Hillcountry Dollmaker has received 98 feedback comments and no negatives.
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When purchased:
| Oct 26, 2009 | | Item: | Baby in Basket for Jody | | Customer service: | wonderful! | | Product review: | gorgeous little doll, perfect gift for my daughter. | | 2009-10-29 03:57:18 |
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When purchased:
| Aug 16, 2009 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | Very easy to work with, great communication back and forth. Took my ideas and brought them to life in the doll. | | Product review: | Perfect!! The doll is exactly what I wanted and described to her. | | 2009-10-23 10:34:12 |
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When purchased:
| Aug 23, 2009 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | Excellent!! This was a trade so I could give my granddaughter her first doll for her upcoming first birthday. Joyce was quick to respond to my emails and walked me through all the areas of choices for me to make to create the doll the way I wanted it. | | Product review: | The doll is so beautiful and just so precious! The colors are just as requested, she is soft to touch and well stuffed, has a sweet face, and the embroidery on her body is perfect! I can't wait to give her to my granddaughter next month! Thank you, Joyce, for this wonderful trade! | | 2009-09-30 01:42:57 |
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When purchased:
| Aug 6, 2009 | | Item: | 13" Button Jointed Waldorf Doll With A Mother Sunshine Playsilk Ready to ship! | | Customer service: | Perfect! Joyce is friendly and professional! | | Product review: | I can't say enough about this doll. It is just stunning. The skin is really soft and the hair is beautiful. It is really well made and every detail is perfect. I will be back for more!! | | 2009-08-24 12:17:28 |
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When purchased:
| Jul 5, 2009 | | Item: | *SALE* Custom Baby Bunting Waldorf Doll | | Customer service: | Joyce was great to work with and had great communication. | | Product review: | The doll is perfect and just as we imagined The attention to detail is impressive. The doll looks really securely and well made. | | 2009-08-17 02:06:18 |
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When purchased:
| Jul 19, 2009 | | Item: | 10-11" Custom Waldorf Doll | | Customer service: | great! Joyce was in touch almost immediately to discuss the options I wanted. I also had an old doll that needed repaired, which she was more than happy to do. Thank you so much, Joyce! Working with you is a pleasure:). | | Product review: | What a great doll. This will be a birthday gift for my DD2. I asked for light red/strawberry blond hair to match DD2's and it came out perfect!!! I left the clothing up to Joyce a bit, and it's beautiful. | | 2009-08-17 11:00:33 |
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When purchased:
| Jul 6, 2009 | | Item: | In Stock - NOW WITH FREE SLING: 12" Baby Doll With Longies by Threebies Knits and Selah | | Customer service: | Super sweet mama. Fast shipping. | | Product review: | She is adorable!! | | 2009-08-03 01:41:44 |
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When purchased:
| Jun 5, 2009 | | Item: | Baby Blooms - The Heart of a Seed - Little Sprout in a Seed Shaped Bag | | Customer service: | Very nice mama! Worked with me to make the perfect bloom baby. | | Product review: | My daughter loves it! It's very well made and so cute!! | | 2009-06-23 08:31:58 |
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When purchased:
| Apr 28, 2009 | | Item: | Baby Fairy | | Customer service: | Joyce was a pleasure to work with. | | Product review: | Incredible craftmanship and attention to detail - her creations are works of art. | | 2009-06-04 12:22:09 |
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When purchased:
| May 4, 2009 | | Item: | Spring Fairy (1 in stock or custom) | | Customer service: | Incredible. Besides the fairy we did a trade for party favor bags, teeny animals, and felted toys. It was a rush thing and she got them to me in time for the party. | | Product review: | Everything is fabulous. She made the fairy an extra outfit. The party bags are incredible and the teeny outfits are too cute. She even drafted a couple of patterns so the animals could all be different. | | 2009-06-03 07:18:34 |
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When purchased:
| Oct 20, 2008 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | Joyce is a real pleasure to do business with. I was sweating it at the end - but knew she would come through for this big Christmas gift and she did! Thank you Joyce! | | Product review: | Fantastic - Beautiful - Perfection... I can't say enough good! | | 2009-05-24 06:43:13 |
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When purchased:
| Oct 31, 2008 | | Item: | African Mudbath (2 sizes) | | Customer service: | Joyce is a real pleasure to do business with | | Product review: | My personal favorite! | | 2009-05-24 06:42:08 |
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When purchased:
| Oct 31, 2008 | | Item: | Hoppy Bunny 2 sizes | | Customer service: | Joyce is a real pleasure to do business with | | Product review: | Darling bunny! | | 2009-05-24 06:41:35 |
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When purchased:
| Oct 31, 2008 | | Item: | Ima Piggy - 7" Hand Dyed Cotton Sherpa | | Customer service: | Joyce is a real pleasure to do business with | | Product review: | So very cute - my girls love him! | | 2009-05-24 06:41:23 |
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When purchased:
| Feb 7, 2009 | | Item: | Fabric Moses or Boat Basket Bed - 3 sizes | | Customer service: | Excellent communication throughout the process. | | Product review: | The moses basket is beautifully crafted. I'm sure it will be one of my daughter's favorite toys for many years to come. | | 2009-04-02 12:20:50 |
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When purchased:
| Feb 7, 2009 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | Excellent communication throughout the process. | | Product review: | The doll is beautifully crafted. I'm sure it will be one of my daughter's favorite toys for many years to come. | | 2009-04-02 12:19:53 |
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When purchased:
| Feb 12, 2009 | | Item: | 12" Custom Waldorf Doll | | Customer service: | Prompt and friendly replies to emails, quick shipping | | Product review: | Beautifully made doll that will be a cherished toy for years to come, thanks again! | | 2009-03-30 02:02:57 |
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When purchased:
| Feb 18, 2009 | | Item: | Animal Dolls in Clothes | | Customer service: | awesome momma to work with, definatly makes you whatever you imagine | | Product review: | this bunny is perfect. very soft and squishy. almost dont want to give it to my daughter, id love to keep it myself! | | 2009-03-23 11:17:49 |
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When purchased:
| Feb 26, 2009 | | Item: | Tie Dye Doll Nightie | | Customer service: | Wonderful. Excellent communication and delivery of requests! | | Product review: | Perfect. Couldn't have asked for it to be better! Thank you!!! | | 2009-03-16 12:18:08 |
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When purchased:
| Feb 26, 2009 | | Item: | Tie Dye Doll Pajamas | | Customer service: | Great. I was contacted immediately about sizing and colors. Everything was made according to what I had requested! | | Product review: | Adorable!!! I can't wait till my little girl sees these!
I keep coming back because of the high quality products! | | 2009-03-16 12:17:24 |
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When purchased:
| Jan 18, 2009 | | Item: | 14" Custom Waldorf Doll | | Customer service: | Great service and communication | | Product review: | Amazing doll! We're SO in love! | | 2009-03-03 09:54:06 |
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When purchased:
| Dec 29, 2008 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | A+ | | Product review: | LOVE our custom first doll! It's gorgeous, my daughter loves it. Thank you so much! We have bought 3 dolls from Hillcountry Dollmaker now and we love them all! They are high quality and adorable! | | 2009-02-11 06:39:20 |
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When purchased:
| Jan 24, 2009 | | Item: | Listing For Jennekate | | Customer service: | Absolutely fantastic! Joyce has great communication, amazing turnaround and is fabulous to work with! | | Product review: | Joyce created the most adorable, custom tiny doll for my daughter. It is so well made and the craftmanship is excellent. Joyce also made a little felt pouch for my daughter to wear so she could carry her dolly in, and the pouch is just as cute and well-made as the doll itself! All-in-all, I could not be happier with the service or the product! :) | | 2009-01-24 03:42:51 |
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When purchased:
| Aug 17, 2008 | | Item: | 12" Custom Waldorf Doll | | Customer service: | Initial contact was great in figuring out what we wanted. Ordered mid Aug and received after Thanksgiving, so plan ahead to allow adequate time! | | Product review: | 'Becca' is our first all natural doll! We weren't sure of her at first(too used to the 'hard' faces, hands, feet, etc) but now love her. We opted for fingers and weighting- in retrospect I would have skipped both as sometimes it seems Nina thinks she is heavy and the fingers just look funny to me(they weren't poorly made just a style preference I now realize I have.) The velour outfit is beautiful. We love the baby pigtails with little bows. The bum is hilarious! | | 2009-01-16 08:21:12 |
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When purchased:
| Nov 1, 2008 | | Item: | Custom 16" Waldorf Doll | | Customer service: | Fabulous! Lots of email contact and very prompt completion of order. | | Product review: | Oh, what a beautiful doll! Any child would be thrilled and we are definitely pleased. Joyce took my requests and made us a beautiful doll. DD loves her own baby. Thanks so much! | | 2009-01-14 01:14:04 |
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When purchased:
| Nov 17, 2008 | | Item: | Custom 16" Waldorf Doll | | Customer service: | A+ | | Product review: | Love these dolls. We now have 3 of them and will be getting more! | | 2009-01-07 01:12:31 |
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When purchased:
| Dec 15, 2008 | | Item: | African Mudbath (2 sizes) | | Customer service: | Fast shipping : ) | | Product review: | My daughter already loves playing and carrying around her new elephant friend. He's well made and I know we will add more of Joyce's wonderful stuffed animals to our collection. : ) | | 2008-12-21 10:07:56 |
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When purchased:
| Dec 15, 2008 | | Item: | Sheep! | | Customer service: | Very quick shipping, I didn't think this would arrive until after the holidays, but since it did will make a great stocking stuffer for my daughter. | | Product review: | The sheep is just adorable and I love the rainbow ribbon around his neck. : ) | | 2008-12-21 10:05:23 |
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When purchased:
| Oct 20, 2008 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | Wonderful customer service. Joyce was always promt to reply to emails and answered all my questions. She even let me add one of her Hoppy Bunnies to my order and got both the bunny and doll to us in time for the holidays. | | Product review: | I ordered this doll to be my daughter's first doll and to be a special Christmas present for her. The doll was incredibly well made and done exactly as I asked. She's just beautiful and I know will be a beloved doll in our family for many years to come. I plan to order a new doll for her for each birthday and Christmas to come. : )
The Hoppy Bunny I added to this order is so adorable and has so much character. He will make a wonderful Christmas present for my mother who loves rabbits. Joyce even dyed him to be the same color as my mother's last pet bunny. : ) | | 2008-12-21 09:57:30 |
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When purchased:
| Nov 10, 2008 | | Item: | Custom 16" Waldorf Doll | | Customer service: | Fabulous~ what a friendly, professional, positive experience on a custom item with lots of choices and personalizations.
Fast shipping to Canada. | | Product review: | Sigh.
This baby is fantastic. I love the feel (weighted with sand) and lovely clothing on our 16" girl doll.
SO well made. | | 2008-12-09 06:02:43 |
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When purchased:
| Nov 2, 2008 | | Item: | Ready to ship! 12" Doll, Floral Print Dress, Fairy Costume, PJ's | | Customer service: | Awesome- Joyce is fantastic to work with. She's super sweet, very helpful and just an awesome WAHM. | | Product review: | AMAZING !!!! The babies are fantastic, DD will LOVE them. I certainly hope I can keep them hidden til Christmas :D
THANKS JOYCE !!!! | | 2008-11-17 06:46:16 |
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When purchased:
| Jul 28, 2008 | | Item: | *New* Baby Blooms - The Heart of a Seed - Little Sprout in a Seed Shaped Bag | | Customer service: | Very quick shipping. | | Product review: | Beautiful little doll. | | 2008-11-10 11:06:08 |
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When purchased:
| May 6, 2008 | | Item: | Custom First Doll - Together We Create Your Child's First Doll Friend | | Customer service: | joyce is a pleasure to work with! easy going and obliging! :D | | Product review: | what a pretty pretty PRETTY doll! great work(wo)manship! thanks!! | | 2008-06-29 12:12:52 |
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When purchased:
| Mar 20, 2008 | | Item: | Sheep! | | Customer service: | | | Product review: | really sweet little sheep, beautifully made | | 2008-05-06 01:59:20 |
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When purchased:
| Jan 4, 2008 | | Item: | Hoppy Bunny | | Customer service: | Excellent CS, great communication. | | Product review: | My son loves his cute little bunny :o) | | 2008-03-31 12:08:59 |
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When purchased:
| Jan 17, 2008 | | Item: | Custom 16" Waldorf Doll | | Customer service: | I cannot say enough about Joyce. She went above and beyond to make a very special doll for us. Communication was fantastic. | | Product review: | This doll was a "daddy doll" made to look like my dh for my girls to connect with while he is away. Joyce asked for several pictures of dh and did an amazing job turning him into a lovable doll. The doll and the daddy look very much alike. Joyce also took extra care to give the doll hands and arms that make him look like he is always ready for a big bear hug. This doll is loved by all of us, will see us through a tough time, and remind of of great memories once we are reunited again. | | 2008-03-21 02:54:30 |
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When purchased:
| Dec 20, 2007 | | Item: | Custom 16" Waldorf Doll, (For After Holidays Delivery) | | Customer service: | Excellent! I received a GC for anything in the store as a gift and Joyce was amazing with all my questions prior to my purchase. She answered all my emails promptly and was a joy to work with. Joyce was very thorough asking for all details on how I would like my custom doll done. She was an amazing woman to work with!! | | Product review: | Absolutely amazing! The craftsmanship is stunning, the details are stunning and she took every little detail I gave her and made the doll EXACTLY how I imagined it!! She is a beautiful doll!! Thank you so much Joyce!!! We love the doll soo much!! | | 2008-02-27 12:20:21 |
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When purchased:
| Nov 20, 2006 | | Item: | Custom 6" Baby in Moses Basket - Waldorf | | Customer service: | Greta-very good at replying to emails and updating. | | Product review: | These dolls were just to cute I was reluctant to actually give them to children. We also got the Lil' Gandolf doll. My kids have played with these dolls for a year now, they are still in perfect order and seem to even handle the few "love bits" the baby has given them. Worth every penny. | | 2008-02-20 03:00:11 |
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When and where purchased:
Craft swap on HC February 2009
Specific item:
10 inch African Mudbath Elephant
Customer service:
Very nice and easy to work with. Even suggested she could add on a tutu and flowered headband to the elephant to make it more girly for my "princess" dd.
Product review:
Got it today, and it's adorable. Sewing looks great. I can't give it to DD for her reaction as it is a bday gift, but I know she's going to love it. |
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when and where:
august/sept 2008 through a craft swap on HC
specific item:
little gnome
customer service:
joyce contacted me as soon as swap partners were posted to let me know she would be making a gnome for us. towards the end of the swap she updated me on progress and shipping time. always very sweet and easy to "chat" with!
product review:
this will be a holiday gift, so i cant give my son´s reaction.... but i LOVE the gnome. it is amazing how much detail there is on this tiny little body (a belly button!) and on the clothers. i am totally amazed. the workmomship is excellent and the gnome has an absolutely shining personality. love him! |
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When and Where:
November Custom Slot on HC Store
Specific Item:
12" Hybrid Waldorf Pigtail Doll for Christmas, an extra outfit, and t-shirts for 12" doll and 14" doll
Customer Service:
Communication was great. I told Joyce what I'd like to order, she sent me an invoice, and let me know that I was on her list and the doll and clothes would arrive in time for Christmas. The package arrived the Friday before Christmas, in time to get everything under the tree.
Product review:
"Maggie" is a beautiful doll. My YDD loves her and was so excited to have her own baby since my ODD had recieved one a month earlier for her Birthday. The workmanship is wonderful, and I wish we could have a whole houseful of Joy's dolls. |
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When and Where:
Feb 2008, Something Collaboration "Lovelies for the Little Ones"
Specific Item:
8" Waldorf Friend
Customer Service:
Joyce shipped the entire collaboration. It was shipped quickly and arrived safe and sound. No other communication was needed.
Product review:
This doll is too cute for words. It is perfect for my YDD's hands and my ODD likes it too. Considering they each have larger (12 and 14") dolls of their own, they will be happy sharing the little one, and they were excited to see a new baby for their collection. |
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When/Where
Something Congo
Order #1284 on Jan 20, 2008
Specific Item:
Tie Dye Doll Nightie or Dress
C/S: Perfect as always. Joyce is a very nice person to work with. She is quick to answer questions and ship.
Product Review:
Beautiful! The workmom ship is just beautiful. This will be well loved for a long time. |
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When and where purchased: December 6th 2007
order 173
Specific item:
12" custom Waldorf doll
Customer service:
Excellent. Joyce helped us through the decisions we needed to make, was very helpful via email and kept in touch with progress reports. Quick communication and fast shipping!
Product review:
Absolutely wonderful. I can't begin to imagine how much work goes into her dolls. My son is besotted already and his doll only arrived this morning. The clothing that came with the doll is lovely too. |
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When and where purchased:
Hyena Cart, September 2007
Specific item:
Custom 12" doll for my 2 year old
Customer service:
Good Communication
Product review:
The doll is very nice and I am sure that I will do business again with Joyce. |
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When and where purchased:
through pms and emails september/october 2007
Specific item:
4 doll outfits and a button jointed doll
Customer service:
very good about quickly responding to emails. Packaged well
And... I got to be her first HyenaCart customer!!! Yeah!
Product review:
The doll clothes are just beautiful. Very nicely made.
The doll is even more than I could have asked for and Im sure the baby will just love it! |
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When and Where Purchased:
Trade via emails, November 07
Specific Item:
Custom First Doll in a Boat, Pirate Piggy
Customer Service:
Great communication... Quick shipping (we think there must be a direct pipeline from TX to WI! LOL).
Product Review:
Well, the fact that our house is overrun with Joyce's beautiful work, speaks volumes. These are to be the boys' first Christmas gifts, on Christmas Eve, from mom and dad, and I can't wait to give them to them. The attention to detail is stunning. There isn't anything overlooked. Another wonderful purchase. |
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When and Where Purchased:
Via email circa Oct 2007
Specific Item:
Custom First Doll and Pirate Piggy
Customer Service:
Perfect, as always. Joyce has excellent communication and has always ensured that I got exactly what I envisioned.
Product Review:
Gorgeous, beautiful, perfect. Couldn't ask for more. I cannot WAIT to give my nephew and my son their new Hillcountry Lovies. |
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When and Where Purchased:
November 12th, 2007 through pms.
Specific Item:
Custom First Doll
Customer Service:
Joyce's customer service is top notch! I pmed her with so many questions because I wasn't sure what I wanted the doll to look like. She helped me decide from the beginning to the end. She made sure that I was satisfied with the design.
Product Review:
The doll is simply amazing. It turned out to be better than I had imagined it. Joyce's workmomship is excellent and her work is flawless. Very well constructed. My son will not let it go. This will stay in the family for many years. Definitely worth every penny! I recommend Joyce to anybody who is interested in a Waldorf doll. |
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When and where purchased: October 29, 2007, PMs on HC forums
Specific item:
custom weighted bunny
Customer service:
As always fabulous work and super friendly lady. I will always come back to Joyce for her quality toys made with love.
Product review: pics are louder than words.
I'm sure my DS will love his long soft ears to chew on. My ds loves weighted dolls or toys so this is perfect.
http://img.photobucket.com/albums/v227/sahminhawaii/bunny.jpg
His fluffy wool tail
http://img.photobucket.com/albums/v227/sahminhawaii/bunnytail.jpg |
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When/Where: HC, July 2007
What: 14" custom doll and 12" custom doll
Customer Service:
A little disappointing. It may be unfair to have had high expectations because I was making a large order, especially for a first time buyer (2 dolls and two custom child outfits), but I thought Joyce would be more responsive. I will say she was always incredibly friendly, polite and professional in her correspondence.
7/11/07: bought 14” custom doll slot from HillCountry Dollmaker on hc. I emailed her the same day, saying that I intended to also buy a 12” doll slot, and also wanted matching child outfits to go with the dolls. I wanted to buy a bit at a time and have all shipped together, as it was intended as a Christmas present. Joyce emailed back and said she was happy to do all of these things, and happy to mail together at the end.
We corresponded closely about the first doll. Then I heard nothing until 8/18, when I got nervous and emailed her again, to remind her I intended to order a second doll, and see how things were going. She reassured me that there would be no problem with me ordering the second doll, and let me know that the wool was drying for the first. I asked her at this point to let me know when the first doll was done. She offered to speed things up, I told her it wasn’t necessary.
The next time I emailed was 10/9, because I was nervous since I hadn’t had any updates. She said to go ahead and purchase the next doll slot, so I did. When I did she told me that it was good I had done so then, because I just squeezed in with her last Christmas orders, which bothered me a bit because she told me it was okay to wait to order in the first place, and this was the second time I had checked in to see if I should pay for the second doll yet.
October 10 she asked me for the measurements for my kids so she could price bamboo velour for me, which I wanted. October 18th I got these measurements to her. October 24 she told me she could not do the bamboo velour for the kids clothes because her good sewing machine had gone out of commission. I switched my choice to French Terry, then agreed with her to cotton velour.
November 8th she emailed me to tell me that she had been shorted on her velour order. She said she thought she could get the dolls done, but didn’t think she could do the matching kids outfits for in time for Christmas. After this I found another WAHM to do the kids outfits, Joyce agreed to send the doll clothes, undyed to that WAHM so she could dye the kids clothes and the doll clothes together so they would match, and ship the naked dolls to me. I asked for a small refund since the doll clothes would not be dyed so my customs were not technically finished, and I would be paying to ship to the other WAHM as well as myself, but Joyce told me she did not feel comfortable refunding anything since she considers the dye-ing of the doll clothes free. I told her that since she was paying the shipping to both me and the other WAHM I was satisfied with that as a refund.
I received the dolls Friday, November 29.
I understand that a lot of things were out of Joyce’s control here, but I was very disappointed that she agreed she could make matching child outfits for me back in July, but no longer had the time to do so in November. I feel her time could have been managed better on my order, since she had months to complete. I was also uncomfortable with the sparse communication, which was mostly initiated by me. These dolls are the main gift for my children this Christmas, and I have spent a great deal of time nervous that I would not be receiving them at all.
Product: Amazing. The dolls are just gorgeous. I love them both, and think they will make incredible gifts, and expect that my children will love them very much.
Edited to add: As noted, Joyce mailed the doll clothes to another WAHM to be dyed. When they arrived, the other WAHM discovered that the package was missing one of the pockets for the shirts. The other WAHM made a pocket for that shirt out of material she had on hand for me.
05 Dec 2007- Response from Joyce:
I am sorry Stephanie was disappointed in my customer service. When Stephanie ordered her first doll in July, she let me know it was for Christmas and asked if it would be okay for her to order a second doll later and the sweatsuits so that I could combine shipping for her. I agreed and set about making appropriate progress on the first doll, but since it was a Christmas order and I was awaiting her availability of funds to order the other things, I didn't realize she needed updates - we never agreed on a set timetable of updates. (I know some WAHMs have an update schedule available -however I am always glad to answer e-mails concerning the progress of an order - and I did answer Stephanie's, so I do not consider that sparse communication - I always answer my e-mails and pm's) I fully intended to get her order to her well in advance of Christmas and in fact when she e-mailed for an update - I offered to speed up the doll, if she needed me to, and she said she didn't. I did have the doll within hours of completion but was awaiting the rest of her order. When she e-mailed to order the 2nd doll and I mentioned she was ordering it just as I was filling up my last Christmas slots, she seemed offended, but I in no way inferred I was not remembering the rest of her order but I took her order and I put the production of this second doll ahead of others who had ordered and paid ahead of it.. I understand the disappointment in the sweatsuits - they did look forseeable that I could do them in July, however, they were not ordered, nor were the measurements sent so I could even come up with an estimate until October by which time I was already in the middle of Christmas orders for others who had ordered and paid before that time, and I did have unforseen circumstances that kept me from still trying to accomodate her.
~SBT |
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When and where purchased:
October 2007 HC and private message slot
Specific item:
Custom 14" doll with 1 extra outfit
Customer service:
Joyce was fantastic! She held my hand all the way deciding on size/body type and all the other details. This will be my ODD's first special doll, and it is perfect!
Product review:
This dolle is fabuslous. I can't find a flaw, so cute, and the clothing is adorable. I'll be back for another for my YDD!
Thanks Joyce! |
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When and where purchased:
Private messages June-Sept 2007
Specific item:
Custom doll outfits, matching child's clothing, doll necklaces
Customer service:
Joyce is awesome! She worked for months on making this outfit very special for my dd's birthday, fitting me in between her store, congo and other customs. She is great to chat with, too!
Product review:
Amazing doesn't even begin to touch it! The outfits are fantastic with supurb stitching and the necklaces are adorable. |
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Purchased Sept 07 from Hillcountry Dollmaker store
Hoppy Bunny with embroidered features (requested)
Item arrived quickly and was well-packaged.
This was purchased as a gift for a dear friend's little girl who is turning one. She (and the baby) love it! The bunny is the perfect size for Lydia, and she kisses it "a lot". I've been told that the embroidery is perfect, and that the bunny is incredibly well-made. You can't go wrong purchasing from Joyce; she is such a kind and gentle woman who puts a lot of love in what she crafts. Thank you Joyce! |
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When & Where:
Somethign Congo
Order # 991 on Sep 24, 2007
Specific Item:
Rainbow Flower Doll Necklace
Customer Service:
Great mama to work with. Very quick shipping!
Product Review:
It is beautiful. Very well made. I thought in the picture it was breath-taking, but in real life it is even nicer. This is a gift that I have stashed now. It will be well-loved. We will use it as a bracelet. I would shop with Joyce and her DD at anytime and continue to recommend her shoppes to anyone I know. |
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When and where purchased:
8//08/07, Hillcountry Dollmaker HC, Order # 123 & 124
Specific items:
Ima Piggy - 7" Hand Dyed Cotton Sherpa & Little Custom 6" Fairy
Customer service:
Excellent communication. Responds to PMs in a timely manner.
Product review:
We love our little friends from Joyce. Such quality materials and construction. The details are amazing. I will probably be ordering another little fairy for Xmas. |
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When and where purchased:
Through email in August 2007
Specific item:
matching pj's for Bella and her dolls.
Customer service:
Joyce has been so sweet to work with. I sent her an email asking if she could make matching pj's for Bella's and her dolls for Bella's birthday. She responded to my emails very quickly and gave lots of different options.
Product review:
These pj's are so cute. Bella and her american girl doll have matching pajamas that were dyed by Joyce and have a beautiful rose on the top. The attention to detail is amazing and the sewing perfection. She then made a sleep sac and tie-on dipe for Bella's bitty baby that is in a velour but tie-dyed the same colors with the same rose-bud at the collar.
Bella is going to be so thrilled to be able to match both her babies instead of just one at her birthday. I am extremely pleased with this purchase and see many more Joyce creations in our future. |
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When and where purchased:
July 6th, 2007 @ Something
Specific item:
Fairy Tale Cottage Purse & Matching Teeny Doll
Customer service:
Fantastic! Joyce has wonderful communication. She wanted to make sure that the strap was the right size for me and it fits great!
Product review:
I've been wanting a new purse for a long time that fit my personality better than the boring black purse I had. I use the purse every day! My wallet and cell phone fit perfectly in it. No more big purse with tons of junk! Yay! Ashley will be getting the teeny doll for Christmas and I know she will looooooooove it! |
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When and where purchased: July 2007, HC
Specific item: Elephant and goldfish with matching child outfit
Customer service: Very good email commuication
Product review: Excellent - very well made and the fit of the child outfit was just as I requested. I will definately buy again |
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Where and when purchased hyena cart june 2007
Specific item 16" doll and 11" doll customs
Customer service - Good communication with seller to arrange customisation of dolls, very pleasant to deal with, replied to emails swiftly, and kept me up to date with progress of order
Product review fantastic dolls, made exactly to my specifications, and really beautiful
Emma xx |
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When and where purchased:
Via email july 2007
Specific item:
10-11" boy doll, xtra outfit & pjs
Customer service:
Joyce was AWESOME to work with, she got every detail that i wanted and had great communication with me. she was even able to get it out to me priority in time for my son's 2nd birthday!
Product review:
AWESOME! Macky LOVES his baby and the superhero outfit is GREAT! |
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When and where purchased:
via pm and email
Specific item:
Custom 8" doll and Custom 6" Fairy
Customer service:
Awesome! Joyce is just awesome!
Product review:
OMG They are gorgeous!
I was going to put the 8" doll up for dd for her b-day but I couldn't help myself. The Fairy is a gifty for someone's b-day and I had to ship it out the day it came or I fear it would of never left my home lol.
The details on the dolls are amazing and I know I will be getting more of them for sure |
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When and where purchased:
Hyena Cart; June 2007
Specific item:
Custom 8" doll and teeny bunny
Customer service:
Great communication and very accomodating.
Product review:
The doll and bunny are absolutely adorable. The details on such small pieces are truly amazing. |
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When and where purchased:
June 2007 HC Hillcountry Dollmaker store
Specific item:
Little Bunny
Customer service:
Joyce is wonderful to work with, she asked if I wanted plain pink or floral ears....and was very quick to ship!
Product review:
This bunny is just adorable!!!! It is for a swap gift and I'm sure she'll love it! |
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When and where purchased:
May 17, 2007 HC Hillcountry Dollmaker store
Specific item:
Order # 96 Teeny Li'l Bunny
Customer service:
E-mails were responded to promptly, wonderful to deal with.
Product review:
This is the cutest little bunny, the attention to detail is amazing...can't wait to order from this store again! |
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When and where purchased:
May 1, 2007 http://hyenacart.com/HillcountryDollmaker/
Specific item:
12" Custom Waldorf Doll and Free Extra Outfit With Purchase of Custom Doll
Customer service:
I cannot say enough about how wonderful Joyce is. She worked with me step by step to make the perfect doll for my dd's 1st bday. I was in denial about her turning 1 and waited until the lst minute to decide on a gift for her. Joyce went above and beyond to have the doll and outfit here in time for the big day. And she also worked hard and captured my dd's eye shape perfectly by going off pictures. Joyce makes beautiful dolls and one reason they are so beautiful is because you know her love and sweetness is put into every stitch. I am so glad I had to opportunity to work with her.
Product review:
"Carleigh" is beautiful! I cannot get over the details. She is amazing! Both girls love her (my older dd is forever trying to steal her way from the baby while she is sleeping. lol) The thing that amazes me the most is that she is so beautiful and also so sturdy and "playable." I don't have to worry about the girls loving on her. "Carleigh" has been a wonderful addition to our family! |
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When and where purchased:
order 482
Specific item:
around the world african mudbath elephant
Customer service:
joyce is great to work with and her lovies are so sweet.
Product review:
the elephant is sooo cute. dd loves it and it goes everywhere with her now. it is the perfect companion for her long eared muddy piggy |
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When and where purchased:
On Someting March 7, 2007 #117
Specific item:
Ura Hog
Customer service:
Couldn't be better, she even so kindly replaced the beeds on the face wth emboidery! What a woman!
Product review:
This hog is so adorable and a huge hit with my DS. It is perfectly made and so soft and cuddly! I would love to buy more more more! |
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When and where purchased:
Eclectic Earth May 07
Specific item:
Butterfly Waldorf Doll
Customer service:
OMG Shes such a doll!! She saw that I wanted it so bad and offered me her special of $10hc for $10 off that she was running at the time!!
Product review:
Absolutely gorgeous! We are in love with this doll. My daughter has not yet opened it because I am saving it for her birthday on July 10th... She will be SOO EXCITED as she had seen it on HC when i was browsing and noticed it looked just like her imaginary friend "Butterfly".
We will definitly be back for more!! |
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When & Where Purchased:
4-6-07 HCDM HC store
Specific Item:
HC order # 77, custom 6" jointed waldorf baby in moses basket
Customer Service:
Extra sweet & nice mamas, always a joy to work with. Joyce is such a personable and caring mama who really cares about her customers.
Product Review:
Another gorgeously handcraft work of art. DD is absolutely in love with her newest HCDM dolly. This one goes everywhere with us, riding in its well done basket and much loved by any child who comes into contact with her. |
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When and where purchased:
hc order #264, 116
Specific item:
ima hogg
Customer service:
what can i say, joyce rocks. she is so great at communicating and the hoggs are awesome. she even put long piggy ears on the one i bought for my daughter so she could hold it better. and she did. how cool.
Product review:
the piggies are awesome, soft and very well made. i am always going to be back for more lovies from joyce. |
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When and where purchased:
1/18/2007 - from her HC
Specific item:
Rainbow Fairy or Angel
Customer service:
Super fast ship and excellent communication
Product review:
This doll is absolutely gorgeous! She's MINE! This was my hubby's birthday present for me and it was the best one I've gotten from him. |
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When and where ordered:
Purchased through Hillcountry Doll Maker HC store, 5/2007
Specific Item:
Custom 10-11" Waldorf Doll, no buttons, jointed body, velour track suit and pointy hat.
Customer Service:
Joyce was incredibly prompt with questions in order to discern what I wanted, and with the answers when I emailed her. She was also very empathetic and kind, which isn't a necessity for good customer service, but is important when you have superb customer service!
Product Review:
This was the most well-crafted, and lovingly-made toy I have ever purchased for my son. When I asked for the doll's hair to be black, like my son's, Joyce said it would be difficult, but when I opened the box, there he was! Black hair, and moss-brown/green eyes! I almost cried. My son won't let "dolly" go, and keeps thanking me for his "bootiful dawly". I can't wait for my infant to get old enough to have a Joyce-made doll! |
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When and where purchased:
HC via Eclectic Earth
Specific item:
6" baby bee doll in moses basket
Customer service:
Great customer service. Joyce got to work right away and I had the doll quickly. Shipping was quick which I find appreciate with a custom item.
Product review:
This doll is amazing! It is so small that I don't know how she could get so many details just perfect--the hands, feet, elbows and knees are so cute.
_________________ |
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When and where purchased:
April 6, 2007, Hyena Cart, Order #348 & Partial Trade via E-Mail
Specific item:
6 Inch Semi Custom Earthy Baby, Moses Basket & Piggy
Customer service:
Excellent. Joyce is amazing to work with and a super sweet mom. We e-mailed back and forth to get everything exactly right for the doll. She even added a little scar on the babies tummy to match the one my DD has from a stomach surgery.
Product review:
For such a little doll, the details are just beautiful. Nothing was spared due to the dolls size (which is perfect for my 19 month old). The workwomanship is excellent. The piggy is just too cute and the moses basket is beautiful. Thank You for such a lovley addition to our family and will do business again with this WAHM!!! |
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When and Where Purchased:
May 2007, HC Store
Specific Item:
12" Mermaid, African Mudbath elephant
Customer Service:
Shipping was lightning quick, once again. Joyce threw in the elephant with my order, which speaks volumes about the kind of person she is.
Product Review:
This mermaid was a gift for my 2yo niece.. she absolutely adores her! Everything is top notch. Colored hair like this, you really have to see to believe all the detail and depth. The elephant is super soft and cuddly, and is now a must for bedtime for my older son! |
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When and where purchased
March 2007, through HC congo Something
Specific item:
Ima Hog, Ura Hog
Customer service:
I can't praise Joyce enough for her Customer Service. I ordered our pig at the end of March, and it was lost in the mail. I let Joyce know and she sent a replacement out right away, no questions asked. She was very kind through out the whole thing, and I wouldn't hesitate to purchase from her again!
Product review:
Our little pig is so adorable! Very cute and super sweet. The picture didn't do it justice. |
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When and where purchased
April 2007, HC, custom order
Specific item:
A Little Hog for Mama
Customer service:
SUPERB! Joyce saw me post that I was missing her next stocking of Ima/Ura Hogs and emailed to offer a custom just for me! Of course I had to take her up on it!
Product review:
This little piggie is STAYING HOME with me! I love it. It's cute, well made, soft and snuggly, with just the right amount of muddiness. |
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When and where purchased:
I emailed Joyce from her contact info on her HC store requesting a custom
Specific item:
16" boy doll
Customer service:
Great CS! Life got busy for me with 2 spirited boys and a dh who was deployed and by the time I got around to buying Christmas gifts, it was too late to order a waldorf doll in time for Christmas everywhere I looked. I took a chance and emailed Joyce to see if she had time to squeeze in one more custom for my ds and she did. I really appreciate her taking the time to fit me in at such a busy time for her as well. Communication was excellent and she made sure to ask questions to be sure she understand exactly what I wanted for the doll.
Product review:
The doll turned out so well!! So much character and he looks a lot like my ds (which I had wanted). Everything was just as I had requested. Both of my boys enjoy playing with him. |
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When and where purchased:
4/13/2007 at Hillcounry Doll Shop @ Somthing
order #371
Specific item:
A little Hog for Mom
Product review:
Piggy is exactly as described and expected. Fabulous craftsmomship. There is no flaws whatsoever in the iteml absolutely perfect in design and construction
I highly recommend Joyce, her product are amazing. |
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When and where purchased:
April 1, 2007 from Something on HyenaCart
Specific item:
Ima Hog, Ura Hog, Everyone's a Hog Hog
Customer service:
Shipped when specified. No issues
Product review:
So so cute! My dd prompty claimed her. She's just adorable! |
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When and where purchased:
Hyenacart Jan/feb 2007
Specific item:
18 inch girl waldorf doll
Customer service:
Great communication, very prompt, friendly and helpful!!!
Product review:
My daughter just LOVES "leila"!!!! She won't go to be without her :-)
_________________ |
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When and where purchased:
Hyena cart March 2007
Specific item:
Ura pig
Customer service:
Answered emails quickly. Product is so cute and made so well |
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When and where purchased:
HC store
Specific item:
Ima Hog (that's right, I said it!)
Customer service:
Wonderful! Joyce was quick to respond to emails and just as quick to ship.
Product review:
Ima is adorable! My sister fell in love with her at first site! |
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When and where purchased:
3/07 Order #1 @ Something congo
Specific item:
Ura Hog
Customer service:
quick email response and fast shipping
Product review:
All I can say is, this is the cutest Pig I've ever seen LOL I saw the piggie and it's teeth and immediately thought of my dd, so I HAD to have it. She loves it as well. She's 15 mos old and I dont see the eyes/teeth seed beads as a problem. She doesnt chew on them and they are sew on very well, not loose.
http://ferfer.net/twolilpiggies.jpg |
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When and where purchased:
3/07 something congo
Specific item:
Fairy Playset
Customer service:
Fabulous!
Product review:
It is truly amazing. The doll and dragonfly friend are impeccably made. The fairy is gorgeous with her tiny clothes and tiny beaded necklace. The wooden blocks smell heavenly! It is an absolutely amazing bit of craftsmanship. |
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When and where purchased
Jan 2007
Specific item:
Baby girl waldorf doll
Customer service:
AWESOME. I can't say enough. Joyce was amazing to work with, super sweet and always returned e-mails VERY quickly. She let me know what was going on and was very helpful with my millions of questions.
Product review:
GORGEOUS !! This baby is fantastic. Miss Leighanna LOVES her and has since she first saw her. She is VERY soft, very well made and is a HUGE hit when everyone sees her. Her gown, matching hat and matching diaper are all super soft and just too cute !! We will be back for sure !!
http://img.photobucket.com/albums/v218/BabyWearinMama/DSCF5797.jpg |
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When and where purchased:
Jan/Feb 2007, HC
Specific item:
10" custom boy doll
Little Gandalf http://hyenacart.com/prod_details.php?id=59744&vid=742
Customer service:
Joyce is incredible to work with. She emails you quickly and is very thorough with her work. I am so happy to have worked with her on my son's custom for his birthday!
Product review:
My custom doll was just as I had asked. He is adorable! Little Gandalf is the sweetest little doll with his fuzzy beard. I love them both. Joyce is truly a master of doll-making! |
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When and where purchased:
Through PMs January 2007
Specific item:
12" boy doll
Customer service:
This was a GESTURE on her part for my ds4's birthday: volunteering to make a custom, however payment came (MOST was HC$) and making it in just two days to make sure he had it in time. She hand-dyed the clothes too. Kept me informed all along the way. THANKS so much Joyce!!!!
Product review:
PERFECT!! well-constructed and LOVELY!! this is a true artist's creation |
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When & Where Purchased
12-28-06 HCDM HC
Specifice Item:
HC order # 28, custom 13-14" doll
Customer Service:
Wonderful as before!
Product review:
Beautifully done dolls, but see for yourself (boy doll made this time, baby was last one for DD for X-mas)
http://i146.photobucket.com/albums/r276/lilmama2dsndd/Fluff/HCDM.jpg |
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When and Where purchased:
11/2006 Hyena Cart
Specific Item:
13-14" Custom Waldorf Doll
Customer Service:
Wonderfull, we talked a lot to make sure I got exactly what I was looking for!
Product Review:
I can't possibly put into words how pleased I am with this doll. It looks exactly like my daughter, it is so well made and just amazing. |
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Purchased-
Nov/Dec 2006 HC
Item-
One custom moses basket baby and one custom gandalf doll
Customer Service-
Excellent. Communication was very active. She helped me chose fabrics and such and was very friendly.
Product Review-
Dolls are soooooo cute. Very detailed and sturdy. My 2 yr old is loving her baby and I'm sure this will become an ere loom |
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When & Where Purchased:
December 2006, Hillcountry dollmaker on Madurodam Village Market HC
Specific Item:
Christmas Fairy doll
Customer Service:
Joyce is just the best! Fast shipping, great emails, so warm and friendly.
Product Review:
What a little beauty this doll is. She will be the perfect mate for Gandalf! Her hair is wonderfully soft and curly, her clothes are adorable. Great quality and detail in such a little doll! |
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When and Where purchased: HC, December 2006
Specific Item: Little Gandalf doll and custom 10" baby doll
Customer service: Excellent. Joyce is very friendly and professional!
Product Review: Beautiful work! The dolls are perfectly sewn, and have some serious soul! Since they arrived, I keep taking them out of the box to hold and admire them, and okay, I'll admit it, to keep the baby doll warm! lol They are Christmas gifts for my children, and I am so excited to give them to them. What an amazing opportunity to give a gorgeous WAHM made gift! |
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When and where purchased
Dec 2006, through HC
Specific item:
Two Gandalf dolls
Customer service:
Prompt shipping.
Product review:
Great dolls, I can't wait to give them as gifts. Cute as a button, well made. |
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When & Where Purchased:
11-13-06, Hillcountry dollmaker HC
http://hyenacart.com/HillcountryDollmaker/
Specific Item:
HC order #7, 13-14 inch custom Waldorf Doll
Customer Service:
OUTSTANDING! Joyce is such a wonderful woman to work with, she is prompt to answer all emails and has excellent communication throught the process.
Product Review:
I can't put into words how great this doll came out. Ordered as a X-mas present for DD, to be a smaller baby for her that look like her, it really looks like her! I don't know how but Joyce managed to capture DD's personality in the doll. I cannot rave enough. I couldn't even put her back into the box and almost gave to DD right away! I can't wait until X-mas to give her to DD, I just know she will be a childhood long cherished doll! I will be ordering another one soon for DS's B-day! |
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When and where purchased:
Hyena Cart, November 2006
Specific item:
Gandalf doll, jammies for baby and 16" doll, boots for 16" doll
Customer service:
Again, Joyce is right on top of communication throughout the whole process. She even threw in the cutest little piggy friend for my son's dolls as sort of a prototype! Top notch!!
Product review:
The clothes are all sewn beautifully and made exactly to what I requested. Gandalf has such personality, and I can see that no two would be the same. Great products all around! |
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When and where purchased:
Ebay & Hyena Cart, October and November 2006
Specific item:
16" boy doll, 6" baby boy doll in moses basket
Customer service:
I can't say enough good things about Joyce. Communication was always immediate, and always super friendly. She kept me posted with pictures of choices, and progress pictures. Dolls came in TWO days!
Product review:
These dolls are absolutely adorable! They are very lightweight, making them oh so portable, EVERYwhere. The wool/mohair yarn is so plush and soft. The face is perfect... love her special eye shape. Clothes were made exactly to what I asked for. WONDERFUL! |
