Policies

PAYMENT
Pay-Pal is our preferred method. We only accept United States currency. Payment must be sent within 24 hours of purchase or item will be re-listed.

SHIPPING
All items are shipped Monday-Friday only. Instock items will ship within 2 business days of purchase. Custom items will ship within 3-4 weeks of the purchase date.If you order an instock item with a custom the instock will not ship until the custom is done, unless you contact me and pay additional shipping. All items are shipped by your preferred method and will have delivery conformation on the package. International orders are accepted but please note that you will be sent an invoice for actual shipping charges. Your order will not be shipped until the shipping invoice is paid in full.

RETURNS/REPAIRS
Due to the nature of the items only items that were grossly misrepresented or are defective may be returned. Seconds, and sale items may not be returned. Defective items will be dealt with on an individual basis. Defective items must be returned within 30 days of purchase. If an item is found to be defective the item may be returned for repair or refund, we will happily cover return shipping. These policies only apply to the original purchaser. Please contact us PRIOR to returning the item for information and approval. Please feel free to contact with questions and concerns at mudshrimps1@gmail.com.

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We are a smoke free and pet free home.

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