Ferfer Designs has received 57 feedback comments and no negatives.
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When purchased:
| Nov 15, 2009 | | Item: | Etsy Sized Banner :: Static :: 760x100 | | Customer service: | Jen is fantastic to work with. She is professional and very prompt. Jen is also very willing to work with you to create the finished product you desire. | | Product review: | Jen's design aesthetic is very current. I am very pleased with the work she has done for me both recently and in the past. | | 2009-11-16 11:52:48 |
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When purchased:
| Apr 25, 2009 | | Item: | 468 x 60 | | Customer service: | Excellent! Jen emailed me right away and asked me what I was thinking. Once I let her know details her ads far exceeded my expectations! She is amazing to work with and her work is extraordinary. | | Product review: | Perfect ads!! Well made, layout was awesome, exactly what I had envisioned! | | 2009-05-15 03:49:20 |
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When purchased:
| Sep 4, 2008 | | Item: | 468 x 60 | | Customer service: | Great! She emailed me promptly after purchase. | | Product review: | Fantastic, exactly what I wanted. | | 2008-12-05 09:37:04 |
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When purchased:
| Oct 11, 2008 | | Item: | Full Custom Setup Package | | Customer service: | AWESOME!! | | Product review: | I LOVE what she did! She has great ideas and is wonderful to work with! I will definitely be back! Highly recommended! | | 2008-10-27 01:30:21 |
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When purchased:
| Sep 17, 2008 | | Item: | 120 x 240 | | Customer service: | Great communication, totally patient with me, and works FAST! | | Product review: | I just LOVE the work Jen did for me! It's so much better than I could have ever come up with on my own! She has such a great way of knowing what would be perfect, and executing it perfectly. | | 2008-10-08 12:05:34 |
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When purchased:
| Jun 12, 2008 | | Item: | Congo Setup Pkg. 1 | | Customer service: | Absolutely fabulous! There are just not enough words to explain how great this experience was. Jennifer was always very quick with her responses and completely got what I was looking for. She is absolutely the best to work with! | | Product review: | The site is *amazing*. She took my "hodge-podge" look and just made it absolutely beautiful. Beautiful Enchantments Congo as a whole is very thankful for the wonderful work that Jennifer did for us!! | | 2008-06-26 10:35:50 |
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When purchased:
| Jun 10, 2008 | | Item: | Static Banners :: 120x60, 150x50 or smaller sizes | | Customer service: | Great | | Product review: | Very cute banners | | 2008-06-19 09:47:20 |
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When purchased:
| May 29, 2008 | | Item: | 468 x 60 | | Customer service: | Awseome customer service! Jen is super nice and quick! | | Product review: | As always she never ceases to amaze me with her designs!! She made a great banner for Main Street! | | 2008-06-10 01:13:30 |
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When purchased:
| May 22, 2008 | | Item: | Full Custom Setup Package | | Customer service: | Wonderful! Jen really taps into and listens to what your ideas are. She has infinite patience and keeps going until you are completely satisfied! | | Product review: | Just gorgeous! The colors and lines just flow into each other, the look is crisp and perfect. Banners are beautiful and well thought out. Could not ask for more! | | 2008-05-22 04:00:23 |
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When purchased:
| Apr 22, 2008 | | Item: | Basic Setup :: Text Shop Name & Coding Only | | Customer service: | GREAT! Fast response to all my questions, and patient when I wasn't quite sure what I wanted. Very helpful! | | Product review: | Awesome! I really wanted to have a menu on the side and she made it happen! And made my site match a little better too!
Thanks | | 2008-05-08 02:57:29 |
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When purchased:
| May 4, 2008 | | Item: | Vintage Chic :: Premade Template *Sale* | | Customer service: | Jen contacted me quickly and was super friendly. She did all the little changes I asked her to make and was really professional :)
| | Product review: | I love my new look. Jen has such an eye for putting colors and patterns together. So pretty!
Thanks again! | | 2008-05-07 04:25:44 |
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When purchased:
| May 1, 2008 | | Item: | Full Custom Setup Package
Reserved for Kimberly | | Customer service: | Jennifer is a great person to work with. She listens to requests and keeps you informed the entire time she is working on your cart/banners.
In addition to the fresh look for my cart, she also made 3 banners for me. I had an idea of what I wanted the banners to be used for and some of the wording, but she put the finishing touches on them...making them awesome! | | Product review: | Great banners. They catch your eye...make you want to read and then click...just what banners are suppose to do!
Great job, Jennifer! Thanks :-) | | 2008-05-03 06:33:41 |
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When purchased:
| May 1, 2008 | | Item: | Full Custom Setup Package | | Customer service: | I contacted Jennifer through PM about giving my cart a fresh look! She was very fast to respond and answer my quesitons. She and I later communicated through email and she was always quick to return emails...even late at night! I had an idea of what I wanted but she took the time to listen to my ideas. She also took the process a step further by giving suggestions and sending me links of the progress until we came up with the finished product. She pays close attention to detail and has a great eye for color and design. Not only is she a great person to work with but also a great graphic artist. | | Product review: | I am so pleased with the way my cart looks now! Jennifer walked me through the entire process from design to uploads. The cart is very professional and fun. I would recommend Jennifer to anyone who needs help with graphic design. Thanks Jennifer! | | 2008-05-03 06:28:49 |
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When and where purchased:
Directly through e-mail multiple times over the past few months
Specific item:
100's of image cut outs.
Customer service:
Her communication is excellent and she's quick to respond to e-mails.
Product review:
Her work is really good and she's quick, I'll be going back for more! |
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When and where:
May 2008
http://hyenacart.com/FerferDesigns/
Specific Item:
HCM setup, logo redesign, animated banners, business card design.
Customer service:
I can't say enough about Jen! She answered e-mails quickly and was VERY patient with my (many) requests.
Product review:
I love my HC (Sylvania Woodworking)! I gave her the logo that I had made myself, and she made it gorgeous! I gave her some vague ideas of what I was looking for ("the works"), and she ran with it. I love everything she's done for us, and I'm looking forward to working with her again! |
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When and where:
Feb. 2008, Ferfer Designs custom order and swap
http://hyenacart.com/FerferDesigns/
Specific Item:
Forum banners: Quick Reply and 120x60 for srgoddess HC store advertising
Customer service:
FABULOUS, as always! Jen is quick to reply and worked very closely with me to create these beautiful banners...and she did them for me quickly also.
Product review:
I love working with Jen... I didn't give her much info, and she created
the banners using colors and symbols, and item images from my store.
Couldn't get better than this! Many thanks, Jen. |
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When and where: December 2007 via IMs
Specific Item: Help to switch over to HCM and a few art redesigns.
Customer service: Amazing as always.. She was able to get everything done in just a few hours and when I got sick and wasnt able to finish transfering over products.. she finished them with out me even asking! How could you get any better than that?!
Product review: awsome.. I allways love what she does and is able to help me with. |
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When and where purchased:
Ferfer Designs HC Oct 5, 2007
Specific item:
Animated Banner :: 468 x 60 Order # 79
Customer service:
Excellent! Kept in touch all the way and finished super fast!
Product review:
Wonderful job on the banner. I will be back for more! |
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When and where: October 2007, Order #78
Specific Item: Animated banner
Customer service: excellent - Jen knows her trade and went out of her way for our congo.
Product review: NICE work! We are all very pleased - thanks! |
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When and where purchased:
Specific item: Custom HC Design
Customer service:
This mama was awesome. She kept in touch nicely!
Product review:
Awesome Hyena Cart set up. Quick and she was easy to talk to and talented. I gave vaugue ideas about what Iwanted and she put it into motion! |
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When and where: September 2007, Hyena Cart, Ferfer Designs
Specific Item: Basic HC Set up
Customer service: Jen did an amazing job making my store pretty, and more professional. She was wonderful to work with, and very patient with me!
Product review: Awesome! I've already had tons of compliments on my store! I couldn't be happier! |
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When and where: September 2007, Hyena Cart, Ferfer Designs
Specific Item; 4 Banners
Customer service: AMAZING! Jen was SO fast, very professional and I wish that every WAHM had such great ethic and rapport!
Product review: Brilliant! I could not be more pleased! I am sure to do business again and will recommend Ferfer Designs to anyone needing graphic assistance! |
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When and Where: Sept 2007 at HC Ferfer Designs
Specific Items: Custom Designed Basic HC Set-up and banner
Customer Service: I couldn't have been any happier! Jen was awseome and my page looks exactly like I wanted it too! She was so helpful and took the time to make sure everything was exactly right!
Product Review: Amazing!!!!!! |
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When/Where: FerFer Designs HC September 4, 2007
Item: Animated Banner 468x60
Customer Service: Prompt, Friendly, Knowledgeable
Product Review: The most awesome banner ever. I can't stop looking at how cute it is! Plus it was done in less than 24 hours! |
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When and where purchased:
Ferfer Designs HC Aug 7, 2007 Order # 68
Specific item:
Animated Banner :: 468 x 60
Customer service:
Wonderful mama to work with..awesome CS.
Product review:
Banner was great and she made it FAST! |
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When and where purchased: Purchased on HC
Specific item: Congo Design Package
Customer service: AMAZING! Jennifer took our ideas and made our congo design amazing! She was really easy to work with and her work was of the highest quality.
Product review: I would HIGHLY recommend using Jennifer to personalize your HC store and make it really stand out.
Thanks so much!
=) |
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When and where: June 2007, Hyena Cart, Ferfer Designs
Specific Item; Basic Hyena cart set up
Customer service: the best! Jen kept me informed every step of the way and asked for my input as she was working on each part of my cart. very fast and professional
Product review: I am so pleased!! I will recommend Jen to everyone! I will definitely go to her for any future web design |
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When and where purchased: May 2007, Ferfer Designs, Hyena Cart
Specific item: Colorization of a montage
Customer service: Perfect--she anticipated my needs, was patient when I made decisions, was flexible, prompt and had great communication.
Product review: Beautiful--I couldn't be more thrilled with the product--its everything I envisioned, but even better! Jennifer is incredibly talented, and I am grateful that I had the chance to work with her. |
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When and where purchased: May 2007, Ferfer Designs
Specific item: Snap Service
Customer service: Excellent - Communication with Jennifer was fast and easy. She was also friendly and helpful.
Product review: Jenifer's service was unbelievably fast and her work was beautiful.
I highly recommed Ferfer Designs. Thanks for everything, Jennifer!
:thewave: |
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When and where purchased:
Ferfer Designs Hyena Cart
Specific item:
Traded diaper materials and accessories for creation of animated banner
Customer service:
Perfect! Timely, friendly, and the banner is awesome! I highly recommend this WAHM.
Product review:
Excellent quality and fast! I love it! |
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When and where purchased:
May 2007, Ferfer Designs, Order#54
Specific item:
Customized Company Banner :: Animated :: 468 x 60
Customer service:
Perfect! Jen was emailing me as soon as I made my purchase, which was very late at night, but since she was on Yahoo, I IM'd her and she responded right away with her questions. I emailed her the necessary graphics, and she got to work right away. She had my new banner to me - which was *exactly* what I had in mind, in about an hour, if not less.
Product review:
Perfect! I love our new banner! Thanks again Jen! |
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When and where:
May 2007, via email
Item purchased:
Customized HC cart and animated banner
Customer service:
She is awesome! She allowed me to trade with her for her services. She was prompt and communicated well with me.
Product review:
She does excellent work. I love her style and she's so sweet. Thanks Jen! |
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When and where:
March 30, 2007 through Hyena Cart
Item purchased:
Customized HC cart and logo.
Customer service:
Exceptional...she worked with me immediately after I contacted her and she really listens to her customers and what they want.
Product review:
Still under construction, but I'm loving it so far! |
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When and where purchased:
Hyena Cart, March 2007 - did part HC$, part Paypal, part trade!
Specific item:
Customized Hyena Cart and Banner!
Customer service:
Outstanding. Jen is so fast to respond to questions and desires, and super quick in designing. She was totally patient with me, and took my very vague ideas and made my cart perfect!! She just went above and beyond to get it done.
Product review:
I love my new cart design and banner so much. I didn't really know what I wanted, except color scheme, and Jen ran with it, making something I would have never come up with but LOVE!! I would totally recommend her to anyone, her customer service and product are top notch.
Thanks again Jen!! |
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When and where
Feb 2007 HC
Specific Item:
Web Design, Logo, Banners and Buttons
Customer Service:
Jen did a great job super quick for an incredible price. She was also very helpful with extra questions I had. |
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When and Where:
Ferfer Designs HC, March 2007... this was a partial barter.
Specific Item:
Custom animated banner for srgoddess
Customer Service:
Excellent! Jen was readily available and was great to work with in
creating my banner/s...she incorporated images of my jewelry and matched colors for my HC store.
Item Review:
Jen did a wonderful job on my banners (I ended up with 2 ) I highly recommend working with her! |
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When and where purchased:
Purchased through Hyena cart in March of 2007
Specific item:
Customized Hyena cart and blinkie
Customer service:
Fantastic...she was very very nice to talk with, and kept making sure it was what I wanted. She went above what she was required to do to make sure it looked great.
Product review:
It's exactly what I wanted...I couldn't ask her to do anything different. She is a super talented person! |
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When/Where: Jan 2007/HC
Specific Item: Banner
http://hyenacart.com/prod_details.php?id=75601&vid=374
Customer Service: Excellent. Great communication. Quick to respond to changes and was patient with me while I made decisions. She offered plenty of options and was usually one step ahead of me.
Product Review: I love the banner. I told her what I had in mind...she executed perfectly and even went beyond my expectations. You can tell she enjoys her work. |
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When and where purchased:
Feb 2007, HC Cart
Specific item:
#41 Customized Company Banner
Customer service:
Awesome! She returned my PMs and emails very quickly.
Product review:
I am so pleased with the banner that Jen made for me. I just gave her a little bit of info, and she had it done and ready within about 12 hours. Jen really went above and beyond. I absolutely recommend her work!!! |
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When and where purchased:
Jan 2007 through emails
Specific item:
banner for "something" and logo work for my store
Customer service:
Great price, Quick work and super pleased. even updated it when we changed a store name. Jen is GREAT!
Product review:
perfect thanks! |
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When and where purchased:
Feb 2007, HC Cart
Specific item:
#38 *New* Company Logo
# 37 Customized HyenaCart Shop
Customer service:
Jen is awesome. communication was great, she answered all my questions and emails fast.
Product review:
Wonderful! I think Jen went above and beyond anything I could have ever imagined. I told her what I had in mind and she made it happen. She did all the customization and set everything up. i just gave her my login and password and she did it all. I was really surprise how wonderful it all turned out.
Thank you Jen! |
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When and where purchased:
Jan/Feb 2007, HC Forum Store, pms and emails
Specific item:
Custom banner and Full HyenaCart layout
Customer service:
Just fantastic! Jen answered emails promptly and discussed every request. She sent me regular updates and let me know when she was having isp trouble. She went way beyond anything I could have expected!
Product review:
FABULOUS! I seriously cried when I saw how cute the banner was! The cart is just how I imagined it! I couldn't have asked for more! I HIGHLY recommend her to anyone! |
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When and where purchased:
Pre-made HyenaCart Shop Template ***Mmmm Chocolate Covered Cherries*** Purchased on Sunday night out of her hyena cart.
Specific item:
1 pre-made template
Customer service:
Fast and efficient service. She had the whole thing set up within 24 hours. Was very nice and helpful in all email interaction.
Product review:
This pre-made was perfect for me. It fit my personality well and is professional. She did a great job! |
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When and where purchased: Hyena cart, January 21, 07
Specific item: Customize hyena cart and advertising banner
Customer service: AWESOME!!! JEN IS SO GREAT TO WORK WITH! She is so friendly and patient! She made adjustments quickly and answered a million questions. She went above and beyond for me!!!
Product review: I love it! It is my vision realized! www.hyenacart.com/mybeautifulgirl
:bighug: |
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When and where purchased:
January 14th, 2007
Specific item:
customized Hyena Cart
Customer service:
Awesome! She is always very quick to respond, and she is just a sweet and friendly person to deal with. I couldn't have expected better customer service than she provides! Even after she had done everything for my page, I asked for more buttons, and she was happy to set everything up, and did so really quickly!
Product review:
Exactly what I wanted! Perfect. I would change nothing about the design!
http://hyenacart.com/phbdesigns/ |
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When and where purchased:
1/10/07
http://hyenacart.com/BahBoutique, order #'s 29 & 30
Specific item:
Customized Company Banner
Customer service:
Really just amazing. Jen went above and beyond, really, to help me out. She worked late into the night and every time i had a revision or question, she was on top of it. I've never seen a WAHM work so hard!
Product review:
I loves my banners! They were very effective and just what I was looking for. Jen gave me a lot of creative ideas and motivated me to try some new options. Great job! |
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Purchase: I can't recall date, at HC last fall
Specific item: Wool soaker (crocheted)
Service: Great! My first choice wasn't available, so she hooked me up with something else, after answering all my questions.
Product review: This soaker is one of our favorites for Sir Pees A Lot. The tight stitches really keep his clothes dry. |
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When and where purchased:
January 07, HC
Specific item:
Customer Banner
Customer service:
Awesome! She is very fast and so kind and patient.
Product review:
Great! I love the banner, she did such a nice job, so professional and exactly what I wanted!!! |
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When and where purchased:
Dec. '06, Bah Boutique
Specific item:
Custom hyena cart template and banner
Customer service:
She is SUPER fast, everything looked wonderful, and she's super eager to help
Product review:
WONDERFUL layout! I couldn't believe how much I liked it |
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When and where purchased:
January 2007 from HC
Specific item:
Custom banner
Customer service:
Great service--Jen's communication was very good, and she was quick to incorporate edits and send me new drafts to look at. Plus, she's very fast--the day after I ordered the banner, I was able to get it up and running. Great value, great price!
Product review:
This banner is just what I was looking for--it communicates my products and services in (I hope) a clear and eye-catching manner. |
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When and where purchased:
HC Wed Nov 8th
Specific item:
Custom Banner
Customer service:
I am very happy with the quick email responses and the attention to detail and the tweaking to my exact request or with her own creativity when I requested that
Product review:
I like the banner very much and it fits my needs as well as my store ... THANKS!!! |
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When and where purchased:
I did a trade with Jen, sheis a wonderful mamma to work with, Her communication was great, she answered all my questions and went aboveand beyond her part of the deal!
Specific item:
customized hyena cart, she did a great job especially when I didn't give her much to go on!!
Customer service:
Her customer service was outstanding!!! Can't say enough!
Product review:
I love my Hyena cart!! |
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Purchased Sept 25th from HC store.
Custom banner
Fabulous customer service. Quick and thorough.
Jen had my banner to me in 24 hours and it was great. She made the slight changes I needed immediately. Highly recommend. |
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When and where purchased:
Hyena cart 08/25/06 order #17
Specific item: 2X Soaker keychains (See #4 and #6, they are mine)
Customer service: Wonderful.
Product review: These soakers are so soft and delightful to fiddle with. The only issue I have had is they both came off the keychain so I have had to re-thread them. I would definatly recommend them! |
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When/Where: 9/20/06 at Bah! Boutique Hyena Cart
Specific item: #18 Animated Banner
Customer service: Awesome, very fast, very patient
Product review: It is exactly what I wanted. I will be back!! |
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When and where purchased:
Aug 2006, Bah Boutique
Specific item:
Order # 16 -- Handmade Waldorf Baby bunting
Customer service:
Customer Service was great, emailed to tell me when it shipped. Got to me quick!
Product review:
Very well made, beautiful! So soft and perfect size to hold for my 8mo old dd. I am sure it will be with us for a very long time! |
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When and where purchased:
I ordered the custom web design slot on June 1, 2006 from Jen at Bah Boutique.
Specific item:
Custom web design for Hyena Cart. This was a great deal since Jen is just starting out she did everything at a reduced cost, including logo design, site design, graphics, the whole sha-bang, great for a WAHMama on a budget.
Customer service:
This was some of the best customer service I have ever experienced. All of the details were worked out quickly and effectively, emails were answered promptly(no matter what time it was) and all my questions were answered immediately. She helped me with my very perticular design and was very flexible with all my requests. I got all that I asked for down to the last detail, all by just email correspondence, quite a feat.
Product review:
Jen did such a wonderful job helping me design my store. She is a WAHMama and was great at communication and patience with my needs and requests. She did such a expert job I wanted to recommend her to any mama that is looking for help designing her Hyena Cart at a great price. |
