Ella Gene has received 28 feedback comments and 4 negative(s).
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When purchased:
| Jul 1, 2009 | | Item: | Product Diagram or Size Chart | | Customer service: | Super sweet & accomodating! Made sure I had everything just the way I wanted it! | | Product review: | Highly recommend her design services to my fellow WAHMs! She's done up practically my whole shop now! | | 2009-07-30 01:19:45 |
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When purchased:
| Apr 30, 2009 | | Item: | FREE Custom Enhanced Hyena Cart Design | | Customer service: | Excellent. It took us a long time to figure out exactly what we wanted, and she went the extra mile to make sure we ended up with an end product we love. Thanks for being patient with us! | | Product review: | I love the way my website turned out! She took our preexisting logo and designed a page around it that fit into the exact feel and style we were going for. Very pleased with the end result, and looking forward to increased business thru the new professional look. | | 2009-07-14 12:23:54 |
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When purchased:
| Apr 16, 2009 | | Item: | FREE Simple Blinkie 150X50 | | Customer service: | Great communication! | | Product review: | Great blinkie! I love it! | | 2009-05-02 07:21:14 |
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When purchased:
| Apr 13, 2009 | | Item: | Testers Needed | | Customer service: | Fantastic Customer Service! Lightening fast communication. I wasnt sure what I wanted at first but she worked with me over 3 designs until I found what I didnt know I was looking for!
I cannot rave enough about the fantastic work she did! | | Product review: | Absolutely amazing site design. I didnt know what I was looking for until she showed me!
She went out of her way to make sure everything was perfect for me AND even made an avatar at my request. Everything is/was just perfect in this transaction. | | 2009-04-21 08:26:39 |
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When purchased:
| Jul 30, 2008 | | Item: | CarrieMeredith Custom Order | | Customer service: | Fast turnaround time and shipping! | | Product review: | Awesome! Such cute fabrics and SUPER trim and absorbant! | | 2009-02-08 09:27:39 |
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| Negative comment |
When purchased:
| Sep 4, 2008 | | Item: | Chocolate and grass Giraffe *YOU CHOOSE SIZE* | | Customer service: | HORRIBLE!! I was lied to about everything w/my transactions w/this seller. When I left negative feedback for another diaper I bought from her she had me flagged as a buyer!! BUYERS beware. DO NOT BUY from this dishonest seller.
She sets up multiple user accounts on Diaperswappers to spam herself!! | | Product review: | | | 2008-11-22 04:22:47 | | Seller response: | Your loss, don't buy something unless you plan to not cancel your order once I have already ordered the supplies for it. It was extreamly nice of me to go against my store policys and offer to sell your item for you. Next time don't order, and then try to cancel. You might have been having hard times well so was I. I should have told you no and that you would have had to deal with your own overbuying and not me. Not my problem that you over spent!!!! Next time read the WAHM's policy before purchasing. My policy didn't cover buyers remorse. And now you are leaving negative feedback for a product you haven't even tried, not very nice and rude. So I was trying to be nice, and I get punished for it. | | 2009-04-19 09:54:02 |
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| Negative comment |
When purchased:
| Sep 18, 2008 | | Item: | Bug Garden *YOU PICK SIZE* | | Customer service: | Was horrible. I asked for a refund was told I could have one. She was going to list the diapers in her store once they were completed. It took over a month to finish the diapers. I was told they were done w/in days of purchase.
She lied to me repeatedly, never listed them as promised. I would NEVER buy from her again | | Product review: | I have no idea, I haven't even opened the package. I don't want diapers from a dishonest wahm. | | 2008-10-22 04:56:44 | | Seller response: | Your loss, don't buy something unless you plan to not cancel your order once I have already ordered the supplies for it. It was extreamly nice of me to go against my store policys and offer to sell your item for you. Next time don't order, and then try to cancel. You might have been having hard times well so was I. I should have told you no and that you would have had to deal with your own overbuying and not me. Not my problem that you over spent!!!! Next time read the WAHM's policy before purchasing. My policy didn't cover buyers remorse. And now you are leaving negative feedback for a product you haven't even tried, not very nice and rude. So I was trying to be nice, and I get punished for it. | | 2009-04-19 09:53:32 |
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| Negative comment |
When purchased:
| Sep 18, 2008 | | Item: | Orange and Black Stripes *YOU PICK SIZE* | | Customer service: | I purchased a custom halloween diaper 9/18 thinking I'd have it for at least a month before halloween. But, due to this and that my diaper was not in my hands until a whole month later. I believe I should have been offered a refund. :( | | Product review: | Very nice craftmanship but might run small as the newborn size is too small for my newborn. :( | | 2008-10-19 03:32:44 | | Seller response: | I made it very clear that customs take three to four weeks to complete and ship. I made this very clear in my post. I also kept in contact with this customer that due to a serious family illness her diaper would be delayed sightly. She informed me that it was okay, I hurried to make the diaper as quickly as I could and sent it in time for Halloween. She received it only a few days after I had told in the post it would arrive. It is not my fault she didn't read the whole custom post before purchasing. | | 2008-11-21 12:28:41 |
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| Negative comment |
When purchased:
| Sep 18, 2008 | | Item: | Rainbow Stripes *YOU PICK SIZE* | | Customer service: | poor & full of excuses. diaper did not ship until Paypal claim was filed (33 days after purchase). i will not do business again. | | Product review: | unfortunately the diaper is beautiful and is just what i was looking for. | | 2008-10-17 09:37:00 | | Seller response: | I made it very clear that customs take three to four weeks to complete and ship. I made this very clear in my post. I also kept in contact with this customer that due to a serious family illness her diaper would be delayed sightly. She informed me that it was okay, I hurried to make the diaper as quickly as I could and sent it in time for Halloween. She received it only a few days after I had told in the post it would arrive. It is not my fault she didn't read the whole custom post before purchasing. | | 2008-11-21 12:28:58 |
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When purchased:
| Sep 4, 2008 | | Item: | Outer Space *YOU CHOOSE SIZE* | | Customer service: | Quick turnaround time for a custom diaper! | | Product review: | Very well made diaper and very absorbent! | | 2008-10-04 04:43:53 |
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When purchased:
| Sep 4, 2008 | | Item: | Strawberry Fields *YOU CHOOSE SIZE* | | Customer service: | | | Product review: | Great craftsmanship - looking forward to using it on my newborn! | | 2008-09-26 01:14:55 |
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When purchased:
| Aug 9, 2008 | | Item: | One Medium Custom Diaper | | Customer service: | Great service. Email responded to promptly. Updates on progress of customs also emailed which was a plus! | | Product review: | LOVE the diaper. It is very absorbant and I used it coverless all the time. Super cute print too. I will definitely purchase more ella gene's! | | 2008-09-25 05:49:11 |
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When purchased:
| Sep 4, 2008 | | Item: | Strawberry Truffle *YOU CHOOSE SIZE* | | Customer service: | Great customer service! | | Product review: | And another goregous diaper! Thank you so much! | | 2008-09-22 07:48:40 |
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When purchased:
| Sep 18, 2008 | | Item: | FFS Lotto Girl Remnants | | Customer service: | Very quick shipping and beautifully packaged. She went way above and beyond for a FFS Lotto! | | Product review: | The fabric remnants are gorgeous and great quality...I can't wait to start sewing with them! My DD's loved the hair bows you added, and I loved the lip balm samples. Thanks a bunch! | | 2008-09-22 03:37:42 |
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When purchased:
| Sep 4, 2008 | | Item: | Surfer Dude! tee and diaper set | | Customer service: | Great - received the set super fast! | | Product review: | LOVE the surfer dude set. My little blonde surfer boy looks adorable in it - although I'm sure I'm biased! But even my husband likes it... and he doesn't say much about diapers :) | | 2008-09-17 11:44:43 |
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When purchased:
| Sep 4, 2008 | | Item: | FFS Lotto Custom Ella Bella Headband Bow | | Customer service: | | | Product review: | Cute diaper! Thanks! | | 2008-09-15 11:04:29 |
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When purchased:
| Aug 8, 2008 | | Item: | One Small Custom Diaper | | Customer service: | Got this yesterday! It's gorgeous! Thank you so much! And thank you for the piece of fabric to match - I'm going to have my grandmother make a shirt to match! =] | | Product review: | | | 2008-09-13 09:36:31 |
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When purchased:
| Sep 4, 2008 | | Item: | Yummy Watermelon tee and diaper set | | Customer service: | Quick Shipping and awesome CS. Answered questions quickly. | | Product review: | The diaper is sooo soft and squishy. The shirt is very well made as well. | | 2008-09-08 02:01:54 |
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When purchased:
| Aug 26, 2008 | | Item: | FFS GN Scraps | | Customer service: | | | Product review: | Fast shipping, cute little package of scraps! | | 2008-08-29 06:35:11 |
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When purchased:
| Aug 2, 2008 | | Item: | Custom Spot for Andrea | | Customer service: | Awesome mama to work with and super fast custom work! | | Product review: | The cutest diapers and shirts that we own! Super well made too! | | 2008-08-20 03:45:23 |
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When purchased:
| Aug 7, 2008 | | Item: | Icecream Social Newborn | | Customer service: | Awesome customer service! This is a top notch WAHM!! Thanks for everything. :] | | Product review: | Once again happy with a awesome Ella Gene diaper! The quality and work(wo)manship is amazing! | | 2008-08-14 06:57:47 |
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When purchased:
| Jul 26, 2008 | | Item: | Chocolate and Grass Giraffes Medium | | Customer service: | Wonderful! | | Product review: | I LOVE this diaper! It fits really well and the print is one of my favorites! | | 2008-08-12 06:49:18 |
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When purchased:
| Aug 4, 2008 | | Item: | Batter Up! Medium Set | | Customer service: | None needed | | Product review: | i LOVE LOVE this set!!! i took him out in the shirt and fitted, coverless and NO LEAKS!!! i am amazed and will buy more from this store. i should have ordered a bigger size, cause i dont think it is going to fit long, but you can be assured he will wear it until he is too big :)
thanks so much :) | | 2008-08-12 06:31:37 |
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When purchased:
| Aug 6, 2008 | | Item: | *Second* Small Bashful Balloons | | Customer service: | great | | Product review: | beautiful diaper, can't wait to use it! | | 2008-08-11 10:10:40 |
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When purchased:
| Jul 25, 2008 | | Item: | Lemon Lime Striped Newborn | | Customer service: | Shipped quickly and beautifully packaged (thank you for the cute wipe you included!) | | Product review: | This dipe is absolutely adorable and very well made. I can't wait until I have a baby to try it out on, and I fear there will be no stopping me once we know if we are having a boy or a girl ;) I'll definitely be a repeat customer! | | 2008-08-07 04:23:07 |
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When purchased:
| Jul 26, 2008 | | Item: | Turquoise and brown hearts Newborn | | Customer service: | Customer service is just great! mama is very sweet :) | | Product review: | nb diaper is very cute and trim! excellent craftsmanship! will be back for more soon!! thanks again! | | 2008-08-07 04:10:36 |
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When purchased:
| Aug 2, 2008 | | Item: | Stomping Dinos Newborn | | Customer service: | Thank you so much! Super fast shipping! I can't wait to use this diaper, the print is to die for! I showed it to everyone at worked and they all thought it was adorable. And I love the umbilical cord snap down feature, I know that will come in handy! Thanks again, I'll be back for more diapers soon! =] | | Product review: | | | 2008-08-06 03:53:33 |
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When purchased:
| Mar 28, 2008 | | Item: | Shabby Chic Rosebud Small Fitted Cloth Diapers | | Customer service: | | | Product review: | Wont be able to use this for a while but it is ABSOLUTELY BEAUTIFUL !!
Thank you so much !! | | 2008-04-10 04:36:21 |
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