Feb 04, 2016
Like +1 Dislike -0
Remove items from stock if I manually change order status to "Paid"

I would love if once I changed an order's status from "New" to "Paid" if the system would then remove the items automatically from stock. Sometimes I have people who pay in person, or they've had a glitch completing an order so I've sent them a separate PayPal invoice, or I'm recording a sale I've made elsewhere (like from a Facebook bst). Instead of having to go to each item and manually remove it from the stock, it would be great if changing the order to "paid" removed the items for me.

Status: Open
Nov 13, 2015
Like +1 Dislike -0
Longies Catergory for Cloth Diapering

Can you add Longies as a Subcategory to the Cloth Diapers Category. THe only option now for longies is clothing.

Status: Open
Oct 18, 2015
Like +1 Dislike -0
More "Choices" on listings

I do custom baby carrier work and offer several customs options for customers, however, I have more than 6 for them to choose from carrier size/strap length/waist length/strap color/hood/applique/etc, etc, etc. I would love for this to either be unlimited or at least be able to put in 10 choices. Right now, I use Hyenacart for all of my instock and semi-custom listings, but I must use a different cart altogether to take custom orders. I would love to switch all of my sales to Hyenacart, but without the ability to list more options under the Choice menu, I can't.

Status: Open
Mar 20, 2015
Like +3 Dislike -0
theres an app for that

A seller app would be soooo helpful!!! I take all of my pictures with my phone and an app would make listing my creations sooo much faster and easier. Thank you

Status: Open
Jul 06, 2014
Like +2 Dislike -0
Free Shipping

I would like to see a feature added where FREE SHIPPING discount codes can only be used if customers purchase a certain dollar amount and I would also like to see the option where discount codes can only be used on qualifying products (i.e. FREE SHIPPING applies to diapers but not by-the-yard fabric). I am having too many problems with customers violating FREE SHIPPING qualifications since the codes work no matter what.

Status: Open
Jun 09, 2014
Like +6 Dislike -0
Discount Codes on certain items

It is possible to make it so you can add a discount code to certain listings instead of everything?

Status: Open
Mar 01, 2014
Like +2 Dislike -0
Creating Multiple Listings for Hold

I would like to be able to create a bunch of identical listings from "Hold" listings. It takes me hours to copy them hundreds of times. I'd like to be able to maybe click a box that says "create 8" of the listing.

Status: Open
Feb 05, 2014
Like +3 Dislike -0
Ask for phone # with basic customer information

When shipping an international package via USPS it is now required to have a phone number. It would be helpful if this information was collected along with their name and address so I wouldn't have to e-mail to ask before I could ship their package. Thanks!

Status: Open
Feb 04, 2014
Like +2 Dislike -0
Sending tracking number to buyer and automatic tracking

Wouldn't it be great if you could send the tracking number to the buyer and he can just click a ink and see where his item is at?

Status: Open
Jan 31, 2014
Like +3 Dislike -0
Archive completed orders

It would be helpful to be able to archive orders that are completed and shipped so that I can easily see my outstanding orders that still need to be completed. I don't need to see a list of shipped orders anymore. I'd like to send them to someplace else and get them out of my way.

Status: Open
Jan 25, 2014
Like +2 Dislike -0
Other background options

I would love to be able to upload my own photo or clipart to use as a background. The options that are available now are too limited and I have a really hard time matching a color to my products. Thanks!!

Status: Open
Dec 20, 2013
Like +2 Dislike -0
How many views

Would love to be able to see home times a listing is viewed. You can see it on auctions but not buy it nows. Thanks!

Status: Open
Oct 19, 2013
Like +1 Dislike -0
Print order option for congo items

I absolutely LOVE the new ability to print each order individually now on individual stores, but its not an option with congo orders, is this a possibility?

Status: Open
Oct 19, 2013
Like +1 Dislike -0
Hiding amount of items in stock

I think this was requested in the past but I can't find the result of it - giving sellers the option to hide the amount of in stock items for a listing, instead of showing "15 in stock" rather show "available".
  1. Admin comment: You can set the quantity between 30000 and 39999 and this will remove the "XX available" text.

    Dec 06, 2013

Status: Completed
Oct 19, 2013
Like +5 Dislike -0
Adding an easy way to track customer "loyalty" points

Adding in the option to add items for loyalty points, for example if a customer spends $5 they get 5 loyalty points for that HC store. Sellers get to choose whether the item is valid for loyalty points.

Status: Open
Oct 17, 2013
Like +1 Dislike -0
Adding more font choices

I would love to have a more cursive or fancy font. I see that in the customization seller help, there is a way by entering code but it would be so much simpler if there were just more options in the drop down box where the font choices already are. I would really appreciate it!!

Status: Open
Oct 15, 2013
Like +3 Dislike -0
Add more payment processing options

Please add more payment processing options like Wepay, Google Wallet, etc. Not everyone is able to use Paypal. Having more options allows more people to use Hyenacart and be able to have their own stores as well.

Status: Open
Aug 23, 2013
Like +3 Dislike -0
Being able to see total # of orders and total revenue.

I would love to be able to see total number of orders and total revenue all in one spot.

Status: Open
Jul 21, 2013
Like +2 Dislike -0
Hide/unhide categories

A tick box on the categories page to allow me to have a category hidden when I want it hidden would be awesome!
  1. Admin comment: This feature is available. It's not a checkbox, but if you set the "Ordering" number greater than 10000, the category will be hidden. This is on individually owned stores only, not shared stores.

    Sep 22, 2013

Status: Completed
Jul 06, 2013
Like +22 Dislike -0
To have the option of different currencies for different congo members

It would be so great if members of Congo's could have the option to be paid in different currencies rather than one currency applying to all members.
  1. Admin comment: This feature has now been added, thanks! For details, please see here: http://hyenacart.info/2013/09/23/calendar-issues-and-vendor-currency-options-on-shared-stores/

    Sep 22, 2013

Status: Completed
Jul 06, 2013
Like +22 Dislike -0
"Hold" style listing option for congos

I'd love to see a hold style listing for congos so that we can avoid oversells and also avoid having to restock an item if the buyer doesn't pay.
  1. Admin comment: This option is now available. Thanks for the suggestion )

    Jul 21, 2013

Status: Completed
Jun 12, 2013
Like +7 Dislike -0
Add stocktype "Informational" for informational listings

These listings should show up without quantities, end times, prices, and would just contain information about the store.

Status: Open
Jun 02, 2013
Like +18 Dislike -1
Automatic unpreview after item is sold out (congo)

It would save Congo admins a ton of time and frustration if items could be set to unpreview automatically after they're sold out. Please add this feature to Congo stores!
  1. Admin comment: This option is now available (at the bottom of the Store Settings > Profile page). thanks for the suggestion :)

    Jul 21, 2013

Status: Completed
Feb 05, 2013
Like +3 Dislike -0
Rewards

Is there any way to offer a rewards program to our customers? Such as, "Buy 5 diapers, get 1 free" and the system could track this in their account? If not, any tips on how to do this with another program outside of Hyenacart? Thanks!

Status: Open
Jan 14, 2013
Like +1 Dislike -0
Batch print packing slips

I would like the ability to print multiple packing slips from my orders list by checking the arrows and then clicking a button like I do to batch change the status.
  1. Admin comment: Yup, this is available now :)

    Feb 03, 2013

Status: Completed
Dec 21, 2012
Like +18 Dislike -0
Time Zones

Is it possible to update the timezone for a particular shop so that automatic listings and statistics (sales and that sort of thing) are done in local time? Can I change the time zone of my shop to London for example? And set items to go live at 8pm London time?
  1. Admin comment: Sorry, this would be so confusing and difficult to implement (different stores on HC showing in different time zones), that there are no current plans to do this.

    Feb 03, 2013

Status: Closed
Dec 21, 2012
Like +1 Dislike -0
Changing the currency for postage

Would it be possible to have the currency for the postage matching the currency that the product is listed in? Currently I can list items in my shop in GBP () but the postage costs are displayed in $
  1. Admin comment: Thanks for the request. This should be fixed now!

    Feb 03, 2013

Status: Completed
Nov 22, 2012
Like +1 Dislike -0
Navigation menu across the top

Can we make it easy to adjust the location of the navigation menu to horizontally along the top below the banner? The customize template page allows me to hide it, but I would really like a simple way to change the position of the menu. Thanks!

Status: Open
Nov 22, 2012
Like +1 Dislike -0
Larger thumbnail options through direct upload

I work mainly from my ipad and use the non-flash uploader and the largest thumbnail option is 200px. I'd like the option for at least 300, which is available with the flash uploader. 400 would be great too. Thanks!
  1. Admin comment: OK -- you got it :)

    Nov 26, 2012

Status: Completed
Nov 20, 2012
I'd like for it to be possible to offer a "Free shipping after X amount spent"

A lot of big stores offer free shipping on orders of over $25, $40, or $100, and so on. I would like to be able to do that in my store. I think it would really boost sales. I would like for it to be something a buyer would not have to use a discount code for. Would this be possible?

Status: Combined with this request
Nov 17, 2012
Like +1 Dislike -0
Please add "quick edit" to buttons on home screen on vendor page

I can't use the drop down menus on my iPad and would like access to quick edit. Thanks!
  1. Admin comment: OK -- added quick edit too :)

    Nov 26, 2012

Status: Completed
Nov 02, 2012
Like +4 Dislike -0
Invoices

Perhaps this feature is available already, but it would be extremely helpful to be able to print an invoice along with customer notes made at checkout, would be very helpful!
  1. Admin comment: OK -- re-opening this request until I can get to it :)

    Nov 26, 2012

Status: Open
Oct 23, 2012
Like +3 Dislike -0
Canceled buy it mows

Can we have it so that if you delete a pending buy it now the item returns to stock? This messes up my inventory so badly!
  1. Admin comment: Thanks for the suggestion! This is now available. You'll see a Restock option just above the Pending Buy Now's list.

    Nov 20, 2012

Status: Completed
Oct 23, 2012
Like +2 Dislike -0
Resubmitting: Ability to mark "Pending Buy Now Orders" to Shipped, Paid, etc.

Please provide the option to move items in the Pending section to the actual order history so they can be marked as "Paid, In-Progress, Shipped". I realize that buyers can move items from Pending by placing the order. Often, customers click BIN and then pay through other means - mostly through a direct invoice for a variety of reasons (combined shipping with other orders, adding on to a custom order, local pick-up, etc. etc) After the customer has paid, it's quite unprofessional to ask them to go to their HC purchases and jump through some hoops so that I can have an actual history of their order on HC. A simple click should be able to transfer that Pending order over to my Order History.
  1. Admin comment: Thanks for the suggestion! This is now available. You'll see a Move to Orders option just above the Pending Buy Now's list.

    Nov 20, 2012

Status: Completed
Oct 08, 2012
Like +2 Dislike -0
Add "Buy Now" option to auctions

Make it so that there is a start price, a BIN price and an expiration amount for the BIN for auctions.

Status: Open
Oct 08, 2012
Like +2 Dislike -0
Add "Hold" option to Multi-user / Congo stores

Add a Hold option similar to the one in the Single-user (HCM) stores, that makes the item Pending for 10 minutes, and, if the shopper doesn't complete checkout, restocks the item.
  1. Admin comment: This has been completed. See this blog post for details: http://hyenacart.info/2013/07/21/added-hold-option-and-auto-hide-sold-out-listings-for-shared-stores/

    Sep 22, 2013

Status: Completed
Oct 01, 2012
Like +1 Dislike -0
International Shipping

I would love to see an additional two sections under shipping (where we have Priority and Flat Rate) for International shipping. It would make life so much easier to be able to add the additional cost there instead of having to create it under a category for each listing. If we could have a section for Canada and a section for "Everywhere Else International" that would be fantastic! :D
  1. Admin comment: You can customize shipping options from the Store Settings >> Profile page :)

    Feb 03, 2013

Status: Completed
Sep 25, 2012
Like +1 Dislike -0
Need to Scroll Over on the Batch Edits

I cannot scroll horizontally on the batch edits so I am out of luck if it doesn't all fit on the screen. I can't see everything when I am trying to edit categories, for example. They don't all fit on the screen but I cannot scroll over to still be able to access all of the options. Can we add the scrolling please?

Status: Open
Aug 07, 2012
Like +4 Dislike -0
Preview Store or Item before listing

I would like to be able to preview any custom HTML changes made to my store or my listings before I submit them to the site. A live preview would be helpful to know if the changes I made work or that I like them.

Status: Open
Jul 09, 2012
Like +5 Dislike -0
Add Date for Preview

I would like to be able to set a date for when the previews show up in my store. I like to schedule stocking my store sometimes weeks in advance and it would be helpful to set the date when the next stockings previews show up. I dont like having items previewed in my store if the stocking date is more than a week away.

Status: Open
Jun 17, 2012
Like +4 Dislike -0
Add SKU or Item Number

I would LOVE to be able to add an item number or sku number to my listings that only I can see. I have a number of items that are slightly different and being able to see the sku number when an order is placed would help to avoid mistakes when shipping and help manage my inventory. Thanks!

Status: Open
Jun 14, 2012
Like +6 Dislike -0
Hiding and unhiding categories

I would love to be able to click a button and hide(not show on my store) categories at times. Sometimes I only want to focus on one thing, but I do not want to delete all the other categories just hide them for awhile.
  1. Admin comment: This is now available. Simply set the Category Order number higher than 10000 in order to hide the category. Thanks!

    Nov 20, 2012

Status: Completed
May 29, 2012
Like +2 Dislike -0
tax information

It would be great if we could more easily figure out state federal tax information since the tax system is such a nightmare and writing code for excel to find out state tax is often beyond most people's skill set :) Or at the very least post the code for excel somewhere where people can get to it.

Status: Open
May 05, 2012
Like +3 Dislike -0
pop up date box

I like to list all of my items with no end date but then once they sell I have to change the date to today's date. It would be nice if there was a box to click that would change it to today's date rather then have to input the year one number at a time and then the month and day.

Status: Open
May 03, 2012
Like +1 Dislike -0
Add vendor login link to congo page, add vendor page link to congo page

I just have a couple suggestions that I think would make life easier for those of us selling in congos. Is it possible to put a link on the top of the congo page to login to the congo? There is a login link on the upper left, but it only works for shopper login. I have a link on my desktop that takes me directly to my congo, but then I can't login to it unless I go to the Hyena Cart home page first. Also, can you put a link on the congo page that will take me back to my vendor pages? I find it very frustrating that even though I am logged in, once I go to the congo page to view my listing I have just put up I cannot go back to my vendor pages without logging out and logging back in because there is no way to get back there once that page has been closed (which I do accidentally all the time! LOL!).
  1. Admin comment: This is a great suggestion and it has just been implemented. You will see the link to edit the listing or store in the top menu bar, to the right of where it says "Welcome". Thanks!

    Sep 10, 2012

Status: Completed
Apr 21, 2012
Like +4 Dislike -0
Instant Download for patterns

Please! Adding an instant download feature with purchase would be a lifesaver!

Status: Open
Apr 20, 2012
Like +1 Dislike -0
Ability to mark "Pending Buy Now Orders" to Shipped, Paid, etc.

Sometimes a customer clicks BIN, but ends up paying differently (combined order and invoiced) or local pick up. It would be great to be able to move these orders (which are still in the "pending buy now" section) to the other section where they can be marked "paid, shipped", etc.
  1. Admin comment: This is now possible. The seller can move Pending Buy Now's into the order history via the Order history page.

    Feb 03, 2013

Status: Completed
Apr 18, 2012
Like +1 Dislike -0
Detailed Order History Download

Have the order history download ALL the ordered items from each invoice.

Status: Open
Apr 09, 2012
more options for coupon codes

I would really love a way to have one time use coupon codes or once per customer coupon codes. I am giving a special coupon for testers to use on their first normal order but the only way to do it as a coupon code also allows anyone to use the code and lets people use it more than once.

Status: Combined with this request
Apr 08, 2012
Like +2 Dislike -0
Remind to Pay

An option to remind a customer to pay their orders
  1. Admin comment: An "Invoice / contact" link has been added to the Order History page for Single- and Multi-user stores as well as Spots' Corner :)

    Oct 08, 2012

Status: Completed
Apr 08, 2012
Congo Checkout

A lot of my customers are going back and adding more diapers to their orders within our congo (but from my shop) and can't find their way back to their selections so they can pay. Anyway to either add a cart per store within a congo or make it a bit easier for them to find the ones they got so they can pay for them?

Status: Combined with this request
Apr 06, 2012
Like +4 Dislike -0
Option to delete cancelled orders?

I have gobs and gobs of duplicate, uncompleted, or redundant orders for various reasons (difficulty checking out, using the buy now option, etc) which I've had to mark as cancelled. In order for me to see the current real orders which are in various states (I need to see new, paid, and in-progress at one time to make sure I am on top of things)I have to show "All" statuses and "All" orders to get them on one page and not be leapfrogging through pages trying to remember what I've done. This of course gives me over 9000 orders at once which is pretty unnecessary, LOL! If I could delete forever the totally bogus and cancelled orders - or at least archive to somewhere that would help a lot. If there were a way to sort by In-Progress,and mark them as such en-mass ( see my other request :D ) that would help too. Right now once I mark them In-progress they are lost and can't be sorted to find them again except by sorting for ALL. Thank you, thank you, thank you once again oh Goddess of all things technical wizardry ;)
  1. Admin comment: Completed your other request and also added an "All but cancelled" option that allows you to view all of the orders minus the cancelled ones. This should be equivalent to archiving / deleting the orders (or hopefully close enough!). Thanks!

    Apr 08, 2012

Status: Completed
Apr 02, 2012
Like +1 Dislike -0
Need a little tweaking for the In-progress option :)

All set -- just added an "In-progress" option :) Mar 25, 2012 Add comment View / hide comments(1) To further expand this request and make it really functional, could you please add that option to the drop down menu when sorting the orders as well as the batch functions (like where I can check 15 orders and mark them all shipped - can I also mark them all in process?). Thank you!!
  1. Admin comment: OK -- this is all set. Please let us know if you have more suggestions. Thanks!

    Apr 08, 2012

Status: Completed
Mar 26, 2012
Like +7 Dislike -0
On Sale feature

Add a feature that shows what the previous price was and what the "on sale" price is

Status: Open
Mar 17, 2012
Like +1 Dislike -0
Invoice needs to be broken down

I have a bunch of options people select when checking out with yarn clubs. I need to see what the cost of each individual option was broken down so that I can create their upcoming bills as part of their payment plans. Its a HUGE pain right now. I have to go back and hunt down every listing and open it, then I have to scroll though each option and find the amount they would have paid, multiply it by their purchase quantity for their country, add it on the calculator, and create a bill :( PLEASE make this a priority... end my nightmare, LOL!
  1. Admin comment: You got it :)

    Mar 27, 2012

Status: Completed
Feb 18, 2012
Like +4 Dislike -0
Could we get an "in process" choice added with New/Shipped/etc.?

I would love to see "in process" added to the drop down menu so when we work on custom orders, we can mark those orders as "in process" once we've started them. This would be great for customers, as they can watch progress, but also for us wahm's, so we know at a quick glance which custom orders we have indeed already begun when going through our order history.
  1. Admin comment: All set -- just added an "In-progress" option :)

    Mar 25, 2012

Status: Completed
Feb 10, 2012
payments

I would love for serve (formerly known as RME) as an option for payments from customers.

Status: Combined with this request
Feb 10, 2012
coupon code

I would love an option to have a coupon code expire once it has been used.

Status: Combined with this request
Jan 25, 2012
Like +1 Dislike -0
ability to download order history

Would it be possible to add a feature to download order history, so that it's easier to analyze sales data?
  1. Admin comment: There is a download order history link on the Order History page. Is this not what you're looking for?

    Feb 06, 2012

Status: Completed
Jan 23, 2012
customizing shipping by destination

Is there a way to customize shipping for additional items by destination? Adding a second item changes shipping costs dramatically for international locations. Right now, I have additional shipping charges for international buyers listed in Choices, on top of the additional item charge. But buyers don't always choose the right combination of shipping options, and if I have to send a new invoice, it's inconvenient and I incur another PayPal fee. It would be ideal to have the cart calculate shipping by location and weight automatically. Also, do Choices function differently now? It used to be that if the buyer chose the "additional item, international" choice, they would just get charged that cost once. Now they are charged that fee per item that they purchase.

Status: Combined with this request
Dec 15, 2011
Definable Thumbnail Image widths?

I love the definable image widths in the descriptions! I was wondering if it is possible to add the option of also having this for thumbnail images?? It looks so nice and professional when all the thumbnails are all the same size in our Congo... but right now it is a bit more work for members or guests to resize their images separately for the thumbnails (or I as a Congo admin do it for them). It would just be really nice if we could skip that step and trust the system to scale down everyone's images to the same width. We'll keep doing it manually if that's too much trouble... it would just be nice! :)

Status: Combined with this request
Dec 15, 2011
Like +6 Dislike -0
A better way to remind about leaving Feedback?

I was just wondering if maybe it would make leaving feedback even easier for customers to have a the notification for "awaiting feedback" appear on the main page when people are logged into their account rather than having to go into Purchases to find it? I didn't know how to leave feedback myself and someone from my Congo was kind enough to tell me how it was done. It just seems that if this is the preferred way to gauge a seller's reputation rather than letting customers see how many/what has been sold that maybe it could be made a bit easier for customers to remember to do it?? Thanks SO much for all the hard work you have done and continue to do!! :)
  1. Admin comment: You can now choose to follow-up with customers after a purchase from the Order history page (using the Contact Buyer link).

    Feb 03, 2013

Status: Completed
Dec 13, 2011
Like +1 Dislike -0
Add a Date and Time

Why is the Add a Date and Time box back? I have to set all of my items to View/Edit (Old) and there was a place to click by the dates to not be on that time wasting calendar pop up. I also have to click Every time I want to go back to my old items to make it All and not 10. And Also why does the congos name still pop into my Tags box. I have to get rid of it Every single time and it is there sometimes two and three times. PLEASE fix these things. Your changes are so time consuming for us.
  1. Admin comment: It sounds like you have have cookies turned off on your browser. If you turn cookies on, the browser should remember your settings.

    Feb 06, 2012

Status: Closed
Dec 13, 2011
Like +1 Dislike -0
order history

it would be great if we could sort the orders in the order history by category.

Status: Open
Dec 12, 2011
I agree we need an iPhone app

I'd love an app for my iPhone to shop via HC :)

Status: Combined with this request
Dec 08, 2011
Like +3 Dislike -0
Can we get a big "Spot" button?

maybe beside the add to cart or buy it now it would be great if there was a similar "spot" button or "Save to favorites". I think it is way too complicated for new comers to HC for them to even know what spotting is. Not to compare to Etsy again but in this case they make it very easy with their heart button to make a note of items you like.
  1. Admin comment: We've just added all sorts of sharing buttons to every listing, including a Spot button :)

    Feb 26, 2012

Status: Completed
Dec 08, 2011
Like +1 Dislike -0
Hidden Categories

I would like the ability to hide whole categories. I would like the ability to have a whole category with multiple listings that I can "hide" that will only be available for people I send a link to. I know this is available for individual listings but I would like to have it available for a whole category, so I can send one link that has multiple listings in it. Would be useful for group orders, co-op orders, and for when I don't want to open my shop up to the public but for a select few. Thank you for everything you are doing Karen, I am so grateful for all that you do.
  1. Admin comment: This is possible now :) Just change the category 'ordering' to a number above 10,000

    Feb 03, 2013

Status: Completed
Nov 30, 2011
Like +2 Dislike -0
Option to view only those orders needing shipping.

On the "View Orders" page, I would love to have the option to view only the "paid" orders so I can ship them. After Black Friday, I had SO many "new" orders from the draws that I had a really hard time figuring out what actually needed shipping. Perhaps another option would be to actually "delete" orders that are never completed. Most of the draws were for discount codes so they were never checked out with...so they were listed as "new" and didn't require shipping. I hope that makes sense ;-)
  1. Admin comment: At the top of the order history, there are filter options, one of which is to filter by status. So you can filter to "Paid" orders there :)

    Dec 03, 2011

Status: Completed
Nov 29, 2011
Like +1 Dislike -0
View Orders Title length

As a vendor (in the view order screen) I've noticed that when I have more than a couple choices, the customer's choices get cut off on every record I have of the transaction, so I have to email them to get their other options/choices. Is there a way to lengthen the title/description on invoices so we can see all the choices? By the way, I love the redesign on the site. It looks very clean and professional! Please keep up the great work! Thank you!
  1. Admin comment: This should be fixed now, thanks!

    Feb 26, 2012

Status: Completed
Nov 29, 2011
Like +4 Dislike -0
More Templates

I would love to more customize templates or make the css coding easier.

Status: Open
Nov 27, 2011
Like +2 Dislike -0
Availability and Drop Down Menus

I know you just rearranged the wording for the options so it's easier for people to understand. Ex. "Cream... Add $0.00 (1 Available)" but now the options that have sold out don't say anything next to them so it looks like it's still available until you try to add it to your cart. Ex. "Cream... Add $0.00" Can we have "Sold Out" added to that once that option is no longer available? Thanks!
  1. Admin comment: I think this is fixed now. Please let me know if not!

    Nov 27, 2011

Status: Completed
Nov 25, 2011
Like +2 Dislike -0
More Options for Options :)

When adding options for an item it would be nice if we had an option for something OTHER than just the drop-down menu, or if people could select more than one thing from the drop down menu. For example, I sell fleece soakers. The drop down menu works well for the size, insert type, and style where they should only chose one thing, but I also have options for adding PUL, a pocket, ruffles, and elastic. I don't have room to put all of the options I have available and it looks really messy to have an additional four drop down menu's just saying "Yes (add $2.00)" and "No" If I put them all in the same drop down menu people can only select one of those options even though I can make them with ALL of those options. I hope I'm making some sense here! Thanks for everything your have done so far! I am loving all of the updates!!

Status: Open
Nov 24, 2011
Like +1 Dislike -0
Option to Sort Spotted Items/Favorites

It would be helpful to be able to sort our favorited items by stocking time or end dates, or other variables instead of the default always being the order in which it was spotted. Similar on how we can sort search results. Just something that just occurred to me during the Black Friday madness! :)

Status: Open
Nov 24, 2011
Like +1 Dislike -0
hide listings until stocking time

I know this isn't needed often but it would be really nice if I could set a listing to be hidden until it goes live without having to do it manually. It's nice to have listings pop up on days such as Black Friday without having to go in and adjust it. I love the new discount code times we can add!
  1. Admin comment: You can do this store-wide by setting your Previews choice to "no" on your Store Settings >> Profile page :)

    Nov 25, 2011

Status: Completed
Nov 24, 2011
Like +1 Dislike -0
Ability to customize order confirmation email to customers

I tried searching to see if this has already been brought up, but would it be possible for sellers to be able to create their own "custom" email that goes out as the order confirmation email?
  1. Admin comment: Thanks for the reminder! Meant to do this with all the other changes. There is a space now on your Store Settings >> Profile page to add a customized message to the order confirmation email :)

    Nov 25, 2011

Status: Completed
Nov 22, 2011
Would it be possible to opt out of the "Quantity in stock" on some items?

I realize that the "quantity in stock" is a vital part of the HC experience ... but I'm wondering if it may be possible to offer the option to disable this feature so that a product can remain "available" indefinitely. I don't want to list 999 (or other large number) as the quantity for fear it will appear as though no one wants my products. I'm sure it isn't possible/practical but I would love to not have to worry about the whole "number in stock" thing. Thanks for taking time to read my silly request :)

Status: Combined with this request
Nov 21, 2011
Like +4 Dislike -2
Expired payments and current listings

I have never fully understood why we cannot edit/delete listings we have listed already even when the payment has expired... I feel as though we should only have to pay if we plan to stock new items, but editing an item already listed, or taking the item down .... we should not have to pay extra money for that.
  1. Admin comment: That's simply the pricing structure on the site. There are no listing fees, final value fees, or limits to the number of listings you can have. You simply pay the monthly fee in order to access the back-end of your store. Think of it as a rental fee. And the best part is, you don't need to pay during months when you don't need to access the back-end :)

    Nov 25, 2011

Status: Closed
Nov 20, 2011
Like +1 Dislike -0
Add option to delete expectation to leave feedback for canceled transactions

Add option to not leave feedback because of canceled transaction and not have this missing feedback reflected in reminder message.
  1. Admin comment: For New and Canceled transactions, the user now has the option to state that feedback will not be left for the transaction. The user is then no longer asked to provide feedback for that transaction.

    Nov 26, 2011

Status: Completed
Nov 19, 2011
Like +2 Dislike -0
New Uploading Tool

I just used it for the first time and it was super fast and much easier. I really, really like it!
  1. Admin comment: Yay, glad to hear it!

    Nov 20, 2011

Status: Completed
Nov 17, 2011
Like +9 Dislike -0
Pissed off!

Sorry, delete if you must Karen, but good lord, I am sitting here viewing all these requests for changes and I just wanna say you are doing an AMAZING JOB following through on everyone's requests, I think you are going ABOVE AND BEYOND what was expected. I haven't had one complaint about the new system of things, and to see the amount of complaints coming through is really making me mad! Listen everyone: YOU PAY 5.00 A MONTH for this service, 5.00 WHOLE DOLLARS! Look at what Karen is doing for us! She is making Hyenacart awesome in my opinion and for the last couple months has implemented so many changes that people asked for and in my opinion has gone beyond anything I expected (except facelift, hint hint) And for anyone to come in here and say "you messed with my HC" mad me MAD AS HELL! **end of rant
  1. Admin comment: Oh wow, your subject line scared me, lol! Thank you *very much* for your comments. I really appreciate them. Stay tuned for the facelift -- it will hit before Black Friday :)

    Nov 18, 2011

Status: Completed
Nov 15, 2011
Like +2 Dislike -0
Orders show as paid

It would be nice if the paid orders showed as paid like they used to!! Its pretty time consuming to go in and match with paypal when you have a bunch of sales for the same amount on the same day. Also, is there a way to batch print all orders at one time?? I currently go in to each order and print, it would save tons of time to be able to print all unshipped orders at the same time.
  1. Admin comment: This sounds like an issue with your Paypal account. Please email us at support@hyenacart.com and we can see about fixing it.

    Nov 15, 2011

Status: Closed
Nov 14, 2011
Like +3 Dislike -0
spots batch edit renew

would love to be able to batch renew items when your listings expire, its very tiresome copying each listing at a time when you have alot up :)
  1. Admin comment: This is available now :)

    Feb 26, 2012

Status: Completed
Nov 13, 2011
Like +1 Dislike -0
Add ability to remove item when sold

It would be great to have the option to have items removed when sold. Perhaps a checkbox when listing? Many times I don't put an end date on my items, but I'd still like them to move out of my shop into sold items when they have sold. Since I do not always add active listings every month, it irks me to have to pay $5 just to log in to edit my sold items. I know the items show up as "sold out" so there is no risk to the customer or my be having the items there, it just looks cluttered. Note: I know there is now the batch edit where you can more easily do this before, which is great (as long as you have an actively paid store). Also, I read your response to the other suggestions for this for auctions/drawings and since everyone has their own needs, perhaps a checkbox would work so if you want it to do it, it will, otherwise would remain as is?
  1. Admin comment: We have an added an option on the Store Settings >> Profile page called "Auto-remove listings." If this is set to yes, all listing with qty of zero will automatically be removed from your store. Thanks for the suggestion!

    Nov 15, 2011

Status: Completed
Nov 13, 2011
Like +2 Dislike -0
Improve quantity available display to buyers

The drop down lists for available options/quantities could be a little more user friendly. When I first started shopping on HC, it took me awhile to figure out what the Medium[1]...add $1.00 meant next to items in the drop down list. For the sake of new shoppers to the site, it might be better to make it a little more intuitive, for example Medium...add $1.00 (1 available)
  1. Admin comment: Thanks for the great suggestion! We just implemented it :)

    Nov 14, 2011

Status: Completed
Nov 12, 2011
Like +2 Dislike -0
Lengthen the notes section for customers

Could there be a MUCH longer word limit for the customers notes OR have a function that let's customers KNOW that they have gone over the word limit? It's frustrating to end up with cut off notes, with a customer not even knowing their note was cut off.
  1. Admin comment: Thanks for the great suggestion! We just lengthened the field so there should be no more cut off messages. Sorry you had experienced that!

    Nov 14, 2011

Status: Completed
Nov 12, 2011
Like +1 Dislike -12
Now you messed with MY HC

I get on today and now My HC page is changed. PLEASE stop changing things...PLEASE. I could check one page before now I have to click on multiple pages. IF IT AIN'T BROKE, DON'T FIX IT. Please, my life is so compicated and HC is starting to be too.
  1. Admin comment: Sorry you aren't happy with the changes. We have gotten positive feedback from the majority of users so will be leaving the changes as-is.

    Nov 27, 2011

Status: Closed
Nov 09, 2011
Like +1 Dislike -0
Don't like Congo's name in my tags

Past, new, current fixed. Congos I can go to view/edit item (old)and have the old way come up which is much faster. Don't have the view/edit item (old) choice on my admin Healing Gems. And what's going on down in tags...the Congo's name keep's coming up even though I erased it over and over. I am Healing Gems and I don't want the congos name in my tags. I just don't have the time to waste on these listings that take longer to list than before. My wish is for everything to just go back like it was. Peace, Darice
  1. Admin comment: Sorry you aren't happy with the recent changes. The tags have been functioning that way for quite a while (at least a year). It ensures that your listings come up when a shopper searches by the name of the main store. A "View/edit listings (old)" option has now been added to single-user stores.

    Nov 11, 2011

Status: Completed
Nov 07, 2011
Like +115 Dislike -0
Overall Discount / Coupon code improvements

I think it would be great if the discount codes can be applied to only certain items in the store - perhaps by categories or even individual listings. It would also be cool to apply certain codes for certain $ amounts - like 10% off for orders under $50, 15% off from $50-99, 20% off for $100+, etc. Also perhaps there could be codes that apply to specific shoppers/email addresses for things like return customers and family. Lastly if there could be a manually set time frame for the codes to be applicable that would be awesome.
  1. Admin comment: Not every item in this thread has been addressed, but we have added effective dates for discount codes. The rest of the changes will be considered for the future.

    Nov 15, 2011

Status: In-progress
Nov 03, 2011
Like +1 Dislike -0
Save view settings

I would like HC to remember my last settings. So if I choose View All on the listings page it should keep that setting the next time I'm there. Same for batch edit and sales pages.
  1. Admin comment: We'd rather err on the side of not placing too many cookies on people's systems. Thus, most of those settings last for a login session, but do need to be reset once at the beginning of the login. We did make one change though: the default view, if no tab is chosen, is now the All Listings tab, rather than the Current Listings tab. We hope that is helpful.

    Nov 05, 2011

Status: Closed
Nov 02, 2011
Like +1 Dislike -2
Current Listings

I like to see all my current listings on one page, not a hige fan of having to change pages 4-5 times to find an item that I am looking for.
  1. Admin comment: As mentioned, there is an All Listings tab. It has also now been set as the default.

    Nov 05, 2011

Status: Completed
Nov 01, 2011
Like +2 Dislike -0
Monthly Orders

Can it be changed so that when I'm viewing November 2011 orders (for example) the orders from October 31st don't show up? I'd love for only the orders actually placed in that month show up so when I download the order history I don't have to delete those rather then showing up in both October and November.
  1. Admin comment: Thanks! This should be fixed now :)

    Nov 02, 2011

Status: Completed
Nov 01, 2011
stop order numbers with no info

Is there any way we can stop orders from coming through with no customer info? I get them often and there should at least be a email address that we can invoice. My listings are set as buy it now and it makes no difference at all. I even had one that had comments from the customer about how nice my stuff is but no info at all and she of course she did not pay.

Status: Combined with this request
Oct 27, 2011
Like +1 Dislike -0
Improve sold items description to seller

When I view my sold orders page, and drill down on the order, it is difficult for me to see exactly what the customer has ordered when there are multiple options selected per line item. (This is especially the case because I change the options available depending on the listing, they aren't always in the same order, and I always have to go back to the original listing to see how I had it offered. Even the sold item page doesn't show the options once it's been sold). I would love to see the description of each option in addition to their selection. Also, the "x" for quantity is confusing for me because I always seem to think it is an XL...totally my fault, but maybe change it to qty? Example (current): 1 X Fleece longies - monkey face pants - other colors available Small; camel/tan; monkey print (as shown); Yes; Example (proposed): Qty 1 - Fleece longies - monkey face pants - other colors available; Size - Small; Body color - camel/tan; waistband color - monkey print (as shown); doubler? - yes
  1. Admin comment: Done! Thanks for the suggestion :)

    Feb 26, 2012

Status: Completed
Oct 26, 2011
Like +1 Dislike -0
past, new,current, etc

Once I am in my store I can not make it go back to current items. I can go to past or future but it won't go back to current so I can replace them. I also don't like that every time I put on a new item and say it is a necklace, when I go back to the future screen to put on another one it only shows me necklaces instead of all. I have to manually change that every time I do any change.
  1. Admin comment: This should be fixed now, thanks!

    Oct 29, 2011

Status: Completed
Oct 25, 2011
Like +2 Dislike -0
Auctions and Drawings - Clear out on End Dates or set time afterwards

It would be nice if the auctions and drawings would clear out on their own instead of having to go in a manually delete them or set the preview to 0, on congos and regular stores.
  1. Admin comment: Because sellers have such different needs here, I prefer to leave it a manual process to pull listings out of the store and send them to the past listings page. One tool that has been added is the "Quick Edit" tool, which should make it very quick and easy to set the end date into the past for a large number of listings simultaneously. Hope that helps!

    Nov 05, 2011

Status: Closed
Oct 24, 2011
Like +2 Dislike -0
Fix Order History

I'm going through today's orders and each time I look at an individual order, when I go back to the main "Order History" menu it takes me to orders from "All" months, "All" years!
  1. Admin comment: Should be fixed now. Is it working better?

    Oct 25, 2011

Status: Completed
Oct 24, 2011
Like +10 Dislike -3
No more than 1 stalker per login

Is there a way so only 1 person can be logged into a single account? I think it's crazy for 50 people to be logged into a single persons account to stalk a item.

Status: Open
Oct 24, 2011
Like +6 Dislike -0
Automatically Remove Instructional Text From Field When Listing

Can you make it so the text automatically disappears when you start typing in the "Item Description", "shipping", and "Title" fields? It is a bit time consuming to first have to delete "Add item description here" or "Title" before I can start adding my own text. On the shipping, can you make it so that when you click the box under each field it will automatically remove "Not Offered" from the field? Also, I am ecstatic that you added a drop-down calendar for individual stores. can you also add it for congos, as I have an individual store and am in 2 congos? Thanks so much!
  1. Admin comment: Thanks for the request! The text now disappears on the "not offered" choices, there is no longer any default text when adding a new item in the congos, and calendars have been added to the start and end time on congos :)

    Oct 24, 2011

Status: Completed
Oct 23, 2011
Like +3 Dislike -0
Seeing More

Being able to see the entire item name in the batch edit screen would be nice. :)
  1. Admin comment: Made the field longer. Is that better?

    Oct 23, 2011

Status: Completed
Oct 23, 2011
Java Uploader

What happened to the java uploader?? I used to just be able to drag and drop my pictures directly into it and now its not working at all!!
  1. Admin comment: It seems the most recent versions of java are not working with the java uploader. This should be fixed within the next few weeks! Sorry for the inconvenience.

    Oct 23, 2011

Status: Combined with this request
Oct 21, 2011
Like +1 Dislike -0
Add "Additional Shipping (Per Item)" and "Shiping:" to Batch edit

I would like to be able to batch edit the Additional shipping and the area where you type in shipping information. Thanks!
  1. Admin comment: The additional shipping for add-on items would simply be too complicated to include for now. The shipping text is editable when editing the item shipping.

    Nov 01, 2011

Status: Completed
Oct 21, 2011
Automatically remove sold out items after x days

I would love a way to automatically remove sold items after a few days, rather than manually having to go in and change the end date (when they originally had no end date). (Or perhaps I'm missing a current way to do this?) Ideally the number of days would be configurable, since some shop owners might like to leave sold items up so that people can see past work, however, I personally feel like they clutter up my shop, and would rather they be removed (or moved to a "recently sold" page so customers could still reference them). They shouldn't be deleted so that the links would still be available if used in the future or to research orders, etc.

Status: Combined with this request
Oct 20, 2011
Like +1 Dislike -0
Spot's corner store

Can you make it batch edit and more like seller's stores please? I hate having to edit each one individually. It's SO time consuming!
  1. Admin comment: This is complete :)

    Nov 27, 2011

Status: Completed
Oct 19, 2011
Like +2 Dislike -2
Don"t like the new lists we have to pick from...

Don't like to have to keep going back and forth between past future and current. Just scrolling was fine. I am a firm believer...if it ain't broke then don't fix it.
  1. Admin comment: Thanks for the input -- it should remember the last tab you were working on now. Is it better now?

    Oct 23, 2011

Status: Completed
Oct 18, 2011
Like +4 Dislike -0
Fix Stay logged in for Sellers

Even though we can stay logged in, if you close the browser then try to go back to the vendor page, the only option is to log out then log back in.
  1. Admin comment: Added a link in the text that will get you back to your vendor pages without logging out. Thanks for the input!

    Oct 18, 2011

Status: Completed
Oct 18, 2011
Like +2 Dislike -0
Have the option of seeing more than 10 current listings at a time

I know things are still changing but I do not like the new change of how we view current listings. It'd be nice if it could have the option of "showing all" like how the daily calendar is rather then having to page through the listings.
  1. Admin comment: There is a drop-down menu at the top right of the page that allows you to define how many listings are shown at the time. One of the choices is "All" :)

    Oct 18, 2011

Status: Completed
Oct 17, 2011
Put a start & end time/date on discount codes

I would love to have the option of putting an expiry date on discount codes...and a start time for special sales (ie: Black Friday). As it is now, I have to manually set the code when I want it to start and make sure I remove it when the sale is over. Thanks!

Status: Combined with this request
Oct 17, 2011
Like +3 Dislike -2
Allow buyers to pay in CANADIAN or AMERCIAN currency.

I have many Canadian customers and I really wish I could give them the options of paying in Canadian funds. This should be an option that the sellers could add or choose not to have available. On Etsy you can select right away if you are shopping in Cdn funds or American. As it is now, when you go to pay from hyenacart, you can only pay in paypal with US funds. Please make Cdn funds an option....thank you!!

Status: Open
Oct 13, 2011
Batch Edit Order History

Allow sellers to batch edit order history so we can quickly update items as shipped or cancelled all from one page rather than clicking on each individual item in the Order History.

Status: Combined with this request
Oct 09, 2011
Add the ability to Archive a listing

I don't like deleting past/sold listings for fear there is a link somewhere that may break. Believe it or not I still get click throughs from posts that are 3+ years old. But having a huge amount of out dated items cluttering up my stocking page is irritating. It would be great to have the ability to archive them, and have them move to a separate page for management.

Status: Combined with this request
Oct 09, 2011
Like +5 Dislike -0
merchant services connection possible?

Would it be possible for sellers to have a connection to a merchant services account, like authorize.net so that customers can checkout using that system, rather than getting confused by paypal? (I've had at least one check out, but not pay because they didn't realize it was possible to use a credit card without having an account).

Status: Open
Oct 09, 2011
Like +15 Dislike -0
require e-mail at checkout for unregistered shoppers

To prevent "dud" orders with no contact information (because shoppers can check out without registration) it would be nice that at least a valid e-mail address be required for checkout. This way, we can contact shoppers who did not leave any contact info (or bother paying for that matter).
  1. Admin comment: This has been fixed. Shoppers must now enter a valid email address if they are shopping without logging in to an account.

    Nov 07, 2011

Status: Completed
Oct 07, 2011
Like +7 Dislike -1
Split jewelry and accessories category

Right now this category has things like jewelry, bags, purses, ereader cases and scarves. Jewelry could be one category. Bags, purses and related items, wallets etc, could be one. Accessories could be its own. This could be scarves, socks, gloves etc

Status: Open
Oct 07, 2011
Like +14 Dislike -4
Please put Featured listings back on top

We pay a good and fair amount for premium advertising. At this point the money paid for this advertising is not nearly worth it. Most customers will not scroll down and view the whole page. I am not understanding why we should continue to purchase featured listings when we do not receive top billing on the first page. I am very disappointed with this change and would strongly suggest it be put back. Thanks tim.
  1. Admin comment: Thanks for your input. At this point, we are willing to accept a reduced income stream from the featured listings ads in order to ensure that the front page of the site is as inviting as possible, and features only highly attractive / well-photographed items. If, in the future, we feel we have the capacity to screen images for the Featured Shops slots without causing significant delays in the posting of ads, we will revisit the idea of placing them at the top of the front page. Thanks!

    Oct 24, 2011

Status: Closed
Oct 07, 2011
Like +9 Dislike -0
The ability to have different catergories in the Gallery

The gallery is a great way for me to set up fabric options- I just wish I could separate things into different categories- ie.: Solid Minky, Print Minky, Cotton Prints, etc. Alternately, just increase the number of galleries each store can have and we can use a different gallery for each type.

Status: Open
Oct 06, 2011
Like +10 Dislike -12
View sales

I would really like it if you could see the number of sales the store or congo has made like you can on Etsy.
  1. Admin comment: I'd rather shoppers use the feedback page to assess a store rather than number of sales. I don't foresee showing number of sales stats publicly on stores.

    Nov 05, 2011

Status: Closed
Oct 06, 2011
Like +9 Dislike -0
Definable Congo-wide Thumbnail sizes

Love the new ability to define a pic size within congo listings- would love even more to see this extended to the thumbnail pics that show up on the congo front page- so all vendors within a congo have the same size thumbnails!
  1. Admin comment: This would not be hard to do, but here's the hesitation: say you have a 1000px wide image being resized to a 125px thumbnail. That can be done by the browser, but it takes much longer to download that 1000px image than it would if the image were really 125px wide. That's not a big deal if there are just a few images on the page. But for the main page of a congo, there can be 50-60, even 100 thumbnails. If those are actually all large images being resized by the browser, the page will take *forever* to load. That's why there's never been html resizing of thumbnails for congos. I'm afraid sellers won't realize that is an issue. The way it is now forces sellers to resize their images nice and small for quick downloading by shoppers. Please comment further. Otherwise, I may close this request without fulfilling it.

    Oct 08, 2011

Status: Open
Oct 05, 2011
Codes

It would be nice if you could specify when a code could expire or after X many uses. At the moment if I want a code to only apply once (or until a certain time) I have to keep an inventory in excel and hope I remember to go back and delete the code right after it's used, which can't always happen.

Status: Combined with this request
Oct 04, 2011
Like +43 Dislike -0
We need an App!

With the prevailence of smartphones, it would be fab to have an Android app!
  1. Admin comment: The mobile HC site has launched! It is optimized for smaller screens and should show up automatically when the site is accessed via a smartphone. You can toggle between the full site and the mobile site using the links in the footer of the main HC pages :)

    Nov 26, 2012

Status: Completed
Oct 04, 2011
Like +123 Dislike -0
Improve usability of seller's admin pages

Improve usability of seller's admin pages including ease of finding copied listings; better navigation of batch editing fields (it's not obvious what fields are available on which page); split current, future, past listings on to separate pages; include the ability to add listing templates; include better sorting and handling of order history; and batch edit of order history; 'stay signed in' option to avoid time-outs
  1. Admin comment: This item is complete for now. A whole host of tools and usability fixes have been added to the admin pages including: - Ability to batch edit order status - Improved batch edit and quick edit pages for products - Search fields added to order and product pages - Persistent login - Pop-up date chooser (with option to not use) - Flash image uploader - Copy listing takes user straight to editor for listing - Improved organization of product listings (tabbed, paginated) with options to revert back to viewing all listings on a single page - Addition of template capability for listings

    Nov 05, 2011

Status: Completed
Oct 04, 2011
Like +17 Dislike -0
Allow range or text for Price on index page

In a listing with multiple options, I would like the option for index page to either say $$-$$$ or have text (like "Various", or "Click for more info", rather than putting the price for the base option, which can be confusing or misleading.
  1. Admin comment: This is complete. Thanks for the suggestion!

    Nov 27, 2011

Status: Completed
Oct 01, 2011
Like +19 Dislike -5
In stores, show what is spotted and how many times.

It would be nice, like on etsy, to be able to see how many people have spotted an item. Maybe even who like on etsy, but at least how many. Or like the little hearts that are on Ravelry.

Status: Open
Sep 30, 2011
Add "Stay signed in" option for vendor logins

Add "Stay signed in" option for vendor logins so vendor logins don't time out.

Status: Combined with this request
Sep 29, 2011
Like +12 Dislike -0
Lift limit of only 5 Info Pages per cart

I have an About Me, Coop Policy, Yarn Info, Licensee, and Policies Page. I NEED to add a FAQ page and a Caring for your Wool page. Its too much to put all this on one page and not overwhelm people. It would be impossible to navigate with it all crammed together. Is there any reason to be limited to 5 info pages?
  1. Admin comment: You got it! Just changed the limit to 50 pages. And marking this item complete :)

    Oct 04, 2011

Status: Completed
Sep 26, 2011
Like +6 Dislike -0
Please add Beauty, Skin Care or Mineral Makeup sections

I see there is a "bath and body" section, but that doesn't really describe facial care products or makeup products. There is currently no section for these types of items, and people don't realize they are available. Would love to see a section for Beauty products with subcatagories, or at least more subcatagories added to the "bath and body" section.
  1. Admin comment: Done! There is now a Face and Beauty category. We will be re-vamping categories and subcategories sometime in the future, but for now the category is there. Thanks!

    Oct 04, 2011

Status: Completed
Sep 20, 2011
Larger image size choices for the Java uploader

Larger image size choices for the Java uploader would be great. I like 490pixel width for the main image in my listings, but I have to go through Photobucket to do this. If you allowed larger images I would totally upgrade my account. Thanks! Suzi MacDougall www.puddlefoot.com

Status: Combined with this request
Sep 19, 2011
Like +29 Dislike -0
Login Request

Merge Login requirements so that only one log-in is required for all of the site's features, rather than having to login to sell, use forum or buy. And make this singular login easily accessible for new users.
  1. Admin comment: We totally agree that this would be ideal. Unfortunately, the way the site has grown and separate accounts created, there is no way to bring it back together under one overall registration / login system. However, we have implemented clearer navigation through the system, and all major parts of the site (shopping, forums, selling) have persistent login options, so for many cases, the user can stay logged in at all times and not deal with re-logging in.

    Nov 20, 2011

Status: Completed
Sep 18, 2011
Like +35 Dislike -0
Shipping intergration with USPS/UPS/FedEx

Shipping IPA

Status: Open
Sep 16, 2011
Like +31 Dislike -0
Shop Stats

I would love to know how many people have visited my store each day. This way I can judge when advertising is effective, when certain items are more popular, or even what day of the week or hour I get the most traffic. The more information provided the more helpful. Even if it could say which items were viewed the most.
  1. Admin comment: As mentioned, this can be done via Google Analytics or Stat Counter. The code can be added to your store in the Counter Code / Footer section of the Store Design page. We prefer to leave the tracking of stats to the experts :)

    Nov 05, 2011

Status: Closed
Sep 15, 2011
Like +2 Dislike -12
Music on Shop Sites

I would love to be able to put music on my shop. I think music really sets the mood of a store. Thanks!
  1. Admin comment: We are closing this ticket as we will not explicitly be adding this functionality to the site. As mentioned in the comments, music can be coded into a store using html code. Thanks!

    Oct 04, 2011

Status: Closed
Sep 15, 2011
Like +12 Dislike -6
Premium Shop upgrade

Instead of raising prices for everyone, have an option to upgrade to be a premium shop for a cost. This could come with extra perks, such as having the photos on the front page of HC be premium shops only. (would probably help weed out the not so great ones)
  1. Admin comment: Thanks for the suggestion. We do not plan on implementing a premium shops option.

    Nov 27, 2011

Status: Closed
Sep 14, 2011
BOGO Coupon Code

Anyone who has tried to run a BOGO (buy one get one) style sale on HC knows that this is an extremely painful, manual invoicing or refunding process. But, shoppers LOVE these kinds of sales! It would be nice to have a coupon code specific for this type of sale. The shop admin would enter the % off on the BOGO-style code and the system would automatically calculate the percentage off on the lower-price item for each higher-price item sold.

Status: Combined with this request
Sep 14, 2011
Batch edit for Order Status

When I ship a bunch of orders in a day, it would be great to be able to batch edit them all to "shipped" rather than click into each order separately to change its status.

Status: Combined with this request
Sep 14, 2011
Like +10 Dislike -0
auto-deposit cursor in "username" field at vendor login

A small convenience, but a worthy one! I'm sure most of us have our vendor url bookmarked so we don't have to type it in every time we have work to do...we just click and there it is, right? Well, wouldn't it be handy for the cursor to already be blinking happily away, just waiting for us to type our username and password in?
  1. Admin comment: This is complete. Thanks for the suggestion!

    Nov 27, 2011

Status: Completed
Sep 14, 2011
Like +18 Dislike -3
hide shopper count

Add the option for the seller to hide the text at the bottom of the page that discloses how many shoppers are in the store. True, having many shoppers present might induce someone to buy a one-of-a-kind item before anyone else does, but showing few shoppers just makes the store appear poorly.

Status: Open
Sep 14, 2011
Like +7 Dislike -7
hide inventory quantities

Make it possible for the seller to hide or not disclose the number of any certain product that is available. Many of us are "small beans" businesses, but just because we only have 3 widgets currently instock, doesn't mean people need to know about it! I don't think having a small inventory count induces people to buy (just in case they go OOS or don't reorder)...rather, I think it makes the product look poor, because perhaps it might not be worth stocking 50 of them, or perhaps they're not popular enough to do so. I figure the customer either wants it or they don't, whether I've got one or a hundred on my shelves.
  1. Admin comment: This has been added as a "hidden" feature. If you set the quantity between 30,000 and 39,999 on a Standard listing, the quantity will not be shown in the store or listing view. As for showing number of items available in general, this has been done based on shopper feedback. Shoppers were getting frustrated clicking on categories or listings with nothing in-stock. To maintain shoppability, we will continue to show number available when quantity is not set between 30,000 and 39,999.

    Nov 27, 2011

Status: Completed
Sep 14, 2011
Like +12 Dislike -0
A customer referral system

I started a referral program on my shop. As of now I have to manage a spreadsheet on my computer with the person's name, referral code and email and any referrals that come in. Then I have to go create the coupon code that is the referral code, set up the 5% off for anyone using it. Then I have to pay close attention to every order to make sure I don't miss a referral, and cross check that it is actually a NEW customer. Something automated we could opt to use would be awesome!

Status: Open
Sep 13, 2011
Multiple Coupon Codes

Because I run a diaper service/retail store along side of my handmade items, there are times when 2 coupon codes would be nice. For example, say I am running a 15% off store wide sale, you would need to have a coupon code for the 15% off. But my local customers do not pay shipping, so I would need a code for free shipping, but as it is, only 1 can be used.

Status: Combined with this request
Sep 13, 2011
Combined HC Feedback reminder

A message showing the things that need feedback left - not by store, just by item.

Status: Combined with this request
Sep 13, 2011
Like +23 Dislike -0
Unlimited Store Favoriting

I want to favorite all the stores I want to, not just 30 or whatever it is. I do this constantly on etsy. Its how I navigate :)
  1. Admin comment: Thanks for the suggestion! We've raised the limit to 300 stores, and we'll see how that goes over for now. Marking this complete, but feel free to re-request a higher limit if 300 isn't enough!

    Oct 04, 2011

Status: Completed
Sep 13, 2011
Like +33 Dislike -2
Raise the cart fee to filter out lower quality stores

Please find a nicer way to phrase my request, but I would like to see a slightly higher fee to weed out some of the riff-raff. $5 is nothing and it makes it way too easy for someone to list a cart full of low-quality stuff, or for the fly-by-night scammers to start, stop and re-start under a different name. It's time to bring quality back to HC. Love, Whitney Naturally Luxe
  1. Admin comment: This request is being closed. We do not believe that raising fees will filter out lower quality stores. Instead, we will be working to increase the visibility of the highest quality items on the site. Thanks!

    Oct 04, 2011

Status: Closed
Sep 13, 2011
Like +32 Dislike -0
Spotted items

On the left hand side there are always the most spotted items up for weeks at a time that are sold out, I would love to see if it is sold out then the next thing that was spotted and not sold yet be in the spot.
  1. Admin comment: This is complete. We've also switched to showing items by image rather than text, which has been a long-standing request :)

    Nov 20, 2011

Status: Completed
Sep 13, 2011
Like +24 Dislike -1
Rename the term "Spots"

"Spots" doesn't mean anything to an incoming shopper. And it's also confusing to differentiate between Most Spots and Spots Corner. I'd like to see the terms renamed to mean more to the casual shopper.
  1. Admin comment: Thanks for the suggestion. This should be complete. Please let us know if you see any leftover "Spots" language :)

    Nov 27, 2011

Status: Completed
Sep 13, 2011
Like +42 Dislike -0
Improve Search Functionality

Searching on HC needs a major overhaul. It is currently not user friendly and in many cases not useable at all, and this is pretty critical for a shopping site. Some suggestions: - Keystroke suggestions as you type - Improved "look" of the results page: ability to see more results (maybe horizontal rows instead of one long vertical row), less text on the top of the page (make the options graphical), show links to related searches, lose the categories on the sidebar and use the entire page for search results and search options. -More/Better/Easier to find options to refine your results by various criteria
  1. Admin comment: Thanks again for these great suggestions. We've implemented the majority of them. Hope you enjoy!

    Nov 19, 2011

Status: Completed
Sep 13, 2011
Like +24 Dislike -1
Please make feedback easier to find on each store

Unless you are quite familiar with the HC layout, finding feedback is a nightmare.

Status: Open
Sep 13, 2011
Like +57 Dislike -0
Allow combined purchases on congos

I would love if people could shop and add items to their cart and then check-out with each store on a congo, instead of having to buy individual listings and then the store owner has the hassle of trying to send a combined invoice.
  1. Admin comment: At this point in time, there are no plans to add a cart / multiple checkout for congos. Sorry!

    Feb 03, 2013

Status: Closed
Sep 13, 2011
Like +22 Dislike -2
Change the name of Hyena Cart

Change the name of Hyena Cart to something that better depicts what this place is all about. Something to do with a handmade market and eco friendly shops. The name Hyena Cart is very difficult to explain to other people and I dont feel it attracts customers.
  1. Admin comment: This item is being marked closed as we are not currently considering changing the name of the site.

    Oct 04, 2011

Status: Closed
Sep 13, 2011
Like +49 Dislike -0
Shipping calculated by location

Shipping calculated by location of buyer eg: like ebay
  1. Admin comment: This is not a complete solution but shipping no longer defaults to lowest priced option. The shopper is forced to make a choice before completing checkout. A more extensive fix for shipping will be evaluated as a future project.

    Nov 07, 2011

Status: Completed
Sep 13, 2011
Like +87 Dislike -0
Feedback reminder email sent to customers 30 days after purchase

Feedback reminder email sent to customers 30 days after purchase
  1. Admin comment: There is now a note on the Purchases page to remind shoppers to leave feedback.

    Nov 15, 2011

Status: Completed
Sep 13, 2011
Like +91 Dislike -0
Only quality pics to show up on front page-Vetting of Pics to ensure good rep of site

Some sort of vetting process that ensures that all pics on the print page are of nice quality items and that the photos are clear and crisp and of good quality. The photos people see first represent the site and they should be the best of the best.
  1. Admin comment: This item is complete. All images on front page are being pulled from shopper favorites and vetted and approved individually.

    Oct 04, 2011

Status: Completed
Sep 13, 2011
make it easier to find a copied listing

right now when you copy a listing it copies it and then randomly puts it in anywhere it wants within your listings. It'd be handy if it could copy a listing and either mark it as a copied listing (for the sellers eyes) or just automatically put it at the top or bottom of your listings.

Status: Combined with this request
Sep 13, 2011
Like +71 Dislike -0
Allowing customers to purchase without registering or easier registering

new customers are often scared away by the registering process and would prefer to order via email. It'd be nice if they didn't have to register or if it was instant as soon as they did register.
  1. Admin comment: This item is complete. User registration no longer requires activation. Users can log in without receiving the confirmation email. When they do receive the email, it contains a link that allows them to log in directly, without needing to type in their information. The Forgotten Password code also now includes a direct login link. Finally, it has always been the case that shoppers can purchase "Standard" listings in the single-user stores without registration.

    Oct 04, 2011

Status: Completed
Sep 13, 2011
Easier sorting of past orders

It'd be nice to be able to quickly see if a customer is a repeat customer or just easier sorting of past orders overall. Right now orders placed on the 31st of a month are often on the page for the month they were ordered as well as on the next month's orders.

Status: Combined with this request
Sep 13, 2011
Like +61 Dislike -0
Easy picture upload directly from my computer

Easy picture upload directly from my computer similar to Etsy.
  1. Admin comment: New flash uploader is installed! Please help us test and leave comments here :)

    Nov 05, 2011

Status: Completed
Sep 12, 2011
Like +74 Dislike -0
Refresh main site pages -- logo, colors, image quality

Revamp the main site pages with a fresh logo, color scheme, and ensure all images on main page are high quality
  1. Admin comment: The new site logo and look have been implemented! Changes will roll out across vendor pages, forums, blog, etc. in the next week. Thanks!

    Nov 20, 2011

Status: Completed

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