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Store Policies
General Policies:
We reserve the right to refuse to do business with any individual, organization, or company.
All designs listed on this site are copyrighted by Say Sumthing, 2007&2008.
Deliberate copies of these designs are in violation of 7 U.S.C. Section
101 and are liable to statutory damages up to $150,000 per Section
504(c)(2) therein.
Payment is accepted via Paypal (either funded or credit card payments) No e-checks, please.
Returns/exchanges are only accepted for new, unwashed, and unworn
in-stock items (you may try it on your child briefly) within 10 days of
mailing. Only certain custom/semi-custom items can be returned. CONTACT
ME BEFORE SENDING ANYTHING BACK. For exchanges and returns you are
responsible for all shipping costs, both ways.
No special care is required for our shirts, however, washing in cold
with like colors and tumbling dry on low will increase the life of the
imprint and shirt.
I am happy to consider a co-op for Say Sumthing shirts! Please contact
me to work out the details. The minimum order would be 12 shirts and
the discount for co-ops is 30% and, like all orders, shipping is just
$2.95 for the co-op order (to a single address).
Special Policies for Custom Slots:
Details regarding your choices for the custom slot are requested as
soon as possible. Generally, we need to know the shirt style, color,
and size. Contact us if you need help deciding. The two-week time frame
for the production of your order does not start until we receive your
instructions about what you want.
Shipping Policies:
We ship to the address and name specified in your Paypal payment. If
shipping to another person or organization please add that address to
your Paypal address list and select it when making your payment. We are
not responsible for mistakes made in addresses.
The price listed for "First Class Shipping" applies to US, APO, and
Canadian orders. I am happy to ship overseas, but please contact me
prior to checking out for a shipping quote. As an international
customer, if you check out and select "First Class Shipping" I reserve
the right to invoice you for the difference between the US First class
price and the international price.
Generally, I ship all US orders using Paypal's shipping system.
Occasionally, I will just go to the post office with your order. If you
do not receive a shipping email please feel free to email me and get an
exact shipping date.
In stock orders usually ship 2 - 5 business days after payment is
received for the order. APO, Canadian, and international orders may
ship that quickly, but will sometimes take up to two weeks to ship since I
take your orders to the post office for mailing and I'm not able to make it there very often.
If you have a special shipping request, please let me know right away. I will do my best to meet your needs.
If your order involves both custom and in-stock items, I will assume
that you want me to hold the in-stock item and ship it with the custom
item unless you let me know otherwise. If the items are shipped
separately, you are expected to pay for both shipments.
It is our policy that as long as all items are shipped together,
regardless of how many items, the shipping charge is just $2.95 (for
US, APO, and Canadian orders). That means one shirt is $2.95. Two
shirts is $2.95, Twelve shirts is $2.95! Happy shopping!
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