Juliet's Balcony has received 9 feedback comments and no negatives.
Viewing Feedback Rows 1 to 9.
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When purchased:
| Jun 20, 2008 | | Item: | 50 Lotion Samples | | Customer service: | Samples arrived quickly and exactly as requested. | | Product review: | Fantastic. Each sample is individually sealed and doesn't make overpower my shipments with scent. | | 2008-07-14 06:21:20 |
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When purchased:
| Jun 16, 2008 | | Item: | Soy Wax Jar Candles | | Customer service: | Quick to email- great shipping time for made to order product. | | Product review: | Smells wonderful. I have burned it a few times already and it is barely gone. Great scent throw. | | 2008-07-01 04:15:16 |
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When purchased:
| Jun 20, 2008 | | Item: | 50 Lotion Samples | | Customer service: | Quick shipping and easy to work with for getting exactly what I wanted. Will order again. | | Product review: | Great packaging, awesome texture, nice selection of fragrances to work with - and I'm super picky. ;) | | 2008-06-23 07:50:25 |
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When purchased:
| Apr 23, 2008 | | Item: | Fruits of the Earth- Soy Melts | | Customer service: | Excellent! Rachel is great to work with and is very knowledgeable about her products. | | Product review: | These melts are amazing. I bought them as part of my mom's Mother's Day gift and my mom is so happy with them! They are packaged extremely well as well. Rachel has obviously put a great deal of work into researching every aspect of her products! | | 2008-06-19 07:42:27 |
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| Resolved |
When purchased:
| May 16, 2008 | | Item: | Three Shimmer Sampler | | Customer service: | Terrible. I ordered item over a month ago, left an email to seller indicating that I hadn't received item yet. She responded that they would send a replacement. I still have yet to receive ANYTHING! I just want a refund at this point. I emailed today letting her know that is what I'd like. | | Product review: | | | 2008-06-18 06:01:00 | | Seller response: | This customer e-mailed me on May 27th telling me that she hadn't received her order. I e-mailed her back, asking her to tell me if she hadn't received the package by the following Monday and I would ship a replacement package. She didn't e-mail me the following week, so I assumed the package had arrived. She then e-mailed me on June 18th telling me that she hadn't gotten the package and asked for a refund. A full refund was given immediately and a replacement shipment was sent. Negative feedback was issued before I had the opportunity to remedy the situation. | | 2008-06-20 03:18:28 | | Buyer resolution: | I am satisfied with the situation. I didn't realize I needed to email her back, and for that I apologize. Thank you very much for remedying the situation. | | 2008-08-06 03:17:26 |
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When purchased:
| Apr 16, 2008 | | Item: | Three Shimmer Sampler | | Customer service: | Excellent. | | Product review: | Very nice products, great flavours. | | 2008-05-21 12:09:12 |
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When purchased:
| Apr 16, 2008 | | Item: | Lip Shimmer Limited Editions- Sunset | | Customer service: | I ordered this and added some other shimmers from Rachel's main site. Communication was quick and she was very nice and combined the shipping for me. | | Product review: | I love these shimmers! I got the sunset, brick house, and vineyard. The sunset has just a hint of shimmer, the brick house a little more color, and the vineyard is like a light berry stain. I like the vineyard's color the best...just enough color so you can see it but not too much. They taste fabulous too. I'll definately be back for more. | | 2008-05-09 12:03:52 |
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When purchased:
| Apr 16, 2008 | | Item: | Lip Shimmer Limited Editions- Sunset | | Customer service: | Fast shipping. | | Product review: | Very nice. Brick house is my favorite. | | 2008-05-04 07:49:04 |
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When purchased:
| Apr 16, 2008 | | Item: | Three Shimmer Sampler | | Customer service: | Excellent, no contact needed and everything went smoothly. | | Product review: | Lovely, feel and look nice on!
Thank you. | | 2008-05-03 07:37:33 |
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