Policies

Every time I make a creation whether it be a warm and soft coffee cozy or a squishy cloth diaper, I strive to bring you a product that you will love. If you have any feedback for my product, send me an e-mail I would love to hear how I can improve.


Returns

I do closely examine and try to pay extra careful attention to all products that I sell but with so much going on between a child, full time school, and a home to tend too well, things happen and I apologize in advance. If you are not satisfied with your product please e-mail me and I will get back to you within 24 hours. I will either fix or replace your items. I will cover shipping costs.

In general, if you would like to return a premade item, I will except it for up to 5 days after you have received the item. The item must be unworn and unwashed. I will not refund custom orders.
 
Product Warranty

I will fix anything wrong with my products for up to 60 days after purchase. Since most of the items that I sell get washed frequently, I will not cover or replace faded fabric, it is just the nature of the fabric.

Customs

I will except custom orders. Custom orders are limited to two items per order. Custom orders take between 5 to 14 days to complete. If my custom list is full, I will announce it  on this page so please always check here e-mailing.

Currently Open For Customs

Please feel free to contact me at any time with any questions, concerns, comments, or compliments (everyone likes those).


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Mama and Maker has been hosted on Hyena Cart since Feb 2011