping.
Product review:
These are very well made diapers with a great fit and excellent, luxurious materials and fabrics. They hold a ton without being bulky on my dd and are very cute. |
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When and where purchased:
10/27/06 Hyena Cart
http://hyenacart.com/prod_details.php?id=43427&vid=586
http://hyenacart.com/kindheartedwomen/
Specific item:
BeAnna for the body soaps (Relaxation in the Garden)
Customer service:
Excellent, no problems at all. Fast shipping. And the free shipping is very generous.
Product review:
The soap is WONDERFUL. Nice texture, soothing smell, long-lasting, not goopy at all. Feels and smells very natural. This is a new favorite. I will definitely be back for more. |
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When and where purchased:
HC October 10, 2006
Specific item:
Large Hippie baby/Bamboo set (order # 40)
Customer service:
great! (she said there was a flaw in the diaper, (i don't see it) and gave me a %off for another purchase. very generous
Product review:
Beautiful diaper! well made. I love using it! |
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When and where purchased:
HC...October 06
Specific item:
Soft Shoes...pink and brown with butterflies
Customer service:
Excellent customer service! Very friendly and helpful so I could get the proper shoe fit.
Product review:
Awesome shoes! I love the colors, the fit, that they are non-slip. I love everything about them.
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