Fern and Faerie has received 68 feedback comments and 2 negative(s).
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When purchased:
| Nov 20, 2009 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern download | | Customer service: | I just wanted to say that this is a really convenient system you have set up. I'd been interested in this pattern and assumed it would be shipped to me, but instead I have it instantly and now have a fun project for the weekend. Thanks! | | Product review: | | | 2009-11-20 02:33:44 |
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When purchased:
| Oct 18, 2009 | | Item: | #404 Recycle Diapers pattern | | Customer service: | great :) | | Product review: | made one diaper and looks fantastic :)
asap I get more fabric,will make more of them :) | | 2009-11-06 09:04:12 |
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When purchased:
| Oct 16, 2009 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern booklet | | Customer service: | | | Product review: | I received my pattern 3 days after purchase. Thank you! That was nice and speedy!
I have not yet had an opportunity to try the pattern, but I am eager to start as soon as I have the materials on hand.
Just a side note...you should look over the pattern book again, as there are several typos. Other than that, the directions are pretty straightforward and look like they will be extremely easy to follow.
Thanks again!
--Jennifer | | 2009-10-20 11:31:05 |
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When purchased:
| Oct 17, 2009 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | great, got the pattern immediately to download :)
I emailed before the seller and got an answer in 2 days,which I find quick :)
very happy :) | | Product review: | I haven't used it yet,but the pattern description and pattern pieces look great and easy :)
Can't wait to start sewing and use them :) | | 2009-10-17 11:44:24 |
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| Negative comment |
When purchased:
| Sep 24, 2009 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | Can't open the patterns. When I try it prompts me to enter username and password and when I do the prompt simply repeats. | | Product review: | | | 2009-09-24 10:01:57 |
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| Negative comment |
When purchased:
| Sep 16, 2009 | | Item: | #104 Homemade Baby Wipes download | | Customer service: | hELLO,
I still have been unable to download the instructions for the items that I ordered. I have tried 4 times. It says that password ia wrong. No authorization. I have also e-mailed twice and have received no answer.
Thank you,
Elaine Bilodeau
yaine53@hotmail.com | | Product review: | | | 2009-09-19 06:57:55 |
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When purchased:
| Aug 2, 2009 | | Item: | #105 Family Bathroom Wipes (cloth "toilet paper") download | | Customer service: | Gotta love instant downloads! | | Product review: | Very good info for those who know little about family cloth and how to make it without spending tons of $. My mom and I are both using this info! Thank you! | | 2009-08-05 08:35:09 |
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When purchased:
| Jul 14, 2009 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | I received the order quickly. Easy to download. | | Product review: | So far I have started with the contour tab #303 post-partum and mini. I haven't yet sewed them up or used them. But so far I have found the instructions understandable and patterns easy to read.
The patterns are easy to read and I appreciate the pattern reading guide and other explanations. I have used a free pattern, but it is much nicer to have a more professional pattern to work with.
I noticed an error in the contour tab One-piece Turned and Top Stiched list of patterns to use... For the mini it lists 5A, 6A and 6B, when I believe it should be 7A, 8A, 8B.
I would also suggest adding page numbers to the sewing guide, just for the sake of organization. My pages got mixed up and not all pages are labeled "stuffable", "one-piece" etc. Not a deal-breaker by any stretch!
I really like all of these patterns and look forward to mixing and matching! Thank you. | | 2009-07-16 08:35:17 |
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When purchased:
| Oct 28, 2008 | | Item: | #304 Foldable Wing Pads pattern download | | Customer service: | Good!! | | Product review: | Wonderful Pattern!! thank you!! | | 2009-06-17 03:49:05 |
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When purchased:
| May 8, 2009 | | Item: | #303 Contour Tab Pads pattern download | | Customer service: | Excellent! | | Product review: | Amazing products! Shipping was so fast! I will be buying again for sure. | | 2009-05-27 12:21:16 |
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When purchased:
| May 23, 2009 | | Item: | Unlimited License - 1 pattern 1 year | | Customer service: | great . fast processing | | Product review: | pattern licence. | | 2009-05-25 12:22:19 |
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When purchased:
| May 1, 2009 | | Item: | #404 Recycle Diapers pattern | | Customer service: | great service ,fast shipping ,will be buying more... | | Product review: | heavy weight paper,great instructions, as soon as my snap press shows up i will get busy. quality product | | 2009-05-23 08:23:43 |
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When purchased:
| May 8, 2009 | | Item: | Unlimited License - Full Line 1 year | | Customer service: | I have already made payment for the Unlimited License - Full Line 1 year for my daughter, Ruby Ann S. Caseres, who's based in Dumaguete City, Negros Oriental, PHILIPPINES. She has already sent the filled up Cottage Industry License Agreement Form last May 12th and has not received any download instructions from Fern and Faerie. Please provide the download details the soonest possible time. I tried to call the phone number provided in the License Agreement Form, unfortunately, the phone number was not in service. So, this leaves us out in the dark. Please assist the soonest possible time. Thanks. | | Product review: | | | 2009-05-15 12:19:07 |
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When purchased:
| Dec 1, 2008 | | Item: | #501 Knot Doll pattern booklet | | Customer service: | Great. | | Product review: | Cute Pattern. | | 2009-04-22 10:01:18 |
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When purchased:
| Apr 13, 2009 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | Customer service has always been helpful each time I have needed it. Thank you | | Product review: | I was able to receive the PDF immediately after purchase. I look forward to working with this new pattern. As well as future purchases in this shop. | | 2009-04-13 03:58:01 |
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When purchased:
| Feb 4, 2009 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | great customer service | | Product review: | love this pattern! | | 2009-03-26 05:38:07 |
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When purchased:
| Mar 4, 2009 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern download | | Customer service: | I had some technical problems with downloading the pattern and when I contacted the seller the response was prompt and the issue resolved. | | Product review: | Haven't yet tried out the pattern but the instructions look thorough and straightforward. | | 2009-03-06 06:01:34 |
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When purchased:
| Feb 21, 2009 | | Item: | #119 Washable Cloth Tampon instructions download | | Customer service: | | | Product review: | Great clear concise directions even the no sew! Dowloading was a bit wonky. Overall a bargin for .50 cents! | | 2009-02-21 12:28:45 |
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When purchased:
| Feb 16, 2009 | | Item: | #103 Cloth Diapering & Washing download | | Customer service: | hello,
how to download the pattern ?
thanks. | | Product review: | | | 2009-02-16 12:26:55 |
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When purchased:
| Feb 7, 2009 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | | | Product review: | instant delivery...will be trying these :) | | 2009-02-13 05:01:26 |
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When purchased:
| Jan 7, 2009 | | Item: | #303 Contour Tab Pads pattern download | | Customer service: | | | Product review: | Great pattern! Thank you! | | 2009-01-24 08:42:43 |
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When purchased:
| Jan 13, 2009 | | Item: | #404 Recycle Diapers pattern | | Customer service: | I haven't seen my order yet, does it usually take this long?? | | Product review: | | | 2009-01-24 11:06:28 |
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When purchased:
| Nov 18, 2008 | | Item: | #303 Contour Tab Pads pattern download | | Customer service: | | | Product review: | LOVE IT! | | 2009-01-23 02:11:44 |
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When purchased:
| Nov 20, 2008 | | Item: | Unlimited License - 1 pattern 1 year | | Customer service: | Great, thanks for all the help with questions | | Product review: | I really enjoy sewing with this pattern | | 2009-01-23 02:11:35 |
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When purchased:
| Jan 4, 2009 | | Item: | #119 Washable Cloth Tampon instructions download | | Customer service: | Pattern was downloaded upon paying which was instant and convenient. No problems at all. | | Product review: | Excellent! I can not wait to try these once I've made a set. | | 2009-01-04 10:45:36 |
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When purchased:
| Dec 18, 2008 | | Item: | #303 Contour Tab Pads pattern download | | Customer service: | Pattern was downloadable as soon as I paid, which I loved!
Also the answers to my questions were quick (and quite common sense, but duh! Preggo brain).
Thanks so much!
Marilyn | | Product review: | | | 2008-12-30 01:03:35 |
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When purchased:
| Sep 9, 2008 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | great! | | Product review: | great instructions! | | 2008-09-16 07:07:28 |
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When purchased:
| Sep 7, 2008 | | Item: | Mehndimama's Soaker FREE pattern - link in the listing! | | Customer service: | Great service!! | | Product review: | Got pattern quickly!!! | | 2008-09-13 05:28:56 |
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When purchased:
| Jan 16, 2008 | | Item: | #119 Washable Cloth Tampon instructions download | | Customer service: | Great. | | Product review: | nice pattern. | | 2008-09-10 12:48:53 |
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When purchased:
| Sep 6, 2008 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern download | | Customer service: | Great pattern thank you! | | Product review: | Great pattern thank you! | | 2008-09-10 12:37:11 |
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When purchased:
| Jul 29, 2008 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | Great~ | | Product review: | Thanks for the pattern. | | 2008-09-04 04:54:42 |
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When purchased:
| Jul 24, 2008 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | Immediate access to purchased pattern download! No waiting!!!! | | Product review: | Patterns and instructions are very detailed and thorough, and look like they will be easy to follow! | | 2008-07-24 02:20:08 |
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When purchased:
| Jul 4, 2008 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | Excellent | | Product review: | Love the product I have made a whole pile of cloth pads using the pattern I've also changed them a bit depending on what I need. Thanks for making such a great pattern. Also your instructions are great!! | | 2008-07-18 11:21:26 |
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When purchased:
| Jul 7, 2008 | | Item: | #106 Hooded Baby Towels download | | Customer service: | No Issues | | Product review: | Can't wait to try the pattern out. | | 2008-07-12 10:03:12 |
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When purchased:
| Jul 5, 2008 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | Where's my pattern? Also - I accidentally paid for this before registering (yes, I know!) so did it again - still no pattern and now I've paid you twice for something I haven't received. Please fix! Thanks - Nonnie Gay | | Product review: | | | 2008-07-05 02:26:01 |
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When purchased:
| Jun 20, 2008 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | Easy to download pattern. | | Product review: | Simple to understand and follow. Great pattern. | | 2008-06-28 12:12:47 |
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When purchased:
| Apr 15, 2008 | | Item: | #404 Recycle Diapers pattern | | Customer service: | Great customer service, asnwered my questions before my purchase. | | Product review: | Wonderful products, easy to follow patterns, love that they use recycled fabrics. | | 2008-06-17 05:55:00 |
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When purchased:
| Jun 2, 2008 | | Item: | #108 Homemade Breast Pads download | | Customer service: | thank you for the excellent service. easy instructions and easy download will buy more.
| | Product review: | This are great gifts and money savers for all the moms. | | 2008-06-03 02:36:38 |
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When purchased:
| Apr 23, 2008 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | | | Product review: | Pattern was easy to follow and the items i made worked out lovely! | | 2008-06-02 06:38:49 |
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When purchased:
| Jan 9, 2008 | | Item: | Washable Crochet Tampon 3-pack Organic Cotton with BONUS | | Customer service: | fast shipment | | Product review: | These are surprisingly easy to use and are a great idea! I really like that they come with the pattern, so that I can make more for myself. They work just like many disposable ones - not only am I saving money but I am making a conscious decision to lead a more sustainable lifestyle. | | 2008-04-27 05:47:48 |
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When purchased:
| Apr 25, 2008 | | Item: | #119 Washable Cloth Tampon instructions download | | Customer service: | Wonderful! | | Product review: | Haven't tried it yet, but am looking forward to it.
Thanks! | | 2008-04-25 02:22:14 |
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When purchased:
| Apr 14, 2008 | | Item: | #501 Knot Doll pattern download | | Customer service: | Hi Stell,
I'm just sending this thru (in addition to an email exchange I am having with you)in case it's a clearer link to the problem with my order. Bridget Qualey | | Product review: | | | 2008-04-14 09:39:09 |
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When purchased:
| Mar 8, 2008 | | Item: | #105 Family Bathroom Wipes (cloth "toilet paper") download | | Customer service: | Fast download. | | Product review: | The instructions appear very easy to follow, once I get some time, I'll actually sew these! | | 2008-04-13 07:27:58 |
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When purchased:
| Oct 7, 2007 | | Item: | #404 Recycle Diapers pattern | | Customer service: | Excellent, even changed my pattern at the last minute when I realized I had ordered the wrong one. I have ordered several times before and always with excellent customer service. | | Product review: | Excellent. Professionally made, easy to read. | | 2008-04-05 11:46:07 |
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When purchased:
| Mar 31, 2008 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | Excellent..even when away LOL. Fast product delivery. | | Product review: | Instructions were very clear...patterns look great...can't wait to get sewing...thank you :) | | 2008-04-03 04:38:39 |
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When purchased:
| Feb 14, 2007 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern download | | Customer service: | | | Product review: | I have made a ton of these and they are great! | | 2008-03-25 07:42:39 |
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When purchased:
| Jan 15, 2008 | | Item: | Washable Knit Tampon 3-pack White Organic Cotton | | Customer service: | Very friendly. Received a small refund promptly because I had selected the wrong shipping. I received the items pretty fast, too. | | Product review: | I've never used tampons before, because people in my family react so horribly to them. I've always wanted to try them out of curiosity, and these knit tampons were the perfect alternative! I used them on my heaviest days, and each one lasted about an hour. I really like the design of them, and they clean pretty easy as well. | | 2008-03-10 01:11:57 |
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When purchased:
| Mar 1, 2008 | | Item: | #510 Fern Friends pattern download | | Customer service: | Perfect!! Quick to answer emails and resolve download problem. | | Product review: | Looks like dd and I will have loads of fun this summer!! | | 2008-03-07 04:40:10 |
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When purchased:
| Jan 16, 2007 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern booklet | | Customer service: | Fast shipping and great service. | | Product review: | Easy to read directions, great for the advance and beginner sewers. | | 2008-02-24 11:23:05 |
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When purchased:
| Feb 3, 2008 | | Item: | #413 Recycled Bum Fuzzy & FuzzyPants pattern download | | Customer service: | Next time I should use a credit card?!! | | Product review: | | | 2008-02-22 11:01:33 |
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When purchased:
| Feb 21, 2008 | | Item: | #303/#304 Pad Pattern Combo download | | Customer service: | Amazing patterns and fast service. Thanks. | | Product review: | Clear and easy to follow pattern for cloth pads. Cant wait to try. | | 2008-02-22 11:01:13 |
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When purchased:
| Feb 1, 2008 | | Item: | #201 Peasant Smock & Reversible Pants pattern | | Customer service: | Stell is wonderful to work with ... love her customer service. | | Product review: | Pattern is so professionally constructed. I love how she has everything described, and Stell skimps on nothing with her products. This is my second time purchasing the pattern as I lost my first one in a flood ... that is how much I love it! | | 2008-02-19 01:17:48 |
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When purchased:
| Jan 16, 2008 | | Item: | #510 Fern Friends pattern download | | Customer service: | none needed | | Product review: | excellent. this was for a downloadable pattern. The description n the website explained exactly what would happen and how to obtain the download. It happened as explained. The pattern is the best pattern I have ever seen. It is explained in detail and very clearly, leaving nothing to guess. It uses beautiful pictures. I would definitely recommend and purchase from again. | | 2008-02-18 12:17:23 |
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When purchased:
| Mar 26, 2007 | | Item: | #406 Knitted Soakers & Pants pattern download | | Customer service: | good | | Product review: | well written pattern. easy to understand and customize. | | 2008-02-18 09:04:18 |
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When purchased:
| Oct 10, 2007 | | Item: | #503 Jammie Baby pattern booklet | | Customer service: | No communication, but none was needed. | | Product review: | Pattern is well written, but I haven't made the doll yet. | | 2008-02-18 02:49:12 |
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When purchased:
| Jan 27, 2008 | | Item: | #105 Family Bathroom Wipes (cloth "toilet paper") download | | Customer service: | Perfect service. Instant download. | | Product review: | Very interesting reading! Thanks! | | 2008-02-17 11:43:37 |
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When and where purchased: Fern and Faerie
#2159
Specific item: Washable Knit Tampon 3-Pack Blue Organic Cotton
Customer service: Immediate answer on emails, package arrived on time. It was great that I could download the pattern immediately. It made it easier to wait for the package!
Product review: These are so fun to knit and stuff! I think the reason is you get the end result so quickly, and it only takes a little bit of yarn. The quality of the three that I received is excellent. I liked ordering the 3 pack along with the pattern because it gave me something to look at. The pattern is extremely easy to read and understand. It's great to knit up a whole bunch of these with the variety of organic cotton yarn there is to choose from. I will be able to test out how they work in a couple of weeks and will do a separate posting, but I just wanted to do a review of the pattern itself in case anyone was thinking of trying it. |
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When and where purchased:
2 purchases Aug 07 order #1901 and Oct. 07 order #2016
Specific item:
Wrap pattern and license
Customer service:
She is great to work with and quick to answer questions
Product review:
Easy patterns!! |
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When and where purchased:
2 purchases July 07 (order # 1870 & 1871) Dec 07 (order # 2080)
Specific item:
Knotdoll pattern, stockinette, bendy doll pattern
Customer service:
immediate download, no outside communication necessary
Product review:
I love these patterns. They are easy to read and undertand. I can't wait to really get the time to master one of them. |
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When and where purchased: November 2007, through http://hyenacart.com/FernandFaerie/
Specific item: "Kristy" 5" Dollhouse Doll
Customer service: Friendly emails, received in time for Christmas - perfect
Product review: I tucked this adorable doll in my daughter's Christmas stocking, and she loves it! My husband even asked where I bought it from, and thought the attention to detail was amazing. |
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When and where purchased:
www.hyenacart.com/fernandfaerie HC order #1857
Specific item:
Contour Tab Pads Pattern
Customer Service:
Easy to access download.
Product review:
I bought this pattern for a friend so she can make her own, so she can better say how good it is. But, since I have my own pads that I make and am familiar with patterns, etc., I can say that it looks like an easy to follow pattern with complete instructions and pattern pieces. Hopefully my friend will find it to be very user-friendly, which it looks to be. Thanks! |
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When and where purchased:
www.hyenacart.com/fernandfaerie HC order #1608
Specific item:
Knitted soakers and pants pattern, download
Customer service:
Very easy to access pattern, I did contact Stell with a question after making my first soaker from the pattern and she was very sweet and helpful.
Product review:
I was looking for a front loading soaker pattern, and I think this one meets our needs perfectly. It does make a soaker with a high rise, but that was easy to tweak once I realized it. Very easy to follow pattern with great customer service/support. |
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When and where purchased:
April 2007
Specific item:
Customer service:
easy download; instructions to access item were easy to follow
Product review:
Several folks directed me to this download to get all the info I needed to begin making and using FBW's at our home. The 2 page info sheet was super! I only wish the laundering instructions were more detailed, as "Wash with other cloth diapers" is all greek to me as I did not cloth diaper............so I wasn't certain if I needed to follow any special procedure or not. I loved the idea of this info sheet!! Great to have here at HC. |
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When and where purchased:
Fern & Faerie August 2006
Specific item:
Recycle Diaper Pattern
Customer service:
Very fast shipping, very nicely packaged.
Product review:
Very good instructions on how to construct these diapers. I am a Fern & Faerie Cottage License user so I might be bias but these look to be an excellent diaper. I am very happy with the pattern and instruction sheets. |
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When and where purchased:
Fern & Faerie August 2006
Specific item:
Mermaid bendie doll
Customer service:
Very fast shipping, very nicely packaged.
Product review:
This has got to be the sweetest little doll I have ever seen and so well made. Beautiful hand painted face gives this doll such a human feel to it. I love love love this doll. |
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When and where purchased:
HC Order #1123, July 2006
Specific item:
Pattern - peasant top and reversible pants
Customer service:
Stell answered my questions quickly and shipped in a timely manner
Product review:
The pattern is very clearly written and easy to follow. I can't wait to get started on it. |
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When and where purchased:
fernandfaerie.com 2004
Specific item:
recycled wool cover, brown
Customer service:
Quick and friendly, I still remember our e-mails to this day! lol
Product review:
The wool cover fit perfect and was very soft. It was from a sweater. Even tho this purchase was over 2 years ago, I wanted to post it because it shows, to me, that F&F has always been gracious and giving, she has always had helpful information on her site, her customer service is great. She is super friendly. |
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When and where purchased:
Universal Mama, February 2006
Specific item:
Bendy doll
Customer service:
Very fast shipping, clear communication.
Product review:
The doll arrived in a nice little plastic case and is perfect in every detail. Beautiful craftmanship. Just a caution, although this should be obvious from the size: this is not a toy for younger children as the head is quite easily detachable. |
